My aio dell 926 is not found since the computer update

My computer says I can only print from an app and that my printer driver cannot be found.  It was working fine before Windows 8 updated....help

This is an HP forum, for questions about Dell printers I suggest you visit the Dell suppport site: Product Support | Dell US - Dell Official Site - The Power ...
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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    Jon-W
    I work on behalf of HP
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    Click the KUDOS STAR on the left to say “Thanks” for helping!

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    Message was edited by: Carolyn Samit

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    Process:         iTunes [1449]
    Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier:      com.apple.iTunes
    Version:         10.6 (10.6)
    Build Info:      iTunes-10604001~1
    Code Type:       X86 (Native)
    Parent Process:  launchd [122]
    Date/Time:       2012-03-14 02:42:20.976 -0400
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          15649 sec
    Crashes Since Last Report:           30
    Per-App Interval Since Last Report:  6038 sec
    Per-App Crashes Since Last Report:   30
    Anonymous UUID:                      C7E9453D-DF2A-4403-970E-E65D400E5925
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000006
    Crashed Thread:  11
    Thread 0:  Dispatch queue: com.apple.main-thread
    0   com.apple.AppKit                        0x98a7dff6 -[NSView visibleRect] + 24
    1   com.apple.AppKit                        0x98a7d5ac -[NSView setNeedsDisplayInRect:] + 92
    2   com.apple.iTunes                        0x000d0aad 0x1000 + 850605
    3   com.apple.iTunes                        0x000d0c3c 0x1000 + 851004
    4   com.apple.iTunes                        0x0013c269 0x1000 + 1290857
    5   com.apple.iTunes                        0x0013c1fa 0x1000 + 1290746
    6   com.apple.iTunes                        0x0013c1d7 0x1000 + 1290711
    7   com.apple.AppKit                        0x98a99e05 -[NSWindow _changeKeyAndMainLimitedOK:] + 948
    8   com.apple.AppKit                        0x98a99a38 -[NSWindow makeKeyWindow] + 72
    9   com.apple.AppKit                        0x98a999a7 -[NSWindow _makeKeyRegardlessOfVisibility] + 128
    10  com.apple.AppKit                        0x98a998ed -[NSWindow makeKeyAndOrderFront:] + 39
    11  com.apple.iTunes                        0x0013bf7f 0x1000 + 1290111
    12  com.apple.iTunes                        0x000c80b1 0x1000 + 815281
    13  com.apple.iTunes                        0x000c23a7 0x1000 + 791463
    14  com.apple.iTunes                        0x00008f65 0x1000 + 32613
    15  com.apple.iTunes                        0x00008ec7 0x1000 + 32455
    16  com.apple.Foundation                    0x90a91db3 _nsnote_callback + 176
    17  com.apple.CoreFoundation                0x93b9f763 __CFXNotificationPost + 947
    18  com.apple.CoreFoundation                0x93b9f16a _CFXNotificationPostNotification + 186
    19  com.apple.Foundation                    0x90a86c50 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
    20  com.apple.Foundation                    0x90a9405d -[NSNotificationCenter postNotificationName:object:] + 56
    21  com.apple.AppKit                        0x98a67511 -[NSApplication finishLaunching] + 493
    22  com.apple.AppKit                        0x98a66f0d -[NSApplication run] + 79
    23  com.apple.iTunes                        0x0000437a 0x1000 + 13178
    24  com.apple.iTunes                        0x000041c1 0x1000 + 12737
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x90e0a382 kevent + 10
    1   libSystem.B.dylib                       0x90e0aa9c _dispatch_mgr_invoke + 215
    2   libSystem.B.dylib                       0x90e09f59 _dispatch_queue_invoke + 163
    3   libSystem.B.dylib                       0x90e09cfe _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib                       0x90e09781 _pthread_wqthread + 390
    5   libSystem.B.dylib                       0x90e095c6 start_wqthread + 30
    Thread 2:
    0   libSystem.B.dylib                       0x90e09412 __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x90e099a8 _pthread_wqthread + 941
    2   libSystem.B.dylib                       0x90e095c6 start_wqthread + 30
    Thread 3:
    0   libSystem.B.dylib                       0x90de3afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x90de4267 mach_msg + 68
    2   com.apple.CoreFoundation                0x93b812df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x93b803c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x93b86304 CFRunLoopRun + 84
    5   com.apple.iTunes                        0x0000a968 0x1000 + 39272
    6   com.apple.iTunes                        0x0091e3ee 0x1000 + 9556974
    7   libSystem.B.dylib                       0x90e11259 _pthread_start + 345
    8   libSystem.B.dylib                       0x90e110de thread_start + 34
    Thread 4:
    0   com.apple.CoreFP                        0x1585c2c4 YlCJ3lg + 228
    1   com.apple.iTunes                        0x00af1284 0x1000 + 11469444
    2   com.apple.iTunes                        0x00012f5a 0x1000 + 73562
    3   com.apple.iTunes                        0x00012c91 0x1000 + 72849
    4   com.apple.iTunes                        0x00010eca 0x1000 + 65226
    5   com.apple.iTunes                        0x00010df7 0x1000 + 65015
    6   com.apple.iTunes                        0x0000f31e 0x1000 + 58142
    7   com.apple.iTunes                        0x0091e3ee 0x1000 + 9556974
    8   libSystem.B.dylib                       0x90e11259 _pthread_start + 345
    9   libSystem.B.dylib                       0x90e110de thread_start + 34
    Thread 5:
    0   libSystem.B.dylib                       0x90e11aa2 __semwait_signal + 10
    1   libSystem.B.dylib                       0x90e1175e _pthread_cond_wait + 1191
    2   libSystem.B.dylib                       0x90e133f8 pthread_cond_wait$UNIX2003 + 73
    3   com.apple.iTunes                        0x0000ab43 0x1000 + 39747
    4   com.apple.iTunes                        0x00020fef 0x1000 + 131055
    5   com.apple.iTunes                        0x0091e3ee 0x1000 + 9556974
    6   libSystem.B.dylib                       0x90e11259 _pthread_start + 345
    7   libSystem.B.dylib                       0x90e110de thread_start + 34
    Thread 6:
    0   libSystem.B.dylib                       0x90de3afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x90de4267 mach_msg + 68
    2   com.apple.CoreFoundation                0x93b812df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x93b803c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x93b86304 CFRunLoopRun + 84
    5   com.apple.iTunes                        0x0003d9be 0x1000 + 248254
    6   com.apple.iTunes                        0x0091e3ee 0x1000 + 9556974
    7   libSystem.B.dylib                       0x90e11259 _pthread_start + 345
    8   libSystem.B.dylib                       0x90e110de thread_start + 34
    Thread 7:
    0   libSystem.B.dylib                       0x90e09412 __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x90e099a8 _pthread_wqthread + 941
    2   libSystem.B.dylib                       0x90e095c6 start_wqthread + 30
    Thread 8:
    0   libgnsdk_musicid.1.9.5.dylib            0x01798af0 gnsdk_musicid_initialize + 0
    1   com.apple.iTunes                        0x000b937b 0x1000 + 754555
    2   com.apple.iTunes                        0x000b2be2 0x1000 + 728034
    3   com.apple.iTunes                        0x0091e3ee 0x1000 + 9556974
    4   libSystem.B.dylib                       0x90e11259 _pthread_start + 345
    5   libSystem.B.dylib                       0x90e110de thread_start + 34
    Thread 9:
    0   libSystem.B.dylib                       0x90de3b5a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x90e116e1 _pthread_cond_wait + 1066
    2   libSystem.B.dylib                       0x90e405a8 pthread_cond_timedwait_relative_np + 47
    3   com.apple.iTunes                        0x0005112b 0x1000 + 327979
    4   com.apple.iTunes                        0x00050fbf 0x1000 + 327615
    5   com.apple.iTunes                        0x00050f5b 0x1000 + 327515
    6   com.apple.iTunes                        0x00050dae 0x1000 + 327086
    7   com.apple.iTunes                        0x0091e3ee 0x1000 + 9556974
    8   libSystem.B.dylib                       0x90e11259 _pthread_start + 345
    9   libSystem.B.dylib                       0x90e110de thread_start + 34
    Thread 10:
    0   libSystem.B.dylib                       0x90de3b5a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x90e116e1 _pthread_cond_wait + 1066
    2   libSystem.B.dylib                       0x90e405a8 pthread_cond_timedwait_relative_np + 47
    3   com.apple.iTunes                        0x0005112b 0x1000 + 327979
    4   com.apple.iTunes                        0x00050fbf 0x1000 + 327615
    5   com.apple.iTunes                        0x00050f5b 0x1000 + 327515
    6   com.apple.iTunes                        0x00050dae 0x1000 + 327086
    7   com.apple.iTunes                        0x0091e3ee 0x1000 + 9556974
    8   libSystem.B.dylib                       0x90e11259 _pthread_start + 345
    9   libSystem.B.dylib                       0x90e110de thread_start + 34
    Thread 11 Crashed:
    0   com.apple.CoreGraphics                  0x91dbcf5f CGSImageDataHandleDestroy + 52
    1   libRIP.A.dylib                          0x912c5998 ripc_DestroyEntry + 145
    2   libRIP.A.dylib                          0x912a3001 ripc_AcquireImage + 4670
    3   libRIP.A.dylib                          0x912a03c6 ripc_DrawImage + 1245
    4   com.apple.CoreGraphics                  0x91d987c4 CGContextDrawImage + 450
    5   com.apple.iTunes                        0x003a5014 0x1000 + 3817492
    6   com.apple.iTunes                        0x003a5bc2 0x1000 + 3820482
    7   com.apple.iTunes                        0x00129ee6 0x1000 + 1216230
    8   com.apple.iTunes                        0x00128c72 0x1000 + 1211506
    9   com.apple.iTunes                        0x0012c855 0x1000 + 1226837
    10  com.apple.iTunes                        0x005c1a23 0x1000 + 6031907
    11  com.apple.iTunes                        0x005c8eb8 0x1000 + 6061752
    12  com.apple.iTunes                        0x005c8fa4 0x1000 + 6061988
    13  com.apple.iTunes                        0x005c5574 0x1000 + 6047092
    14  com.apple.iTunes                        0x001c88b1 0x1000 + 1865905
    15  com.apple.iTunes                        0x001c8703 0x1000 + 1865475
    16  com.apple.iTunes                        0x001c8599 0x1000 + 1865113
    17  com.apple.iTunes                        0x00195f38 0x1000 + 1658680
    18  com.apple.iTunes                        0x00275919 0x1000 + 2574617
    19  com.apple.iTunes                        0x00275b01 0x1000 + 2575105
    20  com.apple.iTunes                        0x00279906 0x1000 + 2590982
    21  com.apple.iTunes                        0x00192af4 0x1000 + 1645300
    22  com.apple.iTunes                        0x002782a6 0x1000 + 2585254
    23  com.apple.iTunes                        0x002783fb 0x1000 + 2585595
    24  com.apple.iTunes                        0x0027aa14 0x1000 + 2595348
    25  com.apple.iTunes                        0x00050e30 0x1000 + 327216
    26  com.apple.iTunes                        0x0091e3ee 0x1000 + 9556974
    27  libSystem.B.dylib                       0x90e11259 _pthread_start + 345
    28  libSystem.B.dylib                       0x90e110de thread_start + 34
    Thread 12:
    0   libz.1.dylib                            0x931b63c0 inflateBack + 4688
    1   libz.1.dylib                            0x931b809b inflate + 4727
    2   libPng.dylib                            0x909f1993 _cg_png_read_row + 730
    3   com.apple.ImageIO.framework             0x9a8578d3 copyImageBlockSetPNG + 4017
    4   com.apple.ImageIO.framework             0x9a853005 ImageProviderCopyImageBlockSetCallback + 174
    5   com.apple.CoreGraphics                  0x91dfe52b CGImageProviderCopyImageBlockSet + 228
    6   com.apple.CoreGraphics                  0x91e02d3c img_blocks_create + 348
    7   com.apple.CoreGraphics                  0x91e02bc1 img_blocks_extent + 85
    8   com.apple.CoreGraphics                  0x91d9ba4e img_data_lock + 8882
    9   com.apple.CoreGraphics                  0x91d98b4a CGSImageDataLock + 172
    10  libRIP.A.dylib                          0x912a2751 ripc_AcquireImage + 2446
    11  libRIP.A.dylib                          0x912a03c6 ripc_DrawImage + 1245
    12  com.apple.CoreGraphics                  0x91d987c4 CGContextDrawImage + 450
    13  com.apple.iTunes                        0x003a5014 0x1000 + 3817492
    14  com.apple.iTunes                        0x003a5ae9 0x1000 + 3820265
    15  com.apple.iTunes                        0x0026b3ab 0x1000 + 2532267
    16  com.apple.iTunes                        0x0026a375 0x1000 + 2528117
    17  com.apple.iTunes                        0x002698eb 0x1000 + 2525419
    18  com.apple.iTunes                        0x0026ae94 0x1000 + 2530964
    19  com.apple.iTunes                        0x0026847d 0x1000 + 2520189
    20  com.apple.iTunes                        0x00278e1d 0x1000 + 2588189
    21  com.apple.iTunes                        0x002793e6 0x1000 + 2589670
    22  com.apple.iTunes                        0x00279796 0x1000 + 2590614
    23  com.apple.iTunes                        0x00279877 0x1000 + 2590839
    24  com.apple.iTunes                        0x00192af4 0x1000 + 1645300
    25  com.apple.iTunes                        0x002782a6 0x1000 + 2585254
    26  com.apple.iTunes                        0x002783fb 0x1000 + 2585595
    27  com.apple.iTunes                        0x0027aa14 0x1000 + 2595348
    28  com.apple.iTunes                        0x00050e30 0x1000 + 327216
    29  com.apple.iTunes                        0x0091e3ee 0x1000 + 9556974
    30  libSystem.B.dylib                       0x90e11259 _pthread_start + 345
    31  libSystem.B.dylib                       0x90e110de thread_start + 34
    Thread 11 crashed with X86 Thread State (32-bit):
      eax: 0x00010002  ebx: 0x0240a0d0  ecx: 0x00000006  edx: 0x02408b9f
      edi: 0x00000000  esi: 0x0247e190  ebp: 0xb061f298  esp: 0xb061f280
       ss: 0x00000023  efl: 0x00010202  eip: 0x91dbcf5f   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000023   gs: 0x0000000f
      cr2: 0x00000006
    Binary Images:
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    Version:         10.6 (10.6)
    Build Info:      iTunes-10604001~1
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    Interval Since Last Report:          943122 sec
    Crashes Since Last Report:           8
    Per-App Interval Since Last Report:  375538 sec
    Per-App Crashes Since Last Report:   7

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