My daughter just synched her new iphone with her itunes account and it wiped out her contacts and pictures. Is there any way to recover them?

My daughter just synched her new iphone with her itunes account and it wiped out her contacts and pictures. Is there any way to recover them?

Sorry, unless she backup up the new phone before or is using iCloud to save the photos, the photos are gone.

Similar Messages

  • I just purchased a new iMac. My iTunes account is missing a ton of music and I cant figure out how to access it. When I try to load music from my ipod to match my imac it only asks if i'd like to sink my ipod with my account. How do I access my library?

    I just purchased a new iMac. My iTunes account is missing a ton of music and only contains "purchased" music. When I try to load music from my ipod to match my imac it only asks if i'd like to sinc my ipod with my account. How do I access my entire library? Thanks

    Unless you subscribe to Match, you will have to transfer your non-iTunes stuff from your old computer:
    http://support.apple.com/kb/HT4527
    If you want to copy non-iTunes music off of your iPod (eg, if your old computer doesn't exist), you'll need to use a third party program.  I don't know of any free ones anymore, but if you google, you can find several in the $19 range.

  • While trying to sync my calendar to my new mac, I lost all my calendsr events on my iPhone. Best guess is I calends't set up icloud on my phone first and my computer delted them. Is there any way to recover them from iCloud?

    While trying to sync my calendar to my new mac, I lost all my calendar events on my iPhone. Best guess is I didn't set up icloud on my phone first and my computer deleted them. Is there any way to recover my calendar from iCloud?

    Your music will only be where you put it.
    Did you copy all of your music from your backup copy of your old computer to your new one?

  • My daughter deleted her movies that we had purchased from her iPad2. Is there any way to recover them??

    We had purchased movies on iTunes and she came up to me asking where they went.. After a while she finally confessed that she had pressed the "x" on the top corner of the movie not know what it would do. Is there any way to get them back without having to pay for them again??

    Was the iPad synched to a computer since those movies were purchased? If so, the movies should be in iTunes on the computer and can just be synched back.
    If the iPad hasn't been synched, then sorry but you'll probably need to purchase the movies again since the movie studios have not allowed Apple to provide free redownloading. You can contact the iTunes Store and plead for an exception:
    http://www.apple.com/support/itunes/contact/
    but there are no guarantees.
    Regards.

  • HT1414 I updated the version on my Iphone and didn't sync before and lost all my photos, apps, contacts before.  Is there any way to recover the deleted photos deleted ?

    I updated the version on my Iphone and didn't sync before ans as a result I lost all my photos, apps, and contacts.  I will like to recover the deleted photos as they are very important to me,  it's there a way to recover them?

    did you ever do a backup.  cause if you did say like a year ago.  it should still be there and you could at least get the info back until that date.

  • Can you have 2 iphones on 1 itunes account?without having to share contacts and apps?

    I have had an iphone and have a itunes acct but my hubby just got a iphone can we set it up with my tunes acct to share music but not contacts and apps?

    ok so basically when he sets his phone up he will use the same login i use for my apple id but then go to icloud and set up a different @me acct? sorry were to old for all this technical stuff

  • Help!  I just imported my vacation photos and now they are missing in iPhoto! Is there any way to retrieve them?

    I just "successfully imported" over 300 vacation photos.  It asked me if I wanted to delete them from my camera and I said yes.  I've done this hundreds of times over the past several years.  Afterwards, I got sidetracked looking in another photo event and then did something on my phone (unrelated) when I noticed my screen went black.  I figured I needed to charge my laptop, so I got the cord and plugged it in.  After restarting, I went back into iPhoto and under my events there is a thumbnail for each day from vacation, but a generic black and white picture of a palm tree and no pictures in any of the events.  My last import is of the pictures I loaded before this batch.  I've looked everywhere and can't find them!  This has never happened before!  Is there any way to find the photos and restore them to iPhoto?
    Thank you so much if you can help!!!

    a best practice to is to never have any computer program (including iPhoto) delete the photos from the card but to import the photos and keep them and then after at least one successful backup cycle has completed and then reformat the card --  I use three very large (32 GB) cards in rotation so I do not reformat for typically a year or more giving me one more long term backup of my photos
    You Back up your iPhoto library, Depress and hold the option (alt) and command keys and launch iPhoto - from the resulting first aid window repair permissions and if necessary rebuild your database
    LN

  • When I turned off the "contacts" feature in iCloud (on my iPhone 4) I lost all my stored phone numbers.  Is there any way to recover them?  Help!!

    I turned on the "contacts" feature in the iCloud menu in settings on my iPhone4.  I ended up with a lot useless email addresses from my yahoo contact list that was cluttering up my phone contacts (actual phone numbers.)  I thought I could undo this by turning off the contacts feature in iCloud.  Instead, it wiped ALL of my phone number information in contacts, and left me with just the list of my email addresses, which I don't need.  I am desperate to recover all those phone numbers!  Please help. 

    Kilted Tim
    It worked!  Thank you. 
    Now I just need to delete the email address that are cluttering up my phone contact list. 
    Again, thanks.

  • Synching 2 3Gs iPhones to one iTunes account on one computer

    I have a few questions regarding synching two 3Gs iPhones with one iTunes account on one computer.
    I had synched both phones (mine and my wifes) to our desktop computer but saw that apps were being placed on both of our phones and contacts were being added to both and duplicated.
    1. If I try to synch my wifes iPhone to a her laptop with a new itunes account and it asks about erasing the data, will it get rid of the photos and contacts? I have looked this issue up and no one really seems to know.
    2. If I try to synch both iPhones to the desktop with the original itunes how do I avoid the issues of transposing apps, contacts being added to both? Several answers out on the Net say to make two seperate accounts. Does that mean two seperate "iTunes" accounts? Or two seperate profiles on the desktop computer.
    The main reason I need to do this is because my wifes iPhone is about two or three firmware updates behind. I would like to update her firmware and back up all of her apps and contacts. I am backing up her photos to Shutterfly just in case, because if something happened to those I might not be around to see iPhone 5. hahaha j/k
    Any help would be appreciated.

    Welcome to the discussions,
    1. If you manually backup your wife's phone before you sync for the first time to the laptop, you can save all data and settings of the phone and restore from that backup again after the initial sync.
    Here's how to backup manually:
    Set up the same iTunes account on the laptop, disable autosync in iTunes/Settings/Devices.
    Connect the phone, right click on it in the device list and choose "backup" iTunes will backup your phone without syncing.
    Transfer your purchases the same way, to copy apps and purchased media to the new library.
    When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
    Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the phone for the first time.
    About backups and what's saved: http://support.apple.com/kb/HT1766
    How to back up and restore: http://support.apple.com/kb/HT1414
    How to download apps for free again: http://support.apple.com/kb/HT2519
    2. If you're syncing both phones on one computer, either create a second user account on your computer, log in and do the same manual backup process as described above, or, take the time to set up each phone individually, including the settings for calendars and contacts, which apps to sync, etc.
    iTunes will remember the settings for each phone and you'll only have to do this once.
    You can only use apps on different devices if you're using the same account you did at the time you bought them.

  • I did a fresh install on my computer, but when I tried to sync, it put the new bookmarks (standard firefox ones) onto the sync data instead. Is there any way to recover my bookmarks?

    Like the question says, is there any way to recover them?
    I can't pull them off my old install since it was erased.

    Lets hope that you did not really erase your old profile, you would have had to go a little out of your way to do that. I've never used Sync but you have to have something to Sync to.
    Use the following to see if you have more than one profile or your lost bookmarks
    in the bookmarkbackups folder.
    Type about:support into the location bar the click on "Open Containing Folder" that will take you to your current profile. The bookmarkbackups folder has 5 backups (.json files) any of which can be restored with Firefox up through restore bookmarks.
    It doesn't sound like the install pulled in your old bookmarks, so continuing ...
    Sounds like you created a new profile instead of using your existing profile.
    Open your profile folder and go up one level to see if you have multiple
    profiles ...
    HELP (Alt+H) --> Troubleshooting information... --> "Open Containing Folder"
    (or type about:support into the location bar then click on "Open Containing Folder")
    note the filename, then go up one level to see if you have additional profile folders.
    Check the dates of places.sqlite (new in Fx3) for update date just before you went to Fx4.
    Since it is updated each time you close your session that would be a good place to check.
    If you find one then note its filename (the profile name is part of the filename) and
    then start the Firefox Profile Manager and open with that profile.
    To prevent the problem in the future don't let Firefox start up for you after
    downloading and installing a new version. Instead exit the install at that
    last point, and restart Firefox in your normal manner.
    If you really do want to start with a new profile like the one you have, them look in the bookmarkbackups folder of the other profiles and look particularly at the dates and the size of the .json files to find one that you can restore to your current profile -- restoring is complete replacement of what you have for bookmarks.
    Lost bookmarks - MozillaZine Knowledge Base
    http://kb.mozillazine.org/Lost_bookmarks
    Backing up and restoring bookmarks - Firefox - MozillaZine Knowledge Base
    http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox

  • HT1206 Can I sync my wife's new Iphone with "my" Itunes or should I just set up a new Itunes account on her computer???

    I just tried to sync my wife's new Iphone with "my" ITunes.  Bad mistake!!  I guess "my" itunes thought her phone was mine and "somehow" went into "restore" mode and basically turned "her" phone into mine - ie. contacts, photos, etc.
    Can your have two phones one Itunes??  Or should I just open a new Itunes account on her computer and "start" from scratch??  If I do the later, how do I transfer all the music on "my" Itunes to hers???

    You can sync as many iphone/ipads/ipods as you like to one computer/library.

  • I've just synched my new iphone 4s and lost my videos and pictures .. is there any way to restore them?

    I've just synched my new iPhone 4s and lost my videos and photos as I opted not to save them when prompted - is there any way to restore these files?

    No. Not if you didn't have them backed up somewhere.

  • My wife just got a new iPhone 6 and took some photos then I connected it to her computer and restored it to her iPhone 4 settings and lost her new photos. Is there a way to recover them?

    My wife just got a new iPhone 6 and took some great photos then I connected it to her computer and restored it to her iPhone 4 settings and lost her new photos. Is there a way to recover them?

    Sorry, unless she backup up the new phone before or is using iCloud to save the photos, the photos are gone.

  • I have an iphone and my daughter has an ipod.  She has all my contacts showing up on her ipod.  I deleted them and now they are gone from both.  is there any way of retreiving this deleted information.

    I have an iphone and my daughter has an ipod.  She has all my contacts showing up on her ipod.  I deleted them and now they are gone from both.  is there any way of retreiving this deleted information.

    When you share an iCloud account, any data you sync with the account is merged, and any actions you take on one device (such as deleteing contacts) is synced to all other devices sharing the account.  To avoid this, each person's device(s) should have a separate iCloud account with a separate ID.  (You can continue to share your iTunes account; it does not need to have the same ID as the one used for iCloud.)
    To create separate icloud accounts, decide which iPhone will be keeping the current iCloud account.  On the one that will be changing accounts, go to Settings>iCloud, scroll to the bottom and tap Delete Account.  (This will only delete the account from this phone, not from iCloud.  The phone that will be keeping the account will not be effected by this.)  When prompted about what to do with the iCloud data, be sure to select Keep On My iPhone.  Next, set up a new iCloud account using a different Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom).  Then turn iCloud data syncing for contacts, etc. back to On, and when prompted about merging with iCloud, choose Merge.  This will upload the data to the new account.
    Finally, to un-merge the data you will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the data you don't want (such as deleting the other person's contacts from your account, and vice versa).
    As for recovering the deleted contacts, you can try restoring her phone from her most recent backup.  This may recover the contacts, however it often doesn't.  Restoring to an iCloud backup has to be done in the initial setup process.  If she have any data on your phone now that is not in the backup that she wants to save she will need to do that first.  Then go to Settings>General>Reset and tap Erase All Content and Settings.  You will then go through the setup screens as you did when the phone was new. When given the option, choose Restore from iCloud Backup.  Be sure you are connected to wifi and your charger as this will take some time to finish.

  • A very good friend of mine dropped her iphone into water and now it is not working.Her husband recently passed away and text messages from him and from well wishers after his decease are feared lost. Is there any way to retrieve them?

    A very good friend of mine dropped her iphone into water and now it is not working.Her husband recently passed away and text messages from him and from well wishers after his decease are feared lost. Is there any way to retrieve them?
    I suggested contacting Compub in Nassau St as the info is priceless and worth the trouble of trying to regain?
    Any thoughts? The poor lady is very distress

    If she has backed up her iPhone she can replace that iPhone and set up the new iPhone from her backup.
    You can put the iPhone that went into water into a plastic baggie with either new silica gel packets (preferred) or raw rice and let it sit for  4 - 5 days. After that time remove the phone and connect it to power for at least a half hour. While it is still connected to power reset it by holding down the power and hold button, wait for the Apple logo then let go of the buttons. Might take several tries. If it revives immediately back it up.

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