My back button no longer works, all of my bookmarks have disappeared and I cannot add new ones, and all of my history has disappeared.

I have looked at prior questions, many of which look similar, but none of which are exactly the same. I tried to restore my bookmarks to those available on a prior date, and got an error message saying "unable to process the backup file."

Figured it out! I deleted the places.sqlite folder by dragging it into the trash, then rebooted. I lost all my existing bookmarks, but that was no big deal.
To find the places.sqlite folder, go to Help, Troubleshooting Information, click on "show in finder" (under application basics), and the folder is in there. I was very nervous about deleting anything, but Firefox just regenerates the folder when you reboot.

Similar Messages

  • The back button no longer works. I have disabled all add-ons, rebooted & reset the defaults for the browser and nothing has changed. This happens on all webpages.How do I get the back button to light up again?

    the back button no longer works. I have disabled all add-ons,rebooted & reset the defaults for the browser and nothing has changed. This happens on all webpages.How do I get the back button to light up again?

    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode
    If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
    *Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
    * Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
    Another possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
    *http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
    *https://support.mozilla.com/kb/Bookmarks+not+saved#w_places-database-file

  • Since updating to 3.6.15 today, back button no longer works and FF doesn't remember URLs

    Since updating to 3.6.15 today, back button no longer works and FF doesn't remember URLs. Not just that memory of previous URLs got wiped out, it still doesn't remember the ones I've typed in since I updated. And No back button, it's really hard to use.
    I went thru all the settings and could not find a way to fix this problem. What is up? I've never had this happen in any version of IE, FF, or Chrome.
    Can I get back previous version? Until then, it's Chrome and IE for me.
    I'll be happy to delete any plug-ins if it will make this problem go away.
    THANKS in advance!

    Thanks. This didn't solve te problem but it seemed to have solved itself. all of a sudden it started working properly, without me even closing FF and starting it up again. Thanks Cor-el, if it happens again I'll try your solution.

  • Back button no longer works in some specific situations; also, it appears that clearing cache isn't working.

    The "back" button no longer works in certain specific situations on certain specific websites -- especially on the very website on which I need to use it very frequently. This has been going on for a couple of weeks.
    Also, I noticed today that the "clear cache now" command doesn't seem to be working. Formerly, when I cleared the cache, I had to re-login to those websites that normally "remember" my login (because clearing the cache erased that "memory") -- but today, after using the "clear cache now" command, those websites still "remember" my login, which leads me to believe the cache didn't get cleared. Is there any other way to check whether it got cleared?
    I was attempting to clear the cache in the faint hope that this might help the above "back" button problem, as no one has yet given me a solution for this that has worked. One person suggested having Firefox re-create the possibly damaged "places.sqlite" and "places.sqlite-journal" files. I tried this, but there was no change to the problem.
    I think this problem started around the time I had a few Firefox crashes while using YouTube and doing something else on the computer at the same time.
    I just today learned about the "crash signature" -- how to look it up, and to include it in a forum question. However, the crash log did not show these recent crashes, only some others from a few months ago. So, I'm unable to show the crash signature for this.
    I'm guessing there's a chance that upgrading to a newer version of Firefox might fix this problem -- but I hesitate to do that, because it occurs to me that it also may be possible that changing the program before fixing this might make it harder to fix. I don't have enough knowledge of this software to know which is more likely, and I don't like to try things at random, in ignorance of the possible results. Also, after reading today several other forum comments from people who are unhappy with their Firefox upgrades, I hesitate to upgrade for that reason, also.

    Websites remembering you and automatically log you in is stored in a cookie.<br />
    So you need to remove the cookies to make a website forget you.
    * http://kb.mozillazine.org/Cookies

  • When using Firefox as my browser, my "back" button no longer works? And by the way...getting help is a real pain in the butt on this site!!!!!

    When using Firefox as my browser, my "back" button no longer works? And by the way...getting help is a real pain in the butt on this site!!!!!

    see -- http://kb.mozillazine.org/Kill_application
    which explains how to completely exit (quit) your Mozilla application
    Try closing Firefox completely
    *Close Firefox properly '''File > Exit''', not with the "X" which just closes the window.
    *Use the Windows Task Manager "Processes" tab to make sure that firefox.exe is not running and also that the plugin-container.exe is not running.
    If that does not work, try restarting the system.
    If still no luck try restoring bookmarks from last backup, or better create your own .json backup and restore from that.
    *http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox#Creating_bookmark_backups
    *''If you had to go this far, please provide feedback if restoring bookmarks alone fixed the problem. I think I may have done that once with success, but never see that suggested -- I'd try most anything to not lose history or bookmarks. But then I could restore files from my profile and restore latest bookmarks backup from current profile.''
    The following will result in complete loss of history if it comes down to deleting places.sqlite, so rename files rather than deleting. With Firefox down.
    Of course you have backups of your profile you could replace rename and
    replace those files instead.
    Locked or damaged places.sqlite - MozillaZine Knowledge Base
    :"Toolbar buttons such as Back/Forward are disabled "
    :http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

  • My macbook pro hard drive went bad and i bought a new one and installed it. Now i have the old corrupted hard drive in my hand and i am looking to recover my files from it, any suggestions please? too bad i never backed them up.

    My macbook pro hard drive went bad and i bought a new one and installed it. Now i have the old corrupted hard drive in my hand and i am looking to recover my files from it, any suggestions please? too bad i never backed them up.

    After you have installed the OSX on the new HDD in your MBP, install the old HDD in an enclosure and connect it to your MBP via USB.  Then try to drag and drop  your data to the new HDD. 
    If this proves unsuccessful, you may look for data recovery software on the Internet.  There will be free trails to see if it will work or not.  If the trial suggests that it will work, then you will have to purchase the software.
    The last resort is a professional data recovery service that will offer NO guarantees and charge a lot of money.
    As you now can appreciate, backups eliminate such predicaments.
    Ciao.

  • My laptop quit so how do I connect my ipad and iPhone to the new one and make it work?

    My laptop quit so how do I connect my ipad and iPhone to the new one and make it work?

    Hello Tamthom,
    It sounds like you would like to sync your phone to your new computer. I would start by using the following article to transer your iTunes and App Store purchases to your computer from your phone.
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    http://support.apple.com/kb/ht1848
    Note: If you had content that was not purchased from the iTunes Store you will need to re import the content from its original media, to your iTunes library separately.
    Then backup your device to iTunes with this article:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    http://support.apple.com/kb/ht1766
    After your puchases are transferred, and your device is backed up you can Erase and Sync the device, and restore your backup to it, that way moving forward you can sync it like you used to.
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • IPhon 4: After recently updating to version 7.1.2, all my past calendar entries disappeared and I cannot add new entries.

    After recently updating to 7.1.2, all of my past calendar entries for 22014 disappeared and I cannot add new entries??

    What account were you using to sync your Calendar?  Make sure that account is added to the device, and make sure that Calendars is turned on for that account. 
    Then, go to Settings > Mail, Contacts, Calendars, and make sure that under the Calendar section that 'Sync' is set to 'All Events'.
    Then go to the Calendar app, go to Calendars, and make sure that you have that account enabled.
    Then, close out all the running apps on your device, and restart it.
    Open up your Calendar app.  Are your entries back?

  • Updated to 3.0 - sluggish responses and "back" button no longer working?

    Hi all, first post - I'd like to know if others are having similar experiences after upgrading to 3.0 on a 2nd gen ipod touch.
    First off, when playing music, the "back" button always used to take me back to the previous song if the current song had only just started. However, now when I press "back", I get a random song, just like pressing "forward" in shuffle mode - so I cannot go back to re-rate a song for example. I want my "back" button back!
    Second, does anyone else find the responses to the "forward" and "back" buttons slow? There's like a half-second delay while the ipod "thinks" about performing the action, and before the screen updates (scrolls to the next album cover or details screen).
    Hoping there will be an official update ASAP to address these issues!

    Anytime you have problems like this, you should go through this routine:
    1. Restart your iPod - Hold the Sleep/Wake button down until you see the red slider - turn it off. To turn it back on, use the Sleep/Wake button and you will see an Apple icon as it restarts.
    2. Reset your iPod - Hold the Sleep/Wake button and the Home buttons down together until you see an Apple logo (takes about 10 seconds). Let your iPod restart.
    3. And finally, if those don't work for you, restore your iPod in iTunes. Everything will be wiped off and reloaded - and no, you won't lose anything.
    BTW, broken WiFi seems to be a very individual problem and there appear to be some work arounds. Battery life doesn't seem to be a general issue but again, an individual problem.

  • Firefox url goes grey, and back button no longer works.

    Ok so most annoying problem EVER!! Ok so I have this problem where I will be running firefox, browsing the net, and then all of the sudden the url bar will grey out and only the domain root will be solid.
    Once it does this, I cannot use the back button, in fact from there on out, many url's will not even show up in the navigation.
    The browser works just fine then out of nowhere will start pulling this.
    An example would be
    [http://www.cnatrainingcertificationclasses.com http://www.cnatrainingcertificationclasses.com]/topics-you-can-expect-in-your-cna-classes/275/ , and then the end would be grayed out. Soooo maddening
    I also am running a few addons, but I need all of these addons what can I do?

    Try:
    * http://kb.mozillazine.org/Prevent_websites_from_disabling_new_window_features

  • Back button no longer works in either ver 4 or 5 !!!! help

    the back button does not respond since I uploaded ver 4 of fire fox....I found no help with issue, but then saw ver 5 was avail for download. Currently running ver 5....and the back button on the browser still does not work. I am also using tuneup utillities 2011 now and that is the only change I have made at about the same time I had loaded firefox ver 4...can anyone help me troubleshoot as this issue really makes me just not use the internet anymore

    Extensions that may '''interfere with the Back Button''' that are already listed in [http://kb.mozillazine.org/Problematic_extensions Problematic extensions] as creating other problems
    *McAfee Site Advisor (update perhaps 3rd week July 2011)
    *Yahoo Toolbar (https://support.mozilla.com/questions/845691)
    Trouble-shooting extension issues
    :http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Extension_issues

  • Help! Safari keeps telling me my Mac has a virus and now the back button won't work. Do I really have a virus and what should I do to fix the problem?

    Yesterday my MacBook Pro began running slower and now Safari continues to be redirected to a page saying 'WARNING: Your PC maybe INFECTED. Call TECH SUPPORT at 800-797-0153 to clean your computer. www.consumeronlineservices.com'.
    The back button in Safari now refuses to work, and I'm unsure if this is a problem with Safari or my laptop (honest to God, I know nothing about computers). Anyways, I tried to call the number given, but there was no answer, and I'm assuming this is the actual virus itself.
    How can I get my laptop running back to normal? Is there a way to check for a virus and remove it?
    Thanks!

    Do not respond to that message. There are no known viruses on OSX systems. What you are seeing is a total scam.
    Open Safari then go to Preferences>Privacy. Remove all Cookies and Website data. Set the Block Cookies option to Block 3rd Parties and Advertisers:
    If needed, click on "Reset Safari" under the Safari menu:
    Cheers,
    GB

  • All 4 of my computers have been deauthorise trying to add new one

    all 4 of my computers have been deauthorise trying to add my new one what to do anyone thanks

    Try downloading an older version of the Airport Utility for 10.4
    http://support.apple.com/downloads/#airport%20utility%20for%2010.4.11
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  • HT201240 Hijust bought my brand new mac computer had all my files transferred from my old pc onto the new one and turn it on and it has a password to enter and get started i have tried my apple id password and another the store had written  apple default

    Hi
    Just bought my brand new mac had all my files transferred from my old pc and now i try to start and it has a password that i cant get past
    i have tried my apple password and another the dick smith store had on a piece of paper nothing works and the store isnt open easter sunday
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    Marj

    Resetting User Password in Lion and Mountain Lion
    Boot into your Recovery Partition by holding down the Command and R keys whilst booting.
    When the Recovery screen appears, go to the Utilities menu and open Terminal.
    In Terminal, type:
    resetpassword
    ...a small app will open and allow you to choose the user for whom you want to change the password. If you are the admin, be certain that you choose your admin user. Type in your new password twice and give yourself a good hint. Click OK (or Done or whatever) and reboot, enjoying the use of your new, hopefully memorable, password.
    Good luck,
    Clinton

  • My "top sites" no longer display and I cannot make new ones appear. Why?

    I used to have Top Sites capability where my favorite websites were displayed as icons on one page so I could easily click the icon and go to that page. They disappeared in the last month and I cannot get them back nor can I create them again using the "add to top sites" tool at the top of the page. Why?

    Do you mean the about:newtab page or a special page created by an extension?
    See this article about the New Tab page (about:newtab):
    *https://support.mozilla.org/kb/new-tab-page-show-hide-and-customize-top-sites

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