My Apple account was hacked,they've changed everything in my account,but I have a visa,I used this visa for my payment.would I return my acc ?

Contact Support in your country, as long as they can confirm your id and that it's your account then they should be able to get you access to it : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html

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My iTunes account was hacked. How do I get my account reactivated?

My iTunes account was hacked. There was an app on my phone that I did not purchase. It made 'in app' approved purchases on my account to the tune of $100 that I did not authorize. I have contacted PayPal who put a stop on payments. I have tried contacting the iTunes store several times over the past 3 days, and there has been no response. My iTunes account has now been disabled. How can I get help with this if nobody is responding to my emails? Is there a phone number to contact?

Apple ID: "This Apple ID has been disabled for security reasons" alert appears
Frequently Asked Questions About Apple ID
iTunes Store: What to do if your account has been compromised
There is no phone number.

TS1741 I have two apple TV's and they both show in the remote App but I have to inplug to get them to respond. Both of them.

I have installed a second Apple TV. Both show in my remote App. But both will not wake up or connect unless I reboot them. Then they work fine until the next day. They both are doing this. I had no problems until I installed the second. Could that be an issue? I'm just tired of restarting them every time.

Hi richardwilliams51,
If you are having difficulty connecting to the Internet using your Apple TV, I would suggest troubleshooting using the steps in this article -
Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS4546
If that does not completely fix your Apple TV, you may need to restore it, using this article -
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/HT4367
Thanks for using Apple Support Communities.
Best,
Brett L

My yahoo account was hacked. I changed the password and now cannot send email from any apple device. I have deleted mail and reinstalled it and it still doesn't wok. I get " sending the message to server failed" help!

I have tried everything and get this same error message on my iPhone and iPad. Yahoo account works fine on pc. I can receive emails and use Internet on apple devices but cannot send mail. Thanks.

Hello DRB1962
Check to make sure that you validated the device within your account on webmail.
iOS: Setting up Hotmail, Outlook, Live, or MSN email accounts
http://support.apple.com/kb/HT1694
Thanks for using Apple Support Communities.
Regards,
-Norm G.

My gmail account was hacked so I changed to outlook. But now my iTunes won't sync to my computer.

Does anyone know how I can fix this problem? My iTunes on my computer is still set to my gmail account even though it has been deleted and I have tried to connect it to my outlook account multiple times. My iPad has never synced to my computer since I got it, so the only listed device is my iPod Touch. Its like a completely separate account.

Sign out of old ID and sign in with new
Settings>iTunes and App Store>Apple ID

Gmail was hacked so I changed password now my Macbook pro keeps giving me error message can't retrieve gmail

Gmail account was hacked so I changed my gmail password. Now my macbook pro keeps sending me and error message that says:
ogging in to the Google IMAP server “imap.gmail.com” failed. So then I go to mail and Preferences and change the passwords there including the SMTP and I STILL get the error message. I am going to lose it! Some one PLEASE tell me how to fix this. Thanks

Mail has TWO servers, a sender and a receiver. Each has a password that is not necessarily the same as the other.
Inside Mail use the Window Menu to select Connection Doctor, to see which side is connecting and which side is failing. Then adjust the password on the side that is not working.
Don't count on the receipt of emails supposedly from you as the sender as an indication that your email Account has been hacked. More often, an Address Book on a distant computer of a school kid's mom or an eBay trading partner is the computer whose Address book has been stolen, with your email address in it. A spam generator then sends out thousands of fake emails, supposedly from you.

My apple id account was hacking. My password has been changed. how do I retrieve my password?

my apple id account was hacking.
My password has been changed.
how do I retrieve my password?

Call Apple and ask for Account Security. http://www.apple.com/contact/

Itunes account was hacked...EVERYTHING was changed!?

My itunes account was hacked a few months ago and I'm just now noticing it. I rarely used this account, but yesterday I decided to log back in because I had some unused itunes credit. So, when I tried to login it said that I was giving the wrong information. So, I was confused and so I tried to reset my account password by email. The only thing was that I wasn't receiving an email (because the hacker CHANGED EVERYTHING). So, then I tried the other option by authenticating...so I put in my birthdate....and that was changed too...So...I called apple support because I thought they could help me out. So, I gave them my original apple id and they told me that it wasn't on file, like it never existed. So, I told them that they were WRONG! So, they checked again and said that there was no record of me ever making my apple id. So, I mentioned to them that I was hacked and asked them is there anyway they could use the "hacker's" apple id so that I can reclaim my account (which has money and etc on it). They said that they couldn't not give out personal information.....So basically they're telling me that they can't give me information on my own account! I also have emails proving that this was my account at one point and time and that my infomation was changed by someone in a different country. I had to make another apple id and it *****! I want my old one back and it isn't fair that this HACKER gets to get awaiy with it! Is there anything I can do...like call apple headquarters or something?

Contact itunes support.

My iTuens account was hacked in June. I have changed my pasword and method of payment but my account is still showing as disabled

My iTuens account was hacked in June. I have changed my pasword and method of payment but my account is still showing as disabled.
I have sent at least 3 emials to Customer Service with no reply.
What do I do?

Contact the Apple account security team for your country and request assistance: Apple ID: Contacting Apple for help with Apple ID account security. If you can prove your identity to them, they can reset the password and help you regain control of the account.

Changing icloud ID when old account was hacked

Hi there,
My old email account was hacked and I have changed my apple ID to a new email.
I also had a problem with my iphone 5 and have had it replaced with a new one but it was given to me with the old apple ID on it.
I now can't access anything on the icloud and icloud refuses to let me delete my old account because I no longer know the password (someone changed it after they hacked it). Is there anything at all I can do?

Contact apple they would most likey need to know some info.

My email account was hacked. Had to change email password, now unable to send email from my ipad

My email account was hacked. Had to change email password, now unable to send email from my ipad. I am such a novice technically, and have no clue what to do. Please help!

Hi Skiddishchloe,
I'm sorry to hear you are having issues with your email account and your iPad. If you are having issues sending mail from your iPad after changing your email password, you may find the information and troubleshooting steps outlined in the following article helpful:
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Sincerely,
- Brenden

TS4002 I changed my password on my email account because my email was hacked. I changed it in my iPhone and iPad also. I have access to my email account, I receive emails and can open them and read them. But I can't reply to any. It goes to my outbox.

Why can't I send an email from my iPhone or iPad since I changed my password because my email account was hacked?

Hi Teresazubi,
Thanks for visiting Apple Support Communities.
If you're not able to send from an iCloud email address on your iPhone, be sure to follow these troubleshooting steps from the article above (iCloud: Troubleshooting iCloud Mail):
Make sure that Mail is turned on in Settings > iCloud.
Make sure that Push is turned on for your device in Settings > Mail, Contacts, and Calendars > Fetch New Data. Then send an email to your account to verify that Push is working correctly.
Make sure that Push is turned on for your iCloud account in Settings > Mail, Contacts, and Calendars > Fetch New Data. If you're using iOS 6, tap Advanced. Then Tap your iCloud account and make sure that Push is turned on. If you have multiple iCloud Mail accounts set up on your device, Push can be used only withone account at a time. Make sure that Push is turned on for your primary iCloud Mail account.
Turn your device off and back on.
If the issue persists, turn off each of the settings in steps 4, 5, and 6 above, then turn them back on. If that does not help, follow these instructions to delete the iCloud account from your device, then add the account back:
Go to Settings > Mail, Contacts, and Calendars.
Tap your iCloud account.
Tap Delete Account. If you store Contacts, Calendar, or Bookmarks data in iCloud, you will be given the option to keep that data.
On the Mail, Contacts, and Calendars screen, tap Add Account, then tap iCloud to begin setting up your iCloud account again. If data from your device is stored in iCloud, you will be given the option to merge that data with the data on your device.
If you have an email account from a different provider, see the troubleshooting at this link:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
All the best,
Jeremy

My Itunes account was hacked and my Apple ID was disabled. I followed the instructions from APPLE to backup and restore from Itunes but that did not work. Any suggestions?? Thanks!!

My Itunes account was hacked and my Apple ID was disabled. I followed the instructions from APPLE to backup and restore from Itunes but that did not work. Any suggestions?? Thanks!!

Are you saying that you contacted Apple support and they instructed you to backup and restore your iPad? Or do you mean that you picked up this information from an online support article? If you spoke to an Apple rep or received these instructions via email, contact them again for further help.
I fail to see how restoring your iPad would enable yoyr Apple ID.

HT201303 how do i associate a different apple ID with my ipad? I need to do this bc my gmail account was hacked and a hoax email sent out from it. so i opened a new gmail account and want to associate this new email with my ipad

how do i associate a different apple ID with my ipad? I need to do this bc my gmail account was hacked and a hoax email sent out from it. so i opened a new gmail account and want to associate this new email with my ipad

To check if you have a virus, you can download ClamXav
also, go to Applications>Utilities>Activity Monitor and see if there's anything that you don't recognize, and check your sent email to see if you've been sending emails without your knowledge.

HT5787 My apple id has been hacked. hacker has changed all information in the apple id so I can not change the password. Account information from the apple id created is still in my mail. How do I regain apple id. Thanks

My apple id has been hacked. hacker has changed all information in the apple id so I can not change the password. Account information from the apple id created is still in my mail. How do I regain apple id. Thanks

Contact Apple support: Apple ID: Contacting Apple for help with Apple ID account security

My Apple account was hacked,they've changed everything in my account,but I have a visa,I used this visa for my payment.would I return my acc ?

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