My daughter has downloaded free games from the App Store and I have been charged in excess of £200 and I don't know why has anyone had the same issue and if so how did you get your money back

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
To help avoid future transgressions set the Restrictions for In-App Purchases...
Settings > General > Restrictions
Understanding Restrictions > http://support.apple.com/kb/HT4213

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How do you get your money back from a charge you never even made on the app store?

How do you get your money back from a charge you never even made on the app store?

Contact iTunes.
How to report an issue with Your iTunes Store purchase

HT201359 When you have been charged twice for same item, how do you get your money back?

When you have been charged twice for same item, how do you get your money back?

Morning Domangere,
Thanks for using Apple Support Communities.
Following this article refund will be an option.
For more information on this, take a look at this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best of luck,
Mario

HT2404 how do you get your money back for software that does not perform as advertised?

how do you get your money back for software that does not perform as advertised? I purchased the batch coverter to watch .swf video which it states it supports, but it will not open the files and I want my money back!!!!!

tell Apple. http://www.apple.com/feedback/
iTunes Store Terms and Conditions specifically states: All sales and rentals of products are final.

Downgrade back to the free 5 gigs within the 15 day period of orinal purchase ... how do you get your money back ...

downgrade back to the free 5 gigs within the 15 day period of orinal purchase ... how do you get your money back ...

iCloud- Storage upgrades and downgrades
We can do without the all caps yelling. These are user forums, and you are not speaking to Apple.

How do you get your money back from a purchase you didn't recieve?

I gave my girlfriend an iPhone for christmas last year and told her it was safe to shop on the app store. I have been paying for that mistake ever since.
She quickly got interested in a fremium game called Dragon Vale and bought a huge pile of whatever dragon currency it had. She never recieved it.
I can't find a way to fix it. I tried going the the app store and report a problem on the game itself ... the report a problem on the currency pack ... Then I used the report a problem link provided in the purchase confirmation email.
0 responses at all.
She stopped playing the game compleetely 7 months ago.
Any suggestion on what we can do?

I managed to get this responce:
If you are using an Apple device and have a billing issue:
Unfortunately, we are unable to give refunds directly since billing is all done through Apple. You can request a refund from the following link:
https://expresslane.apple.com/GetproductgroupList.do?PRKEYS=131629&locale=en_US
Got to chat with a nice apple support person and unfortunately the purchase was too old to get refunded.
Good strategy from Backflip Studios to delay answering untill its too late to refund
I hope this might help other people with purchase issues

How do you get your money back if the product/app you bought didn't download?

I tried to buy an iBook yesterday. I had enough money on my card to buy it. When I clicked the buy book tab, it said that my card was declined. So I checked my balance and it took my money but the book isn't there. Either my money needs to be put back on my card or that book needs to appear in iBooks.

Does the book show in the Purchased tab in the ibookstore in the iBooks for downloading, and the amount that's come off your card is the book's price, it's not a temporary store holding charge (which should disappear within a few days or so) ?
If it doesn't show in Purchased then you could check to see if it shows in your Purchaes history so that you can use the 'report a problem' link from it : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If doesn't show there or the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.
For the card being declined, if it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined
If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support as above and see if they know why it's being declined.

How do you get your money back from accidental purchase?

I accidentally bought an album on itunes that i didnt want. Is there a way to get my money back?

Policy is all sales are final.
If you want to try anyway (sometimes they make an exception), use the "Report a Problem" link in your email receipt or contact iTunes Support.
For more info see: Refunds from the App Store or iTunes Store

How do you get your money back from the app store

I bought madden 12 from the app store on my iPad 1 and I pick the teams then it crashes

You don't.
Per terms of the store all sales are final.
What troubleshooting steps have you performed?

How do you get your money back for a ap gift card thats bunk.

I bought an app card as i,m visiting the states for a few months, But my store country is Canada. If I try to change countries Im warned I will loose my magazine descriptions. even if I put in my address while here it says my banking info must be from States, this is totally frustrating that there was no warning on the sales area. 50 bucks is a lot for a pensioner. is there a way to this to get my money back or use the card?

Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html

How do you get your money back from iTunes?

I bought an album off of iTunes yesterday (Jason & deMarco, "Till The End of Time" and it was just beautiful so I went back today to buy an earlier album they offered called "Spirit Pop". EVERY song skips and is marred in some way, halting, as though there is a scratch on the record - but it is digital!!!
I am so angry. I wasn't sure if it was me or the songs so I went back to iTunes and bought a single song from the album and got the same thing!
So how do I complain to iTunes? I want my money back or an album that doesn't skip. When I go to iTunes they have no complaint department or area to write to Apple to ask for help!
I won't buy from iTunes again unless I can get quality recordings.
Lisa

Click here and fill out the form for assistance. You will probably get song credits instead of a refund.
(32104)

HT204053 How do you get your money back from iTunes for games that don't work?

I purchased mahjong plus for $1.99. The game cannot be opened and I cannot find out how to solve the problem and I would like to know how to get a refund.

Click here and fill out the form for assistance. You will probably get song credits instead of a refund.
(32104)

HT4972 after downloading ios5.1.1 how do you get your music back on your ipod?

after downloading ios5.1.1 how do you get your music back on your ipod

Sync it from your iTunes library
Redownload iTunes purchases by
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If it was not in your iTunes library and you updated via iTunes you will have to get the music again sinve synced media like apps and music are not include din the iPod backup that iTunes makes.

Professionals, how did you get your start?

I know there are many people on here who earn a living working as professionals. I was just curious, how did you get your start?
I plan to attend Ohio University this fall to major in video production within the Scripps School of Communication. OU is well known for their school of communication, but obviously just having a good name behind your major doesn't guarantee a job.
What did you do to make yourself more marketable to potential employers? Any other advice that you have to share?
Thanks in advance
D

I started out as an apprentice editor on a feature film. Got the job mainly because I fixed the director's assistant's computer during my interview. Knowing how to use the Avid (thanks to film school) helped too.
I started at the bottom, and worked my way up. Gaining knowledge as I went. Apprentice editor, to tape vault manager, to post coordinator, to assistant editor, to online editor, back to assistant, then to editor. 6 years from the day I started apprenticing until the day I started editing a broadcast show.
>What did you do to make yourself more marketable to potential employers?
Learned the ins and outs of the edit systems. I could troubleshoot them if they were broken, and knew the workflows for multiple shooting formats. Was able to make the decision on edit systems to use and workflows to employ when presented with the shooting format, and delivery specs. I learned all that from on the job training, and trolling the web for resources. And a lot of work on my own.
>Any other advice that you have to share?
Work your @$$ off! If you think the job is below you, and act that way, you won't get hired again. Don't think that you will start off right away as an editor, or DP, or director. Starting out as an assistant is a great way to learn all that you need to learn to perform your job. Because right out of film school, you don't know what you don't know. But work hard, be dependable, and you will get hired again and again.

If you have a download and you delete it do you get your money back?

If you have a download in itunes and you delete it do you get your money back?

No. Deleteing any paid content on the iPad does not get you a refund. The terms of the iTunes Store is that all sales are final and there are no refunds. That doesn't mean that it never happens, but it does not occur when you delete the content. You would have to contact iTunes Store support if you want to try to get a refund.

My daughter has downloaded free games from the App Store and I have been charged in excess of £200 and I don't know why has anyone had the same issue and if so how did you get your money back

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