My desktop apps are signed out and I can't sync my preferences

Hi,
I tried to log out and in from adobe manager and fron adobe cloud website but indesign and illustrator are still in a "not signed in" status and won't sync my preferences.
Any ideas? Thanks a lot

Help for Download & Install & Setup & Activation
-Chat http://www.adobe.com/support/download-install/supportinfo/

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What exact version of that application?
What exact version of your OS?
~~~~~~~~~~~~~~~~~ ~ ~~~~~~~
Are you by any chance on Photoshop Elements? If so, you're in the wrong forum. This is not the Elements forum.
Here's the link to the forum you want:
https://forums.adobe.com/community/photoshop_elements/content
~~~~~~~~~~~~~~~~~~~~~~~~~~~
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the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
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Hi Richard,
I believe that you are facing the 'You've been signed out' error.
Please refer to the help document and the thread below to fix this issue:
1. https://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
2. "You've been signed out" error every time I try to sign into Creative Cloud desktop application.
3. How I fixed: You have been signed out problem in 2 minutes!
Regards,
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