My daughter and I use the same Itunes libbrary...all of her content is on my phone even though in the library is in not synced. How can I get her data off my phone?

None of her movies or tv shows are selected but they are on my phone. Also all of my phone content is on her phone....how can we get rid of this?

yes...the shared content just happened in the last couple months...any thoughts???

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I used my appleid on my husband's phone. Our contacts merged and our phones both ring and he sees my texts. I deleted his contacts from my phone and they deleted from his phone also. How can I get my appleid off his phone and restore his contacts?

I used my appleid on my husband's phone. Our contacts merged, both phones ring and he sees my texts. I deleted his contacts from my phone and they deleted from his phone also. How can I get my appleid off his phone and retrieve his contacts?

Teacher48 wrote:
I used my appleid on my husband's phone. Our contacts merged, both phones ring and he sees my texts. I deleted his contacts from my phone and they deleted from his phone also. How can I get my appleid off his phone and retrieve his contacts?
Bad mistake. You shouldn't have used your Apple ID on his phone. And you made it worse because now the contacts are gone, as you deleted them from your phone, they got deleted on iCloud. Your husband should have his Apple ID.
There is really no way of recovering the deleted contacts unless you backed up using iTunes and even then you will only be able to recover those contacts that were on a call list. Read here:
iTunes: About iOS backups

My iPhone 4 has a cracked screen that I cannot see anything on it. I want to clear my pictures off of it before I sell it. I plugged it into my Surface RT, but I cannot download iTunes and I cannot unlock my phone. How can I get my pictures off my phone?

I have a cracked iPhone 4. It still works, but the body is cracked and I cannot see the screen. I want to get my pictures off before I sell it. I have a Microsoft Surface RT and cannot download iTunes, and I cannot unlock my phone because I cannot see the screen. Any suggestions?

The solution would have been to back up your photos to your computer before the screen broke.
It's too late now. But you'll know for next time.

My iphone 4s is unresponsive but still rings and vibrates how can i get my data off it?

I dropped my iphone and the screen went blank, i need to get all of my information off it to be able to send it off for repair, but i cannot find out how to do it without unlocking the screen, which i cant do because the screen is blank and the touch is not responding. however the volume still works eg. it rings and alarms go off but can not for the life of me get the pictures off help please!

Hi If you get a new iphone use the same Apple ID & password then you will get all your Data back iPhone 4s is an old iPhone now & its, not worth spending a lot of money On it. Cheers Brian

On my mac mini, the old 2.0.0.9 version is the default browser even though I downloaded v.3.16.19. How can I get rid of the old version once and for all?

I would like to eliminate the old version completely, as it comes up automatically and I don't see a way of deleting it from the mac.

I think the problem lays with Last.fm. I had the same exact problem as you. In your processes screen, end the task "lastfmhelper.exe" Last.fm still scrobbles. The tracks don't skip, although I notice there is still a bit of a lag in the first part of the song - but if you can deal with that, no skipping. I think you will have to end that task everytime you boot up your computer, or uninstall last.fm completely until they fix it; it is a bug in their software, as opposed to iTunes.

How can I get my data off my MacBook Pro hard drive?

So initially, water was spilled on my MacBook Pro keyboard. I promptly shut it down, turned it upside down, mopped up the water and let it dry out for a day near a heater. The next day it worked fine and continued to do so for about 2 more days until it decided it would no longer start up. Right now it can't make it to the login screen at start up, it just shuts down, the same thing happens in safe mode as well. So, since I haven't backed up my data recently, I was wondering if there was a way I could rescue my data from the hard drive. I did take it in to the Genius Bar, but they couldn't help me since it wouldn't start up in safe mode. Is there a way around this like hooking up an alternate monitor or am I just screwed?

Here is a Video to remove drive:
http://www.youtube.com/watch?v=-HS6ELFwD3A
Here is a video to install drive you took out to a new enclosure - to make your files accesible to other Macs.
http://www.youtube.com/watch?v=QLNv8RMzfjo
Once you do look for home folder and copy everything to the other mac or another external drive.

I downloaded a .zip file. It ate up my space and i cant find the file. How do i get this file off my phone?

I downloaded a .zip file. It ate up my space and i cant find the file. How can i get this file off my phone?

Not possible. Safari won't download and save a Zip file. You either had to use a 3rd party app, or as wjosten suggests, your phone is jailbroken. If the former, you'll need to use that app to find it. If the latter, you'll have to look elsewhere for assistance.

I recently turned off iCloud photo sharing and lost all the photos off my iPhone 4S. How can I get them back onto my phone?

I recently turned off iCloud photo sharing and lost all the photos off my iPhone 4S. How can I get them back onto my phone?

IF you have successfully imported your pictures to your Mac http://support.apple.com/kb/HT4083 then it's safe to delete it from your phone.
If you want the pics back on your phone, just sync them back using itunes http://support.apple.com/kb/HT4236

My wife and I each have an iPhone and an iPad Mini. We have separate iTunes accounts. She just finished reading a book on her iPad Mini. Now I want to read it on my iPad Mini. How can I get the book on my iPad Mini?

My wife and I each have an iPhone 4s and an iPad Mini. We have separate iTunes accounts. She just finished reading a book on her iPad Mini. Now I want to read it on my iPad Mini. How can I get the book on my iPad Mini?

Thank you for your reply Domingo. Your suggestion worked as far as sending me a link to buy the book at iTunes. But it did not allow me to download the book from my wife's account. I did finally get an answer from Apple. It took an entire day of emailing back and forth and the final answer was relatively easy once Apple finally decided to give up the solution. Basically, you have to open ibooks and sign out. Then you have to sign into ibooks using the book purchaser's Apple ID and password. Then you can download the book onto your device. Not too bad, huh? It only took a whole day of Apple people sending me wrong instructions before they figured it out. Geez. What a disappointing experience.

The message icon is not showing in the drop screen of my photos it used to show before and now it's not there how can I get it back?

The message icon is not showing in the drop screen of my photos where it says do you want to email, message, assign, use as waller paper etc. it used to show before and now it's not there how can I get it back?

Did this back along to mine. Plug it into itunes on your pc (or Mac) and click on the ipod icon on the left hand side. When the device options come up on the main screen, click on restore. Follow the steps and it should restore to factory settings. If you had icloud activated on the ipod all previous purchases should be in the cloud and ready to download onto the ipod afte rit has been restored to factory settings, otherwise you'll have to download them all again. Hope it helped.

HT4847 My phone was stolen. How can I get my photos off the iCloud with a Snow Leopard operating system?

My phone was stolen. How can I get my photos off the iCloud with Snow Leopard.

Welcome to the Apple Community
You can't, if the photos are in photostream you need a compatible device, if they are in a backup, you can only use the backup to restore to a new device.

HT204266 25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her. I can access the iTunes store for all other options but not to update. How can I get her updated?

25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her. I can access the iTunes store for all other options but not to update. How can I get her updated?

Try quitting the App Store:
Tap the home button to get to the home screen. Then double tap the home button, and hold your finger over the App Store icon. Tap the red when it appears. Tap the home button again to return to the home screen.
Try resetting:
Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost.

My battery died and then when i charged the phone it is asking me to connect to itunes and restore. if i restore how can i get my data back

My iphone battery died and on charging the phone it asked me to connect to itunes and restore the phone.
If i restore the phone how can i get my data back and how can i check when i last backed up my phone

If you have been syncing regularly as the iphone is designed, then you can sync the data back.
Regardless you will have to restore the iphone.

HT201269 when i back up my iphone 5 so that i have all the info from my 4s on it, it wont put my music on it or let me do anything with it. how can i get my itunes to recognize that it is my new iphone and let me put stuff on it with out completely resett

when i back up my iphone 5 so that i have all the info from my 4s on it, it wont put my music on it or let me do anything with it. how can i get my itunes to recognize that it is my new iphone and let me put stuff on it with out completely resetting it?

What version of iTunes are you running on your computer? You need to update to the current version.

How can I get my data from a old iPad to a new iPad using iCloud and not iTunes

How can I get my data from a old iPad to a new iPad using iCloud and not iTunes

Restore from the iCloud backup - assuming that you were backing up to iCloud in the first place. If you weren't using iCloud for backup - then you are out of luck.
If you were backing up to iCloud - you have to erase all contents on the iPad in Settings>General>Reset>Erase all content and settings - before you can restore from the iCloud backup.
Read this article before you do anything else
http://gigaom.com/apple/ios-101-set-up-and-restore-from-icloud-backup/

HT201407 I bought my iphone 4 in the UK and I am trying to use a sim in the UAE and it doesn't work. It says that the sim is not valid, how can I get this unlocked?

I bought my iphone 4 in the UK and I am trying to use a sim in the UAE and it doesn't work. It says that the sim is not valid, how can I get this unlocked?

You are saying the phone is locked, but then you are saying there is no provider. The two situations cannot peacefully coexist. Contact Apple and they can tell you if the phone is locked and if locked to which provider the phone is locked. People on this board are not Apple employees and cannot get you that information.

My daughter and I use the same Itunes libbrary...all of her content is on my phone even though in the library is in not synced. How can I get her data off my phone?

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