My daughter has been in peru for 5 weeks and has her phone on airplane mode and wi-fi and has successfully texted and facetimed when having wi-fi. Now it is no longer working? Any ideas?

Basic Troubleshooting Steps when all else fails
Quit the App by opening multi-tasking bar, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.
Relaunch the App and try again.
Restart the device. http://support.apple.com/kb/ht1430
Reset the device. (Same article as above.)
Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem.

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My microphone on the i pad 2 is no longer working any ideas please

My microphone on the i pad 2 no longer works , any ideas ? Please . Thankyou

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

One website has been suddenly slow for weeks?

One website has been very slow for me for about 2-3 weeks now. Sometimes it'd not load the page for a minute or two while other times it would load halfway and I'd have to either wait or refresh. No one else on this site is having problems and every other site is fine for me.
Does anyone know what gives? I have FiOS.

Ah thank you! Sorry, not too good at this haha. I did a traceroute and it came up with this:
1 wireless_broadband_router (192.168.1.1) 0.684 ms 0.494 ms 0.438 ms
2 l100.nycmny-vfttp-114.verizon-gni.net (98.113.34.1) 7.660 ms 7.112 ms 7.489 ms
3 g0-10-3-2.nycmny-lcr-21.verizon-gni.net (130.81.105.234) 10.588 ms 8.919 ms 10.449 ms
4 * * *
5 * * *
6 204.255.168.114 (204.255.168.114) 9.493 ms 12.163 ms 10.378 ms
7 be2061.ccr22.jfk02.atlas.cogentco.com (154.54.3.69) 9.603 ms 11.981 ms 13.084 ms
8 be2115.ccr42.ord01.atlas.cogentco.com (154.54.6.190) 29.485 ms 29.917 ms 29.770 ms
9 be2157.ccr22.mci01.atlas.cogentco.com (154.54.6.117) 50.294 ms 49.676 ms 50.210 ms
10 be2130.ccr22.den01.atlas.cogentco.com (154.54.26.121) 62.034 ms 62.423 ms 61.920 ms
11 be2127.ccr21.slc01.atlas.cogentco.com (154.54.25.70) 75.236 ms 74.899 ms 74.992 ms
12 38.104.174.198 (38.104.174.198) 82.071 ms 77.359 ms 77.341 ms
13 rtr-a.unifiedlayer.com (199.58.199.114) 79.599 ms 77.364 ms 89.873 ms
14 just21.justhost.com (173.254.28.21) 77.930 ms 76.652 ms 77.828 ms
The three asterisks for lines 4 and 5 worry me. Is there anything that can be done here?

Every time iTunes comes up in my MAC it quits and says "iTunes quit unexpectedly. The problem has been reported to apple.". ???? This has been going on for weeks. Apple customer service sent me here...

Every time iTunes comes up on my computer it quits within a few seconds and the message reads," iTunes quit unexpectedly. They problem has been reported to apple. But it's been like this for weeks.

Is this AppleCare you are calling? If it is, you need to call back. They are there to help you with technical issues, specifically ones with your computer. Or, are you emailing iTunes customer service?

Why can't I delete items from my iPod (and not from my library)- I tried creating a playlist as manual suggested but this no longer works, any ideas?

Previous to latest changes in iTunes I have been able to delete items on my iPod by simply clicking on and deleting when prompted for action by right click. This has become impossible and even the instructions to creat a playlist by clicking on "add to" no longer work. I seem to be unable to delete anything unless I delete it from my iTunes library. Anyone out there know the solution or working on the problem? Seems to me that if the product wasn't broke Apple should not fix it.....they should stop tinkering with it, please.

You've posted to the iTunes Match forum, which your question isn't related to. You will have better luck posting to the iPod Nano forum: https://discussions.apple.com/community/ipod/ipod_nano

HOW can I FIX Mavericks and Safari 7.0 to allow Gmail to work? Gmail has been FUBAR'd since downloading Mavericks today. Finally found the brute-force logout site to just getr logged out; can't keep doing that. Other features no longer work, either.

Made big mistake of downloading Mavericks today.
Been struggling with all the FUBARd messes it caused, ALL DAY.
Google basic buttons don't work--can't log out or other basic functions.
Website use is impaired.
It took almost 3 hours to do a basic online order on one of them--at this rate, I'll be out of business soon, and it's seriously impairing Christmas preparations!
Google Voice/Video are screwed up, had to RE-download their voice/video plugin all over again--again.
Voice/video quality is REALLY poor.
Lag times in so many things are bad.
Thought this would download WITH the better writing/bookkeeping programs--NOT!
Mac Maps is piddle compaired with GoogleMaps.
The Email program on the desktop is REALLY hard to use, has few useful functions. It's MAYbe good if one only has ONE email; using it with severeal various email accounts is a serious liability in many ways--like filing, sorting, marking, etc.; no clear way to move email files to an external drive to save, to unload the HD.
HOW can Safari and Mavericks be fixed?
IF not, HOW can I REMOVE Mavericks and get back to Mountain Lion--which was not too great, but certainly more functional than Mavericks!
I NEED my web-based emails to work--NOW...NOT when Mac finally gets around to fixing things sometime later.
I NEED online ordering to work--NOW--not later when Mac finally gets around to fixing things.
PLEASE someone--any help out there? I couldn't even find but a rare hint that Safari 7.0 even exists--much less that anyone admits it's got problems, nor fixes for it.
What to do? Throw the whole unit out? Wipe and reboot? Dumb it back to OS 10? HOW? WHAT?
[freaking out here...]

Zak Adelman, LexSchellings,
It's a shiney new computer. Came loaded with Mountain Lion.
Too busy learning to use the blessed thing, to download anything....except...
The only pluggin that had to be loaded, was Google Voice-Video pluggin, while Lion was still it's OS. [AND been using the Safari that came already in it.]   Had to do that a couple times--nothing new there--that plug-in had to be re-loaded when using a PC, too--THAT happened even before Google slammed everyone into coerced use of it's Google+.
    [I understood from others, that Firefox won't work in Mac units--or I woulda put that in it to see if that solved anything]
This unit seemed a bit sluggish from the git-go, out-of-the-box.
I figured that was probly the local DSL here---rural DSL is...um...our DSL's not something to brag about, but it's the best we can do...
The difference between speed of loading pages, etc. on the new Mac, was --not-- toooo terribly different--though yes, slower on Mac....and chalked it up to my inexperience with Mac.
Been trying to get things up and running for a bit over a month now.
NOT doing very well at it--just barely getting by; rapidly falling behind what needs done [work].
Google worked just --OK-- when OS was Lion, as did the Google voice/video--slower, and voice-video was kinda scratchy or glitchy, but worked enough to --get by--.
Loading Mavericks, ruined that.
VOIP calls via Google talk have bad echio, static, cut-outs; video calling was pixilated or not working; WAS cued to re-load it's Voice-Video plug-in....which seemed to help a bit, though not very well; it only helped the Voice-Video some, not all--figured that was probably Google issues, less than Mac's, since Google has been increasingly dysfunctional as they have twisted it to be a social media-dominant thing.
[[now seeking an email venue that does what Gmail was good at, including the Voice-video calling, that has no intention of turning itself inside out to be "social"]]
Can't sign out of Gmail or Google+, nor use buttons in upper right corner with the drop-down menu.
NO buttons in upper right corner cluster on Gmail work, except the name+ button to toggle over to Google+---which I don't need! [yeah--THAT's a Google problem!]
Can only switch to HTML version by catching that button as the account signs in--if one fails to be fast enough with their fingers, it goes to Google+; can't get to email unless type in mail.google.com.
Managed to catch that button today, and clicked to use HTML "permanently" until these issues get solved.
ALSO:
Have fairly new [about 1 year?] HP bluetooth printer-scanner.
BUT, after Mavericks loaded: it HAS the unit listed, HAS drivers for it, HP unit IS listed as default printer, everything --seems-- "go",
.....except Mac keeps posting it's out of ink, and/or, not hooked up, and/or not turned on--even when it is on.
It's SUPPOSED to be blue-toothing that printer/scanner.
It did it for Lion, before loading Mavericks, even though it was troublesome to get it to work, it at least HAD printed one document when Lion was the OS.
Thank you...Downloaded EtreCheck:
BTW: Trying to copy/paste data from that check list, to this post, was achaic:
had to use Edit, select all, then use edit again to get it pasted--the mouse buttons weren't allowed to copy-paste using right-click functions [is this a relic limited-function "thing" with Mac?, or is it because I wanted to keep using this new wirless, non-Mac mouse?].
Advice?
See below...
Hardware Information:          Mac mini (Late 2012)           Mac mini - model: Macmini6,1
              1 2.5 GHz Intel Core i5 CPU: 2 cores;           8 GB RAM
Additional:
   Monitor used = Visio flat screen. [not Mac]
   Keyboard = Logitech solar wireless [not Mac]
   Mouse = Logitech wireless
Video Information:           Intel HD Graphics 4000 - VRAM: 1024 MB
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 1.9 - SDK 10.9
          AppleAVBAudio: Version: 2.0.0 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
          OS X 10.9 (13A603) - Uptime: 2 days 19:33:25
Disk Information:
          APPLE HDD ST500LM012 disk0 : (500.11 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) /: 499.25 GB (456.94 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
          MediaTek Inc MT1806
          Logitech Logitech USB Headset
          Logitech USB Receiver
          Apple Inc. BRCM20702 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist
          [loaded] com.google.keystone.daemon.plist
Launch Agents:
          [loaded] com.google.keystone.agent.plist
          [loaded] com.hp.devicemonitor.plist
          [loaded] com.hp.messagecenter.launcher.plist
User Launch Agents:
User Login Items:
          iTunesHelper
          SpeechSynthesisServer
3rd Party Preference Panes:
          Flash Player
Internet Plug-ins::
          FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
          QuickTime Plugin: Version: 7.7.3
          Flash Player: Version: 11.9.900.170 - SDK 10.6
          Default Browser: Version: 537 - SDK 10.9
          o1dbrowserplugin: Version: 4.9.1.16010
      ====== npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 ===[this was in red]=====
          googletalkbrowserplugin: Version: 4.9.1.16010
Bad Fonts:
          None
Old applications:
          HP Device Monitor:          Version: 2.7.0 - SDK 10.5
                    /Library/Printers/hp/hpio/HP Device Monitor.app
Time Machine:
===      Time Machine not configured! ===[this was in red]===
Top Processes by CPU:
               6%          WindowServer
               4%          Safari
               4%          SafariDAVClient
               2%          EtreCheck
               0%          com.apple.iCloudHelper
Top Processes by Memory:
          303 MB          Mail
          270 MB          Safari    ======[this is version 7.0 ]======
          262 MB          mds_stores
          147 MB          softwareupdated
          147 MB          com.apple.IconServicesAgent
Virtual Memory Statistics:
          1.77 GB          Free RAM
          2.85 GB          Active RAM
          2.36 GB          Inactive RAM
          1017 MB          Wired RAM
          4.64 GB          Page-ins
          111 MB          Page-outs

Since upgrading iphone to ios5 the kodak pic flip app no longer works any ideas

since i installed ios5 on to my iphone 4 the kodak pic flip app no longer works when i send to printer readout on printer screen says receiving then says
cancelling then ejects a blank sheet of paper .
`The app worked fine before upgrading the iphone ....help

About what?
Apple can do nothing about a 3rd party app not functioning properly. Testing and any required updates for an app is the app developer's responsibility.

ITunes App Store won't let me buy anything. Keeps saying the credit card info is wrong. BUT IT'S NOT. This has been going on for weeks, I can't even find the effing button to contact Apple. Jesus Christ.

I can't buy or download anything. It keeps whining that the data is wrong, both on iPhone and iPad. It's the right info but it keeps whining about "payment method declined" or something? I dunno, some say it fixes itself after a few days. But it's been like this for a few weeks now. :/
I can't even find the f**king button to contact Apple. What the ****. :/

apple should really make that clear, thats the reason i bought the points for in the first place, to get apps and the update. man this *****, ok so pretty much if i don't have a credit card then im screwed right? i can't get the update or get apps unless they are free? are there app cards or something i can buy in order to buy them? kuz i can't get a credit card and i want to get this stuff, and if im not mistaken isn't this bad? its stopping ppl from spending money on this stuff, its cutting profit, if you could use it for all of it then im sure ppl would buy them alot more, kuz its "re-donk-u-less" that they don't have an easier way to get the stuff like apps and upgrades unless you hav a credit card. idk man, is apple going to change that anytimes soon?

Add Hyperlink no longer works - any ideas?

Using Mail 2.1. Until recently, I could always select the text of an email I am composing, then hit Edit, Add Hyperlink and link it to a website. Now the Add Hyperlink opion is greyed out in the Edit menu. I've used it dozens of times before. I'm not sure why it is greyed out now. Any ideas?

Have you tried restarting your router?
AC

My backspace and delete button no longer work any ideas??

I have installed all new updates and of course my extended warrenty is done any one have this issue and see I just went to back space cause I did not care for the wat way the sentence was going but NOOOOOOooo backspace

You can restore it, however you would have to perform a complete erase and install of the HD. I would first try resetting your SMC http://support.apple.com/kb/HT3964 as well as resetting your PRAM http://support.apple.com/kb/HT1379

Since the latest Mac OS update - my internal speaker controls no longer work - any ideas why?

Hi the output controls are now greyed out
Any s

Re-installing Pages through Appstore has fixed the problem.
Thank you

Dropped my phone in water and now the camera doesn't work, any ideas why its' the only thing not working

I somehow knocked my iphone 4s in the sink of water and everything seems to work except the camera. Is there a way to reinstall the software or does anyone know what I can do other than using phone protection insurance? All my pictures are there and they upload and share but just can't get the camera to take pictures.

The device is damage, it was dropped in water. You are lucky that the device works at all.

After updating to mavericks on my MacBook, the screen keeps saying "setting up your mac." It has been like this for hours! How can I make it go faster?

After updating to mavericks on my MacBook, the screen keeps saying "setting up your mac." It has been like this for hours! How can I make it go faster? It's has been like this for 4 hrs.

I don't think your mac is setting up. It's stuck.
I would:
hold the power button until it shuts down
unplug all peripherals
do a safe boot (restart and hold down the shift key until you see the apple logo).
If it starts up in a safe boot, then you can try restarting with a normal boot.
If it does not start with a normal boot, then you probably have some incompatible third party software. Likely culprits are:
MacKeeper
CleanMyMac
third-party antivirus software
any other "cleaning" or "optimizing" or similar third party "utilities".
A good place to start would be to uninstall any of those (while in safe mode) and then restart.

HT1338 What's going on with iCloud (MobileMe)? I'm able to sign in here, but I can't access mail on my Macbook Pro, iPhone, or work computer. I always get an authorization error (user-id or passwork wrong). This has been going on for almost a week now.

What's going on with iCloud (MobileMe)? I'm able to sign in here, but I can't access mail on my Macbook Pro, iPhone, or work computer. I always get an authorization error (user-id or passwork wrong). This has been going on for almost a week now.

The single download means that you won't be able to redownload it from the store without paying, either on a computer's iTunes or an iOS device - it doesn't stop you from copying the audiobook to your other computers or syncing it to your iOS devices, you just can't redownload it. (I believe that they are all supplied to Apple by audible.com, so I assume that it's them requiring the one-time download.)
You can download audiobooks on your computer's iTunes and sync them to iOS devices, you do not have to buy them directly on the device (if you do then you can copy them back to your computer's iTunes library by connecting the device and using the File > Devices > Transfer Purchases menu option on your computer's iTunes).
What you are doing to sync them should work i.e.
- connecting the iPad to your Mac
- selecting the iPad on your Mac's iTunes
- selecting its Books tab and selecting the audiobooks that you want to sync to the iPad and syncing/applying that selection.
You should then get an audiobooks option in the Music app on your iPad. If they aren't appearing there then do they show in Settings > General > Usage > Music on the device - if you have audiobooks on the iPad then they should be listed there under an 'audiobooks' heading.
By 'restart the iPad' do you mean a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
You could also try closing its Music app via the iPad's taskbar : Force an app to close in iOS.
And do a soft-reset and retry syncing.
I assume that music and other items sync ok ?

Hi everyone for about 2 weeks now i cant seem to get any search results with the mobile myspace app on ipod touch 4g i have tried clearing cookies and cache ,resetting ipod uninstalling and reinstalling but nothing seems to work any ideas?

hi everyone for about 2 weeks now i cant seem to get any search results with the mobile myspace app on ipod touch 4g i have tried clearing cookies and cache ,resetting ipod uninstalling and reinstalling but nothing seems to work any ideas?

- Have you tried going to the developer's support website/contacting the developer?
- Try a reset. It surs many ills and nothng is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.

My daughter has been in peru for 5 weeks and has her phone on airplane mode and wi-fi and has successfully texted and facetimed when having wi-fi. Now it is no longer working? Any ideas?

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