My app store wont let me download apps, says the card is expired and theres a problem with previous purchase can someone help me pls?

My app store wont let me download apps, asks me to update my payment details then says theres a problem with previous purchase and card is expired which is untrue someone help me pls

This is a User to User Forum...
See Here for
Mac Apps Store Customer Service
http://www.apple.com/support/mac/app-store/contact.html?form=account
iTunes Customer Service Contact
http://www.apple.com/support/itunes/contact.html

Similar Messages

  • My app store wont let me download apps, says they are not available in the uk please help??

    my app store wont let me download apps, says there not available in the uk?? please help??

    Try This...
    Close All Open Apps...  Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • With the new actualization of my ipod, app store wont let me download apps like kik, tumblr and more, i really need kik cause theres were i text my friends, what is happening?

    With the new actualization of my ipod, app store wont let me download apps like kik, tumblr and more, i really need kik cause theres were i text my friends, what is happening?

    What does "new actualization" mean?
    Do you have Restrictions set that world prevent installing those apps? Settings>General>Restrictions

  • App Store wont let me download apps

    I have been trying to download some free apps from the App Store and it keeps telling me I have not used it before and to enter my infor and payment method which is pay pal. After it is entered it tells me to press the (agree go bak to store) button, when I do the whole process repeats itself. What is the fix?

    This is a User to User Forum...
    See Here for
    Mac Apps Store Customer Service
    http://www.apple.com/support/mac/app-store/contact.html?form=account
    iTunes Customer Service Contact
    http://www.apple.com/support/itunes/contact.html

  • My app store wont let me download apps on my iphone

    Every time i try to download it ask for credit card

    Try This...
    Close All Open Apps...  Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • Apps store wont let me download free app due to previous purchasing problem? help!!

    apps store wont let me download free app due to previous purchasing problem? help!!

    Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill ? If it's not then that might be the reason that you are getting the security code error : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • My app store wont let me buy apps

    My app store wont let me buy apps, it says contact apple support. I have logged in and out and restarted my iPhone, nothing works

    If you see a dialog advising you to contact Apple support, then that's what you need to do in order to purchase apps.
    Go here >  https://getsupport.apple.com/Issues.action
    Then click:  Purchases, Billing, & Redemption
    Then click: Unable to purchase from iTunes Store

  • My app store wont let me download

    i try downloading something from my app store and it wont let me.

    try going into the purple itunes icon
    then downloads and delete any active downloads

  • Why will iTunes/App Store not let me download apps?

    Whenever I go to download any apps or songs whether they are free or not it says that there is a "billing problem with a previous purchase. Please update your payment method" so when I update my payment method to the correct details it says its wrong when it's right. Can someone help me

    Hi there abby55,
    You may find the information in the article below helpful.
    iTunes Store: My credit card's security code or zip code does not match my bank's recordshttp://support.apple.com/kb/ts1646
    -Griff W. 

  • I have a iphone 4s with straight talk and my app store wont let me download anything from it what do i do?

    My app store will not let me dwn load anything it keep saying waiting or cant dwnload at this time retry

    Hello there, Tremonteo.
    The following Knowledge Base article offers up some great recommendations for troubleshooting your issue:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Particularly:
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Help my app store wont let me download ANYTHING even apps i previously downloaded and if it makes a difference, i have IOS 7

    No matter how hard i try i just cant download anything PLZ HELP ASAP i need an app for my honors science!!!

    Try a Reboot.  Press and hold BOTH the power and home buttons at the SAME time for at least 10 seconds until you see the Apple Logo appear, then let go of both buttons and your iPad will restart.  You won't lose any data or settings.  When it comes back on, see if you can download apps.

  • App store wont let me download anything on my ipod touch

    i press free then it says waiting.....then a message pops up saying " Unable to download at this time"  its been doing this for almost a month ...i restarted my ipod ..i signed out of my apple id and signed back in. and i disconnect my wifi then reconnected it.  STILL WONT WORK

    Do what the message says and add a valid payment method. It appears that you have a negative balance. That happens sometimes.
    Apple requires a valid payment method even for free apps and updates.
    If you want you can contact iTunes by:
    Apple - Support - iTunes - Contact Us

  • Ipad 2 ios6 apps store wont let me download any apps

    Since updateing from iOS5.1.1 to 6.0 the button for downloading an app (either 'FREE' or '$xx.xx') remains greyed out.
    Please help.

    If you have iOS 4.2.1 or later on the iPod and there was version compatible with that version, then you should be able to get a compatible version by:
    App Store: Downloading Older Versions of Apps on iOS - Apple Club
    App Store: Install the latest compatible version of an app
    You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists.

  • App store wont let me download anything

    Ive got an iPhone 5S, When I go to try and download anything on the appstore it tells me that all the card information is wrong, but its not.
    Ive double checked, logged in and out several times. What should I do?

    Hi there meelanitnac,
    You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    -Griff W.

  • My app store wont let me download anything or update any apps

    every time i try to download an app or update an existing app it loads for abit then a message pops up saying '(app name) cannot be purchased at this time' and exist right away

    Hi there meelanitnac,
    You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    -Griff W.

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