My computer is not recognizing my ipod shuffle.  The computer says to use the ipod reset utility.  When I tried doing this it told me that it was for a 32 bit version which I obviously do not have.  My computer is only a few months old.  What do I do now?

My computer is not recognizing my ipod shuffle.  The computer says to use the ipod reset utility.  When I did that it came up with another message that it was only good for a 32 bit version.  I guess I do not have a 32 bit version.  I just purchased my computer a few months ago and it uses the windows 7 operating system.  What do I do now?

Not sure if this helps:-
The music files, were they bought from your iTunes account or did someone gift them to you after buying from the iTunes account? If they are yours you can download them again if you clear or de-authorise the ipod, it has to be done by whoever gave you the ipod to do this (the registered  owner). If they were bought for you on another itunes account I don't think Apple let you use them as they are copyrighted and they don't belong to you, they belong to the person who bought them. If the music files where ripped from music cd's then click and drag them to a new folder on your desktop and have the person who gave you the ipod to de-authorise and unregister it. Then you re register it and put your files back from your desktop folder in your iTunes folder and synch. Hopefully that would work.  Any files which you did not buy, I would not know how get around this, best bet is to take it to you nearest Apple  Store and explain that they were gifted to you and ask how you can use them.  The best way to gift music files is to buy the gift tokens and give these. Hope above helps.

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