My daughter who used to have an apple account and cancelled it is still having money taken out of her account.?
MY daughter who used to have an apple iTunes account and cancelled it is still getting money taken out of her account what do I do guys to sort this out and get her a refund.
If she logs into her account (an account can't be cancelled or deleted, you can only stop using it) on her computer's iTunes via the Store > View Account menu option, there should be a Purchase History section with a 'see all' link to the right of it - clicking on that should then display a list of her purchases. If she no longer has iTunes installed then she might be able to see recent purchases via this page : http://reportaproblem.apple.com
Did she have any auto-renewing subscriptions that she didn't stop ? There are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098
Depending upon what the charged are, she can try contacting iTunes Support and see if they will refund or credit her : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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