My daughter has disabled her ipad, i cant find it in any itunes library to back up.  How do I fix it

my daughter has disabled her ipad2.  i cant find it synced with any of our tunes libraries.  She doesn't know if she has backed it up.  How do i fix?

Do you mean she has forgotten her passcode, and entered it incorrectly so many times she is locked out now?
If so, the only way to reset the passcode is to restore the device in iTunes.  If there is no backup already in place, then there is no way to back it up now.  She will loose whatever content is on it when restoring it to override the forgotten passcode.
Her purchased content should be re-downloadable (everything but audiobooks should be, except for those rare things that occasionaly get removed from the store).
Does she have an iCloud account?  If so, she may be backing up to iCloud.  If she is, then once you restore it in iTunes, you can set up her iCloud account again, and try to restore from the backup there.

Similar Messages

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    Place the iPod in recovery mode and then restore the iPod.  For recovery mode see:
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    My daughter has disabled her i phone 4 we have tried everything from trying to back up to i tunes, sync and holding the sleep wake to restart it all this has proved fruitless and her phone has now been disabled 10 hours can anyone help please

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    Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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    Open iTunes on computer, connect iPhone to computer with USB Cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, click Restore button of iTunes.

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    my daughter has disabled her ipod touch can anyone help

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
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    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

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    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
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    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
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  • TS2446 my daughter had disabled her ipad by putting in passcode to many times, says connect to itunes but then it wont work as says passcode needs to be put in

    my daughter had disabled her ipad by putting in passcode to many times, says connect to itunes but then it wont work and says passcode needs to be put in

    Follow the instructions in this article http://support.apple.com/kb/ht1212 and you should be able to fix the ipad but keep in mind there is a it is very likely that you will lose all information on the ipad following the instructions in the article

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    My daughter has forgotten her iPad password, how do i reset it?

    You can't reset a passcode. you have to restore the device and you want to sync to the computer that you always sync with if you want to restore all of the data and setting. If that computer is unavailable - you can use another computer - but you will have to erase the iPad completely and will not be able to recover your data.
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  • HT1212 hi my daughter has disabled her iphone 4 and its never been synced with itunes can anyone help please

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    iOS: Forgotten passcode or device disabled after entering wrong passcode - http://support.apple.com/kb/ht1212 - Learn what to do if you have forgotten or can't remember your passcode, or if your device displays a message saying it is disabled.

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    Try here:
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  • HT4623 my granddaughter has disable her ipad and forgot her pass code had do i get the ipad back to normal and put in  another passscode

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    Force iPad into Recovery Mode. Follow step 1 to 5 very closely.
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  • HT1212 My daughter has disabled her Ipod touch 5th generation, how do you activate?

    How do you reactivate an IPOD touch

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
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  • HT1918 Hi there, My daughter has forgotten her password for her i pad!!! We keep disabling it. How can i go about finding it out?

    My daughter has forgotten her ipad password please help

    Hey MrsPniok777,
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    Connect the device to the computer with which you normally sync and open iTunes.
    Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
    If the device is still disabled, or if iTunes does not automatically sync your device, sync the device with iTunes.
    If you have chosen to encrypt your backup, it will contain the passcode. Disable backup encryption before restoring from backup. Learn more about iOS backups in iTunes.
    When the backup and sync is complete, select Restore from Backup and choose the most recent backup of your device.
    If you have never synced your device with iTunes, or you do not have access to a computer, move on to the section at the bottom of the following article:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/HT1212
    Welcome to Apple Support Communities!
    All the best,
    Delgadoh

  • HT201442 My daughter has managed to disable her ipad mini by entering the wrong pass code several times.  How can I get it working again?

    My daughter has managed to disable her Ipad mini by entering the wrong pass code several times as she couldn't remember what she changed it too.  How can I fix this?

    This article should help.
    http://support.apple.com/kb/ht1212

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