My disk drive doesn't work!!

it wont read the disk's or eject them, how can I fix it or how much will it cost to get it fixed?

If you aren't sure then you probably dont have it (VMware lets you run Windows or another operating system on your mac).
Is there a disc stuck in the drive at the moment? If so, you can force eject it by holding down the trackpad button while rebooting.
If this doesn't work you'll probably need to take it to an apple store. If the drive needs to replaced, I'd guess it would run about $300.

Similar Messages

Is there an alternate method to installing 10.6? my disk drive doesn't work

I've purchased osx 10.6 for my 2008 17-inch Macbook Pro and received the disk in the mail, but my disk drive doesn't seem to be working. I was wondering if I could get some kind of flash drive or mountable disk image file that might be available for download or something? Anything except paying to get the disk drive fixed because i never use it anyway

I had to uninstall itunes, and now I don't want to install it because I won't be able to use my player.

Disk drive doesn't work

i have a macbook and leopard 10.5.8.
I also have an old ibook g4.
i've rarely used my macbook dvd drive and now it seems it can't read anything. i know its not broken but could it be because the lens is dirty or something. if it is how can i clean it. i can hear the disk wirring and spinning. not even blank disks are working.
my old ibook g4 can read everything perfectly and has no problems at all. i play all my dvds on it.
how come my ibook g4 disk drive works better than my macbook disk drive? how can i make my macbook disk drive work?

Are these disks which have sticky labels on them? Is this a problem with all disks? Some disks are actually thicker than others as some have noticed. Also check this article:
http://docs.info.apple.com/article.html?artnum=58641

I have a MacBook Pro bought in dec 2009. Currently has mountain lion osx installed. Worked like a dream until today. Randomly froze, so I restarted it. To find I got a grey screen. It wouldn't start. Also note my DVD drive doesn't work, but mountain lion

I have a MacBook Pro bought in dec 2009. Currently has mountain lion osx installed. Worked like a dream until today. Randomly froze, so I restarted it. To find I got a grey screen. It wouldn't start. Also note my DVD drive doesn't work, but mountain lion was installed via App Store anyway.
So here's what I done so far:
tried resetting PRAM - No success
Done disk utility. Disk verified with no errors. I even re formatted disk. - no success starting.
Tried re installing mountain lion via download . It froze halfway installing -no success.
Tried backing up a time machine backup from my USB hard drive. It froze at 1% - no success
Tried booting from safe mode - no success
Tried the command line boot - no success.
Please someone help!

Sounds like the hard dre has left the building, Died, in the Sh*tter, Gone to the hard drive resting place in the sky.
Buy a new drive connect it to the system with a SATA to USB adapter and see if you can install Mt Lion on that drive connected externally. If you can then the drive inside your system has failed.
Oh Wait!!!! You have the 2009 model. They are known for bad drive to logic board cables. So it may not be the drive itself but the cable going from the drive to the logic board. Do the same as above then if the system runs OK with the new drive connected externally install it in the system and see if it boots. If it does you are good to go. If it doesn't then it is more then likely the cable that hs failed.
I would suggest you also SAVE a copy of that download of Mt Lion and create a USB install drive from it using Lion Disk Maker, once you get your system up and running.

HT4718 optical drive doesn't work, hd is earesed and i need to install os x on my macbook pro

Hi there,
my questions are:
1.optical drive doesn't work, hd is earesed and i need to install os x on my macbook pro.
how to do it on internet?
2.already tried connected via lan cable, but folder with question mark appeared.What could be problem(DHCP was enabled)
3.Is it possible to do it in target disk mode through my even older powerbook G4
4. Is it possible to do it with flash memory , and how to download the stuff on?
thanks in advance
Allterro

If your Macbook Pro (MBP) came preinstalled with OS X Lion (10.7), you can use Internet Recovery to reinstall it.
You will need an Internet connection.
Restart your Mac using Command+Option+R until you see a spinning globe. This will boot into Apple's server and load their Recovery HD.
From the OS X Utilities menu, select Reinstall OS X. You should see a Lion logo to the left of this option.
If your MBP came preinstalled with OS X Snow Leopard you will need the DVD and an external CD/DVD drive to use to install it.
You may also be able to put your MBP into Target Mode with another Mac running a version of OS X that is compatible with your MBP. From that other Mac download OS X from the App Store and point to your MBP (Target Mode) to install to. I've never tried this but it sounds like it might work.

CD Drive Doesn't Work, Please Help

Recently my Macbook was running really slowly so I restored my Macbook to factory settings. Now my CD Drive doesn't work. I can't burn CD's from iTunes or use cd's for anything. Please help!

HI Yash,
After re-installing the OS; did you check for software updates? If they're are any you may want to install them and see if it fixes your issue. I know some times things stop working after an OS install if the software updates are not installed.
Can you still boot to the install disk? (by using option boot)
If you can't option boot to the install disk, you might want to try a SMC reset. http://support.apple.com/kb/ht3964
if you still can't you may want to try a NVRAM reset.
http://support.apple.com/kb/ht1379
If that doesn't help you could try the apple troubleshooting super drive article;
http://support.apple.com/kb/ht2801
if you can option boot to the install disk; but can't see disks when your booted to the built in hard drive, you might want to try a safeboot. http://support.apple.com/kb/ht1455

What can I do if my CD or DVD drive doesn't work properly in Windows 8?

QuestionWhat can I do when if my laptop CD or DVD drive doesn't work properly in Windows 8?
AnswerNote: For help with this issue in Windows 7, please see this article.
To get your CD or DVD drive working correctly, try these suggestions in the order listed.
Reinstall the Driver
Hold the Windows key and press the 'x' key to open a menu in the lower-left. In this menu, select "Device Manager." Expand "DVD/CD-ROM drives." Right-click the entry for the CD/DVD drive nested under "DVD/CD-ROM drives," then select "Uninstall." Finally, restart the computer. The computer will reinstall the drivers for the drive.
Power Cycle
Even when your laptop is off and unplugged, residual power can still be held in some components. While this is normal, clearing it can help with some hardware problems. Perform these steps to complete what’s called a power cycle.
Ensure the laptop is turned off.
Unplug the laptop's AC power cable.
Unplug all wires and peripherals. This includes CDs, DVDs, USB sticks, mice, printers, and any other accessories.
Remove the battery (if the model has a removable battery). If the model does not have a removable battery, check your user's guide to determine if you have a pinhole reset on the bottom. If you do, press this.
Hold down the power button for thirty seconds.
Reattach the battery if removed.
Connect the AC adaptor to the power socket that was confirmed to be working in the first step.
Connect the other end of the AC adaptor to your computer.
Start the computer and test the drive
Microsoft Fix-it
Your computer may exhibit one or more of the following symptoms:
Your CD or DVD drive no longer appears in Windows
Your CD or DVD drive does not read or write and is shown as disabled
The media in your CD or DVD drive cannot be read
The media cannot be written to a CD or DVD inserted into the drive
You receive an error message about your CD or DVD drive
If any of these symptoms apply to your computer, use Microsoft Fix-it troubleshooter available here.
System Restore
Try using System Restore to restore to the most restore point from before the problem arose.
How To: Understanding System Restore, Refresh, Reset, and, Recovery options in Windows 8 + Video
System Recovery
If the System Restore doesn't solve the issue, you could try a System Reset. Resetting your laptop to its original, out-of-the-box state is a great way to eliminate software as a possible cause of the problem. Note that doing a system reset will return the laptop to its default conditions, completely wiping your data. Information on how to perform a system recovery can be found in your user's guide.
For more information on performing a recovery, see the following article:
How To: Understanding System Restore, Refresh, Reset, and, Recovery options in Windows 8 + Video
Contact Customer Support
If the drive doesn't work after performing a recovery, it may be due to hardware failure. Please call customer support or seek servicing.

See this Microsoft article - http://support.microsoft.com/kb/314060/en-us For ways to fix manually
and/or use the proper microsoft fixit 8.1 and 8 or the other one for Windows 7, Vista, and XP listed below.
(these are from the Microsoft article)
Resolution 2: Use the CD/DVD Fix it troubleshooter
To automatically fix common issues with CD or DVD drives, click Run now, and then follow the on-screen instructions. Windows 8.1 and Windows 8
The Automatically diagnose and fix common problems with CD or DVD drives troubleshooter may automatically fix the problem described in this article.
                                This troubleshooter fixes many problems. learn more
Run now
Windows 7, Windows Vista and Windows XP
The Automatically diagnose and fix common problems with CD or DVD drives troubleshooter may automatically fix the problem described in this article.
                                This troubleshooter fixes many problems. learn more
Run now
If your problem is not solved, try the next
S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

HT1863 i have my serial number. I bought this macbook pro in Cleveland Ohio, and it is still under warranty. Now I am travelling in India and my disk drive is not working. need local help

i have my serial number. I bought this macbook pro in Cleveland Ohio, and it is still under warranty. Now I am travelling in India and my disk drive is not working. need local help. in chennai. I also need to retriwve my warranty paper online, as I am right now in chennai ad all my docs are in Cleveland.

You posted in the iPad forum instead of the MacBook Pro forum. To get answers to your question, next time post in the proper forum. See https://discussions.apple.com/index.jspa I'll request that Apple relocate your post.
 Cheers, Tom

Brand new Mac Pro.. CD DRIVE DOESN'T WORK!

I just set up my new Mac Pro yesterday, and the cd/dvd drive doesn't work. It worked once, when I was installing a printer, but it made a really bad noise, and now whenever I put any cd or dvd in, it doesn't even recognize it or react.
I don't know what to do.
I know I have a warranty so somebody from apple should be able to help me, but I can't even reach anybody on the customer support phone number.
Does anybody know a way to fix this?

Try depressing the SMC RESET button for 10 seconds, small round button under drive #4 in the rear (with unit unplugged).

Kernal freaks out and cd drive doesn't work.

I had trouble booting up my imac and it says something about the kernal not working during the boot up stage. I took out one of the sticks of ram and it will boot up fine. Does that mean that my ram is bad.
Also my cd drive doesn't work. I just put in a cd and it spits it out. I tried all sorts of cd's and it has the same results.
Please let me know what I can do.

If it works with different ram, then that means the ram that's in there when it won't boot is likely faulty. The kernal panics are likely due to the bad ram. Return and/or exchange it and double check to make sure you got the right type of ram. You want PC2-5300 (667MHz) http://docs.info.apple.com/article.html?artnum=303721
Secondly the drive issue sound like a failure of it to work al together. If you're under warranty I'd call Apple to arrange a repair, or take it into an Apple Store or Authorised Service Provider.
Nick

My cd driver doesn't work to install new hp printer

I bought a new HP Printer ENVY 4500 I can't use it from my Mac 0S as the CD/DVD driver doesn't work
.How do I conect it?

Hi,
Regardless the CD issue, I affraid that the printer is incompatible with Leopard (OS X 10.5) but require OS X 10.6 or a later version.
You may find its System Requirement listed below:
http://support.hp.com/us-en/product/HP-ENVY-4500-e-All-in-One-Printer-series/5304875/model/5304876/d...
I would suggest upgrading your operating system or contacting the retail and replace it with another model which is compatible with your operating system.
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

My disk drive is not working

MY disk drive is not working. When I put the disk in the side of the computer, it does not "suck" it in.

After reading so many complaints about people's computers on these forums, it is indeed refreshing to have someone write that their computer does not suck.

Dv9ooo series dv9925nr notebook no audio, disk drive no longer works

so i purchased this notebook brand new some years ago from best buy but right after my warrenty went out the audio would not work, then it could not even find the audio hardware installed, shortly after the disk drive no longer worked, so i stopped using because hp wouldnt do nothing about it, well i recently decided to look up the problem and read there was a lawsuit regarding this, i mean we spent 1000.00 for this laptop where 300.00 ones lasted longer and worked better, i have not bought a hp product since because i feel they dont stand behind their products, but i read the amd ones were being replaced, so is hp going to be able to still stand behind that and fix mine too, and what is the issue with it??

Hi @Lookin4help ,
I have sent your issue for review and do check your private message when a HP employee reaches out to you in regards to this one.
Best,
Russ
I worked for HP.

Disk drive isn't working, Macbook keeps freezing, what's going on?

I've had my laptop for about 2 years now, it's a Mid 2010 model Macbook Pro. I didn't have any problems with it until about 3 months ago. It started freezing randomly, and would give me this box in the middle of the screen of random colors/pixels. There is no input from trackpad or mouse, but everything keeps running. The screen freezes, but skype calls continue, youtube videos keep playing the sound, spotify will keep running, etc. It will do this randomly. For about a week it would do it a couple times a day, but then it stopped for weeks. It now does it randomly. The only way to fix it is with a hard shut off.
I also noticed that my Disk drive is not working. It does not recognize disks- blank cd-r, Cds.... It only seems to play dvds... It makes the sound like the drive is starting up when I try to play a cd, then shuts down immediately. It does this three or four times, then ejects the disk.
Has anyone else had issues like this? What can I do about the freezing?
My macbook pro seems to be running hot when I'm on sites like tumblr that have a lot of pictures or gifs. It never did that before. What's going on?

Check out: Troubleshoot the spinning beach ball/freezing & crashing and Troubleshoot the spinning beach ball
===================
Another help source (if you haven't already done so).
Go to your OS Help Menu. In the search field type dvd
Click on all the troubleshooting topics & Support Articles that pertain to your issue.
You can also do the same in Disk Utility. Open same up.
At the bottom left of the window, click on the purple button w/the "?" in the middle.
This will bring up the Help Menu.
===============
Try a different brand. Top forum favorites
CDs
FUJI
TDK
Verbatim
DVDs
Maxell
Verbatim
Make sure the DVDs are not dirty, smudged and/or scratched.
http://docs.info.apple.com/article.html?artnum=50448 How to Handle and Clean CD and DVD Discs
Your drive may need cleaning. Cleaning kits can be purchased from any store that sells CD/DVDs.

HT201240 how do a reset my mac os x if my disk drive do not work? I bought this laptop from a local exchange group on facebook! can anyone help me ?

Can someone help me i bought a macbook os x and it has a password to login but the person i bought it from does not know the password so im stuck with a macbook that i cannot login ? it there a way to reset it? ALSO I read that you can restart it with the cds and i got some but the disk drive does not work !

Forgot Your Account Password
For Lion/Mountain Lion
    Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     When the menubar appears select Terminal from the Utilities menu.
     Enter resetpassword at the prompt and press RETURN. Follow
     instructions in the dialog window that will appear.
     Or see Reset a Mac OS X 10.7 Lion Password, OS X Mountain Lion- Reset a login password, and
     OS X Lion- Apple ID can be used to reset your user account password.
For Snow Leopard and earlier with installer DVD
     Mac OS X 10.6- If you forget your administrator password
For Snow Leopard and earlier without installer DVD
    How to reset your Mac OS X password without an installer disc | MacYourself

My disk drive doesn't work!!

Similar Messages

Maybe you are looking for