My alerts work when I'm on the phone such as text message Facebook n Instagram but when I'm off the phone it doesn't work how can I fix this :(
My alerts work when I'm on the phone such as text message Facebook n Instagram but when I'm off the phone it doesn't work how can I fix this :(
Hello, Trillmonroe.
Thank you for visiting Apple Support Communities.
Try forcing all open applications to close and power cycle the device as outlined in the first two sections of the article below. If the issue persists, try the troubleshooting steps in the second article.
Restart the app
Close the app and open it again.
Restart your device
Turn the device off and on.
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/ts1702
iOS: Understanding notifications
http://support.apple.com/kb/ht3576
Cheers,
Jason H.
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