My daughter changed the password on her ipod touch and it will not allow her to put letters in so therefore she is locked out! how can we fix this

My daughter has changed her ipod touch password and it will not allow her to put in letters so therefore she is locked out! How can she fix this?

Connect the iPod to its syncing computer and restore via iTunes.  If iTunes asks for the passcode and you can't enter the passcode or yu do not have the syncing computer, place the iPod in recovery mode and then restore. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

Similar Messages

  • My daughter changed the password to our ipod touch and cannot remember it. What do I do to reset it?

    My daughter changed the password to our ipod touch and cannot remember it. What do I do to reset it?

    If you cannot remember the passcode, you will need to Restore your device...
    Connect to iTunes on the computer you usually Sync with and Restore...
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808

  • I forgot my password and now i'm locked out. how can i fix this problem?

    i forgot my password and now im locked out. how can i fix this problem?

    Here is what you can do straight from Apple
    http://support.apple.com/en-us/ht1212

  • Someone changed the password to my ipod touch and does not remember what she changed it to. I have been doing reseach on restoring but it says that restoring will delete all data. I don't have any of my photos and songs backed up. What should i do?

    So i don't know the password to my ipod and it's disbled. i also don't have a computer. What should i do? Is there a possible way i could unlock my ipod without losig=ng anything?

    You maybe able to get the photos off the iPod by:
    iOS: Importing personal photos and videos from iOS devices to your computer
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    You will have to then restoe the iPod via iTunes. It may be necessary to place the iPod in Recovery mode to allow the restore.

  • My daughter is currently using my Apple ID with her ipod touch.  I will be upgrading her to an iPhone 4S and would like to use a differnt Apple ID and a new computer and still keep all the current music and apps that she has now.  How do I do this?

    My daughter is currently using my Apple ID with her ipod touch.  I will be upgrading her to an iPhone 4S and would like to use a different Apple ID and a new computer and still keep all the current music and Apps that she has now.  How do I do this?

    Make a new Apple ID for her.
    Use it on her iPhone 4S for iCloud, iMessage and FaceTime.
    Use your ID on her iPhone 4S for iTunes and App Stores.
    Sign in with your Apple ID on iTunes Store (on iTunes app of her new computer)
    Authorize her new computer with your Apple ID in iTunes (iTunes menu>Store>Authorize this Computer)
    Check "Share my Library on my Local Network" in iTunes Preferences in your and her computer
    Sign in Home Sharing of her iTunes with your Apple ID.
    Copy all the Music she wants from the old computer to the new one. (Must be on the same network)
    Copy all the apps she wants from the old computer to the new one. (Must be on the same network)
    Export all playlist as xml files from the old computer to the new one.(right click on the playlist to export and "File>Library>Import Playlist to Import)
    Sync her iPhone 4S with all content she wants from her new computer (all data from the old computer will be deleted)
    Are you sharing Contacts or other data from iCloud?
    Be careful or ask for help about moving from iCloud account to another one.

  • My friend changed the password on my ipod touch lock, aI have tried multiple times to input the correct password. But I attempted too many times and I was locked out. The screen is red and says "connect to itunes'. But I cant connect to itunes.

    My friend changed the password on my ipod touch. And now I am locked out because I tried too many times. I can no longer put in a password, and I can't connect to itunes because it says "must input passcode first before connecting", even though the ipod says to connect to itunes

    Place the iPod into recovery mode in order to restore the iPod with iTunes.
    http://support.apple.com/kb/ht1808

  • How do I change the password on my ipod touch 4th generation

    How do I change the password on my ipod touch 4th generation?

    U can change it from setting - general..if you forgot ur passcode then you need to connect ur ipod into itunes n put into recovery mode...by pressing home butoon + power button for 10sec then it will goes to recovery mode..it will erase ur all data (beware)..
    !!!Tnx!!!

  • How i can back up my i phone ore restore back up if it keeps to say password is wrong. i tried every possible psw ds does not work. now i want to change the password it wants old pswd and i do not know it. what can i do?

    how i can back up my i phone ore restore back up if it keeps to say password is wrong. i tried every possible psw ds does not work. now i want to change the password it wants old pswd and i do not know it. what can i do?

    Sorry, but if you have forgotten the password for your encrypted backup, you'll have to start all over again:
    Make sure that the password you use is one that you'll remember. If you encrypt an iPhone backup in iTunes and forget your password, you won't be able to restore from backup, and your data will be unrecoverable.
    If you can't remember the password and want to start again, you must perform a full software restore and choose set up as a new device when iTunes prompts you to select the backup from which to restore.
    copied from Create and delete iPhone, iPad, and iPod touch backups in iTunes

  • I have an Ipod touch and when I connect it to my computer using a usb cord it isn't recognized, how can i get the songs that I purchased off of this iPod without syncing?

    I have an Ipod touch and when I connect it to my computer using a usb cord it isn't recognized, how can i get the songs that I purchased off of this iPod without syncing?

    For Windows see http://support.apple.com/kb/TS1538
    For Mac OS X see http://support.apple.com/kb/TS1591

  • The backlight on my ipod touch 3rd generation will not come on, but everything works perfectly. I even used the advice given on the tech support page, and it still will not come on. HELP ME PLEASE.

    The backlight on my ipod touch 3rd generation will not come on, but everything else is working fine I even took the tech support advice by plugging it in and resetting it, but that didn't fix the issue either. I need help.

    If not this:
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    One user reported that placing the iPod in the freezer fixed the problem.
    Also heating sometimes works. See:
    Why can't I select my wifi settings?
    A trick that works frequently with iPhones:
    Settings > AirPlane Mode ON, Do Not Disturb ON
    Power down and wait 5-10 minutes
    Power up
    Settings > AirPlane Mode OFF, Do Not Disturb OFF
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar
    Then:
    Does the iOS device connect to other networks? See other networks? If yes that tends to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • I am trying to change the color of a background layer and it will not accept the color I want

    I am trying to change the color of a background layer and it will not accept the color I want

    If you want to get help you may have to provide a lot more details about what you are doing (which tools or commands do you use, what exactly happens when it fails, …)?

  • I have an ipod touch and it will not connect to my wifi.  It has in the past but now it won't even let me get to the point where I put in my wifi info

    I have an ipod touch and it will not connect to my wifi.  It has in the past but now it will not even give me the option to connect?

    Did you just update to BUGGY OS 4.x???
    All the updates starting with OS 4.x have completely screwed up most iPod Touch', especially older models like Gen 2 and 3.
    Inability to connect to any WiFi.
    Fluctuating WiFi signal no matter how close you are to the AP.
    Drastically shortened battery life, even when in sleep mode.
    And Apple hasn't done a **** thing since irritated owners have complained about it since the middle of 2011!!
    (I am one of many thousands affected!) Look at older threads by searches of "Fluctuating WiFi", Terrible Battery Life, for the Touch and iPhone.
    This is why I bought an Android tablet instead of an iFad this Xmas. Non-existant Apple support!
    iPod Touch Gen 2.
    MSi Core2Duo 16" Notebook
    HP 15.4" i7 Media Center Notebook
    ASUS 10.1" Transformer Android Tablet.

  • My ipod touch 4th gen. will not allow me to adjust volume with my speaker, but will with headphones. How do i fix this?

    My ipod touch 4th gen. will not allow me to adjust volume with my speaker, but will with headphones. How do i fix this?

    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
    Try the following to rule out a software problem
    - Reset the iOS device. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack or other hardware problem
    Apple Retail Store - Genius Bar

  • I updated my iPod touch 3G to iOS 5.1.1 and the wifi option has greyed out. how can i fix this problem quickly ?

    i updated my ipod touch 3g to ios version 5.1.1 and the WiFi option has greyed out
    how do i fix it ??

    See:
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar

  • My iPod Touch and iPad will not sync with iTunes, Windows crashes

    I have done the latest upgrade on software for itunes, upgraded the software on both my ipod touch and ipad and now itunes will not sync.  As soon as it starts the syncing process I get a pop up window (I'm on Windows XP) that says that there's an error and itunes has to shut down.  I ran the diagnostics test and it says there's no error.  Not sure what to do now.

    Try here:
    iPhone, iPad, or iPod touch: Windows displays a blue screen message or restarts when connecting your device

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