My computer no longer lets me update certain apps, such as pages or iPhoto.

My computer no longer lets me update certain apps, such as pages or iPhoto. It says "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled." Which is not true.  Please HELP!

Office 2004 Applications Won't Work in Lion
You must have Office 2004 which is a PPC-only suite and will not work in Lion. You need to upgrade to Office 2011 - Mactopia - or you can try the freeware suite, Libre Office, that is functionally similar to Office 2007 for Windows except it works on Lion.
You may want to consider as well:
These two suites are similar to Libre Office but not as current or as well-supported:
NeoOffice
Open Office
And, then there is Apple's iWork suite:
Pages - word processing and layout
Keynote - presentation
Numbers - spreadsheet
Each can open and save Office compatible files. They may be purchased separately via the Mac App Store for $19.99 each.
(Access to the Mac App Store requires Snow Leopard 10.6.6 or higher and an Apple ID.)

Similar Messages

  • My iPhone 5 won't let me download certain apps. They show up on itunes but not on my phone, if I download the app from my computer it loads on my phone then immediately disappears. The 'FREE' button is white in the app store for certain apps. PLEASE HELP!

    I'm so frustrated and in desperate need of help, I don't know what else to do! Certain apps such as Tumblr (I've previously had the Tumblr app on my phone) and Vine will NOT dowload on my phone. I've tried deleting all apps from both my iPhone and iTunes, I've tried restoring my phone then backing it up, I've tried downloading the app from iTunes while my phone is plugged into my computer, etc. When I search the apps in the app store they show up but the 'FREE' button is white and unclickable, it's very frustrating. When I download it from iTunes while my phone is plugged in I can watch it download, but when it's done it immediately dissapears from the screen and from my phone. When I plug my phone into iTunes it say I have the Tumblr and Vine apps, but I assure you, I do not. I have deleted and tried to add them so many times but it never works. SOMEONE PLEASE HELP!!!

    Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
    First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
    Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
    When I went back to my phone and tried installing them again (still on my computer), it worked!
    I hope this helps, because it was incredibly frustrating. Good luck!

  • I no longer have a credit card and it wont let me update my apps how do i erase credit info from iphone

    i no longer have a credit card and it wont let me update my apps how do i erase credit info from iphone

    Hello there, NayNay32.
    The following Knowledge Base article offers up some great infomation in regards to changing your payment information in iTunes:
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/ht1918
    There is also a link to see what to do if you do not have the None option or cant select it:
    Why can’t I select None when I edit my payment information?
    http://support.apple.com/kb/TS5366
    If your issue still persists, then:
    Get help
    If you need help changing your payment information, contact iTunes Store support.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Why doesn't my macbook pro let me update certain applications? It says "You have updates available for other accountsTo update this application, sign in to the account you used to purchase it.

    Why doesn't my macbook pro let me update certain applications? It says "You have updates available for other accountsTo update this application, sign in to the account you used to purchase it.

    it's also likely that you used two different apple IDs to purchase apps. if that's the case then you simply have to log out of your app store, and log into the other account to update the apps.
    from experience it's not possible to syncronise purchased content from two different accounts. but you can always give Apple a call.

  • Why wont my creative cloud let me update my apps

    My creative cloud wont let me update my apps please help.

    Please read, and reply back here with information https://forums.adobe.com/thread/1499014
    -and try some steps such as changing browsers and turning off your firewall for downloads
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Will not let me download certain apps.

    When I try do update certain apps I already have like Angry Birds or Rocket Bunnies it downlads then it says installing and then it says installation unsuccessful. The same also happens when I try to download certain apps like Angry Birds Seasons and Glow Hockey.
    PLEASE HELP!!!!!!

    jasnmar wrote:
    I would love to see Anne as a continuing contributor to the verizon forums
    Fortunately we are all on Android, where even if a particular carrier requests that things be removed there is generally a good developer around to help out.
    JasonYeah, it's called Android Central's Sideloading Wonder Machine and requires a computer.  The only other way to get the function natively back on those phones is to "break" the phone and void its warranty.

  • My iphone 5 wont let me download certain apps?

    Why wont my iphone 5 let me download certain apps?

    Morning Bones420666,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at this article:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/ht1933
    Best of luck,
    Mario

  • Ok so I updated to iOS 7 on my iPod (5th) it let me update my apps but I cannot download new apps thanks to the terms and conditions. Also my iTunes won't start it just blank, I tried everything I need help

    Ok so I updated to iOS 7 on my iPod (5th) it let me update my apps but I cannot download new apps thanks to the terms and conditions. Also my iTunes won't start it just blank, I tried everything I need help

       Did you download the new iTunes update that was also released this afternoon? That might be the problem. The new iTunes update came out today as well as the new iOS 7 update and if you haven't downloaded the new iTunes update it may be a compatibility problem so if you didn't, first update to the new iTunes and try again.

  • I just recently purchased 3 songs from itunes not knowing that I had no money on my debit card (visa) left. My iphone wont let me update my apps and says that there was a billing problem with my last purchase. I dont know what I am supposed to do!

    I just recently purchased 3 songs from itunes not knowing that I had no money on my debit card (visa) left. My iphone wont let me update my apps and says that there was a billing problem with my last purchase. I dont know what I am supposed to do! I dont understand why it worked in the first place when it wasn't supposed to!

    There seems to be a billing problem with the iTS.  I've been trying to make purchases today (Dec 9th) too and it reports either the iTS can not process payments or it says my card was declined. I even changed the payment method to Paypal (which is never declined) and still no go.
    I don't think it is "you" but a problem at Apple.  Some popular new apps were released recently like Logic Pro and perhaps they're getting bombarded as they did when Lion was released.
    Wait a few hours and then try again.

  • Problem description: (MacBook Pro 15" late 2008, OSX Yosemite 10.10.2 installed, no pending updates) computer is running very slow - takes 2-3 minutes to open apps such as Pages, even when no other apps are open.  Randomly freezes and becomes unrespo

    Problem description:
    (MacBook Pro 15” late 2008, OSX Yosemite 10.10.2 installed, no pending updates) computer is running very slow - takes 2-3 minutes to open apps such as Pages, even when no other apps are open.  Randomly freezes and becomes unresponsive, requiring forced power down.  Randomly logs off.  Removed Kodak AIO software via Clean My Mac2, but BonjourAgent still there and requesting access.  Cleaned weekly with Clean My Mac2 and running Sophos AntiVirus. 2GB memory installed.  Currently 169.99 GB available of 249.2 GB capacity.
    Help?
    EtreCheck version: 2.1.8 (121)
    Report generated March 21, 2015 at 11:35:35 AM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Late 2008) (Technical Specifications)
        MacBook Pro - model: MacBookPro5,1
        1 2.4 GHz Intel Core 2 Duo CPU: 2-core
        2 GB RAM Upgradeable
            BANK 0/DIMM0
                1 GB DDR3 1067 MHz ok
            BANK 0/DIMM1
                1 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 59
    Video Information: ℹ️
        NVIDIA GeForce 9400M - VRAM: 256 MB
            Color LCD 1440 x 900
        NVIDIA GeForce 9600M GT - VRAM: 256 MB
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 0:13:37
    Disk Information: ℹ️
        Hitachi HTS543225L9SA02 disk0 : (250.06 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 249.20 GB (168.91 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS21N 
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple, Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [not loaded]    com.leapfrog.driver.LfConnectDriver (1.11.1 - SDK 10.10) [Click for support]
        [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
        [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.leapfrog.codeless.kext (2) [Click for support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [running]    com.kodak.BonjourAgent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.sophos.uiserver.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.leapfrog.connect.authdaemon.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.sophos.common.servicemanager.plist [Click for support]
    User Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
    User Login Items: ℹ️
        Dropbox    Application  (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
        AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
        AmazonMP3DownloaderPlugin1017265: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
        AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.94 [Click for support]
        Google Earth Web Plug-in: Version: 6.0 [Click for support]
    Safari Extensions: ℹ️
        AdBlock
        Disconnect
        Add To Amazon Wish List
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
        Tuxera NTFS  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 249.20 GB Disk used: 80.29 GB
        Destinations:
            Backup [Local]
            Total size: 63.67 GB
            Total number of backups: 1
            Oldest backup: 2015-02-23 16:16:08 +0000
            Last backup: 2015-02-23 16:16:08 +0000
            Size of backup disk: Too small
                Backup size 63.67 GB < (Disk used 80.29 GB X 3)
    Top Processes by CPU: ℹ️
             5%    WindowServer
             1%    loginwindow
             0%    AppleSpell
             0%    SophosUIServer
             0%    SophosAntiVirus
    Top Processes by Memory: ℹ️
        118 MB    InterCheck
        101 MB    SophosScanD
        60 MB    Dropbox
        54 MB    mds_stores
        41 MB    SophosAntiVirus
    Virtual Memory Information: ℹ️
        49 MB    Free RAM
        682 MB    Active RAM
        652 MB    Inactive RAM
        315 MB    Wired RAM
        1.49 GB    Page-ins
        2 MB    Page-outs
    Diagnostics Information: ℹ️
        Mar 21, 2015, 11:18:52 AM    Self test - passed
        Mar 21, 2015, 10:53:03 AM    /Library/Logs/DiagnosticReports/SophosUIServer_2015-03-21-105303_[redacted].cra sh
        Mar 19, 2015, 07:59:03 PM    /Library/Logs/DiagnosticReports/CalNCService_2015-03-19-195903_[redacted].crash

    Linc Davis wrote:
    Slow performance after installing Yosemite on an older Mac is often caused by inadequate memory. Although you can install the upgrade on a Mac with 2 GB of memory, experience has shown that at least 4 GB is needed for full performance.
    Select About This Mac from the Apple menu. If you have less than 4 GB of memory, and your model has upgradable memory, install as much as it can take, or at least that much. Any reputable RAM vendor will have a web form in which you can select the Mac model and be directed to compatible parts.
    Memory in the MacBook Air is not upgradable. If that's what you have, you should restore the previous system from a backup, or replace the machine. Ask if you need guidance.
    The Etrecheck report clearly shows that SylvieRose has a Macbook Pro, not a Macbook Air and that there are only 2 GB  RAM installed.  The Etrecheck report can be very informative if one takes the time to examine it. 
    Ciao.

  • Why when I try to update certain app it require an old email address and password I have not used for years and I do I get to update them on my new details

    Why when I try to update certain app it require an old email address and password I have not used for years and I do I get to update them on my new details

    Apps are tied to the Apple ID that was used to purchase them and you will always need to use that ID and password in order to update them.
    Saying that you do get to update them on your new details makes no sense at all.

  • My iphone4/ ipad 1 will not let me update my apps after i changed my account to @me, My iphone4/ ipad 1 will not let me update my apps after i changed my account to @me

    I have an iphone 4 that I upgraded to ios5 and switched my user name to an @me.com user name. Now my phone doesn't let me update my apps, it says that my pass is incorrect, I've tried to reset my password and it's not going to my email, and the security question says that is incorrect! plz help

    Stop trying to put the same password in as the mobile me account and go into the Apps section of your library in itunes and right click an application, select get info and see what the email address is where it says account.
    Your apple id for the itunes store is likely a different address like a gmail or a hotmail.
    Look up the apple id by going to the find out link that is  on this webpage: http://appleid.apple.com

  • It won't let me update my apps..

    It won't let me update my apps and I've already paid for something I bought through the app center an I type in my username and password an the billing stuff comes up I've done that twice I look at the record for my credit and and it's cheating me for it both times and won't let me update. I've waited a few days an its the same

    Try this.
    Settings>iTunes and App Stores>Apple ID
    Tap your ID
    Tap View Apple ID
    Enter your password
    Go to country/region in the popup window to change the store

  • I can't update certain apps they say they are open when I made sure they are closed

    I can't update certain apps on my iPad and also iPhone, they say they are open but I made sure they are closed. I still get updates which I can download , but these certain apps seem to just say open. So when you touch open it goes right to the app, so I close it and try again and it still says open, I even tried holding down the power button and rebooting with no success.

    On iOS 7 apps that you've updated remain in the Updates tab in the App Store app for a couple of weeks before they disappear off it - if they show 'Open' against them (which will take you into the app) then that indicates that you've already updated them (they should have a grey bar above them with 'Updated 8 November 2013' or similar), if there is an available update for them then they will show 'Update' against them instead e.g.

  • My ipod touch 5 won't let me update my apps when i click on update it just opens the app. also the update all words are not highlighted so I can't click on that

    my ipod touch 5 won't let me update my apps, when I click on update it just opens the app. also the update all at the top isn't  highlighted so I can't click on that.

    Try turning it off for 20 seconds and then on

Maybe you are looking for

  • ICal Calendar sync with iCloud Calendar

    I am moving from Google calendar to iCal and need some help. I have imported my Google calendar into iCal, but now that I created new calendars (to make different events different colors) events are disappearing. For example - my Google calendar came

  • How to see actual fonts while composing mail?

    This is driving me crazy. I often copy and paste different bits of text from other sources into email messages I compose in Mail. When I paste in the text, it always appears to be in the same font and size as the existing text. Once I send the email,

  • Not enough memory to download from itunes store

    hi all, i did find a lot of threads about this. all of them said basically the same thing...its a bug. but they were years and years old. I am getting "We could not complete your itunes store request. There is not enough memory available. There was a

  • How do I preserve a website's fonts when I copy and paste from Firefox into Word?

    I often paste copy from websites when I am researching. In Safari, the fonts and font sizes of the copy are preserved, but when I do it in Firefox, they are changed to the same size of Verdana. I prefer the fonts to be retained from the websites, but

  • Distribution Routes in CHaRM

    Hi CHaRM Gurus, I was comparing SolMan 3.2 and Solman 7.0 and wondering what's the equal transaction code or screen was in /tmwflow/cmsconf "Distribution Routes" & Data Collector in "General Settings" in Solution Manager 3.2 to Solution Manager 7.0.