My computer crashed and I did not have the opportunity to deactivate.

My computer crashed and I did not have the opportunity to deactivate and nowhere can find the answer on how to reinstall. When I reinstall the software on the replacement computer the software says I have used up my installations and did not deactivate. What do I do. In order to keep on going with my photo stuff I have reverted to my old Elements 1.0.1. Please help!!!! My phone is 678-817-9504 and my NEW email address is [email protected] Thank you, James

You need activation support:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
There's usually a place in that window where you can start a chat session and get it straightened out right away.

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