My Canon MX 922 does not scan. My printer is connected via cable. Wireless doesn't work either.

My Canon MX 922 does not scan. My printer is connected via cable. Wireless doesn't work either.  I get an error message with multiple suggestions but none of them apply to my situation.
I am so dissatisfied with this printer.  I'm sorry I got it from Amazon because now it is a hassle to return it.  I will never buy another Canon.
The printer menus are confusing.  I hate using it.  I loved my previous Canon which finally stopped working after many years, that's why I purchased a newer Canon model.  Never again.  Stick with cameras.
Marcy Hotz

This note won't be as angry and frustrated as the last one...
Because I still had my old printer drivers and other applications on my hard drive, I think the application was trying to connect with the old printer.  I deleted all the old stuff.
I also had several scanning applications on my drive which just confused me.
When I used the actual Canon MX922 application, I was able to scan but could only save as JPG, TIF or BMP (and one more, I forget which).  So I did some research on the Canon site and found out how to save documents as PDF files using the Canon IJ Scan Utility.
It works now.  So I'm satisfied, will keep this maching.  I just had to take some time, sit down and focus on the problem.

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