My app store icon can't open

Hi,
i think my Macbook Pro software in problem
- my App Store icon can not be open
- when i open my mail, i can not access my incoming mail, but when i open my mail in Safari its no problem

No problem accessing the iTunes or Mac App Stores here.
Try this support article > iTunes: Advanced iTunes Store troubleshooting
Using a router with firewall that requires a password?

Similar Messages

  • I can't access the App Store icon. It opens but a large delta airlines app is superimposed over the top of the App Store updates icons and is locking the entire app. How do I delete it?

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    Quit the App Store app and reset your iPad.
    Double click the Home button to show the screen with running and recently used apps. Each app icon will have a sample page above it. Flick up on the page (not the app icon) and the page will fly away and the app icon will disappear. This quits that app. Then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

  • I downloaded an app but cannot see it, i click on the OPEN button in the app store, and can't open the app

    I downloaded an app in the app store, but cannot open it.  When I go back to the app store and click on OPEN, it doesn't do anything, please help

    Try a Reset: Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears (no data will be lost)
    Does it show in Spotlight a search?

  • App store error: can't open application

    Please help. I updated my software about a year ago from 10.5.8 to 10.6.8. SInce then my app store shows as blocked. When I click to use it, it says the following: You can't open application app store because it may be damaged or incomplete. I really need to use my app store jsut for one app. Is there any other way I can go about downloading an app without the app store on my macbook pro?

    Drag & drop the App Store app from the Apps folder to the Trash. Then download and install this update combo over your current installation.
    OS X Snow Leopard 10.6.8 v1.1 update combo
    http://support.apple.com/kb/DL1399

  • HT4623 my iphone 1 app store icon is not opening

    app store on iphone 3G is not working. what could be d problem? please help!

    i cant see my app store too
    1. Settings > General > Installing Apps > ON
    2. Search for App Store app on all home screen pages and folders, OR
    3. Settings > General > Reset > Reset Home Screen Layout (This will also arrange 3rd party apps alphabetically and deletle folders)
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  • The apps store icon on my iphone has dissappeared.  how do it get it back on my iphone so i can buy and update apps

    the apps store icon on my iphone has dissapperared.  how do i get it back on my iphone so i can buy and update apps on my phone?

    The App Store icon can't be deleted.  You either moved it - to another home screen page or inside a folder, or set a restriction so it doesn't show.
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    2. Search all Home Screen pages and inside folders
    3. Settings > General > Reset > Reset Home Screen Layout.

  • Accidentally deleted an App Store app.  how can I get the icon back on my home screen?  when I search for it in the App Store it comes up 'open'. thanks.

    accidently deleted an app Store app.  how can I get the icon back on my home screen?  in the app store it comes up 'open' instead of install.

    What happens if you tap on open?
    Remember, if you ever want to find an app quickly, you can slide all the way to the left (iOS 6 and lower) or pull down (iOS 7 and later) to get to an app.
    If you know for certain that you have deleated the app, please try restarting your phone. There are many ways to do this, but the safest way would be to hold down the power button and then slide to power down.
    Once powered down, restart and try to find the icon on your screen. If you still can't find it, go into the App Store and then find the app you were trying to access. It should have an iCloud download symbol since you've purchased it before, rather than saying "install."

  • I downloaded IOS6 and all my apps, including the App Store icon, disappeared. If I go to the Passport icon, there is an App Store button, but I have to search through all the apps to find the one I want  and then click on "Open" to use it.  Help!

    I downloaded IOS6 and all of my app icons, including the App Store icon disappeared. Now to use an icon, I have to go to Passport and click on the App Store button at the bottom and search through all of the apps to find the one I want and then click on Open. There doesn't seem to be a way to delete the app and start over.

    Hey PlayerPS,
    Thanks for the question, and welcome to Apple Support Communities.
    It sounds like the application you are looking for is indeed still on your iPhone. You can confirm this by searching in the Spotlight Search for this application. It may have accidentally been moved to a folder, or an additional Home screen:
    iOS: Understanding Spotlight Search
    http://support.apple.com/kb/HT3636
    via http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
    Thanks,
    Matt M.

  • I need help please. I have 6 apps updates shown on on the upper right corner of the app store icon. When i tried to open the apps store and go to updates, the apps that need to be updated were not appearing therefore i have no idea what those apps

    I need help please. I have 6 apps updates shown on on the upper right corner of the app store icon. When i tried to open the apps store and go to updates, the apps that need to be updated were not appearing therefore i have no idea what those apps are so that i can update them. Please give some solutions please

    isthisonetaken wrote:
    I'm having this problem. It started yesterday. I have 2 updates, but when I open the App Store, they won't appear.
    Do you have apps purchased with a differnt AppleID?
    For example, mine shows 12 updates but only 2 show up as being available.
    The others are on my daughters account.
    I log out of my iTunes account and log in with hers and those updates show up.

  • Can't restore App Store Icon

    I moved my App Store Icon into my Trash quite some time ago. I tried to restore it, but haven't been successful. I get this message: "You can't open the application App Store.app because it may be damaged or incomplete." I can't get it back through my Apple icon in upper left. It's not there. I can't find it through Finder. My software is up to date.
    My operating system is Mac OS X Version 10.6.8. I don't know if that means I have Snow Leopard or not. I do not want to upgrade to Lion because it will cause previously purchased third-party digital scrapbooking software to quit working.
    How do I get the App Store Icon back? Everything I can find about getting it seems to be driving me to Lion. I can't even FIND the App Store anymore. Help!

    Open Finder.  Click on Applications.  Look in the resulting list of applications for App Store.
    If it's not there, you'll have to reinstall it from your Mac install disk.
    Why did you put it in the trash?  Have you emptied the trash since then?

  • I have an iPad mini, 16GB, running on the 7.1.2 iOS system, my App Store icon is no longer on my home screen and neither is my iTunes Store icon. They are listed in my settings but I can't access any unless through other games, or songs on iPad.

    I Have an iPad mini operating on 7.1.2 iOS. My App Store icon as well as my iTunes Store icon are missing from my home scree. They are still listed under my settings, but I can't access them unless it's through an app that already exists. Where can I go to reinstall these?  I use the same Apple ID on my iPhone 5c as well and they are on the iPhone, but I don't know how or why they just disappeared from my iPad and want to know how to get them back without having to reset my iPad and lose what I have on it. Thanks, Karla

    Thanks so much! My grandaughters played games on the iPad over Xmas and one of their moms said shed restricted their access! Guess they forgot to enable again. Thank you again! Karla

  • How can i get the itunes and apps store icon on my ipad desktop?

    How can i get the itunes and apps store icon on my ipad desktop?

    Google are supposed to be working on an iPad maps app.

  • No App Store icon on iOS7 so i can't install an app...

    Hi, on my iPhone 4S i have upgrade without problems to iOs7.
    Today, i have try to install Twitter via the Settings panel but nothings append except a "special grey icon" on desktop... i have try ton find the App Store icon but there is no App Store Icon !!!
    so i can't install any app... i have upgrade other apps since i'm on iOS7 but when i have click on "install" twitter in settings panel th App Store icon disappear. I have reboot 3 times nothing....
    is there somebody have an idea ? it semms to be a BUG from th settings panel when you want to install twitter....
    best

    Try spotlight searching it:
    - on your homescreen drag your finger down the screen
    - type in "App Store" in the search bar
    If the App Store still does not show make sure you have not got restrictions enabled on it.
    - go to settings>general>restrictions
    - make sure installing apps is "On"

  • My daughter some how deleted the app store icon off my phone and I can't seem to get it bk what do I do please

    Hi my daughter managed some how to delete the app store icon from my home screen and I cannot seem to be able to find it can anyone help

    The App Store app cannot be deleted (it also can't be downloaded and isn't part of any backup, so ignore the other comment) so either she moved it to another home screen, dropped it into a folder, or turn off "Installing Apps" in the General/Restrictions settings. 
    If you check Restrictions and Installing Apps is turned on and you can't find the App Store app otherwise, you can go to the General/Reset area and reset the Home Screen Layout. That should get it back.
    Regards.

  • HT204266 For some reason when I click on my App Store icon it takes me to the US version......how do I swap it back to the UK store so I can update apps and buy more etc?

    Hello for some reason when I click on the App Store icon on my iPad it sends me to the US version not the UK where I live!
    I have no idea how to switch this back so that I can update my apps etc
    All help welcomed

    How to change the store location
    http://www.ehow.com/how_8202183_change-app-store-account-location.html

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