My device is visible in Windows 8, but is not recognized on iTunes.

My device appears in my Windows 8 laptop, but iTunes doesn't recognize the ipod. Done all the troubleshooting steps 3 times. Used 3 different usb connections to try to sync. Erased my ipod twice. And reloaded itunes also.

Hi HopeSid!
Here is an article that will help you troubleshoot this issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden

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On the moment that I connect the Iphone 5 on Windows 8, it is not recognized by Itunes, but actually it appears as a usual USB cable, or as a camera. And then I can't synchronize the Iphone 5 with Itunes. So, what do i do?

On the moment that I connect the Iphone 5 on Windows 8, it is not recognized by Itunes, but actually it appears as a usual USB cable, or as a camera. And then I can't synchronize the Iphone 5 with Itunes. So, what do i do?

Hi pedro109,
If your iPhone is recognized by the computer, but not seen by iTunes, you may need to restart the Apple Mobile Device Service, as described in this article -
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Once iTunes recognizes the iPhone you should be able to sync it with iTunes. See this article
iTunes 11 for Windows: Sync contacts, calendars, and other info with iPod, iPhone, or iPad
http://support.apple.com/kb/PH12317
Thanks for using Apple Support Communities.
Best,
Brett L

HT1199 installed itunes on windows 7 , but does not connect to itunes stores and gives error 0x80090318,can U help please

Can you help me here please.I've installed itunes ,my computer's OS is windows 7, but I cannot connect to itunes stores and an error 0x80090318 pops up. Dont know what to do! i did unistalling many times and reinstalling again but the same thing happens.

try this:
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
HT1925: Removing and Reinstalling iTunes for Windows XP
http://support.apple.com/kb/HT1925
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
good luck

My ipod shows up in my computer but is not recognized by itunes

I have an Ipod touch 5th generation and I seem to be having problems with it not being recognized in Itunes. When i connect my ipod to my computer it automatically opens my computer(file explorer) on Windows 8. But, when i open Itunes it does not realize an ipod is connected. I have restarted my computer, uninstalled and reinstalled itunes, have restarted apple mobile device, and run diagnostics and troubleshooting(didn't work because it couldnt recognize my ipod touch) and still none have fixed my issue. It worked before windows 8 but now it is not working. Please Help!

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause (after you do the above)
iTunes for Windows: Device Sync Tests
- Try on another computer to help determine if computer or iPod problem

My ipod touch connects to the computer but is not recognized by itunes?! aghh

I connected my Ipod touch to the computer with 3 different USB leads, tried 3 different holes and it wont be recognised by itunes!? i restarted my ipod but i don't know what to do !! The computer recognises my ipod because it asks me if i want to import my pictures and says that it is charging. Please help!!

Help here..
iOS: Device not recognized in iTunes for Windows
Powering Apple and third party peripherals through USB

IPod recognized by My Computer but is not recognized by iTunes

I have an iPod Nano which is recognized by my PC but not recognized by iTunes I have tried most everything and still does not get recognized. Any assistance would be helpful
iPod Nano Windows XP

I have the same problem, but after I reformatted the IPOD(FAT32) it still isnt showing up in itunes(I can acces the ipod using explorer).I tried the link about USB(http://docs.info.apple.com/article.html?artnum=305136) but it still doesnt work.One thing is that when I format my ipod using windows it says when its done" it wasnt succesful" or something like that.
should I try reinstalling Itunes?
IPOD VIDEO 30gb Windows XP

The same problem with Windows Vista 64bit-iTouch not recognized by iTunes

Happy Holidays, all. I was just hoping that someone had come up with a fix to the problem with iTouch and Windows Vista Premium (64bit). All I get is a picture of the plug pointing to the iTunes image on my iTouch, can't even see the regular icons yet. The device is not picked up by iTunes, either. Tried reinstalling iTunes, the whole bit. Thought I'd try one more time to get a fix before returning the product. By the way, if you ever finally do get through to Apple Tech Support, they'll act like they have never heard of the problem (at least the guy I spoke with did. He wasn't very nice or very helpful). Anyway, good luck and thanks.

I have I think the same issue. iTunes can see a Nano but not an iTouch. Vista see the device when I plug it in, but no luch with iTunes. I ended up using a old laptop with XP which is slow and out of hard drive space, so I need a fix.

Need to restore but iPod not recognized in iTunes

I have the black iPod Classic 80GB for over two years and now it's getting some problems:
First, after it synced it would automatically eject, then go into "ejected charging mode" if I left it plugged in. I thought nothing of this, really.
Second, when plugged in the iPod screen goes to the one where it says, "Connected: Eject before disconnecting," but does not appear in my iTunes or in My Computer under my iPod's name and its drive.
I unplugged and rebooted my iPod since it froze, then plugged it back in, but it just did some cycle of the "Connected", "Ejecting", and "OK to disconnect" screens, but it never disconnected, but instead went back to "Connected", then repeats.
Now I plugged it in again and iTunes says it can't play the files on it, so I have to restore it. Problem is, it doesn't show up in my iTunes at all! However, it shows up in My Computer.
Help please?

If you're under warranty, exchange it! I did this today after appt at store, delted all apps and reloaded, with the same result. Technician informed me that Classics (I have 120GB) have a firmware issue that cannot be updated externally, so they exchange them with a new one.

I have a 3rd Gen Ipod Touch and it says connect to itunes but is not recognized by itunes. I have no other options. All that is on the display is the USB pic with an arrow pointing upward to the ITunes blue circle.

I do not know the operating system and I have no backup on my PC.

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. Since you have chosen not to maintain a backup, Recovery Mode will result in complete loss of data. Anything obtained from the iTunes Store can be downloaded again but everything else will be gone forever.

TS1363 I have waisted hours reinsatlling itunes, etc., and still my ipod is shown in Windows 8.1 and not recognized by iTunes

I have tried all steps in the troubleshooting and no luck...
I even installed iTunes in a Windows 7 laptop and there my ipod is recognized perfectly well

not recognized by anything: http://support.apple.com/kb/TS1369
recognized by windows, but not itunes: http://support.apple.com/kb/TS1363
solving the problem if the above does not work:http://www.instructables.com/id/What-to-do-when-iTunes-does-not-recognize-your-i Po/step1
(make sure you go to the next slides.

My Ipod is attached but is not recognized by iTunes

My Ipod is connected to my computer but iTunes does not recognize it. No ipod icon is showing up. What can I do to resolve this?

hope this helps
http://docs.info.apple.com/article.html?artnum=61711

Ipod says "do not disconnect" but is not recognized by itunes

Okay so, I've connected my ipod to my computer and it's not being recognized. On my nano's screen it says "Do not disconnect" and has the red circle no sign flashing on it. I've updated my version of itunes, restarted my ipod, and have restarted my computer multiple times.
It can't be the USB because quite obviously it's working... it has to either be with my macbook or my ipod.
What's going on here?

I am having the same problem and I tried everything to fix it. On top of that problem, my iPod won't turn off, and will only play half of a song and then skip to the next song which is very maddening! Can anyone help?
Unknown Windows XP

My daughters iPod touch (4th gen and 4 months old) is not recognized by iTunes (PC) or our stereo docking station, but it will charge. Other devices (iPhone and another touch) work fine on PC and stereo. What is wrong??

We have an iPod touch 4th generation (4 months old) that is charging on our PC but is not recognized by iTunes. It is also charging on the docking station of our stereo but is not recognized by the stereo (will not play music). Other devices (2 other iPod touches and an iPhone) are recognized by both the PC and the stereo. What could be wrong with this particular iPod touch??

What are the model iPods and iPhone and iOSs that work?
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple l
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
The following may result in in the inability to regain full use of the iPod if iTunes does not see the iPod
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My iphone shows the itunes plug in but is not recognized; cannot get phone to do anything now!

My iphone 4 shows the itunes plug-in but is not recognized in itunes. Now it appears locked and I can't get it to work at all. Help!

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
After the successful Restore... Sync everything back from the computer you have regularly been Syncing and Backing up to...

TS1363 IPhone 5 is visible in Windows 8 but not detected by iTunes 11

Anybody can help me solve this? I just updated to the iTunes 11.1.4 yesterday. My iPhone 5 is not detected by iTunes anymore!!...

Hey sergioll,
Thanks for the question. I understand that you are experiencing issues with your iPhone 5 not being recognized in iTunes for Windows. The following resources may provide a solution:
iOS: Device detected but not identified properly on iTunes for Windows
http://support.apple.com/kb/ts2818
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M.

My device is visible in Windows 8, but is not recognized on iTunes.

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