My AI program (CS5 Illustrator 15.1.0) will not open some PDFs. It was working just yesterday, but now will only open a PDF if the graphics of the PDF is visible in the box that appears in the lower left corner of the dialog box after you click Open. The

My AI program (CS5 Illustrator 15.1.0) will not open some PDFs. It was working just yesterday, but now will only open a PDF if the graphics of the PDF is visible in the box that appears in the lower left corner of the dialog box after you click Open. The file size does not seem to matter. Any ideas?

Hello Kathie,
Sorry for the inconvenience that has caused to you.
Please let me know if you have tried converting any other PDF to word with Reader.
Alos, please sign up at "https://cloud.acrobat.com/" using your Adobe ID credentials. Click on 'ExportPDF' tab and upload the PDF that you want to convert to Word.
Let me know if this converts fine.
Hope to hear from you.
regards,
Anubha

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BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop ("CS5" won't do for instance; we would need CS5 vers 12.0.2 or whatever) and of Bridge, machine specs, such as total installed RAM, scratch file HDs, video card specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
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