My Epson Scan software can't open and keeps crashing. I reinstalled the software and the drivers but it crashes anyway. Epson Perfection v500

Question

When scanning a negative, it crashed. Then the software won't open and keeps throwing 'Error'.
Process:         EPSON Scan [796]
Path:            /Applications/Epson Software/EPSON Scan.app/Contents/MacOS/EPSON Scan
Identifier:      com.epson.scan.standalone
Version:         5.1.0f0 (5.1.0f0)
Code Type:       X86 (Native)
Parent Process:  launchd [173]
Responsible:     EPSON Scan [796]
User ID:         501
Date/Time:       2014-08-01 12:53:18.116 +0100
OS Version:      Mac OS X 10.9.4 (13E28)
Report Version:  11
Anonymous UUID:  2C569671-A037-9057-678F-1ED8DDF011D8
Crashed Thread:  0  Dispatch queue: com.apple.main-thread
Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000016669c90
VM Regions Near 0x16669c90:
    mapped file            00000000145d2000-00000000145db000 [   36K] r--/rwx SM=COW  /System/Library/Fonts/Keyboard.ttf
-->
    __TEXT                 0000000064b00000-0000000064b06000 [   24K] r-x/rwx SM=COW  /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.epson.scan.ui             0x0e982916 CAdvancedDialog::InitDialogInfo() + 280
1   com.epson.scan.ui             0x0e990f03 CAdvancedDialog::Open() + 1559
2   com.epson.scan.ui             0x0e960bc8 CUIControl::UIStartProc(TW_USERINTERFACE*, TW_IDENTITY*, TW_IDENTITY*, unsigned short (*)(TW_IDENTITY*, unsigned long, unsigned short, unsigned short, char*), tag_UIAppOperation*, tag_UIStartScanPara*) + 4714
3   com.epson.scan.ui             0x0e95bf54 CUI::IUIStartProc(TW_USERINTERFACE*, RegInfo const*, TW_IDENTITY*, TW_IDENTITY*, unsigned short (*)(TW_IDENTITY*, unsigned long, unsigned short, unsigned short, char*), tag_UIAppOperation*, tag_UIStartScanPara*) + 200
4   com.epson.scan.standalone     0x00002e18 CStandAlone::EpUiStart() + 160
5   com.epson.scan.standalone     0x0000503b CStandAlone::Run() + 721
6   com.epson.scan.standalone     0x0000541d main + 295
7   com.epson.scan.standalone     0x00001d4e _start + 228
8   com.epson.scan.standalone     0x00001c69 start + 41
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib         0x024c8992 kevent64 + 10
1   libdispatch.dylib             0x02323899 _dispatch_mgr_invoke + 238
2   libdispatch.dylib             0x02323532 _dispatch_mgr_thread + 52
Thread 2:
0   libsystem_kernel.dylib         0x024c8046 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x025b9dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib       0x025bdcce start_wqthread + 30
Thread 3:
0   libsystem_kernel.dylib         0x024c8046 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x025b9dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib       0x025bdcce start_wqthread + 30
Thread 4:
0   libsystem_kernel.dylib         0x024c8046 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x025b9dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib       0x025bdcce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
  eax: 0x16669c90  ebx: 0x0e98280f  ecx: 0x089b9e70  edx: 0x00310aa4
  edi: 0x00000000  esi: 0x09343a5c  ebp: 0xbffff4b8  esp: 0xbffff130
   ss: 0x00000023  efl: 0x00010202  eip: 0x0e982916   cs: 0x0000001b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
  cr2: 0x16669c90
Logical CPU:     0
Error Code:      0x00000004
Trap Number:     14
Binary Images:
    0x1000 -    0x51ff7 +com.epson.scan.standalone (5.1.0f0 - 5.1.0f0) /Applications/Epson Software/EPSON Scan.app/Contents/MacOS/EPSON Scan
   0x77000 -    0x77fff  com.apple.Carbon (154 - 157) <6C29C608-97B4-306E-AEC5-6F48EDF7EFB5> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
   0x7a000 -    0x80fff  org.twain.dsm (1.9.5 - 1.9.5) <3CE5B8E4-1F2D-3694-890D-B3965F244443> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
   0x88000 -    0xd9ff1  libstdc++.6.dylib (60) <354F284B-2343-3810-9CA2-E28038824F6E> /usr/lib/libstdc++.6.dylib
  0x139000 -   0x13afff  libSystem.B.dylib (1197.1.1) <789CF4BE-5A0B-310E-9515-E515EA033D03> /usr/lib/libSystem.B.dylib
  0x141000 -   0x14afff  com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
  0x153000 -   0x157fff  com.apple.CommonPanels (1.2.6 - 96) <E7CA63C6-CEE9-3F0A-93A7-C12C653FFB80> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
  0x15f000 -   0x162ff7  com.apple.help (1.3.3 - 46) <AB6292FA-D3BC-3D56-B3A5-2BE630A503E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
  0x168000 -   0x4ddff9  com.apple.HIToolbox (2.1.1 - 698) <FE3938F3-6338-3C5E-AAB3-47B2F5FAC762> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
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  0x6e9000 -   0x780ff7  com.apple.ink.framework (10.9 - 207) <EF00BCCB-B270-3F3D-9424-EF5F4BC23E25> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
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  0x80f000 -   0x82aff5  com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
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  0x843000 -   0x84cfff  com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <CF8E5706-F744-3139-8A51-D52BF055D19F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
  0x855000 -   0x855fff  com.apple.ApplicationServices (48 - 48) <7967F6FA-2984-3CC3-AD9A-7B9AEC562A2A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
  0x85d000 -   0x85dfff  com.apple.CoreServices (59 - 59) <06747539-5035-3307-8645-9BC4E7F89023> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
  0x866000 -   0x8bbff7  com.apple.audio.CoreAudio (4.2.1 - 4.2.1) <CB06B746-9EB1-3972-A798-A139E15F5ACC> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
  0x8de000 -   0x933fff  libc++.1.dylib (120) <10C0A136-64F9-3CC2-9420-013247032120> /usr/lib/libc++.1.dylib
  0x98a000 -   0xb8cfff  com.apple.CoreFoundation (6.9 - 855.17) <E382BBB6-4F41-3959-ADC7-238BE49A2155> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
  0xcc7000 -   0xe29ffb  com.apple.CFNetwork (673.4 - 673.4) <3B6BDE2F-BFA3-3B7E-BC53-7B6B75EB12D3> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
  0xefb000 -  0x11fcffb  com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <02C72D54-E3D3-32B0-A081-E85A7038489D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x1273000 -  0x130bff7  com.apple.Metadata (10.7.0 - 800.28) <D8C2153B-6D0F-3B75-97C7-742BDCA430FC> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x135c000 -  0x13dcff7  com.apple.CoreServices.OSServices (600.4 - 600.4) <382BE89A-9F37-3316-9AB8-DDEA691A80D1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x1471000 -  0x14e4fff  com.apple.SearchKit (1.4.0 - 1.4.0) <6F607AB6-7553-37BA-BEC5-98FD7C27FAD7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x151f000 -  0x157dffd  com.apple.AE (665.5 - 665.5) <54F2F247-160C-3A22-A6E3-5D49655A67AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x15a9000 -  0x1684ff7  com.apple.LaunchServices (572.28 - 572.28) <2DEA5B87-80AC-3ACD-9F60-4BC61353B66E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x16ef000 -  0x171bff7  com.apple.DictionaryServices (1.2 - 208) <33873336-BECD-3F62-A315-C45F24C1818C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
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0x178e000 -  0x17a0fff  libbsm.0.dylib (33) <1BE92DB5-0D2F-3BB5-BCC6-8A71EF2A3450> /usr/lib/libbsm.0.dylib
0x17a8000 -  0x1811fff  com.apple.SystemConfiguration (1.13.1 - 1.13.1) <3AD9C90B-40A9-312B-B479-3AB178A96EA1> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x1842000 -  0x1ab1ff2  com.apple.security (7.0 - 55471.14.8) <8AF3BEF0-0EF9-32CD-A316-F9C6325E3491> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x1bd4000 -  0x1ce6ffc  libsqlite3.dylib (158) <B3DB0FED-FE4C-314D-8329-CF7708C8AAF4> /usr/lib/libsqlite3.dylib
0x1cfd000 -  0x1d0bff7  libz.1.dylib (53) <858B4D9F-D87E-3D81-B07A-DF9632BD185F> /usr/lib/libz.1.dylib
0x1d11000 -  0x1eb94af  libobjc.A.dylib (551.1) <31CBE178-E972-30D1-ADC6-4B8345CAE326> /usr/lib/libobjc.A.dylib
0x1ed6000 -  0x1fc2ff7  libxml2.2.dylib (26) <32040145-6FD6-3AD2-B98B-39F73BF9AC47> /usr/lib/libxml2.2.dylib
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0x224b000 -  0x224cfff  libDiagnosticMessagesClient.dylib (100) <B936B1D4-90BB-395D-8EA9-E1237608E7D0> /usr/lib/libDiagnosticMessagesClient.dylib
0x2251000 -  0x2275ff3  libc++abi.dylib (49.1) <43A04ACF-97A5-35ED-B454-6B5C0CF0F99D> /usr/lib/libc++abi.dylib
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0x228a000 -  0x2295ffb  libcommonCrypto.dylib (60049) <F8E60C43-22EE-3E0B-9546-3365056901F1> /usr/lib/system/libcommonCrypto.dylib
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0x2355000 -  0x2355fff  libkeymgr.dylib (28) <1B097DEA-011E-3B1C-86D5-6C7FAD5C765A> /usr/lib/system/libkeymgr.dylib
0x235a000 -  0x2362fff  liblaunch.dylib (842.92.1) <C180016C-F2DB-3D8B-A72D-5185CE67DFA2> /usr/lib/system/liblaunch.dylib
0x236a000 -  0x236eff7  libmacho.dylib (845) <D8E93E59-1F80-3413-B9CF-78B848F6E873> /usr/lib/system/libmacho.dylib
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0x237b000 -  0x237cfff  libremovefile.dylib (33) <ED35EA79-EB06-3B84-A6D4-B1A9D6B8648D> /usr/lib/system/libremovefile.dylib
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0x2c04000 -  0x2c05fff  liblangid.dylib (117) <F18F76C6-7E4B-34AD-AE81-C1C031BF2F7D> /usr/lib/liblangid.dylib
0x2c09000 -  0x2c25fff  libCRFSuite.dylib (34) <FFF76EBA-DF35-3A5F-857F-3F4B1C9F4C77> /usr/lib/libCRFSuite.dylib
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0x2d01000 -  0x2d0bfff  com.apple.bsd.ServiceManagement (2.0 - 2.0) <B84F3916-236A-347B-9C1F-3DE571496737> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x2d14000 -  0x2d3efff  libxslt.1.dylib (13) <249D54AB-1D82-38FE-ABEC-0D575450C73B> /usr/lib/libxslt.1.dylib
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0xec55000 -  0xec81ff3 +com.epson.scan.epmtif (3.7.2 - 3.7.2) /Library/Image Capture/TWAIN Data Sources/*/Multiple TIFF.bundle/Contents/MacOS/Multiple TIFF
0xeca0000 -  0xecdffd3 +com.epson.scan.eppdf (3.7.2 - 3.7.2) /Library/Image Capture/TWAIN Data Sources/*/PDF.bundle/Contents/MacOS/PDF
0xed09000 -  0xed41ff3 +com.epson.scan.eptif (3.7.6 - 3.7.6) /Library/Image Capture/TWAIN Data Sources/*/TIFF.bundle/Contents/MacOS/TIFF
0xed68000 -  0xed88fd7 +com.epson.scan.eppict (3.7.2 - 3.7.2) /Library/Image Capture/TWAIN Data Sources/*/PICT.bundle/Contents/MacOS/PICT
0xeda3000 -  0xedd9fd3 +com.epson.scan.eppij (3.7.2 - 3.7.2) /Library/Image Capture/TWAIN Data Sources/*/PIM JPEG.bundle/Contents/MacOS/PIM JPEG
0xedff000 -  0xee35fcf +com.epson.scan.eppit (3.7.2 - 3.7.2) /Library/Image Capture/TWAIN Data Sources/*/PIM TIFF.bundle/Contents/MacOS/PIM TIFF
0xee5b000 -  0xee96ff7 +com.epson.scan.utwb (3.7.1 - 3.7.1) /Library/Image Capture/TWAIN Data Sources/*/UI Twain Bridge.bundle/Contents/MacOS/UI Twain Bridge
0xeeb2000 -  0xeecbff7 +com.epson.scan.dscl (3.7.1 - 3.7.1) /Library/Image Capture/TWAIN Data Sources/*/DS Control.bundle/Contents/MacOS/DS Control
0xeedb000 -  0xef1afe7 +com.epson.scan.twpmg (3.7.6 - 3.7.6) /Library/Image Capture/TWAIN Data Sources/*/TWAIN Protocol Manager.bundle/Contents/MacOS/TWAIN Protocol Manager
0xef3d000 -  0xf00afe3 +com.epson.scan.scncl (3.7.6 - 3.7.6) /Library/Image Capture/TWAIN Data Sources/*/Scan Control.bundle/Contents/MacOS/Scan Control
0xf09d000 -  0xf125fe3 +com.epson.scan.dtr (4.3.2 - 4.3.2) /Library/Image Capture/TWAIN Data Sources/*/DTR.bundle/Contents/MacOS/DTR
0xf149000 -  0xf187ff3 +com.epson.scan.fit (3.9.1 - 3.9.1) /Library/Image Capture/TWAIN Data Sources/*/FIT.bundle/Contents/MacOS/FIT
0xf190000 -  0xf1e7fca +com.epson.scan.devcl (3.7.6 - 3.7.6) /Library/Image Capture/TWAIN Data Sources/*/Device Control.bundle/Contents/MacOS/Device Control
0xf214000 -  0xf220fe7 +com.epson.scan.DDC (1.1.0 - 1.1.0) /Library/Image Capture/TWAIN Data Sources/*/EsDDC.bundle/Contents/MacOS/EsDDC
0xf228000 -  0xf237fe0 +com.epson.scan.EsDDE (2.0.5 - 2.0.5) /Library/Image Capture/TWAIN Data Sources/*/EsDDE.bundle/Contents/MacOS/EsDDE
0xf23f000 -  0xf261ff7 +com.epson.scan.devif (3.7.6 - 3.7.6) /Library/Image Capture/TWAIN Data Sources/*/Device Interface.bundle/Contents/MacOS/Device Interface
0xf278000 -  0xf2b2fdc +com.epson.scan.Interpreter 7C (1.0.8 - 1.0.8) /Library/Image Capture/TWAIN Data Sources/*/Interpreter 7C.bundle/Contents/MacOS/Interpreter 7C
0xf2cd000 -  0xf2cdff3 +com.epon.scan.icelut (1.00 - 1.00) /Library/Image Capture/TWAIN Data Sources/*/ICE LUT.bundle/Contents/MacOS/ICE LUT
0xf2d3000 -  0xf2d4ffd +com.epson.scan.icemaskfile (2.01 - 2.01) /Library/Image Capture/TWAIN Data Sources/*/ICE Mask File.bundle/Contents/MacOS/ICE Mask File
0xf2db000 -  0xf2ddfff +com.epson.scan.usb (1.1.6) <69BC3AE6-A7D2-E1AA-6C16-016DDC387B04> /Library/Image Capture/TWAIN Data Sources/*/EPSON USB Scanner.bundle/Contents/MacOS/EPSON USB Scanner
0xf2e6000 -  0xf2f0ff7  com.apple.iokit.IOUSBLib (656.4.0 - 656.4.0) <D7656A98-7491-3F8C-A4C1-0FB3E8F1F61A> /System/Library/Extensions/IOUSBFamily.kext/Contents/PlugIns/IOUSBLib.bundle/Co ntents/MacOS/IOUSBLib
0xf33d000 -  0xf349fff +com.epson.scan.fc (1.1.0 - 1.1.0) /Library/Image Capture/TWAIN Data Sources/*/EsFC.bundle/Contents/MacOS/EsFC
0xf352000 -  0xf375fe7 +com.epson.scan.dice (1.1.0 - 1.1.0) /Library/Image Capture/TWAIN Data Sources/*/Digital ICE.bundle/Contents/MacOS/Digital ICE
0xf380000 -  0xf417fe7 +com.epson.scan.esdtr2 (2.0.5 - 2.0.5) /Library/Image Capture/TWAIN Data Sources/*/DTR2.bundle/Contents/MacOS/DTR2
0xf446000 -  0xf47efef +com.epson.scan.exif (2.0.4 - 2.0.4) /Library/Image Capture/TWAIN Data Sources/*/PIM JPEG Support.bundle/Contents/MacOS/PIM JPEG Support
0xf496000 -  0xf4a5ff4 +com.epson.scan.pimtiff (2.0.4 - 2.0.4) /Library/Image Capture/TWAIN Data Sources/*/PIM TIFF Support.bundle/Contents/MacOS/PIM TIFF Support
0xf57f000 -  0xf6aefdb +com.epson.scan.esmps (3.7.0 - 3.7.0) /Library/Image Capture/TWAIN Data Sources/*/Multi Page Saving.bundle/Contents/MacOS/Multi Page Saving
0xf7da000 -  0xfa56fe7  com.apple.QuickTime (7.7.3 - 2826.19) <AEF12245-C9D5-3B50-8AB6-45DC794E693E> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x11dae000 - 0x11de0ff7  libTrueTypeScaler.dylib (111.1) <A568EE4C-1588-3F8B-8640-F02CEFC5AF09> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libTrueTypeScaler.dylib
0x11ded000 - 0x11e5bffb  libType1Scaler.dylib (112.1) <8DF02425-1C46-3B86-9E02-71F8D13FF3B1> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libType1Scaler.dylib
0x11f42000 - 0x11f49ffe  com.apple.agl (3.2.3 - AGL-3.2.3) <808BEF15-F413-34AD-8932-E0655519E2E0> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x11f50000 - 0x11f52ffe  com.apple.QuickTimeH264.component (7.7.3 - 2826.19) <4639A3B1-B699-3F56-90EB-44C0073AD86D> /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
0x11f57000 - 0x11f5eff8  com.apple.AppleGVAHW.component (1.2 - 1) <BDE247F5-DA1A-3C7C-92AF-84512383125B> /System/Library/QuickTime/AppleGVAHW.component/Contents/MacOS/AppleGVAHW
0x11f65000 - 0x11f69fff  com.apple.AppleMPEG2Codec (1.0.2 - 220.1) <017135BD-3E54-30EC-9489-6ACADA56D51F> /Library/QuickTime/AppleMPEG2Codec.component/Contents/MacOS/AppleMPEG2Codec
0x11f9d000 - 0x128f7fe3  com.apple.QuickTimeComponents.component (7.7.3 - 2826.19) <AF816E1F-2B32-31E8-9C4E-E39322D490E9> /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x129a5000 - 0x12cb8fef  com.apple.CoreAUC (6.25.00 - 6.25.00) <84677812-2943-328C-B4E0-5E37A6181195> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x12cc4000 - 0x12d15ffb  com.apple.CoreMedia (1.0 - 1273.54) <086865CC-7B9A-3B96-A3CB-4B90DAD5DC91> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x12d3f000 - 0x12e1bfd7  com.apple.AppleProResDecoder (3.0.4 - 6305.11) <50F80B48-00A2-37F0-BE25-CD0258A474BE> /System/Library/QuickTime/AppleProResDecoder.component/Contents/MacOS/AppleProR esDecoder
0x12e26000 - 0x12e6aff7  com.apple.AppleVAH264HW.component (3.0 - 3.0) <95221003-CA76-308F-9D6F-F2904075737D> /System/Library/QuickTime/AppleVAH264HW.component/Contents/MacOS/AppleVAH264HW
0x12f2d000 - 0x12fe2fff  com.apple.AppleGVAFramework (7.1.18 - 7.1.18) <69A6C352-F85D-38E9-AC1D-2CB75DEF6AE8> /System/Library/PrivateFrameworks/AppleGVA.framework/Versions/A/AppleGVA
0x12ff2000 - 0x1302aff7  com.apple.QuickTimeFireWireDV.component (7.7.3 - 2826.19) <CFBE1CAD-02A0-30E0-B6CE-1D5E9CB59220> /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x13036000 - 0x13068ff7  com.apple.AppleIntermediateCodec (2.0.2 - 6305.11) <397782CB-2454-37D5-A10C-B992A4E1D439> /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
0x13070000 - 0x130c4fff  com.apple.AppleVAFramework (5.0.27 - 5.0.27) <68D53493-CC1E-3036-BF67-B2A0F6E1A905> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x130ce000 - 0x131d6ff7  com.apple.QuickTimeImporters.component (7.7.3 - 2826.19) <5E03E68C-F8BB-3637-8BF7-5D0DA371DB26> /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
0x13210000 - 0x132c4ff7  com.apple.QuickTimeMPEG4.component (7.7.3 - 2826.19) <4164D9D2-AAEA-3B01-8BD0-96C359E7E7E5> /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG 4
0x132e8000 - 0x132ffff4  com.apple.CoreMediaAuthoring (2.2 - 947) <958EE809-D21F-3C88-8D87-B3A5E4C3FCA6> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x13315000 - 0x13684fff  com.apple.MediaToolbox (1.0 - 1273.54) <46C11BBD-7F31-3227-9441-6087FAA3B477> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x1371a000 - 0x13b3ffe3  com.apple.VideoToolbox (1.0 - 1273.54) <63E19724-B43E-3552-8D1F-87D0688DF593> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x13b8d000 - 0x13c9dfed  com.apple.MediaControlSender (2.0 - 200.34.4) <48A88743-4EB7-364B-968F-43C17FFCEB97> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x13cd0000 - 0x13d02ffb  com.apple.CoreAVCHD (5.7.0 - 5700.4.3) <30CF0E7B-3511-318F-AC31-06C29EDC111E> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x13d0c000 - 0x13d11fff  com.apple.MediaAccessibility (1.0 - 43) <1CC2B661-146A-3FF3-B843-508F611F7B4B> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
0x13d1c000 - 0x13d3bff9  com.apple.framework.Apple80211 (9.4 - 940.60) <8CCF54EE-F3CA-38B3-BD61-DDBF99E37FCB> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x13d46000 - 0x13d4ffff  com.apple.AppleSRP (5.0 - 1) <6B946F4B-7DC4-3E82-BF2C-BE0930E3CF47> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x13d56000 - 0x13dbcffb  com.apple.CoreUtils (2.0 - 200.34.4) <F14AAB3C-1C8A-37D7-85BE-76646F9F6098> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x13de3000 - 0x13e4affc  com.apple.framework.CoreWLAN (4.3.3 - 433.48) <223A367D-1ADE-3CEA-8FE6-ACF3C1FFAB94> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x13e79000 - 0x13ea4ff7  libpcap.A.dylib (42) <66FBEAD3-FE91-3A89-8706-FB95229068AC> /usr/lib/libpcap.A.dylib
0x13eb0000 - 0x13f1aff7  com.apple.framework.CoreWiFi (2.0 - 200.21.1) <13EE6C12-B981-3132-864A-D493B91AE37E> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x13f58000 - 0x13f71ff2  com.apple.applepixletvideo (1.2.31 - 1.2d31) <3691A649-1F8F-3C0A-89F4-5C2DD4E38EEC> /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
0x64b00000 - 0x64b05ff7  com.apple.print.framework.Print (9.0 - 260) <A6C465F6-C5D1-353A-9F33-19B9CEDBBC2A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x8fe0e000 - 0x8fe40417  dyld (239.4) <FF5ED937-CC28-3FEF-BCAF-750B1CDBAE36> /usr/lib/dyld
0xfa100000 - 0xfa15cffa  com.apple.print.framework.PrintCore (9.0 - 428) <3E248391-2669-328B-B84F-8763FE8E92BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 1
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 752
    thread_create: 1
    thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=164.6M resident=94.8M(58%) swapped_out_or_unallocated=69.8M(42%)
Writable regions: Total=116.7M written=6384K(5%) resident=29.0M(25%) swapped_out=0K(0%) unallocated=87.7M(75%)
REGION TYPE                      VIRTUAL
===========                      =======
ATS (font support)                 32.9M
ATS (font support) (reserved)         4K        reserved VM address space (unallocated)
CG backing stores                  1108K
CG shared images                    184K
CoreGraphics                          4K
Kernel Alloc Once                     4K
MALLOC                             42.4M
MALLOC (admin)                       48K
Memory Tag 242                       12K
Memory Tag 249                      156K
Stack                              65.6M
VM_ALLOCATE                        16.4M
__DATA                             16.5M
__IMAGE                             528K
__IMPORT                            124K
__LINKEDIT                         32.9M
__OBJC                             1932K
__PAGEZERO                            4K
__TEXT                            131.8M
__UNICODE                           544K
mapped file                        50.6M
shared memory                         4K
===========                      =======
TOTAL                             393.7M
TOTAL, minus reserved VM space    393.7M
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 3.1 GHz, 12 GB, SMC 1.72f1
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0000, 0x484D54333531533641465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0000, 0x484D54333531533641465238432D48392020
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
Bluetooth: Version 4.2.6f1 14216, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
Serial ATA Device: HL-DT-STDVDRW  GA32N
USB Device: Hub
USB Device: Internal Memory Card Reader
USB Device: IR Receiver
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: EPSON Scanner
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 22.1
I have Maverick OS 10.9.2 . I tried to re-install the software but it continues to crash anyway. I tried it on Mac Pro (Maverick as well) and it works fine on it. Any ideas what's wrong with it?

Answer 1

I have an Epson photo scanner and have found the Image Capture app to work far better...go to Finder > Applications > Image Capture.  Also see http://support.apple.com/kb/HT4505