My Creative Cloud icon is grayed out

How do I reactivate? I get a spin-wheel when I hover over it

jsnashville79
We apologize for the inconvenience this may be causing you. We are in the process of moving the Creative Cloud Connection application out of preview and will have the fully integrated version available by June 17th. You can access your files locally on your machine in the Creative Cloud folder or you can continue to manually upload them to our shared file storage at Creative.Adobe.com until the sync becomes available'
Please Check your Private Message InBox!
Cheers!

Similar Messages

I accidentally quit my CC on my Macbook pro and now the cloud icon is grayed out and every time I hover over it with the mouse I get the spinning beach ball of death on the icon. I have no idea how to open it because when I use spotlight search to open it

I accidentally quit my CC on my Macbook pro and now the cloud icon is grayed out and every time I hover over it with the mouse I get the spinning beach ball of death on the icon. I have no idea how to open it because when I use spotlight search to open it it gives me a message saying "Creative Cloud is not open anymore" help!

Since you didn't include any pertinent info such as the Mac model and OS version you are running, here is some general information:
Mac OS X: Gray screen appears during startup
Depending on which OS yours came with originally - and which OS you are now running - you would either need your original install disks - you can call Apple for replacements by giving them your serial number. Or you may be able to reinstall the OS by using recovery (again, depends on which model/which OS).

Creative Cloud icon grayed out in menu bar.

Creative Cloud icon grayed out in menu bar.
Pulldown shows no apps or updates at all.
Have restarted a few times.
I did recently restore my system from a Time Machine backup.
Any help?
Thanks in advance!

Hi Abstract Truth,
I would recommend trying to uninstall and reinstall the Creative Cloud app, I suspect the Time Machine backup may have somehow affected the installation.
Quit the Creative Cloud app, run the uninstaller in the Creative Cloud folder in Applications, and then reinstall it from Download Center at https://creative.adobe.com/products
Hope that helps,
-Dave

I can't click on my Creative cloud icon

I can't click on my Creative cloud icon, my cursor changes to spinning wheel when I hover it.
Tried re installing, now getting an error 600, FRUSTRATING!

Hi Fonandia,
Please try the following links for resolution.
1) https://forums.adobe.com/message/5759490
2) CC-icon greyed out, can't download or update any programs
Cheers,
Kartikay Sharma

My Creative Cloud icon is gone from the menu bar and the CC app will not open.

My Creative Cloud icon is gone from the menu bar and the CC app will not open. I'm on OS 10.10.3. I've tried reinstalling and also various fixes suggested on this forum but to no avail. Incredibly frustrating to be paying monthly for a product that doesn't work.

Click on below link :
OS X Mavericks: Enable and disable the root user
(Applies for Yosemite as well)
How to log in as root
Use these steps in Snow Leopard and later to log in as the root user.
If you are logged in, choose Log Out from the Apple menu.
If you are logging in from a list of usernames with pictures, click Other.
In the Name field, type: root
In the Password field, type the password you defined when setting up the root user account.
Let me know if you face any issue

I have downloaded creative cloud but I do not have the creative cloud icon on my computer?

I have a membership to Adobe and have access to all the CC programs through the Icon "Adobe Application Manager". But I do not have a Creative Cloud icon in my applications? I also cannot sync fonts from Typekit as it says "Desktop font sync is not available on this operating system or device". When I click on the "learn more" it says the program only runs on "OS X 10.7 and higher", even though my computer is up to date. I can access all my creative cloud programs, Photoshop / Illustrator / Indesign etc... Which confuses me as to why it is saying I cannot sync fonts as Typekit/Creative Cloud will not operate on any systerm lower then OS X 10.7..
Ahg, confused. Help!

Mac Spinning Wheel https://forums.adobe.com/message/5470608
-Similar in Windows https://forums.adobe.com/message/5853430

The dropdown menu from the Creative Cloud icon on the menu bar keeps giving me the following message: "Download Error" I quit and restarted the creative cloud app to no avail. Running Mavericks on a mid 2011 iMac.

The dropdown menu from the Creative Cloud icon on the menu bar keeps giving me the following message: "Download Error" I quit and restarted the creative cloud app to no avail. Running Mavericks on a mid 2011 iMac.

Try below steps once
click Gear icon on the top Right corner and Quit Creative Cloud App
Click on Finder and then hold Command + Shift + G keys on your keypad
It will open Go to folder window, type exactly ~/Library and click on Go
Make sure to open ~/Library not /Library ( there will be two Library folders )
Then open Application Support > Adobe folders
Trash AAMUpdater and OOBE folders.
Then launch Creative Could and check.

"Export audio of selected range markers to separate files" icon is grayed out in Markers window. Tracks show start times but no end times, yet duration is calculated.

I have one big wav file of segued tracks as a mixdown and inserted CD markers where I want marked tracks. "Export audio of selected range markers to separate files" icon is grayed out in Markers window. Tracks show start times but no end times, yet duration is calculated. Why can't I export these marked portions as separate files?

the markers durations need to be configured, there is an easy way to do this using your existing markers. click the start time of marker 2, this should change to edit mode to type in a new number, just copy the numbers cmd/ctrl+c. then click the end time of marker 1 and paste, cmd/ctrl+v. now repeat for the rest of the markers, and on the last one enter a value for the end time or click and drag on the duration to manually extend it. once all the markers have a duration, the button should be active to export.

My creative cloud icon no longer works..it does nothing?

my creative cloud icon no longer works. An update to bridge froze at 74 %.
I still have a functioning bridge icon at the base of my laptop and also a functioning Photoshop icon..its been a long struggle today! but my little creative cloud icon at the top dissapeared..so I tried finder and applications and moved the creative cloud icon onto my desk top and it is not functioning..hoow can I fix this problem? Is it a problem? should I uninstall creative cloud? Will that mean I must uninstall anything else..begin again??

I just experienced the same issue whilst trying to update Flash and resorted to restarting PC which seemed to fix it

Why does Creative cloud keeps signing me out?

On my desktop Windows 8 Creative cloud keeps singing me out every time I log in, but I have no problem on my laptop Windows 8. What is up with that? I have red some other forums some other solutions ... well I have no OOBE folder to delete opm.db and yes all hidden files are viable and searchable. This was fine a week ago, I uninstalled and re-installed creative cloud that did not work. My yearly subscription has just renewed maybe that has something to do with it? The programs see to be working fine. I can live without Creative cloud update manually but I would like to you it.

Did you try the instructions at these two links?
Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

Hello my creative cloud icon shows a red download error tag that states to contact customer support. Please advise

My creative cloud icon shows a red download error tag that states to contact customer support. Every app appears to be updated
Is this a bug. Should I be concerned?

NObody can tell you anything without exact system information and other technical details.
Mylenium

My Creative Cloud icon is suddenly turned grey and I can not open it, what shall I do?

My Creative Cloud icon is suddenly turned grey and I can not open it, what shall I do? Shall I uninstall and reinstall Creative Cloud?
I have a stationary Mac (a bit old).
Thank you in advance.

Hello, it is a stationary Mac OS X, version 10.7.5
Adelheid
Fra: Jeff A Wright <[email protected]<mailto:[email protected]>>
Svar til: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>>
Dato: Monday, February 2, 2015 8:08 PM
Til: Adelheid Ottesen <[email protected]<mailto:[email protected]>>
Emne: My Creative Cloud icon is suddenly turned grey and I can not open it, what shall I do?
My Creative Cloud icon is suddenly turned grey and I can not open it, what shall I do?
created by Jeff A Wright<https://forums.adobe.com/people/JeffAWright> in Creative Cloud Download & Install - View the full discussion<https://forums.adobe.com/message/7154587#7154587>

My creative cloud icon has disappeared from my task bar so i cant view my products and update them, please help

my creative cloud icon has disappeared from my task bar so i cant view my products and update them, please help

Hi Simon,
You can also launch Creative Cloud Desktop App from following location.
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe
Regards,
Sumit Singh

Duplicate Creative Cloud icons in Mac OS X toolbar, how to remove?

Does anyone know how to remove the old Creative Cloud icon from the Mac menubar? Both are there for some reason. The one on the left is a previous design version but if you click update goes to the latest one which is on the right. Couldn't find any solution from Google or searching here.

Follow the instructions below to remove.
I launched Photoshop and chose Help>Updates. This launched the AAM application. Then I clicked Preferences and turned off the option to display updates in the menu bar.
Old updater shows one update, Creative Cloud none

Duplicate Creative Cloud icons in Mac OS X menu bar

I have two different Creative Cloud icons showing in the Mac OS X menu bar:
The one on the left shows this:
The one on the right shows this:
I'm assuming the one on the left is more recent. How do I get rid of the one on the left?

I followed that file path, and the "Creative Cloud Connection Uninstaller" is there. However, when I click on it, it says "The original item can't be found" (apparently that is just an alias).
I then downloaded the cleaner tool and opened it up. It gave me these options for what to clean/remove:
I don't know what to choose; I don't want to remove the current version of Creative Cloud; I just want to remove the "Creative Cloud Connection". How do I do that?

My Creative Cloud icon is grayed out

Similar Messages

Maybe you are looking for