My Envy 120 won't print from my ipad

My Envy 120 was printing from my iPad 2 until it ran out of ink. I installed a new HP cartridge and it is copying ok. However when I try and print from the iPad- it is doing nothing. Initially it printed blank sheets but now nothing is happening. It also says on my iPad that the printer is low on ink which it is not. Thank you

Wendy7
Welcome to the HP Community Forum.
Try restarting everything, including your home network Router.
If that does not work, then you might try reinstalling the printer App on the iPad. I realize that is extreme, but the app connection is whonked and the app is talking to the "old" setup. It needs to know things are OK.
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And...Click Accept as Solution when my Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Kind Regards,
Dragon-Fur

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HP Envy 4500 won't print from computer

Hi,
My HP Envy 4500 has been working perfectly for quite some time now. Unfortunately, it has stopped printing from my Dell laptop, running Windows7. It scans to the laptop just fine. It copies fine, and it prints from my iPhone fine.
I have looked at a ton of posts and tried many things:
*uninstall/reinstall wirelessly (at least 8 times) -- via the https://123.hpconnected.com/activate/woobe/ENVY4500 site
*uninstall/reinstall via USB
*ran print/scan doctor utility (or whatever it is called) and been told everything looks fine
*sending a test page via one of HP's tool is fine, however, printing the internal test page via the HP tool fails
I am losing my mind and would really appreciate some help.
Thank you!

Hello @JNZM,
Welcome to the HP Support Forums!
I would like to assist you today with resolving the issue that you're experiencing when trying to print from your Windows 7 computer to your HP ENVY 4500 e-All-in-One Printer. Thank you for including all of the troubleshooting steps you have completed prior to reaching out for support. At this time I will be running you through some troubleshooting steps to check the actual print system on your computer. The Print Spooler is what controls printing from Windows computers. It is built into the Operating System. If the Print Spooler is experiencing issues than you will experience printing conflicts. Should the Print Spooler be experiencing a conflict, the software and scanning feature for the printer will not be affected. Can I please have you follow the steps below.
Step 1: Check Print Spooler:
Click on your Start menu
In the 'search programs and files' box located right above Start type services.msc and hit enter on your keyboard
When the Services window opens scroll down until you see Print Spooler
Click on Print Spooler once just to highlight it
If you see Start in the top left hand corner than that indicates that your Print Spooler is in fact Stopped (not good). But we will leave this for now.
If you see Stop or Restart in the top left hand corner than this indicates that your Print Spooler is actually Started. Please click on Stop to temporarily Stop the service.
Minimize this window as we will need to come back here
Step 2: Check Spooler Folder:
Click on your Start menu
Select Computer
In the Computer window select your C Drive
Click on Windows
Click System32
Click Spool
Click PRINTERS. You may get a permissions warning, just Continue past this.
The PRINTERS folder should be empty. If there is any files in here they are corrupted print jobs. Right click on anything in this folder and 'delete' the files.
Close the PRINTERS folder
Step 3: Start Spooler:
Reopen the Services window we previously minimized
Click on Print Spooler again to highlight it
Click on Start in the top left corner
If you get an error message please take note of it
If the Print Spooler starts successfully you will see 'Stop and Restart' as your options in the top left
Once the Print Spooler has started please test printing again. If printing fails, or if the Print Spooler fails to start, please proceed to the next step.
Step 4: Run Microsoft Fixit:
I'm going to have you run a Microsoft Print Fixit Tool to identify and correct any print system issues or Registry corruptions on the computer.
Please click here to access the Microsoft Fixit website
Once the page opens under section (2) select Print, fax, scan, share or save.
Under section (3) select Run Now for Diagnose and fix printer and printing problems automatically
Once the download is complete please follow the onscreen instructions to run the Microsoft Tool
Once the Fix has run, please test printing again.
Please respond to this post with the result of your troubleshooting. You can also say 'thanks' for responding by clicking the 'thumbs up' icon below. I look forward to hearing from you!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

New HP envy 5530 won't print from my computer

I just installed my HP envy 5530 through a wireless connection. It will not print anything from my computer. It shows it is printing but then the printer doesn't do anything. I can print from my andriod phone though. I have tried using the HP print and scan doctor. It says everything is fine. When I try to print a test page it doens't do anything- it will print an internal test page though. I have tried uninstalling and reinstalling the software (I also removed all old HP software)- that didn't help. I also tried turning off my firewalls- also didn't help. Not sure what else to do.
I have windows 8.1 and an acer computer. I have had wireless printers before (HP) and never had a problem.
Thanks for your help.
Tara

Hi usmc_roque,
Thank you for your reply.
I would suggest the following:
- Uninstall the software. Uninstalling the Printer Software.
- Remove USB cable.
- Reboot PC.
- Download and re-install the software. HP ENVY 5530 e-All-in-One Printer Drivers . click the next button next to the Operating System type. (Make sure to choose Windows XP), scroll down, and click on Driver - Product Installation Software (1), then click on the blue download button next to HP ENVY 5530 e-All-in-One Printer series Full Feature Software and Drivers to download the driver.
Try this as the HP Printer Install Wizard for Windows, is only compatible with Windows 7, and up to Windows 8.1.
Hi dwneylonsr,
Thank you for your response.
I would suggest to power off the PC, then the printer. Unplug the power to your router for 30 seconds, plug the router back in. Then turn back on the printer, then the PC. After that try to Uninstall the Printer Software, and re-install again. HP Printer Install Wizard for Windows.
Hope this information helps, and have a good day.
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

HP Envy 7645 won't print from photo tray

FIXED my own problem!Never thought to try setting the paper size to 4x6 in/10x25 cm! That's apparently what I get for being metric-phobic (or ignorant). But really, why provide a 4x6 option in the first place? I can't get my Envy 7645 printer to print from the photo tray. I'm specifically trying to print from the Photos app. I select the print option, set the printer, paper size (4x6), and paper options to "print from photo tray." I select print, and the HP print dialog appears and from there I am unable to set the photo tray as the paper source. The dialog comes up with "Default Settings" as the Presets option and when I scroll down through the dialog to select the Paper Type/Quality option, it shows paper type as HP Photo Papers, Quality is set to Normal, and the Source is set to Automatic (which fails to print from the photo tray; it defaults to the main tray). When I try to shift from Automatic to Photo Tray, I get an error message that says "The paper size selected is not supported by the Photo Tray. To print with the Photo Tray, go to the Page Setup dialog, choose a paper size supported by this tray, and then return to the Print dialog." At this point, I have no idea where to find the Page Setup dialog (it's not immediately apparent in the avialable options and I can't seem to find it under any of the Photos print options). Further, I don't understand why I'm getting the error in the first place as the paper installed in the tray is, indeed, 4x6 (as set in the original Photos dialog). I've tried playing with any number of varities of options (e.g, changing from HP Photo Papers to the generic other photo papers option, not specifying size of photo paper) and any time I select the photo tray option, I get the error message.

Hey , Welcome to the HP Support Forum. Did you still need assistance? I see that you have some interface questions about printing photos from a Yosemite Mac using your HP ENVY 7645 e-All-in-One Printer. I would like to help. Have you installed your printer's full-feature driver on the Mac? If not, click here to install. Also, for your information, your printer's specifications re: supported photo paper sizes is available here. When I tried printing a photo from my Yosemite machine (albeit with a different printer) this is how I configured the print job: If I had the option I would also recommend setting the paper type to correspond with whatever kind of photo paper you're using. If this approach doesn't help try the following steps: Uninstall your printer - click here for instructions. Repair disk permissions on your Mac - click here for instructions. Once you've finished running the above-noted utility, restart your computer. Lastly, click here to reinstall your printer. Please let me know the result of your troubleshooting by responding to this post. If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below and clicking to accept this solution. Thank you for posting in the HP Support Forum. Have a great day!

HP Envy 4500 - Won't print from Notepad

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From the "AirPrint Basics" article:
Additional Information
If you are unable to print, or if you see the message "No AirPrint Printers Found"
Verify that the printer:
Has power and is turned on. If it has power, turn the printer off and then on again to see if that resolves the issue.
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My HP Envy 120 wireless printer will not print from my ipad.

My Envy 120 series (E39A3C) will no longer print from my ipad. The day I installed it, it did print, but since then will not. As far as I know I have not changed any thing.
It prints perfectly well from my PC and laptop.
I have taken all the advice (I think) from the HP Help site, like switching off and on again, like Uninstall and then Install again. Nothing has made any difference.
This question was solved.
View Solution.

No problem, I hope my responses were helpful in some way. The claim code that was printed on the "Important Printer Setup instructions" page when you enabled web services is the printers unique email address, when you append it with @hpeprint.com. AS you have seen, when you send an email from your iPad tot his address with either text content or a file attachment it will print on your Envy 120 provided both the printer and the iPad are connected to the internet via your WiFi network at the time you send the message. Just in case you run into any issues with ePrint jobs being delayed or not completing, here is a support document that gives possible causes and solutions.
Best
If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.

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Hi,
Download and run HP Print and Scan Dr utility from link below to troubleshoot the issue.
www.hp.com/go/tools
Although I am an HP employee, I am speaking for myself and not for HP.
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Hi,
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Hi @happyhunter11
Please make sure your firmware is up to date; Getting Printer Updates for HP Officejet Pro 8600 (N911), Officejet 6600 (H711) and Officejet 6700 P....
If you have the latest update and the issue remains, call us. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

My Envy 120 won't print from my ipad

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