My apple mac note book laptop

my apple mac notebook white in colour thicker looking than the newer laptops which is running OS X Mavericks . isnt starting up it goes from the apple logo to a blank grey screen it wont let me do anything at all with is what do i do? i really dont wanna have to replace it as i got it second hand for my birthday in april please help me i need it for assignments and i have stuff on it i cant replace

Welcome to the Support Communities. This Apple article may help:
Troubleshooting: My computer won't turn on
...Found by searching Apple's Knowledge Base HERE. Also this may be useful:
How to identify MacBook models

Similar Messages

Dear Sir, I am using lots of Product of Apple like I-Pad, MAC Note Book and Iphone 4

Dear Sir,
I am using lots of Product of Apple like I-Pad, MAC Note Book and Iphone 4 & 5s.
Apple Products are very powerfull and easy to use. I live in Saudi Arabia,
here is no any Authorised Dealer of Apple Product, so how I can contact you
and tell you our problem about your product.
We have only one BIG Problem and that is I-Cloud ID, Please give us some solution
for few days of this Problem. I will be very appreciate for this.
I am waiting for your answer/replay.
serialNumber      : F2*******FDQ
partDescription   : IPHONE 5S 16GB GOLD
imeiNumber        : ******
initialActivationPolicyDetails : Retail Unlock.
initialActivationPolicyID : 235
unlocked          : true
unlockDate        : 02/26/14
warrantyStatus    : Apple Limited Warranty
coverageStartDate    : 02/25/14
coverageEndDate    : 02/24/15
daysRemaining     : 289
PurchaseDate      : 01/13/14
purchaseCountry   : United States
registrationDate : 02/25/14
productDescription: iPhone 5S
nextTetherPolicyID: 235
nextTetherPolicyDetails:Retail Unlock.
appliedActivationPolicyID:235
appliedActivationDetails:Retail Unlock.
unbricked         : true
firstUnbrickDate : 02/26/14
lastUnbrickDate   : 02/26/14
meid              :
iccID             : *****
productVersion    : 7.1
macAddress        : 7831C104BBF7
bluetoothMacAddress:78:31:C1:04:BB:F8
Simlock:Unlocked
Thanks
your`s one Product user.
<Edited By Host>

If the iPhone has Activation Lock - that is, it's asking for the previous owner's Apple ID and password to activate the device - then you will need that information, or you'll need to get the previous owner to remove the device from his/her iCloud account:
http://support.apple.com/kb/PH2702
Until that is done you will not be able to activate the device.
Regards.

Apple mac not turning on

My MacBook is not turning on properly. its sounds like is starting up but thats is far as it gets. HELP??

What to do if your Mac won’t power on
First, try plugging in your Mac to allow the battery to charge. If it is not a portable Apple computer, skip this step. Wait a few minutes, and then try powering on the computer.
Next, try resetting your SMC.
Resetting the SMC of an Intel-based portable Mac with a battery you should not remove on your own
Note: This will not delete any data.
The SMC is responsible for controlling various system functions. None of your data will be deleted by resetting the SMC.
Shut down the computer by going to Apple () > Shut Down…
Select Shut Down or allow the computer to shut down automatically.
Plug in the MagSafe power adapter into a power source and then connect it to your Mac if you have not already done so.
On the built-in keyboard, press the (left side) Shift (⇧), Control (⌃), and Option (⌥) keys and the Power Button at the same time.
Release the (left side) Shift (⇧), Control (⌃), and Option (⌥) keys and the Power Button at the same time.
Then, try resetting your PRAM.
Resetting the NVRAM/PRAM
Note: This will not delete any data.
The NVRAM/PRAM stores information such as speaker volume, screen resolution, startup disk selection, and recent kernel panic information (if any). You should reset the NVRAM/PRAM if you experience issues relating to these functions.
Shut down the computer by going to Apple () > Shut Down…
Select Shut Down or allow the computer to shut down automatically.
Turn on the computer by pressing the Power Button.
On the built-in keyboard, press and hold the Command (⌘), Option (⌥), P, and R keys before the gray screen appears.
Continue to hold down the keys until the computer restarts and you hear the startup chime for the second time.
Release the keys on the built-in keyboard.
Then, try repairing the disk permissions using Disk Utility.
Repairing a disk’s permissions using Disk Utility on the Recovery HD.
Note: This should not delete any information or files from the disk.
Repairing a disk's permissions can help solve various file-related issues.
To begin, make sure your external disk that you are repairing is connected to the computer. If you are repairing an internal disk, skip this step.
Make sure the computer is powered off before continuing.
Press the Power Button to turn on the computer.
Press and hold both the R and Command (⌘) keys on the keyboard until the Recovery partition loads. If this does not work, shut down the computer, press the Power Button to turn on the computer, and then hold in the Alt (⌥) button immediately after you press the power button. Then, select the Recovery HD partition to boot up in the Recovery HD partition.
Select Disk Utility.
Once you are in the Disk Utility app, select the external drive from the sidebar on the left.
Then, choose the Repair Disk Permissions button on the right.
If this does not solve your issues, you may have no choice but to reformat the drive using Disk Utility.
If that does not work, try reinstalling OS X but not erasing.
Reinstall OS X
Note: This will not erase any data on the disk. However, it is highly recommended that you create a backup before continuing.
Reinstalling OS X can solve various problems such as corrupt system files.
Shut down the computer by going to Apple () > Shut Down…
Select Shut Down or allow the computer to shut down automatically.
Plug in the MagSafe power adapter into a power source and then connect it to your Mac if you have not already done so.
Press the Power Button to turn on the computer.
Press and hold both the R and Command (⌘) keys on the keyboard until the Recovery partition loads.
Select Reinstall OS X and then choose Continue.
Follow the instructions.
Then, try erasing and reinstalling OS X.
Erase and Reinstall OS X
Note: This will delete all data on the disk. Back up important files before continuing.
Erasing and then reinstalling OS X can give you a fresh start, making your computer exactly as it was whenever you received it from Apple. This can solve various problems such as corrupt system files.
Shut down the computer by going to Apple () > Shut Down…
Select Shut Down or allow the computer to shut down automatically.
Plug in the MagSafe power adapter into a power source and then connect it to your Mac if you have not already done so.
Press the Power Button to turn on the computer.
Press and hold both the R and Command (⌘) keys on the keyboard until the Recovery partition loads. If this does not work, shut down the computer, press the Power Button to turn on the computer, and then hold in the Alt (⌥) button immediately after you press the power button. Then, select the Recovery HD partition to boot up in the Recovery HD partition.
Select Disk Utility and then choose Continue.
Select your startup disk (Macintosh HD by default) from the left.
Select the Erase tab.
Choose the Format pop-up menu and choose Mac OS Extended (Journaled), enter a name for your disk, and then click Erase.
After the disk is erased, choose Disk Utility > Quit Disk Utility.
Select Reinstall OS X and then choose Continue.
Follow the instructions.
I hope I helped.
Austin

Cant update apps. asks for password for another account i had on a dell notebook. either i forgot the pass word or its not taking it. i can download apps,music with present mac note book but not apps. how can i update apps on my mac and iphone 4?

cant update apps on my mac or iphone4. asks for password for another account i had on a dell notebook. either i forgot the pass word or its not taking it . i can download apps and music. how can i update apps on my mac and iphone 4?

I had the same problem today and was able to resolve it without having to do a restore or reset. The problem had something to do with my mail accounts. The upgrade reset my mail settings, switching both my gmail and my .mac mail to "archive all mail". I went into the General Settings, disabled that setting, and resynced the phone. The "other" storage allottment dropped back down to less than a gig.
Before you restore or reset, I would try that first.

My back key is blocked in my mac note book. What should I do to resolve this problem?

Please help me anyone....:(

Try what you missed here:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Why is Apple Mac not a popular gaming platform?

With all the advanced features Mac have .Why it is not a popular gaming platform ?

Macs are indeed popular gaming platforms, as evidenced by the many games available for them. Macs are not as popular as Windows system for gaming, particularly games that involve high levels of animation, because Macs don't have the ultra-high-performance graphics cards many gamers demand, though in many cases those cards don't really add anything other than status and bragging rights for the user. Many dedicated gamers also prefer to build up their own systems, choosing all the parts to suit themselves, something obviously not possible with a Mac.
Regards.

How instal developer (forms and reports ) on Apple Mac

I want to install oracle 6i forms and report on Apple Mac note book. how i and where i can download developer installer for MAC OS.
Thanks

Apple Mac is not a suitable platform to install oracle products. You can take a look at the Oracle Certify Matrix and you can build up your own conclusions.
In this case, use your Apple Mac for documentation, get a Microsoft Windows Based platform, and choose a certified platform.
~ Madrid
http://hrivera99.blogspot.com/

I am planning to buy apple air mac book. i am not that technical will i be able to handle apple mac book. i am aware of using windows os but can i get software like that of notepad, word pad in os X lion. can i get partitioning in macbook,

I am planning to buy apple air mac book. i am not that technical will i be able to handle apple mac book. i am aware of using windows os but can i get software like that of notepad, word pad in os X lion. can i get partitioning in macbook,

Yes. Switching to Mac might be overwhelming at first, but it is not difficult. I Just started using Macs regularly about 9 months ago after using only Windows based pc's for over 15 years. Macs come with TextEdit , but you can also purchase MS Office for Mac or use Apple's version, called iWork.Yes, you can partition the hard drive of a Mac. Read these also: http://www.apple.com/support/switch101/, http://www.apple.com/support/mac101/. With regular use of a Mac, you will be able to use it without even thinking about it, just like how you learned to use a WIndows pc.

My mac book gives electric shock through its entire body while being charged from AC out let. is there a solution to the problem? my other two friends are haveing the same problem who recently have purchased the same note books, its weird for APPLE

My mac book gives electric shock through its entire body while being charged from AC out let. is there a solution to the problem? my other two friends are haveing the same problem who recently have purchased the same note books, its weird for APPLE products. Please give any solution.

Is the MBP properly grounded? Are you using the three prong plug? If not, do so and your problems may disappear. If not, do what SwankPeRFection suggests.
Ciao.

Just resolved Back to my Mac issue called Apple Suppport in the UK and they were really helpful if the error DNS server not responding the problem is with Apple server not your server ( I had tried to reboot by router, restart my laptop etc.

I was having problem with my Back to my Mac as message was saying DNS Server not responding . I tried to turn my WIFI off, then my router to no avail. Decided to call Apple Support line in the UK . I got a call back immediatly and great support. The advisor took over my screen and we check that my laptop was synchronising with I phots and it was. The adviser also told that when the message DNS server is not responding next to Back to my Mac is has to do with Apple Server not mine , router etc... Hope this save others some time! Rather than spending time truining on and off changing IP address etc...

Thanks for your thorough post. I too need to use BTMM on almost a daily basis for my job, and it has fallen short countlness times. I too have taken great pains to check all of the typical trouble shooting steps within iCloud and in the Apple keychain on each Mac etc, but after the latest rounds of system updates from Apple a few weeks ago to Mountain Lion, BTMM on one of my Macs is completely broken and unusable. I would concur that if you need remote access for "real" mission critical use, just bite the bullet and pay for a service like LogMeIn. You won't regret it and you will get real software support.

Why can't I print from my Mac book Pro to my HP Deskjet 3054A. I am currently able to print wirelessly from my old PC desk top but not the laptop

Why can't I print from my Mac book Pro to my HP Deskjet 3054A. I am currently able to print wirelessly from my old PC desk top but not the laptop

I am running Mac OS X Lion 10.7.3. I believe I have the lastes drivers. I bought the laptop and got the printer free with it in December. I was initially able to print from the laptop but now says there is no connection.

I can not get my ipod touch to sync to my laptop. The people at the apple can no solve my problem. My ipod will sync to other mac's or laptop. I can sync my ipad with laptop.

I can not get my ipod touch to sync to my laptop. The people at the apple can not solve my problem. My ipod will sync with other mac's or pc.
My ipad will sync with my laptop.

You can only sync with one iTunes library/computer. To switch:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

I bought Mountain LIon but no dmg is downloaded. I can see the invoice from Apple but not the OS I supposed to receive. Is it a bugg?? I have a mac book air. Thanks

xI bought Mountain LIon but no dmg is downloaded. I can see the invoice from Apple but not the OS I supposed to receive. Is it a bugg?? I have a mac book air. Thanks

Thanks for the reply.
However the trick is that it cannot download at all.I m asked to download the application. Then I put my Apple ID, then it start to download but just 1s... Then ....Nothing. No application, no error message... Just a nice invoice....

Can you please assist me with downloading Flash Player in my Apple 13" Mac Book Laptop Computer.

Can you please assist me with downloading Flash Player in my Apple 13" Mac Book Laptop Computer.

Moved discussion from Downloading, Installing, Setting Up to Installing Flash Player.

How do I find a previously passcode to link a wireless keyboard (Model A101urs6) to a Mac Power Book G4 running 10.5.8. The keyboard was linked at one point in the past, but then not used. When I am trying to hook it up now, it requires the passcode.

How do I find a previously passcode to link a wireless keyboard (Model A101urs6) to a Mac Power Book G4 running 10.5.8. The keyboard was linked at one point in the past, but then not used. When I am trying to hook it up now, it requires the passcode. Where can I find this, or is there a general number I can use?

Hello, and welcome to Apple Support Communities!
Try entering four zeroes.

My apple mac note book laptop

Similar Messages

Maybe you are looking for