My computer shuts down when I download itunes new version, my computer shuts down when I download itunes new version
I have windows 7 and my computer keeps shutting down when downloading iTunes 10.5 version.
I have windows 7 and my computer keeps shutting down when downloading iTunes 10.5 version.
Similar Messages
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When I start iTunes on my home computer (Not a MAC), it automatically shuts down, and gives me the message that the Data Execution Prevention security feature has shut it down...what to do?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I could previously open my itunes program on my computer and sync with ipad, ipod and iphone but no longer. When I select itunes a dialogue box opens with question - "Do you want to allow this program to make changes to your computer" When I select YES, it just shuts down. I have removed and reinstalled itunes. have checked firewall and spent hours trying to fix. Please help.
A possible cause of this error is that Firefox is set to run as Administrator.
Check that Firefox isn't set to run as Administrator.
Right-click the Firefox desktop shortcut and choose "Properties".
Make sure that all items are deselected in the "Compatibility" tab of the Properties window.
* Privilege Level: "Run this program as Administrator" should not be selected
* "Run this program in compatibility mode for:" should not be selected
Also check the Properties of the firefox.exe program in the Firefox program folder (C:\Program Files\Mozilla Firefox\). -
i downloaded a movie on itunes and turned my computer off and when i turned it back on the movie wasnt there so i went to re download and it says check for available download and it still won't let me down load it. what do i do?
Hi runner_girl7585,
Thanks for using Apple Support Communities. If you weren't ever able to watch your rental movie, you can report this to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari -
hello i have an iphone 4 its stuck in the apple loop. when ever i unplug it from the computer it shuts down and when i plug it in it shows me on itunes its in recovery mood and every time i click restore i get this error the iPhone could not be restored.an unknown error accurred (2001)
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3694#error1 -
i have a macbook pro 15" retina Display with 2.6 ghz and 8gb of ram when i try to download an HD movie from itunes it says my computer doesn't support HD? i went to the support on the apple website and looked at the specs that a computer has to meet in order to play HD movies and mine is well above them. Why can't i play the movies?
That would at least partially explain it.
These MacBook Pros drew more power than the power brick could readily supply, and so would only run at top speed when the power brick was supplemented by the battery.
Though the applicable tech note has been removed, it stated:
"If the battery is removed from a MacBook or MacBook Pro, the computer will automatically reduce the processor speed. This prevents the computer from shutting down if it demands more power than the A/C adapter alone can provide." -
how can i open my iphone because when i try to restore it from my back up all the files it didn't open anymore & always my iphone have a problem that it automatically shut down then the itunes logo appear then i need it to connect to itunes then restore to enable to open it..what should i do?i cannot bring it to the smart center because i lost my receipt..is there any chance to recover it?thank you so much..i already update my operating system to ios 6.1.3 but when i recover my back up the operating system was ios 6.1.2..
Your phone is in recovery mode. Did you plug it to the computer running itunes? What happend?
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A little while ago my old computer that had all my itunes information crashed and I had to get a new computer. I just downloaded itunes to my current computer and I can't figure out how to sync the music from my ipod to my library. When I click sync it only downloads the songs that I bought on itunes and not the ones that were originally from a CD. And when I click "sync music" it pops up a notification that music from my previous library will be removed and my ipod will be synced to my current library with half of my music missing just because I bought them from a CD. So my main question is, how do I get all the songs from my ipod to sync to my computer even though some of it wasn't purchased through itunes?
For music downloaded from iTunes you should be able to copy it over via File > Devices > Transfer Purchases
For music from CDs you will need a third-party program on your computer to copy them off - there are some listed half-way down this page which should be able to copy them back : https://discussions.apple.com/docs/DOC-3991
You may also find this page for syncing to a new computer useful : https://discussions.apple.com/docs/DOC-3141 -
I am suddenly unable to update or download apps on my iphone 3G. It says "the download will be available after you log in to itunes from your computer." I never had to do that before. Even when I do log in from the computer, the download still doesn't work. So what's going on? Why would I need to go the computer to download an app to my phone? That defeats the whole purpose of having the phone, which is to do stuff when you are not at the computer!@!@ Any help greatly appreciated. Thanks.
- Try a reset. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset network settings: Settings>General>Reset>Reset Nework Settings. You will have rejoin networks
- Go to Settings>Store and sign out of account and sign back ino
Do you have a very slow wif connection on the iPod?
Have you tied connecting to another network? -
I tried to update my iPad to iOS7.04, during the process it requires me to connect my iPad to iTunes on my MacBook. Why is this so as I thought the whole update should be done via wifi? When I tried to stop it by force shut down and restart the iPad again, it would still require me to connect to iTunes. It seems that there's no other way to go about it, anyone can advise? Thanks.
Sorry no backup - no pictures.
Yes phone will automatically backup to icloud when on wifi and phone is charge, but your phone storage was full so it stop backing up.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
iCloud: iCloud storage and backup overview
When your phone was connected to your computer, you should've seen an autoplay which would've allowed you to import your pics to your computer as you would a digital camera Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support -
I downloaded the new version of itunes and when i plug my phone into the computer and try and do something in itunes it wont let me because my device is synced to another itunes library. how do i get my old itunes back? or how can i sync my stuff into the new itunes with out deleting anything off my phone? HELP
Copy the iTunes folder from the old computer to your new one.
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I recently got an iphone5. Ever since I have downloaded my iphone pictures to my photo gallery on my PC, my computer crashes when i'm in photo gallery. Any suggestions? I also downloaded itunes as well as icloud when I got my iphone5.
No, your iPhone and your iPad should not appear in the finder.
I'm not sure what you mean about downloading photos with iPhoto being double handling, but you can download direct to a folder with Image Capture. Image Capture can also be used to delete photos from the Camera Roll on the iPhone or iPad (preferrably after they are downloaded).
You can remove the photos you synced from your phone with iTunes by syncing again with an empty folder, That will delete all the photos that were previously synced that way, replacing them with the contents of the empty folder (that is, nothing). This will not effect photos takes with the camera on your iPhone. -
I've rented & downloaded a movie on my computer in itunes, but it does not show up on my Apple TV. Everything else shows up on Apple TV, including my computer's movie library. When I click on the movie in Apple TV it says I've already rented it and asks if I want to rent it again. No, I just want to watch it.
Unfortunately I have to if I download it on my computer. I have rented itunes movies before directly using the Apple TV and it worked just fine and I could stay in the living room. Without clicking that icon on my computer, there was no way to watch it.
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My new update on my ipone 4, will not download music from my Mac computer. It says I must update my itunes, when I try to up date on the Mac, it says it has already downloaded the lastest version. How do I get music on my phone
Check the required specs for the latest version of iTunes and iOS. What kind of Mac computer do you have and what OS does it have on it. Also, what kind of processor do you have, Intel?
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I recently downloaded an album (a gift) from Amazon, one option of which is to download directly to my iTunes library (which is what I did). I also purchased a song from the iTunes store shortly after this. In both cases, the music shows up on my iPod touch in a lighter print than the other music on my iPod. When I select it nothing happens. I only plug into the computer a couple of times a month, but I perform all updates as are indicated and I synch my iPod. Note that when I have iTunes up on my computer, the music WILL play directly from the library, just not on the iPod. Any ideas? Thanks.
Hello zayasva
I would delete the songs and download them again, or plug it into iTunes to resync them back on.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I have downloaded my music off of my phone to my iTunes account on my computer, but when i download music on my laptop it doesn't load to my phone? How do i do it?
Have you selected the music to sync?
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