My Creative Zen wont download on Windows Vis

I have recently purchased a toshiba notebook laptop. I have a Creative Zen but I cant download the software onto Windows Vista I have a disk it loads up the creative logo then nothing else and when I put the mp3 player into usb port it tries to download the sofware but asks me to put the disk in but obviously nothing what do i do?

Come on guys. Can anyone pls shed some light on this matter?

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