My bank statement shows 5 transactions to itunes yesterday which i did not authorize how did this happen?, my bank statement shows 5 transactions to itunes yesterday which i did not authorize how did this happen?

my bank statement showed 5 transactions yesterday I did not authorize how could this happen?

iTunes Store: What to do if your account has been compromised

Similar Messages

  • HT1689 I can reach the iTunes Store from my iPod Touch, but it will not open on my PC running Windows 7.  Message shows that iTunes has stopped working.  This happens every time.  I have updated iTunes Software.  Will not solve the problem.  What is wrong

    I have uninstalled iTunes several times and reinstalled it on my PC running Window 7 with all updated loaded.  When I click on the iTunes Store Box, Nothing happens except for a message that reads:
              iTunes has stopped working.
    The following items give me a choice, but no answer comes up.  The computer will shut down the website.
              "Check online for a solution and close the program"
              "Close the program."
    There is an item below the box that is selectable for View problem details.  When clicked a long list of items show up.  I have listed some of the problems as written, but I do not understand them.  I know the iTunes Store has been available on earlier versions of of iTunes but is not on this version.  How can we go back and download an earlier version of iTunes?
         Here are some of the Problem Details:
         "Problem signature:  APPCRASH
         Application Name:     iTunes.exe
         Application Version:  11.0.1.12
         Application Timestamp:  50c8fc7e"

    I had this exact same problem.  I found this fix and it worked for me. 
    Step 1:
    Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll. 
    Step 2:
    Browse and past that file into C:\Program Files (x86)\iTunes.
    Hope this helps you.  I wish I could remember where I saw this originally so I could thank them.
    Good Luck.
    Anthony

  • My iPad Mini iOS7 is showing only Apple Logo which happened during software update. I tried to restore using iTunes but it asking me to response from iPad. But my ipad only shows apple logo. How can i response? How to solve this problem?

    My iPad Mini iOS7 is showing only Apple Logo which happened during software update. I tried to restore using iTunes but it asking me to response from iPad. But my ipad only shows apple logo. How can i response? How to solve this problem?

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • I cannot make a simple purchase of a $.99 of Beethoven's 9 symphony 4th Movement. When I click on the orchestra, a pop-up states "connecting - loading" and nothing happens. When I click on "View iTunes" for this selection, nothing happens.

    I cannot make a simple purchase of a $.99 of Beethoven's 9 symphony 4th Movement. When I click on the orchestra, a pop-up states "connecting - loading" and nothing happens. When I click on "View iTunes" for this selection, nothing happens.

    AlexCarey, I've been having issues purchasing recently and place a number of calls to the support team. On Oct. 5th, and on my own decision, I went into my itunes profile and re-entered my credit card expiration date and security code. (Notice, it is not displayed for safety measures.) Today, I received an email from Apple support verifying if I made changes made to my account. For the heck of it, I logged back into itunes; click "Buy". It's working again after three days of failure. However, diagnosis still displays "Secure link to itunes store failed". Very confusing state of affairs, lately. See my post on "Itunes dilemma"

  • HT201303 Why show this message in games application? "Please contact itunes support to complete this transaction"

    Why show this message in games application? "Please contact itunes support to complete this transaction"

    Click here and request assistance.
    (70672)

  • I have an apple iphone 4 that I want to download audio books from my library onto it.  I cannot figure out how to do that.  The iphone does not show up on my mac laptop as a connected device.  Does this kind of download have to run through itunes?  Thanks

    I have an apple iphone 4 that I want to download audio books from my library onto.  I cannot figure out how to do that.  The iphone does not show up on my mac laptop as a connected device.  Does this kind of download have to run through itunes?  Thanks

    Yes it is done through iTunes. The iPhone will never show up in Finder as a device. The following is general information on iTunes sync: http://support.apple.com/kb/HT1386 and the following is a previous discussion where the post by Andreas Junge helped others that had a problem syncing audiobooks: https://discussions.apple.com/message/20052732#20052732

  • I have downloaded a movie from ITunes.  It shows up in my video app.  When I go to play it I get an error message: "The requested URL was not found on this server". When I checked back on iTunes, where you click to rent or buy a movie it says "Downloaded"

    I have downloaded a movie from ITunes.  It shows up in my video app.  When I go to play it I get an error message: "The requested URL was not found on this server". When I checked back on iTunes, where you click to rent or buy a movie it says "Downloaded".  Any advice on what I can do in order to watch this movie that I rented a couple of weeks ago?

    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • This just started happening.. I open Itunes and the little round rainbow loading indicator just goes on and doesnt stop.. My itunes wont function.. It gets stuck. Then i have to force quit.. I tried to shut down and restart. also reloaded the latest itune

    This just started happening.. I open Itunes and the little round rainbow loading indicator just goes on and doesnt stop.. My itunes wont function.. It gets stuck. Then i have to force quit.. I tried to shut down and restart. also reloaded the latest itune 11.1.3 and it still gets stuck.
    i use an external HD and thats fine.. all files are in there.  But I have no idea why my itunes app is getting stuck.
    Am I the only person this is happening to? What can I do to correct this problem?

    Hi marlonbnyc!
    This article will help provide some basic troubleshooting steps that will serve as a guide for you to resolve this issue:
    Mac OS X: How to troubleshoot a software issue
    http://support.apple.com/kb/ht1199
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • My iPod Classic is seen by Windows but not by iTunes.  I have reset it, gone to disk mode and it won't show up in iTunes.  There appears to be music on it in a file called MUSICSAVE.  How can I get this to work with iTunes again?

    My iPod Classic is seen by Windows but not by iTunes.  I have reset it, gone to disk mode and it won't show up in iTunes.  There appears to be music on it in a file called MUSICSAVE.  How can I get this to work with iTunes again?

    1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
    2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
    3. Check the USB cable
    4 Verify that Apple Mobile Device Support is installed
    5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
    6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job
    7. Check for third-party software conflicts.
    <Link Edited By Host>

  • Bug Report iOS 7 iTunes. Since it is repeatable on 3 iPhones and 4 iPads here, I'm sure others are experiencing the same thing. Apple, might want to take a peek at this. When a tv show or movie is deleted from Videos, the Videos app shuts down.

    Bug Report iOS 7 iTunes. Since it is repeatable on 3 iPhones and 4 iPads here, I'm sure others are experiencing the same thing. Apple, might want to take a peek at this. When a tv show or movie is deleted from Videos, the Videos app shuts down instead of returning to video playlist.
    Restarting videos works and looks like video is getting deleted.
    Just a bug report

    You might want to report that to Apple instead of to the other users in this forum.
    http://www.apple.com/feedback/iphone.html

  • While watching an iTunes movie from my Apple TV, why does my movie stop playing at the 1 hour mark?  I'm assuming I have a setting causing this to happen, but I have no idea what setting needs to be changed.  Can someone help me?

    While watching an iTunes movie from my Apple TV, why does my movie stop playing at the 1 hour mark?  I'm assuming I have a setting causing this to happen, but I have no idea what setting needs to be changed.  Can someone help me?

    It's right at an hour (consistently), but the computer goes to sleep prior to that. It's as if iTunes goes to sleep. Also, it wasn't always this way. Originally, the movies played through without interruption. At some point, I guess a setting was changed, and now I only get an hour. Also. My energy settings are set to go to sleep at 10 minutes.

  • I am trying to load photos from my computer on to my ipad but keep getting the message "the device is no longer connected to the computer. It keeps popping up and I am stuck. This happened after I upgraded to the latest itunes

    I am trying to load photos from my computer on to my ipad but keep getting the message "the device is no longer connected to the computer". It keeps popping up and I am stuck. This happened after I upgraded to the latest itunes software.

    Greetings cdewinkel,
    It seems your iPad is not staying connected to your computer during syncing. The following article provides a number of troubleshooting steps which may help. This article is intended for devices which are not being detected, but the troubleshooting steps are relevant to your issue:
    If you don't see your connected device in iTunes for Mac - Apple Support
    Make sure that your device is on
    Also make sure that you can get to the Home screen.
    Get help if you have one of these issues:
    Your iOS device won't respond or turn on.
    Your iPod won't turn on.
    You forgot your passcode or your device is disabled.
    Make sure that your Mac supports your device
    See the system requirements for iPhone, iPad, or iPod.Check your USB connections
    Unplug other USB devices from your Mac and try again.
    Try a different USB port.
    Try a different USB cable. 
    Learn more about using USB cables with your Mac.Make sure that your device trusts the computer
    You might get an alert if you haven't connected your iOS device to this computer before. Unlock your device and tap Trust. 
    Learn more about the Trust This Computer alert.Restart your device
    Restart your iOS device or reset your iPod.Restart your Mac
    Turn your Mac off and back on.Update your software
    Check for software updates on your Mac.
    Check for an iTunes update.
    Check your security software
    If you have security software installed, learn how to resolve issues between iTunes and your security software. 
    Get more help
    If you still don't see your device in iTunes, contact Apple Support.
    Thank you for contributing to Apple Support Communities.
    Best,
    Bobby_D

  • I moved my itunes library to an external hard drive and now I can not update my phone and my apps aren't showing in the sidebar of my library. How can I fix this?

    I moved my whole library onto an external hard drive but now when I plug my phone in, it can't back up, it can't update and my apps stopped showing up on the side. It still charges and syncs but I can't update the software. I use a PC. Does anyone know how to fix this?

    Ok. progress...
    So is your media folder called iTunes Music or iTunes Media? And does it have a folder called Music inside it?
    Before going any further you should first attempt to use File > Library > Organize Library > Rearrange files in the folder "<Media Folder>" (ignore if grayed out). This will make sure that any iPod Games or Mobile Applications get placed inside the iTunes Media folder which is needed for portability.
    If your iTunes Media folder is called iTunes Music, close iTunes, rename the folder as iTunes Media and start iTunes again. iTunes will automatically adjust. Close iTunes again.
    On your external drive rearrange the folders that you have already copied there so that they match the layout in your active library. You should end up with a folder called X:\iTunes where X: is the external drive letter, and the media folder is X:\iTunes\iTunes Media. If the library layout was upgraded then you will need to create a Music folder inside this and move all the artist folders and Compilations into Music. You will also need to copy iPod Games and Mobile Applications from your internal drive into the new media folder. Next copy the files iTunes Library.itl, iTunes Library Extras.itdb, iTunes Library Genius.itdb, sentinel and the folder Album Artwork from the internal drive into X:\iTunes. The preceding manipulations should make the internal and external copies of your library match without you having to copy all of the media over again.
    Now hold shift as you start iTunes. Click choose, browse to and open X:\iTunes\iTunes Library.itl.
    Finally use File > Library > Organize Library > Consolidate files. This will ensure that any stray files that might have been added from outside your original media folder will be copied into the new one.
    You can now reclaim the space used by your library on the internal drive, however before you do so I would advise you to obtain another external drive and make use of this backup tip.
    tt2

  • I just put a solid state hard drive in my mac book pro and used super duper to copy the hard drive and move the data over to thew new ssd, but most of my music isn't in iTunes when I turned it on? How do I get my music to show up in my new drive?

    I just put a solid state hard drive in my mac book pro and used super duper to copy the hard drive and move the data over to thew new ssd, but most of my music isn't in iTunes when I turned it on? How do I get my music to show up in my new drive?

    Many thanks lllaass,
    The Touch Copy third party software for PC's is the way to go it seems and although the demo is free, if you have over 100 songs then it costs £15 to buy the software which seems not a lot to pay for peace of mind. and restoring your iTunes library back to how it was.
    Cheers
    http://www.wideanglesoftware.com/touchcopy/index.php?gclid=CODH8dK46bsCFUbKtAod8 VcAQg

  • I have windows 8 and itunes 11.0.2 and the the quality of the playback of my tv shows is choppy, does anyone know how I can fix this?

    I just recently got a new laptop with windows 8  and downloaded itunes 11.0.2.  I downloaded my tv shows from the cloud to the laptop and the playback was awful...the audio was fine but the video is choppy and couldn't keep up with the audio.  I thought maybe it was because I downloaded it from the cloud and it was  a different version of itunes so I downloaded different TV shows from the store and it was the same problem.  Does anyone know how I can fix this?
    Thanks
    Shanon

    I found this is another thread - same issue.
    Re: iTunes has stopped working. Why? 
    Sep 11, 2013 6:07 AM (in response to thurdy)
    Resolved!
    After contacting Apple, I received a reply from their engineers:
    Copy QTMovieWin.dll from:  C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    to: C:\Program Files (x86)\iTunes
    And that did the trick.
    Message was edited by: Stryder777

  • My iPhone 4S is not showing up in iTunes.  I've never had this issue before, but I'm finding it a little frustrating trying to figure out how to rectify the situation.  Any suggestions would be greatly appreciated.

    My iPhone 4S is not showing up in iTunes.  I've never had this issue before, and I'm finding it a little frustrating trying to figure out how to rectify the situation.  If anyone knows how to fix this problem, please advise.  Otherwise any suggestions would be greatly appreciated.

    Hi Josie,
    I understand that you are having issues with iTunes recognizing your iPhone 4S. Let's see if we can tackle this.
    The following resource will provide helpful steps in resolving this issue, pay specific attention to Steps 3-6 as these usually resolve this sort of issue.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks,
    Matt M.

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