My apple tv is not reponsive

My apple TV 4 gen is not responsive after resetting it and unplugging the power cord. Its frozen, please help.
Thanks,

The remote works, as the light on the apple tv responds. It just doesn't make any movements with the remote.

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HT202667 Hi - My daughter was using her Apple TV until recently when she got a Smart TV. Now the Apple TV is not needed so she passed it on to me. How do I get it transferred over from her Home Sharing account to mine so that I can use it with my PC?

Hi - My daughter was using her Apple TV until recently when she got a Smart TV. Now the Apple TV is not needed so she passed it on to me. How do I get her Home Sharing account transferred over to mine so that I can use it with my PC? Thanks!

As Winston Churchill wrote, however you might want to do a factory reset on the Apple TV.
This way all information pertaining to your daughter will be removed from the device. Specifically if see was sign into any of the streaming service, Netflix, Hulu, etc. her credentials will still be associated with this Apple TV, doing a factory reset will remove all that and make it as if you purchased the device and just plugged it in.
regards

HT5622 how do i use my apple id credit not my credit card

how do i use my apple id credit not my credit card as my apple id has money on it but it keeps trying to use my credit card instead of the credit thats on it

Some Purchases require a Credit Card.
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

IPad and apple tv does not work

MY iPad does not see apple tv in home sharing .. Every thing is on sharing but it just not seeing my iPad..

Welcome to the Apple community.
The Apple TV is not supposed to see your iPad. It is your iPod that sees the Apple TV, and when it does, it will display an airplay icon in the playback bar of the content you are watching. Tap the airplay icon, choose the Apple TV and the content will stream to it.

My Apple TV does not work and has never worked.

My Apple TV does not work and has never worked. I replaced it twice and replaced my router and DSL modem but no luck. I spent hours on tech support with both apple and my ISPs with no luck. Any ideas? Is the Apple TV a donation to apple? I have had the device for 8 months but it will not work for longer than 15 minutes before it drops with network errors. All of my other devices work perfectly on the network including 2 iPads, laptops and an old wii. I love apple products and this is the first real disappointment I have had. The Apple TV seems like a major dud of a product.

Seems unlikely you have had two faulty replacements, and more likely that there may be some network compatibility issue or problem with reception in the location the AppleTV lies - anything close to it that might be interfering?
I am assuming you are connected via wifi - if you can try an ethernet connection to rule wifi issues out.
Could you try it at somone else's house maybe? If it worked there it would point to something specific at your location.
You could try replacing it again I guess or seeing if they can offer you credit or a refund.

Apple TV does not work!

My Apple TV will not work on my television, and comes up with a message saying 'can not display this mode. Change computer display input to 1360x168 at 60Hz', help?!

See this thread: https://discussions.apple.com/thread/3734909
You may have NTP blocked on your firewall, or may need to replace/upgrade your router.

APPLE TV DOES NOT WORK WITH NETFLIX

APPLE TV DOES NOT WORK WITH NETFLIX, just a black screen and "Netflix is loading" message appears. I can´t even see Netflix´s home page or set up my account. Netflix is working fine on all other devices at home, but in Apple TV.
I have tried the 8.8.8.8 DNS trick, the turn off procedure, the manual IP setting, but nothing....black screen still appears

It started working.....!!!!! (It seems someone back there is listening)
I "forced" an upgrade, I mean it showed "AppleTV is updated", nevertheless I re-started the system using the "return to original configurations" option. Then it updated again by itself to a newer version....and started working perfectly.
I have paired my apple wireless keyboard and it works fine, this way is easier to set up passwords or so (you can also do it with your remote).
TIPS:
I didn´t change any language or video quality configuration (scared to do so)
I changed to ethernet (cable) instead of wireless
My internet plan is 6 Megabytes (it was the same while it wasn't working)
good luck!!

HT3180 I owned an Apple tv and after upgrade my internet to higher speed my Apple Tv does not work the only message that show on the screen said if time and dates are not found go to apple/support/tv tried almost everything and nothing. Please somebody

I owned an Apple Tv and since I upgrade my internet to higher speed my Apple Tv does not work. Please someone help.

In most scenarios you shouldn't need to forward ports, however if you need to, you may be best contacting your ISP.
As with most router issues, I would recommend that you contact your ISP with details of your problem (assuming that it was your ISP that provided it to you).
There are simply too many manufacturers with different software features and settings and often different names for such features and settings, that the best advice will likely come from those that are knowledgeable about your particular router.
Make sure your router/computer allows access over the following ports
Port
Type
Protocol
Used By
53
TCP/UDP
DNS
DNS
80
TCP
HTTP
AirPlay, iTunes Store
123
TCP/UDP
NTP
Network Time
443
TCP
HTTPS
AirPlay, PhotoStream, iTunes Store
554
TCP/UDP
RTSP
AirPlay
1900
UDP
SSDP
Bonjour
3689
TCP
DAAP
iTunes, AirPlay, HomeSharing
5297
TCP
Bonjour
5298
TCP/UDP
Bonjour
5350
UDP
NAT
Bonjour
5351
UDP
NAT
Bonjour
5353
TCP/UDP
MDNS
Bonjour, AirPlay, HomeSharing
8000-8999
TCP
iTunes Radio Streams
42000-42999
TCP
iTunes Radio Streams
49159
UDP
MDNS (Win)
Bonjour, AirPlay
49163
UDP
MDNS (Win)
Bonjour, AirPlay
The following article(s) may help you.
Troubleshooting Home Sharing
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings

Apple TV does not work after trying to update software. Main light keeps blinking and on the screen shows itunes icon and a usb cable. What does that means?

My Apple TV does not work after trying to install the new software update. The main light keeps blinking rapidly and on the screen it shows the itunes icon and a USB cable. What does that mean?

The Apple TV is in recovery mode. Try to restore the Apple TV. Follow the link for instructions on the restore process.
http://support.apple.com/kb/HT4367

IMac 27" with Win7, Apple bluetooth keyboard not connected, STUCK.

I made a huge (and naive and stupid) mistake and now have an iMac stuck at the Win7 boot screen because it can not find the keyboard. I can't boot it back into OSX either because the keyboard OPT key is not recognized. Here is what happened:
My iMac 27" was working perfectly in dual boot mode and I could arbitrarily boot in either OS without problem since 3 months. Well, today, a friend called and said that her Apple keyboard is not recognized by Win7 on her iMac and she can not type. So I made sure that the battery is good and the green light is on, then I told her to go into the bluetooth device panel and remove the keyboard then re-pair it again. My thought was that I have done that with all bluetooth devices in Windows without problem, and Apple hardware and software is solid, so that got to work without a glitch, right. WRONG. She struggled to pair and connect the keyboard in Win7 to the point that I said I will remove my keyboard device and reconnect it so I can tell her the exact steps. Well, I learned the hard lesson with Apple stuffs myself. After removing the keyboard device, I could pair it, but not without difficulty. Then, however, does not connect, since I could not type and the device driver says that the device can not be started. Then I read messages in the Apple forum recommending to boot up in to OSX to remove the device there and boot it back into Win7 to pair it. OK. I used the mouse to shut down the Win7 and forgot that I have no keyboard now. I couldn't have used Boot Camp control panel to boot into OSX but I was so confident in Apple that I did not think about it. Now, I am stuck with a machine that boots into Windows without stopping and hangs at the first screen because the keyboard is missing. I inserted the OSX DVD in the hope that it would boot from the DVD but it does not. And the DVD is of course stuck in the drive. I am working at a remote location and do not have a usb keyboard or anything else.
Can anyone recommend a procedure to boot into OSX in my situation? Or can anyone tell me if I can pair and connect the keyboard in the BIOS? I googled but could not find anyone in a similar situation like mine. My friend can take her machine to Apple store for service, but I am in a country that has no Apple store.
Thank you very much for any hint.
tom

I don't know but I installed my Windows 7 with Bootcamp without using a USB keyboard (cuz I don't have one). But you will at least need a USB mouse though. The moment it requires me to use keyboard input for various of information the bootcamp already downloaded required drivers and updates for my wireless keyboard to work. Make sure your wireless keyboard are on and try type something on it (it goes into some sort of sleep mode when you first start it).
Message was edited by: Aetherbomb

My apple TV will not show my iPhotos travel photos in sequence. I set up a sequence of photos that STAY in sequence when viewing in iPhoto on my iMac, but they do not show in sequence when my Apple TV shows them on my TV screen. My Apple TV is MC 572C/A

My Apple TV will not show my photos in iPhoto on my iMac in the same sequence of images that I can see when viewing the iPhoto photos on my iMac. This is especially frustrating when I try to show my travel pictures in sequence on my TV. I have to resort to showing them on my iMac which defeats the principle purpose for purchasing my MacTV. Does anyone have a solution?
My Apple TV is Model MC 572C/A and the software is 5.2.1 (6025)
My iMac is Mac OSX version 10.7.5
THANKS!
Doug May

I can't recall whether slideshows are ordered by title or date, but you can manually re-arrange the albums in iPhoto, then batch change them once you have the order you want.

My Apple TV does not show up under devices, and more.

Okay, firstly, I am relatively new to Apple ptoducts. I was recently purchased an Apple TV and a 27 inch iMac by my lady. And yes, I realize how amazng she is. She bought me these gifts to ensure that the last two and the next 4 months go by smoothly. I was struck by a car while it was doing 65+ mph, than struck again by the same car, than ran over and jumped off of. Yeah.... So needless to say I have severe brain damage, lost memory, a leg that is now 52% titanium and worse, I can not use my right arm.... for now, it may recover with the next two years. so, I tell you this for a little "guilt" but mostly to excuse the formatting of this email. It was typed entirely on my iMac and entirely using one hand, and not my primary hand at that.
I am not new to iTunes, I had a few purchases before this issue. Between those purchases and my Apple TV "FUN" I have amassed quite a few: Seasons of TV and Movies.
1:   When I log in to my Apple TV, I can see all of the purchases that I made using both the Apple TV and those that I made previously using iTunes on my Windows based PC. All is well. They are organized by type and sorted perfectly. That plus they stream quicky and completely.
2:   When I turn on my iMac and start iTunes, I do not see my TV seasons or Movies under the "Library" section on the left side of my iTunes screen. I see the options, they are simply empty. I see no content listed within them.
3:   I can however select the "Purchased" option under the "Store" section on the left hand side of the screen. Once inside that options area, I can click on "Download Previous Purchases" in the lower right hand corner of the screen. From there I can see all of my purchased TV and Movies, including those that I had previously purchased on my old windows PC and those purchased recently on my Apple TV set. That and I can download them and make them available to my iMac version of iTunes.
5:   I am unable to see my Apple TV listed under the "Devices" section. I also do not see the "Devices" section at all, however I assume that is because it is currently emty.
QUESTIONS:
A:   Can you stream data such as TV seasons or Moies while using iTunes on an iMac. Similar to the way that you stream them from your iTunes purchase histor while viewing them on an Apple TV? Or do I need to download them inorder to view them?
B:   Is Apple TV shown under connected devices while it is connected to the Wi-Fi netwok? I can see my Iphone under devices when I connect it with a cable to my iMac. So I know that my devices section is working. I simply fear that my Appl TV is not showing up brcause of existing issues.
NOTES:
A:   All of my devices are updated with the latest available drivers.
B:   My Apple TV, iMac and iPad all work on the same Wi-Fi network. That and they are all connected to the same iTunes account.
C.   My lady is using a different login for the iMac. Her iTunes is setup but is not usng my iTunes account, it is using her account and has access to her DATA. When I log in to the iMac, my iTunes is working and is different from the iTunes that is operating under her username.
Ok Guys..and Gals please help me out. The thing is, none of this is truly effecting me in a substantial manor. I can see my purchase history, I can download parts of it to my iMac via iTunes, and my Apple TV is smoooooooth. I mainly need clarification on the questions that I asked. Can I stream using the iMac, should I see my Apple TV under devices, and why do I not see my DATA under the library section of iTunes?
THANK YOU for you time. Remember, I am relatively new to Apple as a product. And I fricking LOVE it.
When I was in my accident, my arm, my leg, my skull, my brain, my clothing, my key chain and my wallet, were all destroyed. But my iPhone survived. I have records both police and medical to prove this. The one way I had to have any initial memory of my friends and family was in that phone. I still have that phone, I always will. So Apple if you need an awesome commercial for your iPhone, Vince has got your back!!!

Ok thank you so much, for your timely response.
RESPONSES:
1)   When I set up my iMac, I did not transfer any data directly from my windows PC. I simply used the same iTunes login and account. I have access to all of the files via the "Purchased" section of the iTunes store. If I click "Download Previous Purchases" text, I can download ALL of the purchases I have ever made.
2)   I have the Apple TV 2, so good news, question answered. I thought maybe it was the Apple TV 1, but it is the Black model, so bam. Good response for you. Well the whole damned reply is an awesome response, just pointing out that one piece of awesome. I stated that it was an Apple TV 2, and yet you were still good enough to figure I could be mistaken, and provide me with knowleedge just incase.
QUESTIONS:
3)   So can my iMac not stream the data directly from itunes, without download? Apple TV can, but perhaps that is something among many things that maker it unique, and awesome.
SERIOUSLY.... THANK YOU...
I work in the computer support section for the Military. The only problem is we use Windows , lol. Well that and i've been gone for nearly 6 months on recover. I go back next month though I hope. But working in that field gives me the abilty to judge responses that run inside the same vein. Your response was so awesome that I half thought I might have written it myself.

The movies that I've purchased from Itunes do not all appear on my Apple TV list of purchased movies. Also one movie that is listed as purchased on my Apple TV does not appear in my itunes library. Anyone have a solution?

Some movies that I have purchased from itunes and are listed in my itunes library arenot listed as purchased movies on my Apple TV. Also one of the movies listed as purchased on my Apple TV does not come up in my Itunes library. Anyone know why?

Are you by chance signed in to differnt accounts on iTunes (your computer(s)) and AppleTV? Is AppleTV connected to more than one computer? When you are compairing lists of movies are you looking under the "Movies" button, or under the "Computer" button? Where all of these movies purchased though iTunes?
NOTE: The computer button only shows the content that is downloaded to your computer(s). So it will not show all the content you have purchased. Just all the content on the computer.

How to fix my Apple ID from not being disabled? I have changed the password many times already and it still wont let me update apps or download apps

How to fix my Apple ID from not being disabled? I have changed the password many times already and it still wont let me update apps or download apps

Apple ID disabled
http://support.apple.com/kb/TS2446
If you still have problem, contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html

I just changed my Apple ID and I verified it but when I try to login it says my Apple ID is not verified

I just changed my Apple ID and I verified it but when I try to login it says my Apple ID is not verified. Now I can't access my iTunes account at all. How can I fix this?

You need to click the link in the e-mail you received to verify.
Then you need to link the valid credit card info to your Apple ID if you want to download anything from Apple Store (iTunes, Apps and iBooks).
https://appleid.apple.com

My apple tv is not reponsive

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