My documents won't open...??

Each document just has the 'Pages' logo.....
If I create a new document then that's fine but all my 'old' documents done open....

Yes I was connected cause I could brows on different websites. I did save the files to iCloud, but when I tried to download it from iCloud.com I got a error message. Can't se the documents in iTunes either. If I go to Settings-iCloud can I se that they are saved there...

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Word documents won't open in Lion

I installed Lion and now my Word documents won't open. I tried to open them with Pages but that didn't work either. Any suggestions?

If you upgrade word the documents switch from .doc to .docx

Recent update OS10.5 to 10.6 to Lion. Using Pages (4.1) only some documents won't open. At Genius bar loaded new copy Pages; reloaded Lion clean install. Still won't open although will on another computer. What now?

Pages question: recent update OS10.5 to 10.6 to Lion. Using Pages (4.1) only some documents intermittently
won't open. At Genius bar loaded new copy Pages; reloaded Lion clean install. Still won't open although will on another computer. On the other Mac (running Lion), saved a copy of a document with a new name and sent it back to first computer. At first it would open, but now it as well as multiple other Pages documents won't open. What now?

yes;
I got Pages to work now- there were two versions, one Universal, and one Intel- by moving the Universal to trash ( although I can't delete it) and moving Intel version to iWorks folder in Applications, it is now working. Doesn't explain why it didn't work though- the other MacBook pro 17 inch that could open all the Pages documents also has two copies of Pages as I see now....
I still however can't open Numbers documents on the MacBook pro 15 inch.... it is a Universal version of Numbers.

Pdf document won't open

Have a new Intel iMac w/ OS 10.5.2 and a pdf document won't open. I get the message"you can't open the application because it's not supported on this architecture". The pdf document will open if I use Preview. What's the problem? Thanks for any input.
Lou

Cassidy
Have Windows XP.
I have Adobe 7.0 but cannot open e-mails attachments from Acrobat, Adobe, PDF.
Tried downloading newer versions. After installing, I click for the next step. Box appears indicating it will not install on a network.
Than an error message when I click out.
I have no network.
How can I successfuly download Adobe Reader, PDF, etc. on Windows XP?

HT4942 pages document won't open on ipad or icloud

I have created a document in pages on my ipad.
All of a sudden after switching to another document and then trying to switch back, on my ipad which wasn't connected to the internet at the time, I could no longer open my document in Pages.
I message popped up saying document won't open. I tried making a copy of it and the copy had the same error message when I tried to open it. I tried emailling and exporting it in the ipad Pages app but it froze up when trying to do it and didn't work.
I logged onto icloud and I see the document there but it won't open. I get a message that says "Document Can't be downloaded, please try again"
Is there any way to recover this document? It is so frustrating because I can see what I wrote is still there in the thumbnail - but I just can't get the actual document.

susanjw wrote:
Having spent many hours on this, I do admit to some frustration and am wondering why it has to be so complicated.
It isn't complicated if you don't use it. Like Apple.
Peter

Scanned documents won't open in pages.

I have an HP Photosmart D110. I have tried scanning and saving to documents with tiff, jpeg and pdf but when I open pages the documents are greyed out and won't open. I am using Mac OS X version 10.6.8. I am new to Macs and am not tecnical, please help.

The HP scanners usually save to certain default folders which may not have read/write privileges.
Look in the scanner panel and you will see that you can choose to save to another location. Choose your documents folder or desktop.
But I think you are actually trying to open the scans from the Open dialog. Open is for Pages or other WP documents, not for images.
You import the scans by either dragging them into Pages or by going Menu > Insert > Choose…
Peter

QuickTime Player Document won't open

I tried opening it a few times and checked permissions, (I think they're set right) and QuickTime won't open my QuickTime Player Documents. The end part is .ml20.
Any advice?

"checked permissions, (I think they're set right) "
Do you actually mean you checked your QT MIME settings? Asking because you really don't check permissions to set anything.
Repairing permissions involes the following:
Save and/or quit your applications & doucuments
Go to Applications>Utilities Folder
Click Disk Utility
Click the Volumn (HD) that you want to check.
Click the Repair Disk Permissions button. (Don't worry about verifying)
At the bottom of window when the repairs have finished, you will see the “most important thing”:
Permission Repairs Complete
The previliges have been repaired or completed on the selected volumn.
Restart your computer.

Hp windows 7 64-bit documents won't open

I have gotten a new computer and my documents are all their but when I try to open them they won't open. How do I go about getting them open

Hi,
Most likely the files are not associated to the default programs. What type of files you are trying to open?..If they are microsoft word or MS excel then you'll need microsoft office installed in the computer.
To fix the problem for other files you can try few things..
i. First make sure all windows updates are up to date. If there are any updates pending then install them.
ii. Then open HP Support Assitant and check if there are any pending updates from HP.
Using HP Support Assistant
iii. If after running all the updates the problem still persists then can follow the steps from the link below or directly run the file listed there..
Set File Associations Through Default Programs
Note:
If you have HP Support Assistant installed on the computer(The Blue Question Mark) then open it ==> Complete all pending Updates & Tuneups==> Restart and Check. It may solve your problem
Although I am an HP employee, I am speaking for myself and not for HP.
**Click on “Kudos” Star if you think this reply helped** Or Mark it as "Solved" if issue got fixed.

Mavericks Pages 5 documents won't open

I upgraded to Mavericks a few days ago. I have documents that were created in Pages ’09 that will no longer open. (Some will, and I don’t know what the difference is) When I try to open one, it either opens, no problem, or I get the message “The required index.xml file is missing”. This message is in a rectangle with an icon representative of Pages ’09 (the inkwell). Since it has this icon, I’m assuming that I was trying to open it in the ’09 version, which is what I intended to do. Since this didn’t work, I tried to “open with Pages.app (4.0.5)” and got the same message. I’m a little afraid to try to open it in Pages 5, since I’ve heard rumors that this could ruin the document. I’m at a loss, and, like everybody else, I have important documents that I need access to. After I upgraded I had both Pages ’09 and Pages 5 on my dock, instead of one of them being in the applications folder. I have looked briefly at pages 5 and determined that I prefer ’09. They are both still in my dock but I never open Pages 5. I’m using an iMac with 10.9.4. All my documents are in Pages ’09 and I want to open them in Pages ’09. What to do?

Having two versions of Pages on your Mac is a royal pain. The correct version of Pages '09 for Mavericks is v4.3. Apple has a downloadable update here. I am current with both, including Pages v5.2.2. Your opening errors may be due to that Pages v4.0.5 running on Mavericks and needing a newer v4.3. Run Disk Utility from /Applications/Utilities after updating Pages ’09 per above, and verify/repair your permissions.
I have dragged and dropped Pages '09 from /Applications/iWork '09, and Pages v5.2.2 from /Applications onto my Dock, so the icons are adjacent. You should drag and drop each of your Pages Dock icons out on to your Desktop about two inches and release them to remove them from the Dock. Don't worry, these are aliases to the real applications. Now drag/drop each of the Pages applications back onto the Dock as I have done. You will now know exactly where these icons point back to the individual application locations.
In System Preferences > Security & Privacy (click the gold lock), under Allow apps downloaded from: mine is set to Mac App Store and identified developers. I am wondering if you have FileVault enabled for your boot drive? I have never seen your dialog as posted, so try my settings.
With both applications installed on your Mac, you can only open Pages ’09 documents as follows, and double-click will always open them in Pages v5+.
Launch Pages ’09, and open the document via the application File chooser
Right-click on the ’09 document, and from the Open With sub-menu, select Pages (v4.n)
Drag and drop the ’09 document onto the Pages ’09 Dock icon.
Pages v5.2+ will open a Pages ’09 document without asking if you want too. As Pages v5.2+ is about 110 features/functionality less than Pages ’09 v4.3, it will also silently filter content from your ’09 documents as it opens them. This has been a catastrophe for those without backups.
For forward organizational purposes, I would recommend that you create a custom tag name and color in Finder Preferences for explicit identification of your Pages ’09 documents. You can change this color and tag name in the open document title when you roll over the file name. Then you have both a visual clue to avoid opening these in Pages v5+, and the tag name allows you to use an Finder Window, or Spotlight search on that name to exclusive find Pages ’09 documents. Here is an example of a Finder tag: Pages search:

After installing update for Pages 5.0.1 documents won't open

Hi,
Was running Pages 4.3 on Maverrick 10.9.1
I got a notification that an update was available. I clicked to update the application. Pages 5.0.1 was installed. It launches. It seems I can create new documents as well.
However, I’m unable to open my previous documents. Moreover, I can’t seem to open them with the old Pages version (4.3) either. When I right-click the icon in the dock, the old documents that were open when the update occurs are listed. But I can’t get them on screen.
Is there a cache to clear? Shall I restart? Any suggestions will be appreciated.
P.

A restart solved the issue.

Pages '09 Document won't open - file missing

Hi all, I recently upgraded to Pages '09, and have created my first document it in, a four page newsletter. I attempted to open it this evening, and am getting an error message that says "Newsletter Name" couldn't be opened, the required index.xml file is missing.
If I attempt to open it in Pages, it doesn't even show up on my recent list. I can see it in my documents, though, and trying to open it there gives me the above message. Is there a way to recover the document, or am I doomed? Obviously, I've now learned to save a copy, but I've never had this happen and have created over 50 documents in Pages '06 and 08.
Oh, and I can do a "quick view" and see the document in small format.
Help!

Amy,
I was having a similiar problem: Message-"The document [ ] cannot be opened. The file is not in the right format. The file might be corrupted, truncated or in a different format that than you expect."
I was able to figure out that for some reason Pages did not set itself as the default program to open Pages documents. Very strange.
Here's what I did: select the icon that represents the document, go to Finder menu and select File - Get Info, in 'Sharing and Permissions' section click on the 'key' icon and type in my password from the keychain, in the 'Open with...' section change the software selection to 'Pages', go to 'Sharing and Permissions' to lock the 'key' icon, close 'Get Info'.
Hope this helps anyone.

Error message when double-clicking icon to open document, won't open

My documents will not open when I double click their icon. They will open when dragged to the application icon or from the application itself. I get an error message if I try to open by double-clicking the icon. This is for In-Design, Photoshop, Illustrator, etc. Is this a simple fix?
Thank you.

Select one of the icons in question and do a Get Info on it.
You will be presented with the standard Get Info window telling you, amongst other things, what the default program is to open the file.
You can also select "Use this application to open all similar douments like this".
See if that helps.
Normally the finder will do this for you so there may be other issues going on with your user preferences.

Word and Excel Documents Won't Open Using Office 2013

We recently upgraded to Office 2013 (running Windows 7 Pro), and now when I try to open a word document by double-clicking (either from windows explorer or an attachment in outlook), it frequently opens a blank box but not the file. I have to close
the box and retry by right-clicking and then open, but often have to try several times. Any help would be greatly appreciated!

Hi Rosa,
Please try to repair your Office as a quick fix.
If that doesn't help, try the following methods:
Excel:
Delete or rename the "ddeexec" key under:
HKEY_CLASSES_ROOT\Excel.Sheet.12\shell\Open\
And delete or rename the "command" string under:
HKEY_CLASSES_ROOT\Excel.Sheet.12\shell\Open\command\
Word:
Delete or rename the "ddeexec" key under:
HKEY_CLASSES_ROOT\Word.Document.12\shell\Open
And delete or rename the "command" string under:
HKEY_CLASSES_ROOT\Word.Document.12\shell\Open\command
Max Meng
TechNet Community Support

Large cs3 document won't open in cs6

Good morning,
I have a 1.3gb catalogue that was created in InDesign cs3. I have now got cs6 and have tried to open the file but it keeps freezing on "converting data".
On the odd occasion it crashes the pc almost instantly, on others it just seems to freeze or be making small progress for hours before eventually crashing the pc.
The current scenario has the document being opened for 8hrs and it is about 30% along the progress bar.
Is there anyway that I can improve the performance of this conversion?
I am working on a windows pc with vista 64bit (which works with other documents fine), running with 6gb ram.
Look forward to any advice.

I can't find anyone with cs3 to open the file, we have a cs4 within the business but again with no joy in opening the file.
A friend of mine has an old cs3 from their student days but I assume it won't let me activate the licence as it as a student / teacher licence and it probably was not deactivated from their old system, and I guess also it's just not the right thing to do...
I have the file in PDF which could be a solution, albeit meaning I lose the edit ability of the old pages, but at least I can use these along side some new pages.
otherwise there's going to be alot of work to replicate this old file in a newer version of ID.
thanks for all your comments, I will let you know how I fair

Applework documents won't open

Can I still buy Appleworks? I have quite a few documents on my old OSX saved in appleworks. However, I can't open them on my new imac because it doesn't have Appleworks installed - and Pages and Microsoft won't recognise the documents either.
Where can I buy the software for good old fashioned Appleworks?

Hello
-1- which was your old machine?
If it was an iMac, iBook, AppleWorks was bundled with it. If you always own this old beast or if it is dead, you may use this bundled AppleWorks on the new machine.
-2- in other cases, to use AppleWorks, you must buy it. All Apple vendor must be able to sell yo a copy of AppleWorks 6.2.9.
You may also buy it thru AppleStore.
From time to time some copies are available on ebay but in this occurence you must check that it is not an old version (before AppleWorks 6.2) whose installer will not run on your intel inside iMac.
Yvan KOENIG (from FRANCE lundi 2 octobre 2006 14:02:0)

Pages Document won't open

Hello, in need of desperate help. Im having trouble opening a pages document I saved. It's coming up with the following error 'document could not be handled because Pages cannot open files in the “data” format. Is there any way to fix this? thank you in advance

Hi,
I also have problem with a presumably corrupt file. My tip is to open the XML document with Safari and then copy and paste the text into a new document. That way you get rid of the whole <xxx> tags in one swoop. However, you also loose formatting and paragraphs that way.
This just happened to me:
• Pages immediaately crashes when I try to open a 200+ pages document....
• The same happens with my Backup files...
• When I try to open it with the File:Open menu, the same thing.
• When I try to drag and drop the file into a blank document, it says (among other things) that the file might be corrupted....
• When I look at the package contents, i can open and read every single file just fine!
• So what is pages doing? it doesn't even try to recover it!
Actually, «Apple», it would be very very easy to write a small script to convert this XML file into RTF or even better yet, have an option to read it back (recover) into Pages. Why don't you do this?? Really?
Thanks,
Gary

My documents won't open...??

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