My EE account has not updated to my new pay monthly phone?

last week i went from a pay as you go phone to a contract phone but kept the same number. when i log in it keeps showing my pay as you go plan, how can i change this? it also says i need a 4 ditgit code which i dont havethanks

You need to ring customer service and ask them to delete your online account for you.  They will tell you to wait a couple of hours.  You need just need to set-up a new online account from scratch.  It should then show your account as pay monthly.   During the set-up process, make sure you tick the box that says something along the lines of 'You are are bill payer' as this will give you full control of your online account.

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