My contacts are not showing up on the PC app or the web interface.  Why isn't this working?

My contacts are not showing up on the PC app or the web interface.  Message+ works fine on my Note 4 though.  My contacts are saved in my Google account.
I've tried several things but message+ acts like there are no contacts in the app yet there are names and pictures in my conversations.  Can anyone help me?

    matthttam,
Let's make sure that we get you up and running with no issues. I want to make sure that we are on the same page. Are your contacts actually listed in the address book on your phone? Are you using Verizon Messages? Or the third party Messages  from the Play Store? Please keep us posted.
KevinR_VZW
Follow us on Twitter @VZWSupport

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