My daughter cannot get into her IPOD with the current password. She changed her password but it has locked her out and won't let her in. It says it is disabled and to try again later. Can her password be sent to her email address? What can we do?
My daughter changed her password but it has locked her out. It says it is disabled and to try again later. Can her password be sent to her email address? What can we do to get into her IPOD?
http://support.apple.com/kb/HT1212
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i have a new email so have a new apple ID now and am trying to change it in icloud. but it has locked me out and won't send my email a reset password link for some reason. even though it says its sent, it doesnt come to the email address. help!
Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
You will need to show patience with the procedure and be prepared to demonstrate without question that the account belongs to you. Don’t expect access to be restored immediately and if you aren’t the owner of the Apple ID registered to the device the account won’t be reset.
This is answer is provided from my own database of boilerplate responses and the content was last reviewed and/or tested on: 2014/12/18 -
I have a new MacBook Pro 15" Retina with OSX Mountain Lion 10.8.3 (just did the combo update)
iPhoto 11 (9.4.3) is installed and freshly updated.
I used to share photos from iPhoto directly from my previous computer (a 2009 MacBook Pro running OSX Leopard).
It doesn't seem to work anymore on my new computer. When I try to connect to facebook, I keep having the same message :"An unknown error occurred, please try again later".
I am in China, where Facebook is blocked, but I have a VPN on (Astrill), simulating a connection from LA. I have no problem at all to access Facebook from Chrome, Safari and Skype.
I am sure that I am typing the right username and password.
I made sure iPhoto wasn't blocked in my facebook app settings.
I tried to delete the account, closing iPhoto and relaunching. It still does not work.
I tried to delete the com.apple.iphoto.plist from Library/Preferences (as suggested on another thread in this forum). It didn't do anything.
It is getting very frustrating and I really don't want to throw my new computer through the room. Anyone managed to solve this issue ?
Thanks.It is peculiar, that Chrome, Safari, and Skype can access FB, but not the iPhoto uploader.
Do you see any error messages/ diagnostics in the Console Window, when you try to connect to Facebook?
Launch a Console window from Applications > Utilities and clear the Console Window. Then try to upload. Are there any new messages?
And also launch a Terminal and have a look, if "facebook.com" is properly resolved:
Type
ping facebook.com
into the window. Do you see any transmissions? What is the IP address used?
I see:
PING facebook.com (173.252.110.27): 56 data bytes
64 bytes from 173.252.110.27: icmp_seq=0 ttl=243 time=110.486 ms
64 bytes from 173.252.110.27: icmp_seq=1 ttl=243 time=109.365 ms
64 bytes from 173.252.110.27: icmp_seq=2 ttl=243 time=110.101 ms
64 bytes from 173.252.110.27: icmp_seq=3 ttl=242 time=109.829 ms
64 bytes from 173.252.110.27: icmp_seq=4 ttl=242 time=111.323 ms
64 bytes from 173.252.110.27: icmp_seq=5 ttl=242 time=110.346 ms
64 bytes from 173.252.110.27: icmp_seq=6 ttl=242 time=110.708 ms
64 bytes from 173.252.110.27: icmp_seq=7 ttl=242 time=112.685 ms
64 bytes from 173.252.110.27: icmp_seq=8 ttl=243 time=124.256 ms
64 bytes from 173.252.110.27: icmp_seq=9 ttl=243 time=112.106 ms
^C
--- facebook.com ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 109.365/112.120/124.256/4.159 ms
Try the same with "dig":
dig facebook.com
; <<>> DiG 9.8.3-P1 <<>> facebook.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 25051
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0
;; QUESTION SECTION:
;facebook.com. IN A
;; ANSWER SECTION:
facebook.com. 775 IN A 173.252.110.27
;; Query time: 11 msec
can you "ping" facebook?
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