My Android Galaxy S5 has locked up and gone into endless loading while trying to update to the Kitkat update. I have set it back to factory settings and tried again and it has locked up again. My phone no longer works. What else can I do?

My Android Galaxy S5 has locked up and gone into endless loading while trying to update to the Kitkat update. I have set it back to factory settings and tried again and it has locked up again. My phone no longer works. What else can I do?

    Oh goodness,SLEEPER888. We wish you didn't have this problem while trying to complete this update.You have done quite a bit of troubleshooting on your own. If the phone update does not take, we would need to replace it with the warranty. Is it still locked up?
TamaraH_VZW
Follow us on Twitter @VZWSupport

Similar Messages

  • App Tabs do not load on restart. "All of the App Tabs you have set when you close Firefox will open as App Tabs when you start Firefox again."

    Use FF3 and taking a look at FF4. I set up some App Tabs. Close FF4. Open FF4. No App Tabs.
    Any Help?

    Are you clearing your recent history when you close Firefox?
    Firefox stores App Tabs and tab group details in the same file that stores details of browsing sessions. Make sure that you have not set Firefox to delete browsing history. For details of the setting to check see https://support.mozilla.com/kb/Clear+Recent+History

  • My ipad has stopped connecting to wifi, a reset hasn't worked, what else can I try? (the wifi is fine as other apple products connect ok)

    My ipad has stopped connecting to wifi, a reset hasn't worked, what else can I try? (the wifi is fine as other apple products connect ok)

    Have you tried a 'hard reset'. You do not lose any of your data on the iPad.
    Here are the steps:
        Press the Power Buton and the Home button simultaneously.
        Continue to hold down both buttons until the iPad shuts off
        Release the buttons when the Apple Logo appears.
    Also, make sure your iPad is not in airplane mode. Settings, Airplane mode is the first option under settings,
    Hope this helps.

  • I copied this from your 5.0 download information: "All of the App Tabs you have set when you close Firefox will open as App Tabs when you start Firefox again." When I opened my computer today all my apptabs from yesterday had disappeared. Why?

    Your download page for 5.0 stated: All of the App Tabs you have set when you close Firefox will open as App Tabs when you start Firefox again.
    I liked the convenience of using App Tabs and was disappointed to find that the ones I had set up yesterday were gone today. Am I doing something wrong?

    Works fine for me, I can simulate your problem by improperly closing Firefox.
    The correct way would be to close the windows you don't want and then to exit Firefox through the File ("'''Alt+F'''") menu then use '''Exit''' or '''Qui'''t depending on your system.
    But '''I can simulate your problem''' by closing the good window with "X" in the upper right-corner first (the one with the app-tabs) and then close the other window by any means.
    You restart Firefox and open a window, since you closed without app-tabs there are none so you just see a window with your home page.
    Firefox has some things added to Firefox 4 and therefore in Firefox 5.
    # "'''Alt+S'''" (Hi'''s'''tory menu)
    # "'''Restore Previous Session'''" (that's the window without the app-tabs, but you have to this first)
    # "'''Restore Recently Closed Windows'''" -- can choose which window to reopen based on name and the mouse-over tells how many tabs. or you just use "'''Restore All Windows'''" without the guessing.
    ''I know you are on a Mac, and this affects Windows user more than anybody else, but it does affect other systems besides Windows, occasionally, perhaps more often now with the plugins container.''
    The following may not completely eliminate having to terminate Firefox through the Windows Control Panel but it will come very close.
    '''Plug-in and tasks started by Firefox may continue after attempting
    to close Firefox''' The "X" in the upper right-hand corner closes the
    Window (same as Ctrl+Shift+W) but even if it is the last Firefox window,
    it does not necessarily close Firefox .
    The only '''proper way to exit Firefox''' is to use '''Exit''' through the
    File menu, not the "X" in the upper right corner of last Firefox window.
    In the Firefox 4 and 5 that would be Alt+F then X
    * '''Firefox hangs''' | Troubleshooting | Firefox Support <br>http://support.mozilla.com/en-US/kb/Firefox%20hangs#w_hang-at-exit
    Use the '''Windows Task Manger''' to remove all running firefox.exe in the "'''Processes'''" tab of the Windows Task Manager, then restart Firefox.
    If Firefox will still not start, remove the parent.lock file from the profile which is created each time Firefox is started to prevent other Firefox tasks from running, see<br>
    http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file
    '''Avoiding Problems with close/restart''' ''choose either extension''
    :Use to close and restart Firefox after enabling or disabling an extension, switching to a new theme, or modifying configuration files, then you don't have to worry about delay or have to look in the Task Manager to see if Firefox is closed yet.
    Both extensions use the same keyboard shortcut "'''Ctrl+Alt+R'''" or a file menu option.
    *"'''Restartless Restart'''" extension for Firefox 4.0+ only (2 KB download ) <br>https://addons.mozilla.org/firefox/addon/249342/
    *For older versions use "'''QuickRestart'''" extension (34 KB download) (<br>https://addons.mozilla.org/firefox/addon/3559/

  • HT1414 my ipod was stolen and i want to set it back to factory settings so that no one can access my personal information. i don't have the serial code. i need help!

    my ipod was stolen. I do not have the serial code, and I want to set it back to factory settings so that no one takes my information, Help!!!

    The serial number is not required and would not help
    lost/stolen                                      
    No app is required.                                               
    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    iCloud: Find My iPhone
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                                        
    Reporting a lost or stolen Apple product                                               
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • I'm selling my iPhone 3GS so I set it back to factory settings. I cannot unlock the phone, all it says is "connect to iTunes". How do I fix this?

    I'm selling my iPhone 3GS so I set it back to factory settings. I cannot unlock the phone, all it says is "connect to iTunes". How do I fix this?

    Once you get it going you need to make sure you do the following so that you can sell the phone.
    Turn off imessage in settings/messages
    Turn off Facetime in settings/Facetime
    Delete icloud account in settings/ilcoud
    Erase all data and settings in settings/general/reset
    Delete the phone from your profile in  https://supportprofile.apple.com

  • I ran out of storage for backup. I deleted 1/2 of my pics that was on my iphone and all the videos that I had and also Apps I haven't used in awhile.  I still get a message that I can't backup my phone or Ipad.  What else can I do?

    I ran out of storage for backup.  I followed the website directions and delted 1/2 of mmy pics, all my videos and the Apps I haven't used in a while.  What else can I do?

    Hello Terri0125,
    Thank you for using Apple Support Communities!
    You have a couple of options here. First you can use this article to manage your iCloud storage:
    iCloud: Managing your iCloud storage
    http://support.apple.com/kb/ht4847
    You can manage the storage either from your device, or from a computer. Whichever is more convenient for you.
    You can also backup your device to iTunes for a local backup if you want.
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    Take care,
    Sterling

  • Over the years my children have set up 2 i tunes accounts on my computer is there a way to put them together as one account that everyone can access with their synced i pods, phones etc

    Over the years my children have set up 2 i tunes accounts on my computer (windows vista) can i amalgamate both into one account with one password / account details that all my family can access with their i pods, i phones, i touch etc

    How to use multiple iDevices with one computer

  • TS1702 I purchased an audiobook from itunes on my ipod touch yesterday.  Following an unsuccessful update to the ipod today, I had to restore it to factory settings and the audiobook has gone. How do I get it back without having to pay for it again?

    I purchased an audiobook from itunes on my ipod yesterday.  Following an unsuccessful update on the ipod today I had to restore factory settings and the audiobook has gone.  How do I get it back without paying for it again?

    Hi Jen.  My daughter just compleated her nursing program and is now working as a full time nurse.  Focus and study hard and soon you will be there too.  Now to the problem at hand.  I have the same problem.  I gave up on it and satisfied myself with my iPod without the upgrade.  Reason being I've read so many posts of people having problems after the upgrade.  But I'm sure other factors are involved.  Nevertheless here is the fix most say works to solve the problem:  What ever virus protection you have installed on your computer, disable it.  Then try to install the update. After that enable the protection. I had Kaspersky, and it does it's job well. The thinking is, the virus protection is blocking the upgrade.  Hope this works.   Charlie

  • I can not get like music players to work on my computer it says that i need windows media player plugin and well i got it didnt work what else can i do!

    i have gotten the plugin that my computer says i need and when i do it still dont work what do i do its says i need windows media player plugin and i try over and over to get it!
    == This happened ==
    Every time Firefox opened

    Hi Lindsay.
    The [http://kb.mozillazine.org/Windows_Media_Player MozillaZine "Windows Media Player" KB doc] explains installation and troubleshooting in-depth including a link to test the plugin, which should help you solve this problem.
    Do note - if your Windows 7 OS is a 64-bit version, make sure that the plugin actually ends up in the Mozilla Firefox plugin folder (default '''C:\Program Files (x86)\Mozilla Firefox\plugins\'''). There are reports of the plugin (or actually Firefox) ending up in the wrong folder. 64-bit Windows systems has 2 Program Folder locations - "Program Files" for 64-bit applications, and "Program Files (x86)" for 32-bit applications.
    Also note that the Windows Media Player is required to use the plugin - if WMP has been uninstalled from the Windows Control Panel, the plugin will not work.
    Please let us know how above works out, and if we can be of further assistance. Detailed feedback is appreciated and helps us to help you better, plus enables us to better help more users with similar problems.

  • All of the App Tabs you have set when you close Firefox will open as App Tabs when you start Firefox again. This is not working, windows XP system. Bug or fix?

    Just installed v5 of Firefox over v4.1 to XP system, 2Gb memory. Reinstalled 2Java updates, Silverlight and adobe reader as recommended in post firefox installation window. Rebooted and tried to make the new AppTabs work to no avail.
    I"m not sure what else you need. The new AppTabs are not working. When Firefox is closed, AppTabs do not reappear when it is reopened later. They were installed by right-click on open tab as instructed on your upgrade website. Tabs were for yMail, gMail, and iGoogle. I have not tried to pin any other apps or sites. Is there anything I can do to make this work, or is this a bug? Thanks for the assist. mikeS

    It is possible that there is a problem with the files [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
    Delete the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
    * Help > Troubleshooting Information > Profile Directory: Open Containing Folder
    * http://kb.mozillazine.org/Profile_folder_-_Firefox
    * http://kb.mozillazine.org/sessionstore.js
    If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.<br />
    Deleting sessionstore.js will cause App Tabs and Tab Groups to get lost, so you will have to create them again (make a note).
    See also:
    * http://kb.mozillazine.org/Session_Restore

  • I had my IPod rebooted at a store.  My 9yr old put a password on it and had to set it back to factory settings.  Now can't get it to open beyond the screen with the white apple.  I've tried to sync with Itunes, the it won't recognize the device.  HELP!

    Apple store reset my Ipod to factory setting, now can get Itunes to recognize the device.  The I Pod won't turn on past the first screen with the pic of the apple on it.

    Try the following:
    - A reset and then connect to your computer and try to restore.
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - See if placing the iPod in Recovery Mode will allow a restore.
    - The see if DFU mode will allow a restore.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If you can't turn the iPod full off, let the battery fully drain. After charging for at least a hour try the above again
    - If still not successful time for an appointment at the Genius Bar of an Apple store.

  • My Ipod touch 4th gen has had screen replaced as it was white it is still white after replacement and holding the three buttons together doesnot work  what else can i tryas it still plays music on docking station but cannot use screen at all

    Hi my ipod touch has had screen replaced and it is white , I have tried using the 3 buttons but it did not work have you any other suggestions

    Go back to where y had the screen replaced. Either:
    - The replacment screen was bad.
    - There is another problem besides the screen
    - Something was damaged during screen replacement.

  • Yes i send in a question about my ipad not coming on got anwear back but still isnt work,has been plug in but well not come on at all nothing .tryed to reset that dosent work,what else can i do ,help needed thank you

    i sent in a question yesterday about my ipad not coming on ,got a anwear back to try and it still dosent come on it had been plug in ,also tryed diff plug still nothing only had it 6 months
                                                                            thank you hope you can help

    I was in the exact same situation. I completed the order online, waited five days, and eventually called them back to be told that my order was still processing. I told them to cancel it, and I would retry. I ordered it again the next week, and it all happened again. They offered to escalate it and have it processed manually, but it could take another 48 hours. I told them to forget it.
    The next week, I activated a single line on my own account. It worked flawlessly. I ordered around 4:00 PM, and it showed up around 4:00 PM the next day. The difference was that I activated a single line on a new account, as opposed to activating another line on another account.
    It was a headache, and believe me, I know how you feel. Verizon representatives are more of a headache than they are actual help. Their hands are always tied, and everything has to be escalated.

  • "All of the App Tabs you have set when you close Firefox will open as App Tabs when you start Firefox again." No they don't. Why? FF4 for mac.

    I set the Ap Tabs but when I close and reopen they are not there. It just opens to my homepage tab again.

    It is possible that there is a problem with the files [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
    Delete the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
    * Help > Troubleshooting Information > Profile Directory: Open Containing Folder
    * http://kb.mozillazine.org/Profile_folder_-_Firefox
    * http://kb.mozillazine.org/sessionstore.js
    If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.<br />
    Deleting sessionstore.js will cause App Tabs and Tab Groups to get lost, so you will have to create them again (make a note).
    See also:
    * http://kb.mozillazine.org/Session_Restore

Maybe you are looking for

  • Event Receiver to get folder Names from List View Web Part

    Hi, We have a requirement i.e. On one of the page,there are some folders on the list view web part. Now through event receiver i should pick the folder names from list view web part and update the same in the list. If that names already exists in the

  • Goods receipt and material master

    Hi, in goods receipt is there a field where is possible to look the expiry date for a material ? In material master is there a field like this ? Regards

  • How to use "Metro Firefox" in Windows 8.1?

    Can somebody tell me please? If not, i don't mind using a lower version of firefox......

  • PDF Form to PDF document

    Hello. Is it possible to convert a PDF Form to a PDF document? I created PDF Form using Adobe LiveCycle Designer 8 and put it on the website so our users can fill in over the Internet. Thanks to Ulf I Anderssons sample code, I was able to use ASP.NET

  • Set up bank email - automatic payment F110

    When we process the automatic payment  Tcode F110, SAP system will send file of all vendors/customers to the bank. How can we set up the bank's email and our email (which will appear as sender)? The system will send individually to each bank, or send