My disc drive will not accept any discs, it immediately pushes them out, but there's nothing blocking it. How do I fix it?

I have a macbook pro that's about two years old and having the functioning disc drive I paid for would be awesome. The drive rejects any disc I try to put in, is there a way to fix it? Or would it be smarter/cheaper to just buy an external drive?

Hello, lwag014.
Thank you for visiting Apple Support Communities.
Here are the best steps to go through when experiencing issues with your SuperDrive.
Apple Computers: Troubleshooting the slot-loading SuperDrive
http://support.apple.com/kb/HT2801
Cheers,
Jason H.

Similar Messages

ICloud now insisting on previous Apple id. Cannot log in. Will not accept new id and emails old id – a closed email account – with info. How do I fix?

iCloud now insisting on previous Apple id. Cannot log in.
Will not accept new id and emails old id – a closed email account – with info. How do I fix?

If the old ID is an earlier version of your current ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. You can now use your current password to turn off Find My iPhone, even though it prompts you for the password for your old account ID. Then you can go back to https://appleid.apple.com and change your ID back to the way it was.

My Iphone will not accept the Apple airport express as the Wi fi network so I can facetime, how do I fix?

My Iphone (I have a 4s and 3G) will not accept the apple airport express as the wi fi network so that I can face time. How do I resolve this?

What are the exact specifications of the wireless network you've created? (If you're not sure, open Airport Utility on your computer and check the Radio Mode in the Wireless tab). Bear in mind:
- iPhones earlier than the iPhone 4 cannot connect to an "n-only" network - they need b/g compatibility.
- No iPhone can connect to a 5GHz network (Compatibility mode will also fix this).
Matt

Combo drive does not accept any disc anymore

Hello,
I tried to read a normal DVD with my ComboDrive on my 12" G4. The G4 keeps the disc for about 3 - 4 seconds, then it ecjects all discs again. It is not able to mount them, but it also does not seem that the drive does very much. Any idea what the problem could be? The drive worked just fine a couple of days ago.
Regards

Is it related to a few specific CD's? Some CDs are burned incorrectly or in a way the Mac PB cannot read. They may spin really fast in the drive and make all sorts of strange noises before they eject.
Sometimes taking the same disc and just pushing a bit harder when inserting it will make it work. Sometimes not.
Probably not much you can do but a Genious appointment is always a good place to start, just to be sure.

After updating to Firefox 15 on my Vista machine Firefox will not open. I have removed and reinstalled it but still won't open. How do I fix this?

I am running Windows Vista Home Premium and after doing the update for Firefox 15, firefox won't start. I get no error messages or anything it just won't start. I removed Firefox and reinstalled but that didn't help.
What is next to try?

Hi lwhealon
try from Start > Run > and type to check 1 of :
firefox -safe-mode
"C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode '''or'''
"C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -safe-mode
(to enable the Run box in win 7 see: [http://blogs.msdn.com/b/tims/archive/2006/09/18/windows-vista-secret-3-bringing-back-start-run.aspx enable Run box win 7] )
also check if [http://kb.mozillazine.org/Firewalls Firewall] or/and other security software blocking firefox start (like ad-blocker, web-accelerator etc).
[http://kb.mozillazine.org/Kill_application With Firefox completely closed] (probably because you can not start it), open the [http://kb.mozillazine.org/Installation_directory application folder] (by default, C:\Program Files\Mozilla Firefox on Windows) rename firefox.exe to firefox1.exe, then double-click firefox1.exe. If Firefox runs without problems, it could indicate that your firewall is blocking Firefox.
good luck

My cd/dvd drive will not accept discs

Last night I was burning some music to a disc from itunes... the first disc worked fine, then on the second I received an error message and now ever since the drive will not accept a disc (I can pop it in and it makes some noise and then kicks it out) and ideas

hftvhftv, greetings; Not at all. One can utilize a lens cleaning DVD, shoot some compressed air in the slot or wrap a fine microfiber cloth (eye glass cleaning cloth) around a stiff piece of paper or thin plastic and insert it gently inside the slot. All of these techniques have had success in the past.
Ciao.

I just purchased a copy of Adobe Photoshop Elements 8 and the computer disc drive will not read it

I just pruchased a copy of Adobe Photoshop Elements 8 and the disc drive will not read the disc. What to do?

Try it on a different computer to make sure it is not a problem with the optical drive?

My optical drive will not read any music cds now or recognize a blank cd in the drive. it might read some data discs. what is wrong with it and how do i fix it?

My optical drive will not read any music cds or recognize a blank cd. it might read some data cds. what is wrong with it and how can i fix it?

The optics might be dirty. Try running a cleaning CD through it and see if that makes a difference.
If not, it will have to be replace.
Allan

My CD/DVD drive will not accept a disk anymore. Any ideas?

My CD/DVD drive will not accept disks anymore. Any ideas to make this work short of a very expensive replacement?

Read the os Help menu.
Apple Portables: Troubleshooting the slot load optical disc drive
Cures for an uncooperative CD/DVD drive

CD/ DVD Drive is not reading any discs! - HP Pavillion DV6747TX

Hi there, I have a problem. My CD/ DVD Drive is not reading any discs! I have no idea what's happened..it was going fine and then all of the sudden it stopped working.
The computer I have is a HP Pavillion DV6700 or DV6747TX to be exact and the CD/DVD-Rom drive is a TSSTcgrp CDDVDW TS%L632N ATA Device. It seems to be present in the Device Manager and in the Computer Menu. When I put a CD or DVD into the disc drive lights are blinking and it sounds like it's trying to load or do something, but nothing is coming up. CD Drive E still says CD Drive E instead of reading the disc that's in there and when I click on Drive E it says Windows cannot read the disc in drive E.
I have tried searching the net for answers including the suggestions on this website and have tried a few other ideas I have come across but nothing seems to be working. Any help would be greatly appreciated

This is usually a known software conflict and happens across the board will all computer manufacturers due to a issue with multiple media burning/ripping applications being installed on your system.
You can either run this file, go online to Microsoft's site for a fix, or manually fix it by following the instructions below:
Manually delete the registry entries
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows
Note Before you use this method, uninstall all CD or DVD writing or recording programs. Deleting the corrupted registry entries might cause problems with any other CD or DVD writing or recording programs that are installed on your computer. Uninstalling these programs before you start will help you avoid any problems that removing the registry entries might cause. You can reinstall these programs after the problem is resolved.
This method provides step-by-step instructions for how to use Registry Editor to delete the following corrupted Registry entries:
UpperFilters
LowerFilters
Step 1: Start Registry EditorStart Registry Editor
Start Registry Editor...type "regedit" into the run box on the start menu.
Step 2: Delete the UpperFilters registry entry
In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
Expand SYSTEM, and then expand CurrentControlSet.
Expand Control, and then expand Class.
Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
In the details pane of Registry Editor, on the right side, click UpperFilters.
Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only.
If you see the UpperFilters registry entry in the details pane of Registry Editor, go to step 6.
If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to "Step 3: Delete the LowerFilters registry entry."
On the Edit menu, click Delete.
Click Yes when you receive the following message:Are you sure you want to delete this value?
Step 3: Delete the LowerFilters registry entry
In the details pane of Registry Editor, on the right side, click LowerFilters.
Note You might see a LowerFilters.bak registry entry. You do not have to remove that entry. Click LowerFilters only.
If you do not see the LowerFilters registry entry, unfortunately this content is unable to help you any more. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
On the Edit menu, click Delete.
Click Yes when you receive the following message:Are you sure you want to delete this value?The LowerFilters registry entry is removed.
Exit Registry Editor.
Step 4: Restart your computer
Restart your computer. After you have done this, try to access the CD or DVD drive. If you can access the CD or DVD drive, and if you do not receive an error message, the problem is resolved. You can reinstall your CD or DVD writing or recording software.

Mac Mini 2.53 C2 Duo will not take any disc

Hi all here is my problem… I have a Mac Mini C2 Duo 2.53 that will not take any disc DVD or CD when it is turned on. If I turn it of and put a DVD or CD in the slot it will load on boot and play and read. If I eject the disc and load a new disc with in 5 seconds it will load a new disc if I wait longer than 5 seconds I can't load any form of disc I have to turn off the Mac.
I have Installed 2 different BD drives and 2 different DVD drives all with the same result. Any ideas would be greatly appreciated.
Cheers Patrick

I have installed now 6 different drives all new… all do the same thing I could cry have reset the SMC a few times no luck. The drives work fine in a different Mac Mini just not in this one. Is weird that they all work when the Mini is booting but not afterwards. I don't want an external drive as this defeats me buying an older Mini with internal drive.

Disc drive will not eject in Windows 7

I just upgraded from XP pro to Windows 7 home premium yesterday and it's all been working great save one little detail: my disc drive will not eject discs. I've tried the eject button (I'm on an aluminum macbook late 2008) as well as manually ejecting the discs from explorer. When I boot up in OSX I can eject discs fine. It's probably also important to note I'm using the bootcamp drivers that came with my 10.5.6 OSX installation disc, so I don't know if those are up to par for running Windows 7.
Any suggestions would be great

Hi,
I have the same problem with windows 7 not ejecting discs (with macbook pro late 2008 with latest Bootcamp drivers installed).
At the moment I can eject the dics only by putting windows 7 to sleep (closing the lid) and on wake the disc ejects by pressing the normal Eject key.
Hope apple (or MS ??) will fix this...
Message was edited by: Hoffphil

HELP - iMac SuperDrive not accepting any discs

Hi, I wonder if anyone can help me.
I have a 21.5-inch, Mid 2010 iMac running Mac OS X Lion 10.7.3 and the SuperDrive is acting up.
To put it simply: it's not accepting any discs.
And I don't mean that the discs go in and get ejected right away. No, I can't push them in. I know you have to push the discs in further (and with a bit more force) than on previous iMac models, but I get about half of the disc in and then it just stops. It feels as though it's hitting something and I'm not stupid enough to push harder and probably get it jammed.
I've tried a few things:
- reset the PRAM
- used Terminal to force the drive to eject and it only made a faint beeping sound, not what you'd expect
- logged into my Windows partition and tried to load a disc in there
and it's still the same.
The weirdest thing is that I loaded a DVD without any trouble just yesterday!
Has anyone encoutered this problem? Does anyone have a suggestion?
Thanks in advance.

As I was putting my iMac to sleep last night, the SuperDrive made a noise, the iMac woke itself up and then the drive worked just fine. I'm baffled but glad.

CD/DVD Drive is not reading any discs on Equium A100

My cd/dvd drive is not reading any discs whatsoever, blank, written or commercially written. It opens and closes and the light to show it is working is on. Device manager says the device is working properly.
Tried updating drivers, no updates available. Tried system restore back 1 day then 1 week then 1 month and still the problem cannot be rectified. When i put a cd/dvd in the drive and try to access it, it says: D:\ is not accessible. The request could not be performed because of an I/O device error.
Can anybody help me i've tried everything me and my friends can think of, or is it a better idea to just send it back to toshiba under the warranty.

Hello,
Here are a few windows articles that could help.
http://support.microsoft.com/kb/891894/en-us
This one might do the trick, if not try this one.
http://support.microsoft.com/kb/826510/en-us
Hope these help resolve the problem. If not it could be a registry setting error which can be rectified as well. But only if these 2 above do not help to resolve the problem.

Cd/dvd drive will not receive a disc, can anyone please help?

cd/dvd drive will not receive a disc, can anyone please help?

Apple Portables: Troubleshooting the slot load optical disc drive
Cures for an uncooperative CD/DVD drive

My disc drive will not accept any discs, it immediately pushes them out, but there's nothing blocking it. How do I fix it?

Similar Messages

Maybe you are looking for