My apple tv, when connected to the television, will only show an itunes icon with a usb cord
My apple tv, when connected to the television, will only show an itunes icon with a usb cord. I don't know whay to do?
Don Sullivan wrote
"Same thing just happened to me. There was a software update available, it installed the update and then died with that visual on the screen. Reset doesn't work and it won't even show up in iTunes to try and do anything with it. I think they just bricked it on me."
Same thing just happened to me too...
I did an update a couple of days ago: and it seemed to be working fine. Just did another update today: got a flashing light, sometimes a blank screen, and sometimes the itunes logo / USB symbol...
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Why is there a iTunes icon with a USB cable on the screen after a Apple TV update
The iPad could be in recovery mode.
You may want to follow these instructions:
http://support.apple.com/kb/HT1808 -
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I Turn it off/on and nothing changes.Hello bigboza,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
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If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
Have a nice day,
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I am in the process of updating my IOS and my phone screen is showing a picture of the itunes symbol with a USB cord. I can't get the phone to turn back on. What do I do? Help!!
Your device is in recovery mode. Connect the device to iTunes and the computer and follow the instructions in this support document. http://support.apple.com/kb/HT1808
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Did you do everything here:
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Including
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or
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and I-Tunes?Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
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The the remaining items of the following, you may have to let the battery fully drain.
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
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Apple Retail Store - Genius Bar -
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Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
No data is lost due to a reset.
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