My airport extreme (generation 5) was set up using wifi and has worked flawlessly (on macbook pro 2 iphones and window 7 HP pc)until recently. I have reset to factory defaults over and over but still cannot get on the internet. Any suggestions?

My airport extreme (generation 5) was set up using wifi and has worked flawlessly (on macbook pro 2 iphones and window 7 HP pc)until recently. I have reset to factory defaults over and over but still cannot get on the internet. However I can then take my DSL cord and insert it in a different Ethernet port other than the WAN port and I can get internet on my Mac and iphones but only wifi on my husband's PC. I hate to spend another $179 if this is just something I'm doing wrong. Please help

I'm having a bit of trouble confirming that the ZyXEL is a combination modem & wireless-N router. If it is, then you really won't get any advantages of using the 802.11g AirPort.
If the range of your ZyXEL is limited, you may find that doing either or both of the following will help: 1) Move the ZyXEL so that it is higher vs. lower in the room, that is away from any closed areas or placed in a metal cabinet, and 2) Changing radio channels. The latter is especially important in you live in an area where there are a number of competing Wi-Fi.
A good utility to find out, is iStumbler. You would use this to find these other Wi-Fi and find which have the strongest signal value. Those that do, you would also want to note which channel they are operating on, and then, change yours to one that is at least 3-5 channels away. So, for example, if you find strong ones on channels 1 & 6, change yours to 11.

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I have 2 Apple TV's in my home. When I attempt to login, is say cannot connect to the internet. I have reset both Apple TV's and also restarted them both.but still cannot connect to the internet. I al reset my router and still not change

I have 2 Apple TV's in my home. One is 2nd Generation and the other is 3rd Generation. One one that is 2nd Gen cannot connect to the internet. First I restarted, the I rest it and I even changed the password. still no connection. So I purchased the 3rd Gen TV and I have to same problem, but they are in different rooms. Before I had no problem with my 2nd Gen TV, but then one day it did not connect. I even had my internet provider come and check my internet and it worked ok, but no connection with the Apple TV. I have tried everything but no results. Somebody please help me.
Regards,
Richard

Hi richardwilliams51,
If you are having difficulty connecting to the Internet using your Apple TV, I would suggest troubleshooting using the steps in this article -
Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS4546
If that does not completely fix your Apple TV, you may need to restore it, using this article -
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/HT4367
Thanks for using Apple Support Communities.
Best,
Brett L

Wifi connect, still cannot get on the internet

I have read all the infromation that has been poseted. I went into settings 1. general, 2. reset, 3. reset network setting, 4. retyped my password. It says that it is connect but when I go to safari it states it is not connected to internet. I hope I can get some help....

I went through something similar after that last software update and subsequent fix, I had some success with the network reset but still had problems. I finally went and did the complete restore. Wala! almost everything worked much better except for the very quick battery drain. I fixed that by making sure and turning off the wi-fi after every session and making sure any songs I was listening too in I-Tunes were stopped. Amazing difference! My battery lasts about a week now with daily use. Apparently the Touch will keep playing songs until the playlist is finished unless you manually stop it (I have big ones with dozens of songs), and I may be wrong but I think the wi-fi is always searching for a signal even when it's off. The restore was pretty easy. Hope this helps.

I am trying to connect a printer but when the pc searches for the drivers/software it says there are none for this version of lion? 10.8 I have downloaded drivers for the 10.7 version but still cannot get it to accept any ideas?

I have a xerox phaser printer which I want to connect to my mac book but each time it says there is no software to support the version of lion I have!
I have downloaded the software for the 10.7 but that hasnt helped... any ideas?? thanks

You will have to try the xerox website for the latest drivers for Mac OX system you are using
http://www.support.xerox.com/support/engb.html
It may be that your printer is not supported. You do not specify which model you have so unable to help further.

Ok so I got my mac mini today and I am trying to set it up but my wireless keyboard does not sync up. I have tried entering the code that the mini displays but still cannot get past the sync keyboard screen. Since I dont have a wired keyboard ...any ideas

Happy Thanksgiving. Any ideas on how to sync up a brand new man mini with a wireless keyboard. My attempts at following the directions have been frustated so far. Entering the numerical code has not yet led to a successful sync up.

Alright, very good.
Have you tried a PRAM reset? OS X Mavericks: Reset your computer’s PRAM

Safari works OK but mail cannot connect to the internet - any tips

Help please! I have safari up and running, with internet working fine, but mail refuses to work. Connection doctor is unable to establish connection. I am using the aiport for wi-fi connection which is the only internet system available in my new home. Many thanks!!

Ok, here goes what I have... not all as I have not been able to contact IT department for service provider info (holidays).
email account is a .mac one:
incoming mail server: mail.mac.com
outgoing mail server: smtp.mac.com, server port 25, activated SSL (I have also tried using it without SSL), authentification with password
thanks!

Can connect to Linksys WRT54G but can't get to the internet.

PowerBook G4 17" 1GHz with OS 10.5.4
Linksys WRT54G v8.00.5
SpeedStream DSL Modem
I am having a strange issue. I am able to connect to my wireless network with my PowerBook and can see the Linksys setup page, but I cannot get on the internet. If I bypass the router I can get online with my PowerBook. If I use an ethernet cable connected to my Linksys I can get online with my PowerBook. My Sony Viao can connect wirelessly and get on the internet with no issue. My PlayStation 3 and PSP have no issues. It is solely this machine that is having the issue. I contacted Linksys and went through their troubleshooting to no avail.
Does anyone have any idea as to what the issue may be, or what I can try to resolve this issue? I have done everything I can think of and no luck. Any ideas?

Adam D wrote:
I pinged 208.67.219.99 and the following was returned:
PING 208.67.219.99 (208.67.219.99): 56 data bytes
64 bytes from 208.67.219.99: icmp_seq=0 ttl=47 time=88.752 ms
No error message was returned.
I plugged the IP address into Safari and, although there were 27 errors, the page loaded. I hadn't tried that before. Interesting.
The fact that the ping worked means you are connected to the Internet, and what is likely failing (causing the "You are not connected" message) is DNS name resolution.
DNS name resolution is what converts names like "www.opendns.com" to numbers, like the numbers I gave above, 208.67.219.99.
Changing your system to use the OpenDNS DNS servers, as directed above, will fix the name resolution issue on your system.

My apple ID password works for all of my devices but one. i only have one account and have changed the password several times but still cannot get it to work on my iPhone. any suggestions would be appreciated.

My apple ID password works for all of my devices but one. i only have one account and have changed the password several times but still cannot get it to work on my iPhone. any suggestions would be appreciated.

Thanks for the suggestion, Chris. I actually did not resolve the issue which is why i did not post an answer.
it turns out that my iphone seems to default to an incorrect User ID (it defaults to an @me account, which is not something that i have ever used).
even when i change the User ID in my settings for the iTunes store, it still appears when i attempt to get updates for my existing apps. however, it does seem to use the correct ID when i attempt to purchase new apps.
If someone actually had an answer to correct this, i would love to update my existing apps.
Thank you.

I cannot get on the internet by proxy suddently...

All of the problem happend Suddenly!!!!!!!!
i met some problem... All of the problem is not appear in Windows
1. I cannot get on the internet by proxy... I try firefox, google-chrome, konqueror, all of them
cannot, but opera can. I dont' do anything even upgrade my system.
2. Even if I don't use the proxy, a lot of website is not allowed to explore, for example: ebay. all of the browser cannot, but opera can....
3.when I pacman -Syu, it will appear some error:
error: failed retrieving file 'community.db.tar.gz' from ftp.tku.edu.tw : No address record (no address record)
but I still can download the package and install, with poorer speed.....
I cannot use "yaourt" to visit AUR, it may display : curl error
I still can log on amsn and use bbs.
how can I fix this problem? Shall I have to paste any information needed?
Thanks for answering ^ ^
Last edited by snowwhite777 (2010-05-13 03:07:02)

ping www.google.com
PING www.l.google.com (72.14.203.103) 56(84) bytes of data.
64 bytes from tx-in-f103.1e100.net (72.14.203.103): icmp_seq=1 ttl=53 time=8.81 ms
Ping www.google.com.tw
PING www.google.com (72.14.203.147) 56(84) bytes of data.
64 bytes from tx-in-f147.1e100.net (72.14.203.147): icmp_seq=1 ttl=53 time=5.64 ms
ping www.yahoo.com
PING fp.wg1.b.yahoo.com (72.30.2.43) 56(84) bytes of data.
64 bytes from ir1.fp.vip.sk1.yahoo.com (72.30.2.43): icmp_seq=1 ttl=54 time=137 ms
ping www.yahoo.com.tw
PING rc.tpe.yahoo.com (119.160.246.23) 56(84) bytes of data.
64 bytes from w2.rd.vip.tw1.yahoo.com (119.160.246.23): icmp_seq=1 ttl=50 time=5.64 ms
when I ping the website that i cannot visit normally
for example : ping www.gamer.com.tw
PING www.gamer.com.tw (60.199.217.25) 56(84) bytes of data.
64 bytes from www.gamer.com.tw (60.199.217.25): icmp_seq=1 ttl=242 time=6.97 ms
I forgot to said that i cannot use "yaourt" to obtain the information of AUR
it may display: curl error
The admin may not change his/her config, because everything is good under windows in the same condition

Firefox will not start. Have error message "Failed (unknown reason)". Now I cannot get to the Internet

I was browsing and was asked if I wanted to update Firefox. I clicked yes. Thought it loaded, but now I cannot get to the internet at all. Now when I attempt to open Firefox and click on HELP, it gives me a Downloading Firefox 3.6.7 - but it will not connect.
== This happened ==
Just once or twice
== I was attempting to load upgrades to 3.6.7 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; InfoPath.1; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

You can find the connection settings in Tools > Options > Advanced : Network : Connection
If you do not need to use a proxy to connect to internet then select "No Proxy" if the default "Use the system proxy settings" setting doesn't work.
See "Firefox connection settings":
* https://support.mozilla.com/kb/Firefox+cannot+load+websites+but+other+programs+can

HT1923 When trying to access i tunes store when in I Tunes i cannot connect to the internet - any thoughts? i have tried un-installing and re-installing but no joy

When trying to access i tunes store when in I Tunes i cannot connect to the internet - any thoughts? i have tried un-installing and re-installing but no joy

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

I have installed Mountain Lion 10.8.2 but still cannot get email from my work exchange account. I'd appreciate any help. Thank you.

I have installed Mountain Lion 10.8.2 but still cannot get email from my work exchange account. I'd appreciate any help. Thank you.

You can go to the Apple online store and purcahse a copy of Mountain Lion. This will give you a redemption code, which you can use to download Mountain Lion from the App Store. Unfortuantely, I'm not aware of any other way to legally purchase it. I have never seen Apple release Muontain Lion on DVD.
In terms of Apple Service, they just need the serial number of the machine to check the purcahse date. It is usually correct, to within a few weeks. A quick Google search should give you the correct number to dial.
I hope this helps.

I have installed Mountain Lion 10.8.1 but still cannot get email from my work exchange account. I'd appreciate any help. Thank you.

I have installed Mountain Lion 10.8.1 but still cannot get email from my work exchange account. I'd appreciate any help. Thank you.

I would delete the account and try to re-enter it. Also, you have to let your firm's IT department know that you want to sync work email on your personal devices before they actually work.

I have an iPhone 4s that i have been using and have alot of new contacts, on my itunes i have registered an old iphone that i dont use i want to sync my contacts from the iPhone 4s but i cannot get past the page where it introduces you to your new iPhone

I have an iPhone 4s that i have been using and have alot of new contacts, on my itunes i have registered an old iphone that i dont use i want to sync my contacts from the iPhone 4s but i cannot get past the page where it introduces you to your new iPhone

When you see the old number come up in the suggested choices look for a blue arrow to the right of the Contact. Tap the blue arrow and then tap Remove from Recents.

I just updated my iphone 4 to 5.0.1 and yet i encounter a problem which is that i cannot get to the internet while it always says : you are not subscribed to the cellular data, or it's not been activated. Please help me my carrier is AT

I just updated my iphone 4 to 5.0.1 and yet i encounter a problem which is that i cannot get to the internet while it always says : you are not subscribed to the cellular data, or it's not been activated. Please help me my carrier is AT

Check to make sure cellular data is not disabled in settings. If it's on, try re-setting the phone. If that doesn't fix it, call AT&T.

My airport extreme (generation 5) was set up using wifi and has worked flawlessly (on macbook pro 2 iphones and window 7 HP pc)until recently. I have reset to factory defaults over and over but still cannot get on the internet. Any suggestions?

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