My Adobe ExportPDF isn't working...suggestions?

My Adobe ExpertPDF isn't converting my PDF files to Word...suggestions?

Do you see any error? Did you convert it from Reader or the export pdf wet site? Please provide more details.
Jyh-Jiun Liou

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    Sorry for not being more clear.
    When I click 'print' to print an invoice from quickbooks online, a window pops open and usually there is a printer icon on the top left of the page and a preview of what I'm printing loads in the window. The day I posted my original message, however, the window pops up, there is no printer icon, and the preview does not load and I get the following message:
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    Sorry for not being more clear.
    When I click 'print' to print an invoice from quickbooks online, a window pops open and usually there is a printer icon on the top left of the page and a preview of what I'm printing loads in the window. The day I posted my original message, however, the window pops up, there is no printer icon, and the preview does not load and I get the following message:
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    Sorry for not being more clear.
    When I click 'print' to print an invoice from quickbooks online, a window pops open and usually there is a printer icon on the top left of the page and a preview of what I'm printing loads in the window. The day I posted my original message, however, the window pops up, there is no printer icon, and the preview does not load and I get the following message:
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    2. click here to download Adobe Reader
    3.Follow download instructions
    4. cancel this window and click print again.
    I uninstalled all versions of Adobe reader and reinstalled the latest version successfully and I'm still getting this message. Thank you for your willingness to help as I really NEED to be able to print invoices for my customers.

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    BOILERPLATE TEXT:
    If you give complete and detailed information about your setup and the issue at hand,
    such as your platform (Mac or Win),
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    your settings in Photoshop > Preference > Performance
    the type of file you were working on,
    machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
    what troubleshooting steps you have taken so far,
    what error message(s) you receive,
    if having issues opening raw files also the exact camera make and model that generated them,
    if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
    a screen shot of your settings or of the image could be very helpful too,
    etc.,
    someone may be able to help you (not necessarily this poster, who is not a Windows user).
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