My airport is connected, but I can't get onto the internet?

My PC can browse, just my mac keeps saying can't find DNS address. I called my service provider too, they re-configured the network for me, everything else works, just my mac still can't get online. The airport bar is full, I'm getting good signal. Does anyone know what the problem is?

Nope, but the same thing's happening here!

Similar Messages

My wi fi is connecting up fine on my ipod but i can't get onto the internet

My wi fi is connecting up fine on my ipod but i can't get onto the internet. My ipod has been working fine until now and i have tried re- setting the network settings and all the other options that have been given but nothing seems to make any difference. If i try to get onto internet at all on my ipod, for instance, facebook and safari it will just come up no internet connection, even when the bar is full at the top. Can anyone help ?

Despite the WiFi sign at the top you may not really be connected to your WiFi network.
Your router may not have given your iPod a valid IP address. To check on this go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address shown starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix for this can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If this problem continues you should test your iPod on some other networks. Since you say your iPod was "working fine" either it or your router may have developed a hardware problem. If the iPod works OK on other networks your router may have a problem.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

HT4600 Airport Express light is solid green but I can not get on the internet. Any clues as to what is wrong?

Airport Exopress light is solid green, but I can not get on the internet. Does anyone have a suggestion how to fix this?

Would you please provide some more information about your current network so that we can help you? For example, is your AirPort Express the only router in your current network configuration? That is, is it connected directly to a broadband modem or to another router upstream of it? Regardless, what is the make & model of this modem?
When changing network equipment or when setting it up for the first time, it is always a good idea to perform a completer power recycle of your networking equipment. Please check out the following AirPort User Tip for the details.

I have a ipad 64GB Wifi 3G and i can not get onto the internet, i have set up wifi but it wont get on the net

i have a ipad 64GB Wifi 3G and i can not get onto the internet, i dont have a data plan yet & i have set up wifi but it wont conect to the internet

From your description above I conclude that the WiFi transmitter and receiver of your iPad appear to be working, but I abviously cannot tell how well they are working.
Have you reset your iPad already?
Press the Home and sleep/wake buttons simultaneously until only the white Apple logo appears on the screen - usually 10 to 15 seconds - ignore anything else.
Genius Bar: http://www.apple.com/retail/geniusbar/

I can't get onto the Internet. Have tried everything

HP Pavilion Slimline Windows 7 64 bit 3GB Desktop 08861112106 Can't get onto the Internet. Have tried, Google, Yahoo, Frontier, nothing works. Hope someone can help me.

Hi,
How do you connect your machine to the Internet ? Wired or wireless ? Please try this:
1. Click Start, type cmd on the Search box then press enter,
2. Type ping www.google.com then press enter. Can you get something like this (ie 0% loss)
3. Type Exit then press enter
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

I can't get onto the internet. How do I reconfigure my Ipad?

I can't get onto the internet on my new Ipad. How can I reconfigure it. I have Motorola and when it asks for my p/w it won't let me get on.

I can't get onto the internet on my new Ipad. How can I reconfigure it. I have Motorola and when it asks for my p/w it won't let me get on.

Can't get onto the Internet on XP after partition

Please help..
I can't seem to get onto the internet from XP I have to move to the mac petition to get online? What can I do to solve this. I can see my wireless network I just can't connect to it. I used boot camp to partition the drive

If you are using Boot Camp, you should probably post your question in the Boot Camp forums
http://discussions.apple.com/category.jspa?categoryID=237

I can get on the internet with my laptop using my wireless network at home but I can not get on the internet using my ipad. The wi-fi setting show a connection on my ipad but I can not pull up the internet. Any ideas?

My laptop connects to the internet via my wireless network at home. My ipad will not bring up the internet using the same connection. It shows in the wi-fi settings as connected but when I bring up safari, nothing comes up. Any ideas?

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Downloaded coupon from shopathome and now can't get onto the internet how do I remove it

In order to get access to download coupons I had to upload their information and toolbar which is visible on my problem loading page from Mozilla. I was able to get this far by going into windows safe mode.
I can not get on line by Internet Explorer or MSN. The address is correct. I fear that a virus maybe backdoor or simply the ShopAtHome site has locked me out of the internet. All other computers in the home work on the internet. Is there a way to go back before I downloaded this or is there a way to delete it

Instructions from the ShopAtHome.com web site ( http://www.shopathome.com/pages/faqs.aspx#gen13): 
'''''For Windows Users:''''' 
'''''To uninstall the Toolbar, go to your Windows Control Panel. Next, click on "Add/Remove Programs". Our Toolbar is listed as ShopAtHome.com Toolbar or SelectRebates. Click on the appropriate name, then click on Change/Remove. With the "SelectRebates" version, you will see a box which gives you a choice of uninstalling both the Toolbar and SelectRebates software, or only the Toolbar. (Please note that if you uninstall the SelectRebates Software, the Toolbar is also removed.) Make your selection to uninstall only the Toolbar; or both the SelectRebates Software and Toolbar, and click "ok." With the ShopAtHome.com Toolbar you will not see any box, the software will simply go through the uninstall process and remove the necessary files. The Toolbar and/or Software are removed after your reboot your computer. '''''
Also see the following Firefox articles:
*https://support.mozilla.com/en-US/kb/Uninstalling+add-ons#Troubleshooting
*https://support.mozilla.com/en-US/kb/Cannot+uninstall+an+add-on
 
You have an item installed that is considered malware/spyware/adware, "My Web Search Plugin Stub". This type of pest is usually installed along with software you download from the internet; generally free programs, but not always. Carefully watch for "extra" items that will be installed and un-check or opt-out of them.
#You can check to see if you have any of these from [http://www.google.com/search?q=%22Fun+Web+Products%22&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:es-ES:official&client=firefox-a|"Fun Web Products"] installed:
#*Control Panel > Add or Remove Programs, click on any that you find and click "Remove": Ask.com Bar, My Search Bar, MyWay Speed Bar, My Web Search Bar, Fun Web Products Easy Installer
#*See:
#**http://www.safer-networking.com/removemywebsearch.php
#**[http://www.pchell.com/support/mywebsearch.shtml|PC Hell: My Web Search Removal Instructions]
#**http://helpint.mywebsearch.com/intlinfo/help/toolhelp.jhtml#q3
#You '''MAY''' need to change a preference to reset your default URL/location bar search provider:
#*Enter '''about:config''' in the address/URL bar and press the Enter key
#*If you see a warning, accept it (Promise that you will be careful)
#*Filter = keyword.URL
#*Below the Filter, if keyword.URL is '''bold''', right-click on keyword.URL and choose "Reset"
#*Restart Firefox (File > Restart Firefox)
#*See: http://kb.mozillazine.org/Keyword.url
#You '''MAY''' need to reset your homepage. Firefox can open multiple home pages. Home pages are separated by the "|" symbol.
#*See: http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
 
The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post.
*Adobe PDF Plug-In For Firefox and Netscape "9.4.0"
**New Adobe Reader X (version 10) with Protected Mode just released 2010-11-19
**See: http://www.securityweek.com/adobe-releases-acrobat-reader-x-protected-mode
*Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
#'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''if you have it already installed'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do NOT have Adobe Reader installed'''):
#**Use the links below to avoid getting the troublesome "getplus" Adobe Download Manager and other "extras" you may not want
#**Use Firefox to download and SAVE the installer to your hard drive from the appropriate link below
#**Click "Save to File"; save to your Desktop (so you can find it)
#**After download completes, close Firefox
#**Click the installer you just downloaded and allow the install to continue
#***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
#**'''Download link''': ftp://ftp.adobe.com/pub/adobe/reader/
#***Choose your OS
#***Choose the latest #.x version (example 9.x, for version 9)
#***Choose the highest number version listed
#****NOTE: 10.x is the new Adobe Reader X (Windows and Mac only as of this posting)
#***Choose your language
#***Download the file
#***Windows: choose the .exe file; Mac: choose the .dmg file
#*Using either of the links below will force you to install the "getPlus" Adobe Download Manager. Also be sure to uncheck the McAfee Scanner if you do not want the link forcibly installed on your desktop
#**''Also see Download link''': http://get.adobe.com/reader/otherversions/
#**Also see: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox (do not use the link on this page for downloading; you may get the troublesome "getplus" Adobe Download Manager (Adobe DLM) and other "extras")
#*After the installation, start Firefox and check your version again.
#Update the [[Java]] plugin to the latest version.
#*Download site: http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)
#*Also see "Manual Update" in this article: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
#* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
#* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org
#*Java Test: http://www.java.com/en/download/help/testvm.xml

I have an ipod touch 5, the internet appears connected but I can not get either the appstore or anything to do with the Internet?

what i shall do?

Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Hello,I wonder if it's possible to set up another wireless connection for using on airplay. My airplay works but I can't get on the internet while using it.

Hello,I would like to know if this is possible.

Well, first of this isn't making sense. I would fix the problem, instead of just trying to skirt around it, and still end up with the same problem.

My Ipad2 won't turn off. I've tried the reset method, holding both buttons down for at least 10 seconds, but this doesn't work. I'm on version 5.1.1 and all other functions work except that I cannot get onto the internet via wi-fi either. Help ??

My Ipad2 won't turn off. I have tried the reset method by holding both buttons down for at least 10 seconds, but this doesn't work. I can't get onto the internet via wi-fi either (don't have a 3G card fitted). All other functions seem to be working OK including charging. Not had this problem before, but I recently upgraded software to 5.1.1 so is there a bug in there somewhere?

Look at last link.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Just got a second hand ipod touch from my grandson dont know much about them, want to get onto the internet while away from wifi can the ipod touch do this such as gps any help would be appreciated.

Hi i have just had a second hand ipod touch from my grandson but he is not very helpful with it.
Can u get onto the internet when not using wifi such as in the car or such like. my phone uses 3G can you use gps or anything.
i really do not know anything about ipods
Any help would be appreciated.

"Can u get onto the internet when not using wifi "
No.
it connects to the internet ONLY via wi-fi

HT4972 I am trying to update my iphone 4 to ios7 but I can't get beyond the "connected to itunes" screen - once I sync - nothing happens. Advice?

I am trying to update my iphone 4 to ios 7.2 but I can't get beyond the "connected to itunes" screen - once I sync - nothing happens. Advice?

Hello hfb8,
I would be be concerned too if I was not able to update my iPhone. If you have not resolved the issue, I recommend following the steps in this article for an issue like this:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Thank you for using Apple Support Communities.
Best,
Sheila M.

I Just bought a ipad 2 and I can conect to my home wifi but I cant connect to any free hotspots. my ipad shows the network and connection but I can't get any web pages.

I Just bought a IPAD2 and I can connect to my home wifi but I can't connect to any free hotspots. My Ipad shows the connections but I can't get any web pages. what do I do?

Many free wi-fi hotspots require that you register first - agreeing to their terms and conditions, etc. This is usually provided via a web page with Safari provided immediately after connecting. If the register page is provided via Flash, you won't see it and you won't be able to register.

My airport is connected, but I can't get onto the internet?

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