My email address has changed and when I try to play purchased songs it asks me to authorize another computer under the old email address.  How do I play the music that I have purchased?  My account is current with the new email address.

My email address has changed and when I try to play purchased songs it asks me to authorize another computer under the old email address.  How do I play the music that I have purchased?  My account is current with the new email address.

You may have already done this, but try de-authorizing your computer (through the iTunes:Store menu) and then re-authorizing it.

Similar Messages

  • HT1349 I was forced to get a new computer after the old one crashed. How do I retrieve my music that I have purchased

    How do I retrieve my music from my account to my new computer

    You may have already done this, but try de-authorizing your computer (through the iTunes:Store menu) and then re-authorizing it.

  • Somehow my alternate email address was changed and when I try to edit it says that email is being used by another account?

    Will not let me change my alternate email address...says it's being used by another account.  Don,t know what I have done.

    It probably really is being used by another account. That account holder may be you, or it may have been an Apple ID used at one time in the past, which again may have been you. Doesn't matter which. Once it's used, it can no longer be used by anyone, ever again.
    By "already in use" it means that email address might be an Apple ID, or an "alternate email address" associated with any Apple ID that has not been deleted from that Apple ID, or a "rescue email address" for an Apple ID that also has not yet been deleted. Therefore if you have another Apple ID go to https://appleid.apple.com/ and using the "Manage your Apple ID" button, check your account for alternate email addresses. If that email address is present, deleting it will make it available to use for an Apple ID.
    Rack your brain for any other Apple IDs you may have used in the past.

  • How do I re-download music that I have purchased i...

    Is there any way to do this?

    Hi Coxy322
    On PC, if you have Ovi/Nokia Player:
    -sign in and click on Account on the upper part of the player and select download history. 
    -click on purchased downloads and look for the songs and click re-download.
    If you don't have ovi player:
    -go to www.music.ovi.com
    -if you will ask to select country, please select it.
    -then if you are on the homepage already, on the upper left corner you have the sign in button.
    -sign in, click explore store and click on account.
    -on the left side of the screen, please click download history. Then select purchased downloads again.
    -look for the songs and click re-download button. It will ask you where you want to save it. Then you can just transfer it to your phone if you want.
    Using your phone:
    -go to ovi music icon on the phone. Select country and click ovi music button. If asked to sign please do.
    -on the lower part of the screen you'll have 3 icons. The home icon, my account icon and the search icon. Please click the middle icon which is my account. Then if you are sign in already you can also see there download history, please click on that (If not yet sign in, please sign in first). Then select purchased downloads and re-download those songs again.
    If my post helped you, please don't forget to click on the "White Star" and if it resolved your issue click on "Accept as Solution"

  • Why am I being told my email address has changed and need to change it for my apple id to work?

    Not just iTunes store, but every day or so, when I'm trying to check for updated apps in iTunes, or download something on iPhone or update OS X software via App Store, I'm told that my email address has changed and I need to update it before I can download tunes from iTunes.
    I then get redirected to a page where my apple id is shown (my email address), the address field is blank and a couple of password fields with ****** in them.
    I put my email address (apple id) back in and all is well.
    Why is it being reset all the time?
    I don't have another apple id with the same address, but I do have a lot of devices using my one apple id:
    A Mac (Lion latest)
    iPhone 4S (iOS5 latest)
    iPad 1 (iOS5 latest)
    iTunes on XP (latest iTunes)
    iPhone 3G (iPhone OS 3 - yea, really ancient)
    Apple TV 1 (latest)
    Wondering if one of these could be causing a reset.

    this can happen when the billing address in your appleid info is not EXACTLY the same as your bank details, depending of the bank (see if you right "st" instead "street" maybe)
    check out this article:
    support.apple.com/kb/TS1646

  • HT1688 I need to delete my iCloud my email address has change and I don't know old password todelete

    I need to delete my iCloud my email address has change and I don't know old password todelete

    i cant active my iphone after restor and i forget my apple id and password
    can you active my iphone

  • I have just required a second hand mac and when I try to download a song or import a cd to iTunes an error notice says that I am not priveledged to make changes? The preference settings and apple I'd seem to be ok. How do I fix this?

    I have just required a second hand mac and when I try to download a song or import a cd to iTunes an error notice says that I am not priveledged to make changes? The preference settings and apple I'd seem to be ok. How do I fix this?

    Greetings,
    I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
    At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
    The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
    I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
    You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
    Good Luck - Cheers,
    M.

  • CAN I CONNECT MY IPOD CLASSIC TO ANY COMPUTER AND UPDATE ANY MUSIC THAT I HAVE PURCHASED FROM ITUNES ON MY IPAD?

    CAN I CONNECT MY IPOD CLASSIC TO ANY COMPUTER AND UPDATE ANY MUSIC THAT I HAVE PURCHASED FROM ITUNES ON MY IPAD?

    Plug the iPod into the new computer.  When it pops up on the left sidebar, right-click on the iPod and select "Transfer Purchases".  Make sure that you Authorize the computer to play content purchased with that account, or else the music will not play.

  • I have my ipod attached to an old, out of date email and when i try to update from my ipod it says "your itunes store password is incorrect"  Any ideas why/how to fix?

    i have my ipod attached to an old, out of date email and when i try to update from my ipod it says "your itunes store password is incorrect"  Any ideas why/how to fix?

    Try from a computer.   You may have to reset your password.  If you can't get the comfirmation email then you can use the secret question.  Once you can log in then you change the the email address.
    See:
    Frequently Asked Questions About Apple ID
    Here is how to contact iTunes:
    Apple - Support - iTunes - Contact Us

  • I purchased a Logic Pro 9.1.6. from App Store and when I try to open it, it's asking for a serial number. That shouldn't happen, they told me on Applecare Professional Application Support. Once I had a "trial version" of Logic Pro 9.0.0. Does this matter?

    I purchased a Logic Pro 9.1.6. from App Store and when I try to open it, it's asking for a serial number. That shouldn't happen, they told me on Applecare Professional Application Support. Once I had a "trial version" of Logic Pro 9.0.0. Does this matter?

    ufo62 wrote:
    Yep, there's versions and "versions". But I'm a poor, stupid guy and now I had my first chance to get The REAL Logic Pro. So please, if somebody could help me with that I would be grateful.
    You would need to delete all of the Logic Audio related preference files, reciepts...etc, located in these folders.
    ~/Library/Preferences
    Users/YourName/Library/Preferences
    ~/Library/Receipts
    And possibly
    ~/Library/Applicationsupport/ProApps
    I guess it's possibly safe to assume that all of the people posting on this board asking why the App Store version is requesting a serial have been using pirated software.

  • I just downloaded iTunes on my new PC and all the music that I have purchased through ITunes that was backed up on the cloud won't play. It is telling I must authorize this computer before it play pre purchased music. how do I authorize my computer.

    I just downloaded iTunes on my new PC and all the music that I have purchased through ITunes that was backed up on the cloud won't play. It is telling me I must authorize this computer before it can play pre purchased music. how do I authorize my computer to play this music?
    Thank you for any assistance.

    Tigon's already got you covered here. But I'll chime in with some English localisation advice.
    There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
    The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
    If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
    Then you'll find the control in the Store menu:
    Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

  • I have downloaded cds into my itunes library and want to load them ont my ipod touch.  it is only transferring music that i have purchased.  How come?

    I have downloaded cds into my itunes library and want to load them ont my ipod touch.  it is only transferring music that i have purchased.  I did not have this problem with my iphone or my old ipod touch.  How come?

    Do they play in iTunes on the computer?
    Did you use the iTunes import feature?
    http://support.apple.com/kb/PH12486
    What is the format of the songs? Select a song and right click and select Get Info and go to the Summary tab

  • I have a new Ipad and when I try to buy an app it asks for my  questions! I dont remember them so I press the button that send me an email to reset them. Ive sent it various times but it doesnt arrive. please help I need this app for school!!!

    I have a new Ipad and when I try to buy an app it asks for my  questions! I dont remember them so I press the button that send me an email to reset them. Ive sent it various times but it doesnt arrive. please help I need this app for school!!!

    See Kappy's great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
     Cheers, Tom

  • I have downloaded sevral movies like iron man and spy nevt door, and when i try to re download them it asks if i want to buy them again, how can i re download them without aying again?

    i have downloaded sevral movies like iron man and spy nevt door, and when i try to re download them it asks if i want to buy them again, how can i re download them without aying again?

    You can't. Movies are sold on a one-time only download. You would have been reminded to back them up at the time of purchase, unless you had previously opted to supress such reminders.
    tt2

  • TS1424 I have just opened iTunes and only the music that I have purchased from the iTunes store is being shown: I can't find any of the music that I have imported from a file. Help?

    I have just opened iTunes and only the music that I have purchased from the iTunes store is being shown: I can't find any of the music that I have imported from a file. Help?

    See this post.
    tt2

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