My camera will not work with Photo booth or any other camera application.
I have an iMac Intel 21.5".
Camera has always worked just fine.
Suddenly it has stopped.
The green light right next to the camera is on, but nothing is displayed on the screen (photo booth).
No error message is displayed either.
I have already tried the reset function (turn off, remove all cables and power cable for 10 sec, and turn it back on) but it hasn't worked.
Any thoughts?
Thanks
Hi Rogerya,
Thanks for using the Apple Support Communities. It sounds like you may be experiencing issues with the built-in FaceTime camera (also known as iSight) on your MacBook Air. The following resource provides relevant troubleshooting information that you can try:
How to Troubleshoot iSight - Apple Support
https://support.apple.com/en-us/HT2090
Important: Follow these instructions in order. Test the camera between steps to see if the issue is resolved.
Built-in iSight cameras
These steps are for iSight cameras that are built into a computer, such as the iMac G5 (iSight) or later, the MacBook, or MacBook Pro.
1. See if the issue is application-specific.
Try another application (iSight works with applications like iChat, PhotoBooth, and iMovie HD 6) to see if the iSight camera exhibits the same behavior in all applications. If it only happens in one application, try reinstalling that application.
2. See if the issue is user-specific.
Test your iSight camera in another user account. If the issue only occurs in one user, the issue would be isolated to user settings.
3. Find out if the computer recognizes the iSight
Check System Profiler (in the Utilities folder, inside the Applications folder). Under the USB header, check to see if the iSight camera is detected.
4. Reset SMC or PMU
Reset your computer's SMC or PMU, and then check System Profiler again. (SMC reset instructions for iMac G5 (iSight), Intel-based iMacs; PMU reset instructions for MacBook and MacBook Pro.)
If your built-in iSight camera is still not behaving correctly after trying all these steps, you may need to contact Apple or an Apple-Authorized Service Provider for service.
- Matt M.
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Hi Rogerya,
Thanks for using the Apple Support Communities. It sounds like you may be experiencing issues with the built-in FaceTime camera (also known as iSight) on your MacBook Air. The following resource provides relevant troubleshooting information that you can try:
How to Troubleshoot iSight - Apple Support
https://support.apple.com/en-us/HT2090
Important: Follow these instructions in order. Test the camera between steps to see if the issue is resolved.
Built-in iSight cameras
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1. See if the issue is application-specific.
Try another application (iSight works with applications like iChat, PhotoBooth, and iMovie HD 6) to see if the iSight camera exhibits the same behavior in all applications. If it only happens in one application, try reinstalling that application.
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Check System Profiler (in the Utilities folder, inside the Applications folder). Under the USB header, check to see if the iSight camera is detected.
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- Matt M. -
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