My daughter received a 4th gen. 32gb itouch for christmas. it will not sync her music. we've updated itunes, and turned off voice message syncing. (that worked for a little while) now it's not syncing again.
any help would be appreciated
What happens whenyou try to sync? Error messages?
Try resetting the iPod. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears
Similar Messages
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iPod touch second generation. Trying to sync to mac. Have updated itunes and snow leopard. When I plug it in, it is recognized in iphoto, not itunes. ipod is freezing. Have tried several times to set back to factory settings, but computer wont see it
Try here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X -
Whenever i try to sync my ipod a message keeps coming up saying "1 or more items could not be synced", apparently its error -69. Please help, i've tried rebooting my laptop, installing the latest itunes and turning off the wifi but nothing seems to work.
Are you using security software on your PC? If yes, try to disable the software or check the settings. More info here: http://support.apple.com/kb/TS3125
-
When trying to launch ITunes I get an error message saying that application fail to start because MSVCR80.dll file not found. Reinstalling app may fix problem.
I've just (finally) managed to fix this problem today. I checked the Apple Support forums, and it seems a lot of people are having the same problem.
I rang the Apple Support line, and the very helpful man (thanks Alan!) talked me through it stage by stage. If you go to the following page on the internet: http://support.apple.com/kb/TS5376 it takes you through the process. WARNING - it takes a little time!
Basically, the first thing you have to do is go to your Program Files and double click on your iTunes folder. There'll be a number of files with the suffix .dll - you need to move all the .dll files from that folder to your desktop - you can simply click and drag them on the desktop..
Next, uninstall iTunes - go to Control Panel / Add/Rempve Programs and when the list comes up remove iTunes. This will take a few minutes... Then reboot your computer.
Next, go back to Control Panel / Add Remove and Remove - IN THIS ORDER -
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot again!
Next, check in your Program Files that the iTunes folder is completely gone - if it has, great: if it hasn't, right-click on the folder and press Shift and Delete - it will say "Are you sure you want to completely remove the folder "iTunes"? Click on "Yes".
Reboot!
Then go to the iTunes download page and voila! It should download iTunes without any problems... well it did for me.... Good luck! -
Itunes 11-Turn off play next or how to make a song play now?
itunes 11-turn off play next or how do you make a song play NOW
Moderator's Note:
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After installing iOS7 I was prompted to make a passcode, I did so and stupidly forgot and now continually am disabling my iPad, ways in which I have read you can sort this is restoring your iPad, however I can not restore without iTunes telling me I need to go onto the iPad and turn off FindMyiPhone! How else can I sort this? It is logged into my apple account and everything! This is an iPad 2 also ASAP help!!
Hello shanefox,
This can be done by logging in at iCloud.com and removing your device via the Find My iPhone web interface.
iCloud: Remove your device from Find My iPhone
http://support.apple.com/kb/PH2702
Cheers,
Allen -
Ipod touch 2nd gen disconnects from itunes and turns off while syncing
My Ipod touch i try to connect to itunes and sync it with the itunes, but everytime there is a problem. The problem is that every time it gets like maybe 10 - 30 % done syncing the ipod cuts to a black screen and it is gone from itunes window. Also occasionally the usb device is unrecognized and wont turn on for a minute of holding both the power and home buttons.
I have tried these things
1) syncing from a different computer
2) uninstalling itunes and other components
3) Deleting the current firmware and downloading the one of itunes
4) Checked for updates
5) used a different usb port and ports on the back of the computer
6) Restart the services (Apple mobile device ect.)
7) Restarting computer
8) Erase all contents and settings from the ipod but that doesnt work because when it is done it gets stuck on the apple logo with the loading circle but never turns on.
I have no idea what is wrong with my ipod if you have any questions or help post them, and i should get back to you asap.Try this before you go to Apple:
Specific error codes and resolutions:
Error 9: This error occurs when the device unexpectedly drops off of the USB bus and communication stops. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB isolation troubleshooting, using a different USB dock connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software http://support.apple.com/kb/TS3125
copied from http://support.apple.com/kb/TS1275 -
I keep getting the message" There ais a problem with this windows Installer Package. A program required for this install to complete could not be run. Contact your support personnal or package vendor". I get this whentrying to update itunes.
Does anyone have a idea how to fix this/
ThanksTry the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
Why won't my ipod 5 sync any music since i updated itunes to 11.3?
About two days before I updated to itunes 11.3, i downloaded some mp3 songs to itunes then to my ipod, and they worked perfectly. then i updated itunes from 11.0 to 11.3, made a playlist out of those latest songs, & tried to send that playlist to my ipod. Only one of eight of those songs work now, even though they still work perfectly on itunes. i get a dotted circle next to the songs on my ipod, and no matter if it's connected with a usb or over wifi, those dotted circles never change.
i've tried deleting anything off of my ipod- songs, photos, apps, etc- but now anytime i delete a song off of my ipod, i get the dotted circle if i try to send it from itunes to my ipod again. I have about 4gigs left of space. I really don't want to restore my ipod, because some of the content on there is not on my computer or cloud anymore.
Any bit of relevant advice would be appreciated! Thanks!what does the dotted circle mean?
Re: What does the gray dotted circle in iTunes mean?
Dotted circles next to songs, won't sync, red circle with square? -
Is there a problem with my computer or my itunes account?
Do you see a number associated with the error?
What does it say is syncing in the little window at the top of iTunes?
Make sure you have the latest version of iTunes and then try syncing less content to identify what is causing the problem. -
Hi my ipod touch has had screen replaced and it is white , I have tried using the 3 buttons but it did not work have you any other suggestions
Go back to where y had the screen replaced. Either:
- The replacment screen was bad.
- There is another problem besides the screen
- Something was damaged during screen replacement. -
Unable to restart ipad even with a reset. Help!
1. Did you press the Sleep and Home button down together?
2. Did you hold them down until you see the Apple logo? -
I have removed all the cache and cookies files, restarted, etc. My computer also will not let me log onto my "guest" account to see if safari works from there or not. I am using Firefox to do this. I also tried to download the newest version of safari after the old one was "in the trash" and it said "Upload failed". When I try to do the updates my computer says it has ready it goes through like it is downloading them then at the end it says some of the files could not be saved to "/" files.
Here is the crash report from Safari.
Process: Safari [133]
Path: /Users/sarahschadek/Desktop/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.3 (5533.19.4)
Build Info: WebBrowser-75331904~3
Code Type: X86 (Native)
Parent Process: launchd [67]
Interval Since Last Report: 1131 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 8 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2011-04-24 09:10:04.054 -0400
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: EE81343A-A553-4214-94E8-D7F329269DA1
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000008
Crashed Thread: 0
Thread 0 Crashed:
0 com.apple.WebCore 0x92ab0c97 WebCore::markDOMObjectWrapper(JSC::MarkStack&, JSC::JSGlobalData&, void*) + 23
1 com.apple.WebCore 0x92ab1a56 WebCore::JSCSSStyleDeclaration::markChildren(JSC::MarkStack&) + 102
2 com.apple.JavaScriptCore 0x963f473b JSC::Heap::markConservatively(JSC::MarkStack&, void*, void*) + 827
3 com.apple.JavaScriptCore 0x963f60a2 JSC::JSGlobalObject::markChildren(JSC::MarkStack&) + 4274
4 com.apple.WebCore 0x92ab085b WebCore::JSDOMGlobalObject::markChildren(JSC::MarkStack&) + 27
5 com.apple.WebCore 0x92ab055b WebCore::JSDOMWindow::markChildren(JSC::MarkStack&) + 27
6 com.apple.JavaScriptCore 0x963f46a8 JSC::Heap::markConservatively(JSC::MarkStack&, void*, void*) + 680
7 com.apple.JavaScriptCore 0x963f43f0 JSC::Heap::markCurrentThreadConservativelyInternal(JSC::MarkStack&) + 48
8 com.apple.JavaScriptCore 0x963f43b3 JSC::Heap::markCurrentThreadConservatively(JSC::MarkStack&) + 35
9 com.apple.JavaScriptCore 0x963f431b JSC::Heap::markStackObjectsConservatively(JSC::MarkStack&) + 27
10 com.apple.JavaScriptCore 0x963f3f18 JSC::Heap::markRoots() + 152
11 com.apple.JavaScriptCore 0x96357961 JSC::Heap::allocate(unsigned long) + 113
12 com.apple.JavaScriptCore 0x9640be2a __ZN3JSCL19arrayProtoFuncSliceEPNS_9ExecStateEPNS_8JSObjectENS_7JSValueERKNS_7A rgListE + 122
13 ??? 0x00bba166 0 + 12296550
14 com.apple.JavaScriptCore 0x96388195 JSC::Interpreter::execute(JSC::ProgramExecutable*, JSC::ExecState*, JSC::ScopeChainNode*, JSC::JSObject*, JSC::JSValue*) + 597
15 com.apple.JavaScriptCore 0x9636597b JSC::evaluate(JSC::ExecState*, JSC::ScopeChain&, JSC::SourceCode const&, JSC::JSValue) + 443
16 com.apple.WebCore 0x932a6356 WebCore::ScriptController::evaluateInWorld(WebCore::ScriptSourceCode const&, WebCore::DOMWrapperWorld*, WebCore::ShouldAllowXSS) + 358
17 com.apple.WebCore 0x932a6b90 WebCore::ScriptController::evaluate(WebCore::ScriptSourceCode const&, WebCore::ShouldAllowXSS) + 48
18 com.apple.WebCore 0x932a7ce5 WebCore::ScriptController::executeScript(WebCore::ScriptSourceCode const&, WebCore::ShouldAllowXSS) + 181
19 com.apple.WebCore 0x92a158ee WebCore::HTMLTokenizer::scriptExecution(WebCore::ScriptSourceCode const&, WebCore::HTMLTokenizer::State) + 222
20 com.apple.WebCore 0x92b048e4 WebCore::HTMLTokenizer::executeExternalScriptsIfReady() + 2116
21 com.apple.WebCore 0x92ab2d2c WebCore::CachedScript::checkNotify() + 60
22 com.apple.WebCore 0x92a86214 WebCore::Loader::Host::didFinishLoading(WebCore::SubresourceLoader*) + 324
23 com.apple.WebCore 0x92a8603c WebCore::SubresourceLoader::didFinishLoading() + 44
24 com.apple.Foundation 0x94f0a497 -[NSURLConnection(NSURLConnectionReallyInternal) sendDidFinishLoading] + 87
25 com.apple.Foundation 0x94f0a403 _NSURLConnectionDidFinishLoading + 147
26 com.apple.CFNetwork 0x90121ba4 URLConnectionClient::_clientDidFinishLoading(URLConnectionClient::ClientConnect ionEventQueue*) + 212
27 com.apple.CFNetwork 0x901228fa URLConnectionClient::ClientConnectionEventQueue::processAllEventsAndConsumePayl oad(XConnectionEventInfo<XClientEvent, XClientEventParams>*, long) + 310
28 com.apple.CFNetwork 0x90121370 URLConnectionClient::processEvents() + 104
29 com.apple.CFNetwork 0x900cec2b MultiplexerSource::perform() + 189
30 com.apple.CoreFoundation 0x912db3c5 CFRunLoopRunSpecific + 3141
31 com.apple.CoreFoundation 0x912dbaa8 CFRunLoopRunInMode + 88
32 com.apple.HIToolbox 0x957c52ac RunCurrentEventLoopInMode + 283
33 com.apple.HIToolbox 0x957c50c5 ReceiveNextEventCommon + 374
34 com.apple.HIToolbox 0x957c4f39 BlockUntilNextEventMatchingListInMode + 106
35 com.apple.AppKit 0x93bbb6d5 _DPSNextEvent + 657
36 com.apple.AppKit 0x93bbaf88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
37 com.apple.Safari 0x0001609b 0x1000 + 86171
38 com.apple.AppKit 0x93bb3f9f -[NSApplication run] + 795
39 com.apple.AppKit 0x93b811d8 NSApplicationMain + 574
40 com.apple.Safari 0x0000a63e 0x1000 + 38462
Thread 1:
0 libSystem.B.dylib 0x948bc44e __semwait_signal + 10
1 libSystem.B.dylib 0x948e6dcd pthread_cond_wait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x964aa7ff ***::TCMalloc_PageHeap::scavengerThread() + 175
3 com.apple.JavaScriptCore 0x964aab1f ***::TCMalloc_PageHeap::runScavengerThread(void*) + 15
4 libSystem.B.dylib 0x948e6155 _pthread_start + 321
5 libSystem.B.dylib 0x948e6012 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x948bc44e __semwait_signal + 10
1 libSystem.B.dylib 0x948e6dcd pthread_cond_wait$UNIX2003 + 73
2 com.apple.WebCore 0x92900ff4 WebCore::IconDatabase::syncThreadMainLoop() + 260
3 com.apple.WebCore 0x928fd30c WebCore::IconDatabase::iconDatabaseSyncThread() + 188
4 libSystem.B.dylib 0x948e6155 _pthread_start + 321
5 libSystem.B.dylib 0x948e6012 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x948b5266 mach_msg_trap + 10
1 libSystem.B.dylib 0x948bca5c mach_msg + 72
2 com.apple.CoreFoundation 0x912dae7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x912dbaa8 CFRunLoopRunInMode + 88
4 com.apple.CFNetwork 0x900a218c CFURLCacheWorkerThread(void*) + 388
5 libSystem.B.dylib 0x948e6155 _pthread_start + 321
6 libSystem.B.dylib 0x948e6012 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x948b5266 mach_msg_trap + 10
1 libSystem.B.dylib 0x948bca5c mach_msg + 72
2 com.apple.CoreFoundation 0x912dae7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x912dbaa8 CFRunLoopRunInMode + 88
4 com.apple.Safari 0x0002edb3 0x1000 + 187827
5 com.apple.Safari 0x0002eafc 0x1000 + 187132
6 com.apple.Safari 0x0002ea95 0x1000 + 187029
7 libSystem.B.dylib 0x948e6155 _pthread_start + 321
8 libSystem.B.dylib 0x948e6012 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x948b5266 mach_msg_trap + 10
1 libSystem.B.dylib 0x948bca5c mach_msg + 72
2 com.apple.CoreFoundation 0x912dae7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x912dbaa8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x94f08520 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320
5 com.apple.Foundation 0x94ea4dfd -[NSThread main] + 45
6 com.apple.Foundation 0x94ea49a4 __NSThread__main__ + 308
7 libSystem.B.dylib 0x948e6155 _pthread_start + 321
8 libSystem.B.dylib 0x948e6012 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x949046fa select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x948e6155 _pthread_start + 321
2 libSystem.B.dylib 0x948e6012 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x16f3cd00 ebx: 0x16f1cba0 ecx: 0x00a58e58 edx: 0x00000000
edi: 0x00000000 esi: 0x16f1cb98 ebp: 0xbfffde58 esp: 0xbfffde20
ss: 0x0000001f efl: 0x00010206 eip: 0x92ab0c97 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000008
Binary Images:
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0x643000 - 0x731fef com.apple.PubSub 1.0.5 (65.21) <627489b23eef30bec9e5b1ab89e6de6b> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
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0x96691000 - 0x96695fff libGIF.dylib ??? (???) <36f7b0255a81d97c7b360c3b11b4e462> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
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0x96729000 - 0x96809fff libobjc.A.dylib ??? (???) <400e943f9e8a678eea22a1d1205490ee> /usr/lib/libobjc.A.dylib
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0x96c73000 - 0x97031fea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x97032000 - 0x9708bff7 libGLU.dylib ??? (???) <a3b9be30100a25a6cd3ad109892f52b7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x9708c000 - 0x970ddff7 com.apple.HIServices 1.7.1 (???) <ba7fd0ede540a0da08db027f87efbd60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
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0x97691000 - 0x97724ff3 com.apple.ApplicationServices.ATS 3.8 (???) <e61b0945da6ab368348a927f7428ad67> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x9773d000 - 0x9775cffa libJPEG.dylib ??? (???) <d23f3f3b9d168bf32f89449f83fa07f7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x9775d000 - 0x97845ff3 com.apple.CoreData 100.2 (186.2) <44df326fea0236718f5ed64084e82270> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x97846000 - 0x978f8ffb libcrypto.0.9.7.dylib ??? (???) <d02f7e5b8a68813bb7a77f5edb34ff9d> /usr/lib/libcrypto.0.9.7.dylib
0x978f9000 - 0x978fffff com.apple.print.framework.Print 218.0.3 (220.2) <5b7f4ef7c2df36aff9605377775781e4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x97900000 - 0x97940fef com.apple.CoreMedia 0.484.2 (484.2) <81221976abdc19f30723c81c5669bbc9> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x97941000 - 0x97cdefef com.apple.QuartzCore 1.5.8 (1.5.8) <a28fa54346a9f9d5b3bef076a1ee0fcf> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x97d24000 - 0x97d48feb libssl.0.9.7.dylib ??? (???) <5b29af782be5894be8b336c9c73c18b6> /usr/lib/libssl.0.9.7.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylibHi,
/Users/sarahschadek/Desktop/Safari.app/Contents/MacOS/Safari
Move the Safari app from the Desktop to the Applications folder.
Restart your Mac.
That's why you see this:
When I try to do the updates my computer says it has ready it goes through like it is downloading them then at the end it says some of the files could not be saved to "/" files.
After your restart your Mac, click the Apple menu (top left in your screen) then click: Software Update ...
Carolyn -
hello all thnaks for creating this support group
i have been trying the various replies seen except the full restore i want to avoid that
my ipod gets to very near the end of backup line step 1 then the ipod beeps sveral time and then itunes cuts off the sync process i have already updated itune and it is still not syncing i need to sync especally for the Mobilnoter and alos now the pdf or books ar not loading due to the back up file not fiinishing
is there a way to not have to " back up " file as i need what i have written in mobilenoter ??
any suggestion welcome and deelpy appreciated
thank you from clairebear
ps the ipod says software version 4.2.1You can't sync without a backup taken.
Try to delete the ipod backup, it seems that iTunes can't read it anymore. Before you do, make sure to back up the folder, in case you need it again.
The folder where your backup data is stored changes depending on the computer's operating system. Since iTunes only keeps one backup per device, you should ensure the backup folder is included in your periodic data backup routine.
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: If you do not see the AppData or Application Data folders, you may need to show hidden files (Windows XP, Windows Vista and Windows 7), or iTunes may not be installed in the default location. Show hidden files and then search the hard drive for the Backup directory.
copied from http://support.apple.com/kb/HT1766
After you backed up the folder, delete the backup from the list in iTunes/Edit/Preferences/Devices.
Then try again to sync. -
I purchased a movie on the AppleTV 2 but it is not showing up in iTunes on my desktop computer. How can I sync? (have lastest version of iTunes and ATV2 software)
Of course it always works, what are you talking about.
I appreciate that re-downloading is only available in the US and then only with certain content. However content that cannot be re-downloaded is not offered for purchase on the Apple TV.
Maybe you are looking for
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