My computer with Windows 7 says there is no iPod when I run diagnostics on my iTunes, even though my iPod shuffle is in the dock. How can I fix that?

My computer with Windows 7 says there is no iPod when I run Device Sync diagnostic test on my iTunes, even though my iPod shuffle is in the dock. How can I fix that?

Hi there JMW1973,
You may find the troubleshooting steps in the article below helpful.
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
-Griff W. 

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