My credit card was stolen,since i cancelled the card and waiting for a new one i cant update any of my apps because of the billing info is incorrect,how can i update without my new card?
my credit card was stolen,since i cncelled and waiting for a replacement i cant update any apps or dl any apps because the billing info says its incorrect now,how can i update and dl while waiting for my new card?
It would be best for you to open iTunes, sign in and view your account. If all the purchases were paid already instead of entering your new card information, it will give you an option for "NONE" as a payment method. Again this is not applicable of you have a pending charges with iTUnes
Similar Messages
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I recently got my moms friends old iphone5 that he had for like a month. Everything is fine with it but it wont let me update any of my apps because it asks for his apple ID password. Is there anything i can do to change/fix that?
sabrinabriii wrote:
I recently got my moms friends old iphone5 that he had for like a month. Everything is fine with it but it wont let me update any of my apps because it asks for his apple ID password. Is there anything i can do to change/fix that?
You should remove his AppleID and restore it as new. -
hd show i have downloaded them in the past and they work fine but now i cant buy any new ones it grayed out and wont let me click on them
If you Go to the app store on your phone, then go to updates you should have a purchased icon at the top.
Click on that and it will show the apps you have downloaded before as they are stored on the icloud.
Then you should be able to click on the app and redownload it, not sure if it will charge but its worth a try. -
I can't update anything because I don't have a card number I took my card off because you guys took money out of my account and now it's pending something won't tell me what it is but I would like to know what's going on and why money is being taken out of my account when I haven't bought anything in a month ..
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
Have you checked the purchase history on your account ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
You can check if you have any auto-renewing subscriptions (and stop them if you do) by following the instructions on this page : http://support.apple.com/kb/HT4098 -
IOS7 update failure w/ error "Not Connected to Wireless", but I am connected- How can I update?
My iPad has the defective "gotofailure" bug in iOS7, but there is only 1 pending update which describes a completely unrelated issue. I am connected to my Wireless LAN, and that connection works fine. But, when I try to download and install the pending update (Which may or may not have the major security hole fixed), the update fails with the error message "not connected to wireless". How can I get someone at Apple support to tell me how to get around this problem?
What am I supposed to do when the fix for a major bug is blocked by another (apparently minor) update?
(note: I am over the 30 day warranty, but within the 1 year warranty. However, Apple support wants me to pay $20 to have them tell me how to fix their defective software...
I expect that the 1 year warranty should apply to defective software, especially this major security bug!
This bug completely compromises browser and internet security... it is a HUGE deal!
see: http://www.wired.com/threatlevel/2014/02/gotofail/ ).
This is my first Apple product since the Apple 2E. If this is the level of customer support and warranty for defects, hardware or software, that Apple provides, it may well be my last apple product.
I have worked in customer support at another major computer company, and this type of policy is the surest way to send customers to your competitors that I know of. Tim Cook, are you listening?
(P.S. Don't bother trying to get the attention of any Apple Executive - they don't want to hear from customers to provide feedback on their products or policies - not by phone nor by email.)
Any workarounds for the problem or a way to update the iOS7 to fix the security hole will be greatly appreciated.Hi...
I think here the issue may be that the utility and the internet connection are not getting synchronised. The operating system on your computer is it win XP? If it is win xp, u can use the windows wireless software to manage to your wireless network. In order to use the windows wireless zero configuration, right click on the linksys icon at the bottom right hand corner of the task bar, select the option that says "use windows wireless ....".
The linksys icon will be grayed and windows will be managing the wireless network. Connect to your wireless network and you should be able to go online. -
iTunes automatically download an updated version of an app which I do not want to. Please advise if there is way to restore the previous version of that app, without losing the data in that app.
ThanksMove the old file from the trash to /Music/iTunes/iTunes media/Mobile Applications/ folder.
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The HD was recently changed on my MacBook Pro and I lost my iTunes library (Time Capsule died also!) but all my songs are still on my iPhone4. How can I copy them back to my laptop? Tks
Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991 -
We got a new computer and have logged in to Itunes, but where did my music go? How can we find it?
They will not magically appear on another computer.
Your music will only be where you put it.
Copy it from the old computer or your backup copy of the old computer.
You buy one and only one download. It is your responsibility to move/copy/backup your music.
Hope all goes well. -
I have 2 apple ID's on my IPAD. One is no longer in use. I tried to remove the one email address and it is still shows up for example when I want to purchase a book in Ibooks it is showing the old apple ID and I do not have the password. How can I eliminate the old Apple ID?
Please advise.
Thank youTo change the Apple ID for purchasing, go to Settings>iTunes & App Stores, tap the ID, sign out, then sign back in with the ID you want to use. (You will still be prompted for the password for the old ID when updating any apps purchased with the ID.)
To change the ID for FaceTime, do the same thing in Settings>FaceTime. For iMessage, do the same thing in Settings>Messages>Send & Receive. -
HT4623 my ipad can't be updated because unknown error (-23) appear in status how can i updated it
my ipad cant be updated because unknown error appear in status of my ipad software unknown error (-23)
I don't see -23 on this support site, but this is what it says about error code 23. It can't hurt to try these suggestions.
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart. -
How can I syn my ipod to the new PC. Using my existing account?
You can authorize and deauthorize according to these instructions.
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Someone please help me I got my IPad off of craigslist but brand new in the box.
Once you purchase or download an app it will always be associated with the Apple ID used to download it. When that app requires and update you must use the Apple ID and password used to download it in the first place. The only way around this is to delete the apps the require the old Apple ID and download or purchase them again with the new Apple ID.
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my friend give me his apple id that i use to download apps and then i change its email add name and address.. now i update my iphone ios then now its asking for i cloud id and password but when i open the email add for that account its been dissabled because its been long time not used... what can i do to activate my iphone???
Please only post one time per issue. Answered in your other post.
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Ipad disabled. How can I unlock without restoring on Itunes? Need the photos
My daughter disabled my Ipad. Now it says to connect to Itunes and does not even allow me to put in a code. I have many photos and videos saved on my Ipad I wish not to erase. Any way to unlock the ipad without having to restore it through itunes? Or some how pull photos and videos prior to restoring? Any help please. Thank you. CHRIS
When you have important videos/photos on your iPad, you should backup frequently.
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
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‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
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Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I bought an iphone4 from a friend and he was using it on orange i have put my o2 sim in the phone and it is saying restricted network with no service any ideas thanks
That is because the phone is locked to the Orange network and an o2 sim card is not going to work with a phone that is locked to Orange.
You either need to purchase an Orange sim card and use that in the phone, or you need to get your friend to contract Orange and get the phone unlocked so that you can use an 02 sim card.
At the moment you will never be able to use the 02 sim card if the phone is locked to Orange. Either use Orange or get the phone unlocked. It is as simple as that.
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