My devices are too old and my hard drive crashed.

I got iMatch today and can't use it at all! What should I do? I want a refund, but the way to get to someone to get it is well nigh impossible! Help. I just want to cancel it for the year until I get my CDs and all that from America as well as a new drive to put them all on so that I can the use iMatch and the cloud on my Mac if not anything else . . . . Anyone know the steps to get to a refund?
Anyse

You must contact iTunes Store support for a refund, and that can only be done via email.
https://expresslane.apple.com/GetproductgroupList.do?PRKEYS=PF4

Similar Messages

HT4641 I have recently upgraded to Pages 5.1. I can't open any of my previously created Pages docs because I am told they are too old and have to be saved in Pages'09 first. I don't have Pages '09. How do I open them?

I am technologically challenged senior citizen who recently upgraged to Pages 5.1 from what I think was iWorks '08. I now find that I am not able to open any of my important previously created Pages documents. I receive a pop-up that tells me that they are too old and must be saved in Pages'09 first. I no longer have the disk for iWorks 08 and don't have Pages '09 on my iMac. Any ideas how I might get these documents open?

You should have the old Pages '08 inside the iWork folder, inside your Applications folder.
Open your old files in Pages '08 > Menu > File > Export > Word
Pages 5 can then open that Word file.
Peter

The backup files for my devices are saved to my internal hard drive. I have a small internal hard drive and would like them to be saved to an external drive. How can I change where iTunes automatically backs up to?

The backup files for my devices are saved to my internal hard drive. I have a small internal hard drive and would like them to be saved to an external drive. How can I change where iTunes automatically backs up to?

This has nothing to do with iTunes as iTunes provides no way to move or relocate the backup files.
A search of google or the fourms would reveal ways to create a folder link to relocate the physical location where the files are stored.

HT204291 Don't bother trying to get Airplay to work even if you have all the latest updates etc..if your computer is a MacBook Pro 2008 or earlier..The Apple staff have decided they are too old and not worth supporting...

Don't bother trying to get Airplay to work even if you have all the latest updates etc..if your computer is a MacBook Pro 2008 or earlier..The Apple staff have decided they are too old and not worth supporting...

AirPlay Mirroring requires a second-generation Apple TV or later, OS X 10.8 or better and is supported on the following Mac models: iMac (Mid 2011 or newer), Mac mini (Mid 2011 or newer), MacBook Air (Mid 2011 or newer), and MacBook Pro (Early 2011 or newer). It also requires the computer to be using wi-fi.
Patrick is either mistaken or describing basic airplay and not mirroring.

HT3986 I have a pc that is one year old and the hard drive is crashing we use it only for quick books to run our small business I would like to buy amac and install the OS forom the pc to the apple product i will not use the pc after can i use the OS off

I have a pc that is one year old and the hard drive is crashing we use it only for quick books to run our small business I would like to buy a macmini and install the OS from the pc to the apple product i will not use the pc after, can i use the OS off the pc or do I have to purchase another?

I think you can get Windows 7 for around $99. Install the 64bit version as the 32bit version will not be able to use all your new computer's ram if you have more than about 3.5gb.
Back up your quick books data now before the old hard drive dies. You can copy your data over to your new installation of Windows and quick books.
By the way, there is quick books for Mac http://quickbooks.intuit.com/mac/?sc=BNR-000-COR-quickbooks&priorityCode=4902000 000&cid=ppc_google_QB-Intuit-Core-Brand-Mac_quick-books-for-mac_exact&site=&ad_i d=9347918288&raw_keyword=quick%20books%20for%20mac
So you may not need to install Windows at all.

I have a pc running vista and the hard drive crashed how can i transfer my songs from Ipod nano 5th gen to my new hard drive and into itunes

I have a pc running vista and the hard drive crashed how can i transfer my songs from Ipod nano 5th gen to my new hard drive and into itunes

Right click on your device in the device list and choose "transfer purchses" to copy all music bought in iTunes to your new iTunes library.
For all other media you'll have to use 3rd party software, examples are mentioned in this thread:
http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0

How can i sync music from my phone onto my new computer without losing it all? my old computer's hard drive crashed so it is unusable.

how can i sync music from my phone onto my new computer without losing it all? my old computer's hard drive crashed so it is unusable.

If you do not have a back up of the crashed hard drive you can download an app to copy from the iPhone to iTunes on the new hard drive.
I have used Pod2Mac. There is also Pod2PC.
There are numerous choices, some free, some payed. Do a Google search.

New computer, old computer's hard drive crashed

First of all I'm quite a novice with regards to my ipod, so please bare with me. I have a new computer because my old computer's hard drive crashed. How can I get my songs from my ipod on to my new computer?
TIA

One thing that might help.
If the songs were purchased from the itunes store this article might help out.
http://support.apple.com/kb/HT1848

I had a brand new Mac book pro one month old and the hard drive died. Right before it died I was down loading pictures off a memory card and now they aren't on my memory card! They are wedding pictures I took for a friend and irreplaceable! Please help!!

I had a one month old Mac book pro and the hard drive fried! I was down loading a friends wedding pictures when it stopped working and started heating up. I plugged it in and turned it off as it was making a clicking noise. When I turned it back on the was a grey box with a question mark and nothing else. When I took my memory card out the pictures were gone. I took it back to best buy where I bought it and they said it was dead, needed a new hard drive and all my info is lost! Is there any way to get back those irreplaceable wedding pictures?

There are some data recovery programs (software). I would look into that for the images on the card. When files are deleted, the files are still there, just the headers are removed. That being said, a format of the card or new files written to the card can overwrite deleted files.
The physical hard drive could be thousands of dollars to forensically save, with no guarantee.

Battery life drops after Mountain Lion and then hard drive crashes. Coincidence?

On October 20, I purchased and downloaded Mountain Lion for my 2009 MacBook Pro. I soon began seeing a decrease in battery life. When hovering over the battery icon to check the time left, I noticed it said "Service Battery". The notebook otherwise seemed to operate normally. I should also note that I've never had any other problems with this MacBook Pro. By November 18, without any other problems, the hard drive crashed and was irreparable, costing me over $200 for replacement. This should not be a part that needs replacement on a 3 year old computer. Coincidence that these events happened so close in sequence, I think not. If the battery problems are known to Apple through the discussions on the Support Communities, why hasn't Apple issued a patch 4 months after the release of Mountain Lion? The new hard drive was installed running Snow Leopard and I intend to keep that OS. It's really a shame because ML has some nice features that SL does not offer. I also will not be purchasing any new Apple OS until the program has been out at least a year to allow Apple to work out the known, potentially costly problems that they seem to knowingly ignore. I'm a loyal Apple customer but this incident will have me thinking twice before running out to purchase any of their products and software immediately upon release or even a few months after.

Have you followed these instructions, specifically formatting your new HDD?
http://support.apple.com/kb/ph11273
Ciao.

Can I install Snow Leopard over Lion to install old software after hard drive crashed?

My hard drive crashed and I lost everything. I have a new hard drive, but when the repair shop installed my operating system, they installed Lion and I no longer have my prior updates. My computer had been updated a few times. I have a lot of software that only can be installed up to 10.7 such as Adobe Photoshop Elements 10, Office Mac 2011, etc. I was wondering if I installed Snow Leopard over Lion, would I lose Lion? Should I install Snow Leopard and then Lion again? I don't want to damage my like new computer and I don't want to have to go out and buy all new software. Is there a solution? Thanks in advance!

Sounds complicated! If I repartition the drive and install Snow Leopard onto the blank volume, will Lion still be there? Or, will the computer basically have two operating systems that I have to go back and forth from. Is this something a novice like myself can do?

ITMS and the Hard Drive Crash

I'm sure this has come up a million times before, but a search didn't yield the answer I was looking for.
I have my iTunes music and movies on an external HD. Last night that HD started making a weird noise, as if the rocker arm in the drive is stuck, and now it won't mount. I have all my music on my iPod, so getting that off the drive is no problem. What I am concerned with are the TV shows and movies I have purchased. Since Apple has not yet come out with an iPod that can hold all this data at once, I pick and choose which shows and movies are on the iPod at any given time. If indeed my HD has gone kaput, how do I go about getting approval to re-download these shows and movies? The music I can extract from my iPod, that's a piece of cake. But I need my shows and movies back.
I've been using iTMS since the first day it opened. I've spent thousands of dollars there. I'm on my fifth iPod. I've been using Apple computers for 22 years, and I plan to continue to utilize the iTMS for years to come.
In short, Apple owes me a favor. A big one.
So, what's the procedure for doing this? Is such a thing even possible?
The ironic thing is that this weekend I was going to buy a new HD so I could start using Time Machine to keep backups of all my drives, including my desktop and laptop. A day late and a few thousand dollars short, I guess.

As I said in my original post, I've been shuffling drives around lately, and this weekend I was going to buy an array to use with Time Machine so I could have full backups of everything. I missed it by a few days.
As to what Apple does or does not owe me that is up to them. But 22 years of faithful service, product evangelism, about 8 Macs, 5 iPods, and various other Apple products should count for something as simple as letting me download songs I paid for due to a bad hard drive.
I had already emailed them at that address by the time you posted your response. I have not yet heard back. My next post will be to give the details of Apple's decision, and close out the discussion one way or another.

I moved all my Pages documents from my Macbook Pro to my present Macbook Air and then gave away my Pro. Now, when I try to view my documents I get the message that the document is too old and I have to save it on Pages 09 first. How do I do that? i

I moved all my Pages docs from my Macbook Pro to my new Macbook Air. Now, when I try to view my docs I am told that they are too old and I must save them in 09 first. How do I do that? The version of Pages I am using on the Air is 5.2.2

No release of Pages v5 can open AppleWorks, Pages '05, Pages '06, Pages '08, or RTF documents. Sometimes, it cannot open its own documents.
You will need to do one of the following:
Borrow your MacBook Pro back until you can export all your incompatible documents to MS Word (Which Pages v5 can open)
Install your iWork '08 DVD on your new Air, and then immediately apply the following Apple Updaters. Again Export to MS document formats.
Pages v3.0.3
Numbers v1.0.3
Keynote v4.0.4
Purchase iWork '09 DVD, and then immediately update with Apple iWork 9.3 updater.
Open the document(s) that Pages v5 won't permit
Save as Pages '09 v4.3 documents, or export as MS Word
Upload to Zamzar, and convert to MS Word (free for limited volume)
No sensitive documents
Email notification within 3 - 4 minutes with MS Word document download link
After you do either item 2 or 3, run Disk Utility and verify/repair application permissions on your boot drive. Open your converted documents in Pages v5.

My hard drive crashed, I installed a new one, and I lost all of my bookmarks--how do I retrieve them?

I have a Toshiba laptop and my hard drive crashed. I had to install a new hard drive and restore the Windows 8 OS--basically started from scratch as NONE of my data was recoverable. Wondering if I can retrieve all of my old bookmarks. Im a graduate student and had a ton of important things bookmarked. I dont remember creating any sort of profile when I originally downloaded Firefox. Please help!

You need to find your old profile in your old hard drive. Maybe you will need unhide the hidden files and folders:
*[http://kb.mozillazine.org/Show_hidden_files_and_folders]
Go to your hold profile. Probably the path is:
*<old drive>:\Users\<user name>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile folder>
Read more:
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*[https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data Profiles]
So inside of your old profile folder there is a folder called '''Bookmarksbackups''' enter in it, the get the most recent .json file copy to your new hard drive then open Firefox go to '''Bookmarks''' >> '''Show all bookmarks''' >> '''Import and backup''' >> '''Restore''' then chose the option to select a file then select that file that you copy to your new hard drive
*[https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them#w_backup-and-restore Backup and restore]
*http://kb.mozillazine.org/Bookmarkbackups_folder
*http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox

I have imported and processed photo's in Lightroom 2 and kept stored files on external hard drive. External hard drive crashed....how do I export photo's from Lightroom when it says 'file not found'?

Folders with photo files are lost due to external hard drive crashing. Processed photo's are still in LR. How can I export from LR to a file (any file) that no longer exists? Help!!!

Well, no backups, the technical term for that is "a problem". I think from this point forward, you need to commit yourself to making regular automated backups of all of your photos and catalog file to different physical disks, no excuses.
Your photos are not stored in Lightroom. However, Lightroom does create "previews", this is what you are seeing, but these are usually smaller and low-quality compared to the originals. There are plug-ins that can extract the previews from Lightroom. One such plug-in is here robcole.com - PreviewExporter

My devices are too old and my hard drive crashed.

Similar Messages

Maybe you are looking for