My Dell Vostro (running XP SP3) neither recognizes my iPad 2 nor my iPhone 4 correctly! I followed the troubleshooting guides and installed the latest iTunes. Both devices are recognised by my desktop PC running Vista using the exact same cable etc.
Hello all,
my Laptop (Dell Vostro - running XP SP3) neither recognizes my iPad 2 nor my iPhone 4!
Both devices are working correctly with my desktop PC running Vista with the same USB cable!
I followed trouble shooting guides, checked that the drivers are present, installed, removed and reinstalled the latest iTunes (in the correct order together with the other Apple software components) etc. but nothing works! The interesting thing is that when I plug the iPad or the iPhone in the laptop's usb-port for a second Windows correctly shows the devices either as iPad or iPhone in the "Device Manager" with an exclamation point !!! But then after a split second Windows allways switches the devices to Digital Camera and the correct iPad or iPhone disappears !!! => That is why I guess that this is a driver problem!
Does anybody have any idea what else I can try?
Is there a manual way to install the drivers for the iPad 2 or iPhone 4?
Many thanks for your ideas and suggestions
Edgar
Yes I know that (I always google first and ask later ). Too bad I find this out when it was too late. I was already on 4.3.
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https://support.apple.com/en-us/HT201322
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