My apple account won't let me download any apps, but when I try to update my billing info it tells me to contact apple support ?
My account won't let me update my billing info. What's the quickest way to fix this ?
Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
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Similar Messages
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When i try to buy an app from the app store it ask for my billing imformation and when i type everything in it tells me the imformation does not match my bank records. Ive also tried using my wifes card to buy apps and it says the same thing. Any ideas?
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Are you putting in the address where the bank sends the monthly statement?
Apple's servers are very picky about the format of the address. If you live in the USA, then the server is expecting the style that the US Postal Service uses. One way to do this is to use the USPS ZIP Code lookup service;
https://tools.usps.com/go/ZipLookupAction!input.action
Enter the address to look up the ZIP code and then copy the exact USPS output into your iTunes account information. -
Help! My iPod touch won't let me download any apps. A message keeps coming up saying "This Apple ID cannot be used for the iTunes store. Please enter another Apple ID" I changed my ID to see if that would work but the same message still comes up.
Where are you physically located?
What country's Store are you using?
The two have to be the same and the payment method for your account also has to be associated (billing address, where iTunes gift card was purchased) with that country.
Has the ID(s) worked before for purchases for this country's store? -
My iPhone 4s didn't do it until the latest update so imnpretty sure it's on the apple server some sort of bug maybe? Not sure. But whatever it is I really would like to download apps. It won't let me download any apps and my phone is brand new.
Sorry guysy iPhone says unable to download application at this time and I try all day and it still won't let me download no matter how hard I try.
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My iPod touch won't let me download any apps. .
My iPod touch won't let me download any apps. Any time I try it sends me to a billing screen. I enter my information and it wnt accept it. Been doing it for over a month. Even with free apps. Very frustrating please help
It appears that there is something incorrect with your billing information. You need to correct it. For a standard account you need a valid payment method even for free apps. You can however create a new account that is only good for apps by:
Create an iTunes App Store account without a credit card -
I just reseted my ipod and now it won't let me download any apps. Why?
i just reseted my ipod & now it won't let me download any apps. Why?
Hi
I'm having the same problem on my iPads, iPods and iPhones. All use the same apple I'd for the App Store.
Has been like this for a few days. Happening with updates, new apps and if I delete and try to re-download. -
I have an iPhone 4 it won't let me download any apps I keep getting the message that my device has no memory left and I do have 1.9G left what's wrong as far as I know everything is up to date on the phone it is running slow please help thanx!
I figured out what was going on the app had miss represented how much space it would take it had said it was 1.2g's however it was really 1.9g's which was all I had left on the phone I downloaded it to my computer first from the apps store then was able to see this. At that point I was able to rearrange some memory to accomadate it's size thanx for the help.
Mick -
I just bought a Mac Book Pro and the Appstore show one upgrade of iPhoto (9.2.1). I started a section with my Apple ID (the account that I have I use to iTunes) but when I try to update it says that there are upgrades available for other accounts and that I have to upgrade using the account that I used to buy iPhoto. What do I have to do to upgrade iPhoto?
Dear Katty,
Thank you very much for your answer! I have 2 Apple ID, and I have tried both of them and the problem continues. I founf several peolpe with the same problem in apple communities foruns and that really seems that there is some problem. I addded the links for 2 of those discussions.
https://discussions.apple.com/thread/3374419?start=0&tstart=0
https://discussions.apple.com/message/16628399#16628399
Do you have an idea of how can I solve this problem?
Thank you very much again.
Best regards,
Alfonso -
My ipad2 isn't allowing me to download any apps. When I try to download a app it prompts me too update my billing info. I did that and it said invalid security code for my credit card. It just started this two days ago, before I had no problems. Please help my apple friends
See Here > http://support.apple.com/kb/TS1646
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Apple store won't let me download an app
My phone deleted my vine app and it won't let me download it again
Go to Settings > General > Restrictions and make this hasn't been enabled.
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I cannot downlaod any apps on my IPhone. It keeps telling me to go to the ITune store and change my billing information and I have done that and it still won't let me download apps.
This may not be the exact message that you are getting, but the reasons explained in here might be why you are getting this message. Take a look.
http://support.apple.com/kb/ts1646 -
TS2446 iTunes won't let me download any apps even free ones
My iTunes will let me log in but I can't download any apps at all. It says there is a problem with my billing even though there isn't. Help
For one reason or another, most likely you got a debt due to an unpaid order. It happens.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
My friend gave me his old iPod touch. The version is up to date but still won't let me download ANYTHING. Why? The version is 4.2.1 and I was wondering if there is any way I can download a newer version. Help!
I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
Identifying iPod models
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318. -
Why can't i purchase a movie from itunes.Ido have my apple id and password but when i try buying from my apple tv it keeps saying the id is invalid.
Go to the itunes store on my computer and update your apple id and i did but it keeps saying the same thing?contact itunes support
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So I recently updated my iPod and it crashed while doing this and made me restore my iPod, which took off all of my apps and music. Once my iPod was restored I tried to dowload my music but then it told me to sign in to view billing information. I checked through it and when I pressed done it told me my payment method was declined, and then earlier today I tried to download a free app and the same thing happened.
Yes, you will need to pay it. Contact iTS for more info.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
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