My computer with Windows 7 says there is no iPod when I run diagnostics on my iTunes, even though my iPod shuffle is in the dock. How can I fix that?
My computer with Windows 7 says there is no iPod when I run Device Sync diagnostic test on my iTunes, even though my iPod shuffle is in the dock. How can I fix that?
Hi there JMW1973,
You may find the troubleshooting steps in the article below helpful.
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
-Griff W.
Similar Messages
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i have had my iPhone 5 for almost a year now and have been suffering from this problem for quiet a while now, when taking pictures with my iPhone 5 the result is a blurred image, i dont know why the focus of the image is so bad !
MAke sure teh problem is not do to camera shake by holding it firmly on a solid surface and taking a picture of something in the 10-20 foot range. If that rules out shake, and the image is blurred, take the iPhone to an Apple store genius bar and have it examined. Backup all of your content in iCloud in case the verdict is a replaement iPhone, they can resore your content from an iCloud backup.
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I have like five GB's of ghost data (data the device claims is not there but it is still taking up space) on my I pad 2 from a failed movie download attempt. How do I fix that with out resting my iPad? I have only 1GB left of storage
The movie had gotten to the point that I could watch it all the way through but it still said processing and got stuck at that point and when I turned off the wifi to try to restart it, it deleted its-self but did not free up any of the storage It was taking up
Restarting my iPad does not help
Some thing similar also happened to my old laptop when trying to download the iOS 5 update to my laptop when it came out. It kept getting disconnected and every time it would try to start over and act like what had already been downloaded was not there though it was still taking up the storage space.
And it continued repeating until it took up all of my storage space. The data file would not show up anywhere so I had to restore my laptop to the factory settings and that worked for awhile but I eventually had to get a new laptop.Did you try to set it up as new device, as explained in this article?
How to erase your iOS device and then set it up as a new device or restore it from backups
If this does not work, use iTunes to set it back to factory settings, which would also install the latest software:
Use iTunes to restore your iOS device to factory settings - Apple Support -
the computer recently ask me for an update for mavericks and after i did the update there a white smug in the middle of the screen. how can i fix this?
smug?
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Only one song won't play after authorizing my computer. I authorized it over and over. I even deauthorized all computers, and still same results. How can I fix this ? I'm using a MacBook Pro with iTunes 11
Hi Deb,
Deauthorizing all is definitely the way to go. You will just need to authorize your computer again after, as well as your husband's.
Here's some additional information on deauthorizing all:
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/ht1420
I hope this helps!
- Ari -
when i click new window it opens to the right of the screen with 1% showing if i click the green button it than opens in the screen how can i fix
It's normal for links to open in the same tab as you browse if you left-click. You can Ctrl+click or middle click to open a link in a new tab. Are either of those broken?
Some sites let you use a regular left click to open a link in a new tab (example: Google search settings), and some add-ons may change link behavior. Can you check whether one of your add-ons has been disabled?
Tools > Add-ons > Extensions
Also, if you use the Ask toolbar, try disabling it and see whether that makes any difference. -
Acrobat X... Used to be able to Certify with Visible signature, and still be able to search all text. Now some areas (text resembling tables) are no longer searchable. How can I fix this?
[discussion moved to Creating, Editing & Exporting PDFs forum]
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I am trying to update my iphone to the latest software version, but am getting a message saying 'make sure your network settings are correction and your connection is active'. i know my connection is active, so how can I fix this problem?
Hi there pamela123456,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
-Griff W. -
when i turn on my computer it stays on the grey screen and then turns off by itself. How can I fix that?
Hi , and a warm welcome to the forums!
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive & clear caches.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
Hold alt or option key at bootup, do asny boot choices show up? -
When im facetiming with someone and im watching a youtube video at the same time, the volume for the youtube video is lowered and the facetime volume stays the same, how can i change that?
Have you ever even used skype on an iphone or ipod? We tried it and there is no way to type to each other while you are video chatting. You can do the typing during the video on a COMPUTER, but not on an iphone or ipod.
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Hello sorry but im having a problem with my apple id it appears that i cant download nothing i dont know why but when im going to download something example facebook it appears de app that is charging and then desapere how can i fix that?
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
-Griff W. -
Which email should I send to for a refund on iCloud storage within 15 day period. Also the iPhone won't back up to iCloud it keeps saying backup failed even when I log out of iCloud and log back in how can I fix that?
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable. -
I have an ipad and when I watch a video the audio does not match up with the video, how can I fix this?
Hello there, graciecloyd.
The following Knowledge Base article offers a few steps to try when an application is not functioning as expected:
iOS: Understanding multitasking
http://support.apple.com/kb/ht4211
If an app doesn't respond to your input, or doesn't perform as expected, do the following, testing after each step:
Check for app updates.
Force the app to close.
Restart your device.
Update your iOS device.
Learn more about troubleshooting apps.
On Step 2, close all applicaitons that are open. On Step 3, if the restart doesn't help resolve the issue, you may also want to try the Reset step in that article as well.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
It seems that there is an inaccuracy in flash games.
it is very difficult to hit the button especially if the button is small.
E.g. in Battle Pirate, it is difficult to switch screenview( zoom out - zoom in )
Seen in many games, so I assume it has something to do with the flash player.
Been looking in settings, but can't find anything concerning mouse settings.
How can I fix that problem ?You will just have to use other apps for Arabic. You can ask Apple to fix this via
http://www.apple.com/feedback/
I think Apple's iBookstore does not yet really support Arabic books. -
I have some albums that only a few tracks are recognized and others are not. The difference in the info is that the pc recognizes the tracks that say aac matched and not the ones that say aac file. how can I fix that. I have tried to creat new file but the message unknown error (-50) pops up. Also these files have played in the past
We usually advice first to Reload web page(s) and bypass the cache in case of such problem and then do a check for extensions to see if any are causing the problem.
* Press and hold Shift and left-click the Reload button.
* Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
* Press "Cmd + Shift + R" (MAC)
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Other possible causes can be zooming a page or having increased the minimum font size.
*http://kb.mozillazine.org/Websites_look_wrong
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