My custom ringtones keep disappearing

I have set custom ringtones (for certain contacts) in my iPhone 6+. All the ringtones were downloaded from iTunes. I set a custom ringtone on the phone, but later the ringtone changes to the "opening" tone in place of all my custom tones. It only does this for custom tones, not those set to the phone's default ring.
I've noticed that it happens after I access a contact on my iMac. If I use only the iPhone to to view contact information, the custom tone stays there. But if I access a contact on the iMac, then go back to the iPhone, once again the ringtone is the one called "Opening."
I have synced the phone with iTunes on the computer, and the ringtones are in my iTunes library.
On a related note, the Contacts app on my iMac will not allow me to set ringtones for a contact. Again, the ringtones are there in iTunes, I just cannot use them.
Any suggestions?

The exact same thing happens to me. Twice I downloaded a minions ringtone and text tone, and twice it vanished.... I am not wasting any more money to feed these people, as they dont seem to care that they are taking your money each time. WHAT THE **** IS HAPPENING APPLE? WHY ARE OUR TONES DISAPPEARING? PLEASE ANSWER.....
I have had to resort back to the old car claxon horn .... (yawn)

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Any idea someone?

That happened to me, too. I just deleted all the custom ringtones and then sent them back over to the iPhone by syncing with my computer's iTunes.

Custom ringtones keep replacing each other

Here's my problem. I have 16 custom ringtones on my iPhone. When I recently created a new one, it duplicated itself over the last ringtone i synced. In the iTunes library everything looks fine but on the phone the latest tone duped over the previous. Make sense? I'm wondering if any one els has had this issue. I'm using the 1.1.3 firmware
Message was edited by: Treck

Yes, others have experienced this and turning off "Manually manage music and videos" then syncing corrected the issue.
You may turn manual back on after you sync.
A restore is not the final solution for everyone.
Be sure to report the bug to Apple on the iPhone feedback page.

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https://discussions.apple.com/message/23369629#23369629

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My wife LOVES custom ringtones and she uses them on her iPhone. however, every @$#@ing time she connects it to her Mac, the custom ringtones are replaced by the default ringtone. Why? How is this fixed?

First, watch your language on your question.
Second, there are quite a few possibilities on why this is occuring. One of the listings may be the problem, while sometimes, it may not:
1. Are you connecting your iPhone to 2 different computers with iTunes? If so, iTunes can only sync 1 iPhone at a time. That means if computer 1 syncs iPhone 1, your wife's Mac will erase iPhone 1 with permission.
2. Hacked/Jailbroken iPhone? Apple does NOT support hacking/jailbreaking of iPhones.
3. Your storage capacity is being reached. Delete some music, movies, or TV shows (Most common)
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5. Your iPhone Ringtones Dynamic Library may be damaged. Restore your iPhone first*, then reload everything, including ringtones. Test it once more; if this repetitively occurs and you've had enough of this,
6. Please address this to your local Apple Store. Locate one at http://www.apple.com/retail/

I've spent an hour plus googling this and none of the 'fixes' works. My custom ringtones show up fine in itunes but are grayed out in iphone when I try to sync. This just happened when I synced my phone: previously worked fine.

I've spent an hour on this: massively frustrating. My custom ringtones disappeared from iphone when I just sync'd and now show up in itunes/iphone interface (on the mac) grayed out: won't sync to phone. I know the audio files work because they were fine two hours ago! (iphone 5 running 8.1.3)

I had this problem too after i upgdatd to OS X Mavericks... only the songs on my iphone 5s that i purchased from itunes would play.
i read something about it being a syncing issue. when you plug your phone into your computer with the usb cable, the person said to switch from automatic syncing of itunes to the "manual" option. mine was already set to manual so i wasn't sure anything would work. BUT, when i plugged my phone into my computer, it started to sync all of my music on my phone again (top of itunes bar where song playing/time is listed said "now syncing 123/534 songs to x's iphone"). once that was completed, i checked the music app on my iphone and everything was back to normal!
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Hi wjason777,
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My custom ringtones keep disappearing

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