My daughter put in a restriction code on her ipod touch and I need to know how to reset her device as a new one and I also do not have her itunes account information?
My daughter put a restriction code on her ipod touch and i also cannot get onto her itunes account. I need to know how to reset her device as a new device?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Similar Messages
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Recently purchased my first Apple product (ipod touch) and am needing to know how to transfer music from other ipods and other itunes accounts. Can this be done? I have plugged in another ipod into my new itunes account and it will not let me transfer the music that it contains into my new account. Any/all help is much appreciated. Thank you!I have no music in my itunes account yet. I am trying to transfer music from friends' accounts and their ipods/playlists.
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My husband does not have an itunes account and wants to set one up and we only have the one computer. can you have two separate accounts? We want to set up separate iphones.
How to use multiple iPods, iPads, or iPhones with one computer
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My daughter downloaded a bunch of apps and I need to know how to get them reversed. I have not received any email receipts, but the charges have shown up on my bank account. This has all happened within the last couple of hours. I have tried numerous times to "report a problem" but am not having any success. Keeps redirecting me to support. I need help trying to get a hold of someone. I know that there has been a settlement recently about this situation.
Apple - Support - iTunes Store - Contact Us - http://www.apple.com/emea/support/itunes/contact.html
How to request a refund for an iTunes or App Store purchase - http://www.imore.com/how-request-refund-itunes-or-app-store-purchase
iOS: Understanding Restrictions - http://support.apple.com/kb/HT4213 - "You can enable Restrictions, also known as Parental Controls, on an iPhone, iPad, or iPod touch to prevent access to specific features."
Children should not have access to your iTunes account password.
You should also consider removing credit card information from your account so no unconsidered purchases can be made by anybody. iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918 -
My family put multiple devices on the icloud, and I need to know how to manage duplicate entries. Specifically contacts. If I fix the contact list on my pc will it push the info out to the other devices and maintain it correctly?
All devices signed into the same iCloud account will finish up with the same contacts. Of course if prior to joining iCloud two family members each had an entry for Uncle Fred, then you will finish up with two contact cards for Uncle Fred, and so on. If you tidy this up on your computer then the changes will propagate to everyone else.
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HT4528 Need to know how to reset Icloud account.
I need to know how to reset Icloud account. I accidentally added my husband's phone to my Icloud account. I need to create a nw Icloud account for my husband. Can you direct me?
you can't amend or reset the ilcoud account you have to delete it. Go to setting/icloud and scroll to the bottom of the screen and tap delete and then set up a new account. I suggest you create a backup in itunes first just in case you lose any icloud backup you may have created. To backup in itunes read http://support.apple.com/kb/ht1766
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I am using InDesign CS6 for Windows. Information about my hyperlinks disappeared from my hyperlinks panel and I need to know how to restore it. I clicked on the panel and the hyperlinks section disappeared. I can see cross-references, but not hyperlinks.
1. Re: Information about my hyperlinks disappeared from my hyperlinks panel and I need to know how to restore it.
Thank you. I can see the word, and I tried dragging but there is no moving the divider. -
HT204053 i need to know how to separate different devices on the same itunes account
I need to kow how to seperate different devices on the same itunes account
Each of you should have their own iCloud account which could be set up in "Settings > iCloud" (and if you asking me also for iMessage and FaceTime), but you could still use the same Apple ID for iTunes and App Store purchases which could be set up in "Settings > iTunes & App Stores" so that you only have to purchase each app or other media once.
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i have forgotten the password to my ipad and its says connect to itunes but i cant connect it to my computer because of the code on the ipad so i need to know how to wioe the whole ipad and start again like a brand new ipad?
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
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‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
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Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
My itunes radio disappeared and I need to know how can I fix it?
So yesterday, my itunes radio was still available in my Music App. I was so excited to hear music using your new featured radio, but then after four or five songs, it disappeared momentarily. It says Itunes radio is not available right now and please try again later. So I thought it was just my connection problem. But I was hoping it could be, but then it isn't and I got disappointed because it disappeared so sudden and I can't use it anymore. I'm from the Philippines and I need to know if it is also available here in our country? I hope it's available cause if not, you should fix it.
This kind of obnoxious looking post is just going to make folks dislike you.
Open the Mac App Store, sign into your iTunes account (Store menu), be sure that you are on the Featured pane and use the Redeem link in the Quick Links. Follow the onscreen instructions. -
HI! My husband and I share an itunes account, we have different taste in music and are sick of each others crap (so to speak haha). I want to open a new itunes account for him, without him losing his data, music and photos. How do we do this?
Each device only syncs waht you select.
Select only what you want for each phone. -
I have a new MAC PC with an old IPod Touch that was synch to my old desktop, how do I get the new music on my new MAC if I might have had an old account?
The article in my previous reply said:
- Transfer iTunes purchases from iPod to computer by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- For non-Tunes purchases you need to use a third-party program. Several are discussed in the link in my previous reply
- Then to sync with the new computer after getting all synced media like apps and music on the new computer yo have to backup the iPod to iTunes and restore from that backup
iOS: Back up and restore your iOS device with iCloud or iTunes -
Just sent in my daughter's Ipod touch 5th generation to be fixed.....They sent me a new one. Is there any way to get the contents of her old one onto the new one? I synced the old one with Itunes before I sent it in and backed it up on my computer.
Sure, as soon as you open iTunes with the new iPod connected, it will have a "Welcome to your New iPod" screen. Just choose Restore from backup.
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Why is my apple TV telling me that my itunes and apple tv are not on the same account and will not load my computer library?
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
Can anyone help?
If you do not have access to the iTunes Library on your Old computer... or its Backup...
See these 2 Links...
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
If you do have access...
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
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