My Epson Scan software running my Epson Perfection v500 Photo will not run after upgrading to mavericks. Any suggestions?
After upgrading to Mavericks I find that the Epson Scan software will no longer run so I cannot now use my Epson Perfection V500 Photo scanner. Is there a solution to this? If not can I delete Mavericks and go back to Mountain Lion?
Hi...
Epson is working on new drivers / software for this scanner.
Until then, you can perform basic scanning from Image Capture.
Or go for 3rd party app. like vuescan.
Regards
Dennis
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Process: EPSON Scan [796]
Path: /Applications/Epson Software/EPSON Scan.app/Contents/MacOS/EPSON Scan
Identifier: com.epson.scan.standalone
Version: 5.1.0f0 (5.1.0f0)
Code Type: X86 (Native)
Parent Process: launchd [173]
Responsible: EPSON Scan [796]
User ID: 501
Date/Time: 2014-08-01 12:53:18.116 +0100
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: 2C569671-A037-9057-678F-1ED8DDF011D8
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000016669c90
VM Regions Near 0x16669c90:
mapped file 00000000145d2000-00000000145db000 [ 36K] r--/rwx SM=COW /System/Library/Fonts/Keyboard.ttf
-->
__TEXT 0000000064b00000-0000000064b06000 [ 24K] r-x/rwx SM=COW /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.epson.scan.ui 0x0e982916 CAdvancedDialog::InitDialogInfo() + 280
1 com.epson.scan.ui 0x0e990f03 CAdvancedDialog::Open() + 1559
2 com.epson.scan.ui 0x0e960bc8 CUIControl::UIStartProc(TW_USERINTERFACE*, TW_IDENTITY*, TW_IDENTITY*, unsigned short (*)(TW_IDENTITY*, unsigned long, unsigned short, unsigned short, char*), tag_UIAppOperation*, tag_UIStartScanPara*) + 4714
3 com.epson.scan.ui 0x0e95bf54 CUI::IUIStartProc(TW_USERINTERFACE*, RegInfo const*, TW_IDENTITY*, TW_IDENTITY*, unsigned short (*)(TW_IDENTITY*, unsigned long, unsigned short, unsigned short, char*), tag_UIAppOperation*, tag_UIStartScanPara*) + 200
4 com.epson.scan.standalone 0x00002e18 CStandAlone::EpUiStart() + 160
5 com.epson.scan.standalone 0x0000503b CStandAlone::Run() + 721
6 com.epson.scan.standalone 0x0000541d main + 295
7 com.epson.scan.standalone 0x00001d4e _start + 228
8 com.epson.scan.standalone 0x00001c69 start + 41
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x024c8992 kevent64 + 10
1 libdispatch.dylib 0x02323899 _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x02323532 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x024c8046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x025b9dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x025bdcce start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x024c8046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x025b9dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x025bdcce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x024c8046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x025b9dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x025bdcce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x16669c90 ebx: 0x0e98280f ecx: 0x089b9e70 edx: 0x00310aa4
edi: 0x00000000 esi: 0x09343a5c ebp: 0xbffff4b8 esp: 0xbffff130
ss: 0x00000023 efl: 0x00010202 eip: 0x0e982916 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x16669c90
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
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0xe79d000 - 0xe7adff7 libsasl2.2.dylib (170) <CA1C07F6-8E17-315E-AE49-AB696DDE6707> /usr/lib/libsasl2.2.dylib
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0xe8ea000 - 0xe91fffd libssl.0.9.8.dylib (50) <F3BEA2DF-DB84-37F0-B4C7-97C0A4DF19C9> /usr/lib/libssl.0.9.8.dylib
0xe932000 - 0xe94aff3 +com.epson.scan.perfectionv500 (3.7.4.1 - 3.7.4.1) /Library/Image Capture/TWAIN Data Sources/*/EPSON Perfection V500
0xe95a000 - 0xeaf3fe3 +com.epson.scan.ui (3.7.6 - 3.7.6) /Library/Image Capture/TWAIN Data Sources/*/UI.bundle/Contents/MacOS/UI
0xebd9000 - 0xec25fc7 +com.epson.scan.epjpg (3.7.6 - 3.7.6) /Library/Image Capture/TWAIN Data Sources/*/JPEG.bundle/Contents/MacOS/JPEG
0xec55000 - 0xec81ff3 +com.epson.scan.epmtif (3.7.2 - 3.7.2) /Library/Image Capture/TWAIN Data Sources/*/Multiple TIFF.bundle/Contents/MacOS/Multiple TIFF
0xeca0000 - 0xecdffd3 +com.epson.scan.eppdf (3.7.2 - 3.7.2) /Library/Image Capture/TWAIN Data Sources/*/PDF.bundle/Contents/MacOS/PDF
0xed09000 - 0xed41ff3 +com.epson.scan.eptif (3.7.6 - 3.7.6) /Library/Image Capture/TWAIN Data Sources/*/TIFF.bundle/Contents/MacOS/TIFF
0xed68000 - 0xed88fd7 +com.epson.scan.eppict (3.7.2 - 3.7.2) /Library/Image Capture/TWAIN Data Sources/*/PICT.bundle/Contents/MacOS/PICT
0xeda3000 - 0xedd9fd3 +com.epson.scan.eppij (3.7.2 - 3.7.2) /Library/Image Capture/TWAIN Data Sources/*/PIM JPEG.bundle/Contents/MacOS/PIM JPEG
0xedff000 - 0xee35fcf +com.epson.scan.eppit (3.7.2 - 3.7.2) /Library/Image Capture/TWAIN Data Sources/*/PIM TIFF.bundle/Contents/MacOS/PIM TIFF
0xee5b000 - 0xee96ff7 +com.epson.scan.utwb (3.7.1 - 3.7.1) /Library/Image Capture/TWAIN Data Sources/*/UI Twain Bridge.bundle/Contents/MacOS/UI Twain Bridge
0xeeb2000 - 0xeecbff7 +com.epson.scan.dscl (3.7.1 - 3.7.1) /Library/Image Capture/TWAIN Data Sources/*/DS Control.bundle/Contents/MacOS/DS Control
0xeedb000 - 0xef1afe7 +com.epson.scan.twpmg (3.7.6 - 3.7.6) /Library/Image Capture/TWAIN Data Sources/*/TWAIN Protocol Manager.bundle/Contents/MacOS/TWAIN Protocol Manager
0xef3d000 - 0xf00afe3 +com.epson.scan.scncl (3.7.6 - 3.7.6) /Library/Image Capture/TWAIN Data Sources/*/Scan Control.bundle/Contents/MacOS/Scan Control
0xf09d000 - 0xf125fe3 +com.epson.scan.dtr (4.3.2 - 4.3.2) /Library/Image Capture/TWAIN Data Sources/*/DTR.bundle/Contents/MacOS/DTR
0xf149000 - 0xf187ff3 +com.epson.scan.fit (3.9.1 - 3.9.1) /Library/Image Capture/TWAIN Data Sources/*/FIT.bundle/Contents/MacOS/FIT
0xf190000 - 0xf1e7fca +com.epson.scan.devcl (3.7.6 - 3.7.6) /Library/Image Capture/TWAIN Data Sources/*/Device Control.bundle/Contents/MacOS/Device Control
0xf214000 - 0xf220fe7 +com.epson.scan.DDC (1.1.0 - 1.1.0) /Library/Image Capture/TWAIN Data Sources/*/EsDDC.bundle/Contents/MacOS/EsDDC
0xf228000 - 0xf237fe0 +com.epson.scan.EsDDE (2.0.5 - 2.0.5) /Library/Image Capture/TWAIN Data Sources/*/EsDDE.bundle/Contents/MacOS/EsDDE
0xf23f000 - 0xf261ff7 +com.epson.scan.devif (3.7.6 - 3.7.6) /Library/Image Capture/TWAIN Data Sources/*/Device Interface.bundle/Contents/MacOS/Device Interface
0xf278000 - 0xf2b2fdc +com.epson.scan.Interpreter 7C (1.0.8 - 1.0.8) /Library/Image Capture/TWAIN Data Sources/*/Interpreter 7C.bundle/Contents/MacOS/Interpreter 7C
0xf2cd000 - 0xf2cdff3 +com.epon.scan.icelut (1.00 - 1.00) /Library/Image Capture/TWAIN Data Sources/*/ICE LUT.bundle/Contents/MacOS/ICE LUT
0xf2d3000 - 0xf2d4ffd +com.epson.scan.icemaskfile (2.01 - 2.01) /Library/Image Capture/TWAIN Data Sources/*/ICE Mask File.bundle/Contents/MacOS/ICE Mask File
0xf2db000 - 0xf2ddfff +com.epson.scan.usb (1.1.6) <69BC3AE6-A7D2-E1AA-6C16-016DDC387B04> /Library/Image Capture/TWAIN Data Sources/*/EPSON USB Scanner.bundle/Contents/MacOS/EPSON USB Scanner
0xf2e6000 - 0xf2f0ff7 com.apple.iokit.IOUSBLib (656.4.0 - 656.4.0) <D7656A98-7491-3F8C-A4C1-0FB3E8F1F61A> /System/Library/Extensions/IOUSBFamily.kext/Contents/PlugIns/IOUSBLib.bundle/Co ntents/MacOS/IOUSBLib
0xf33d000 - 0xf349fff +com.epson.scan.fc (1.1.0 - 1.1.0) /Library/Image Capture/TWAIN Data Sources/*/EsFC.bundle/Contents/MacOS/EsFC
0xf352000 - 0xf375fe7 +com.epson.scan.dice (1.1.0 - 1.1.0) /Library/Image Capture/TWAIN Data Sources/*/Digital ICE.bundle/Contents/MacOS/Digital ICE
0xf380000 - 0xf417fe7 +com.epson.scan.esdtr2 (2.0.5 - 2.0.5) /Library/Image Capture/TWAIN Data Sources/*/DTR2.bundle/Contents/MacOS/DTR2
0xf446000 - 0xf47efef +com.epson.scan.exif (2.0.4 - 2.0.4) /Library/Image Capture/TWAIN Data Sources/*/PIM JPEG Support.bundle/Contents/MacOS/PIM JPEG Support
0xf496000 - 0xf4a5ff4 +com.epson.scan.pimtiff (2.0.4 - 2.0.4) /Library/Image Capture/TWAIN Data Sources/*/PIM TIFF Support.bundle/Contents/MacOS/PIM TIFF Support
0xf57f000 - 0xf6aefdb +com.epson.scan.esmps (3.7.0 - 3.7.0) /Library/Image Capture/TWAIN Data Sources/*/Multi Page Saving.bundle/Contents/MacOS/Multi Page Saving
0xf7da000 - 0xfa56fe7 com.apple.QuickTime (7.7.3 - 2826.19) <AEF12245-C9D5-3B50-8AB6-45DC794E693E> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x11dae000 - 0x11de0ff7 libTrueTypeScaler.dylib (111.1) <A568EE4C-1588-3F8B-8640-F02CEFC5AF09> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libTrueTypeScaler.dylib
0x11ded000 - 0x11e5bffb libType1Scaler.dylib (112.1) <8DF02425-1C46-3B86-9E02-71F8D13FF3B1> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libType1Scaler.dylib
0x11f42000 - 0x11f49ffe com.apple.agl (3.2.3 - AGL-3.2.3) <808BEF15-F413-34AD-8932-E0655519E2E0> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x11f50000 - 0x11f52ffe com.apple.QuickTimeH264.component (7.7.3 - 2826.19) <4639A3B1-B699-3F56-90EB-44C0073AD86D> /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
0x11f57000 - 0x11f5eff8 com.apple.AppleGVAHW.component (1.2 - 1) <BDE247F5-DA1A-3C7C-92AF-84512383125B> /System/Library/QuickTime/AppleGVAHW.component/Contents/MacOS/AppleGVAHW
0x11f65000 - 0x11f69fff com.apple.AppleMPEG2Codec (1.0.2 - 220.1) <017135BD-3E54-30EC-9489-6ACADA56D51F> /Library/QuickTime/AppleMPEG2Codec.component/Contents/MacOS/AppleMPEG2Codec
0x11f9d000 - 0x128f7fe3 com.apple.QuickTimeComponents.component (7.7.3 - 2826.19) <AF816E1F-2B32-31E8-9C4E-E39322D490E9> /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x129a5000 - 0x12cb8fef com.apple.CoreAUC (6.25.00 - 6.25.00) <84677812-2943-328C-B4E0-5E37A6181195> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x12cc4000 - 0x12d15ffb com.apple.CoreMedia (1.0 - 1273.54) <086865CC-7B9A-3B96-A3CB-4B90DAD5DC91> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x12d3f000 - 0x12e1bfd7 com.apple.AppleProResDecoder (3.0.4 - 6305.11) <50F80B48-00A2-37F0-BE25-CD0258A474BE> /System/Library/QuickTime/AppleProResDecoder.component/Contents/MacOS/AppleProR esDecoder
0x12e26000 - 0x12e6aff7 com.apple.AppleVAH264HW.component (3.0 - 3.0) <95221003-CA76-308F-9D6F-F2904075737D> /System/Library/QuickTime/AppleVAH264HW.component/Contents/MacOS/AppleVAH264HW
0x12f2d000 - 0x12fe2fff com.apple.AppleGVAFramework (7.1.18 - 7.1.18) <69A6C352-F85D-38E9-AC1D-2CB75DEF6AE8> /System/Library/PrivateFrameworks/AppleGVA.framework/Versions/A/AppleGVA
0x12ff2000 - 0x1302aff7 com.apple.QuickTimeFireWireDV.component (7.7.3 - 2826.19) <CFBE1CAD-02A0-30E0-B6CE-1D5E9CB59220> /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x13036000 - 0x13068ff7 com.apple.AppleIntermediateCodec (2.0.2 - 6305.11) <397782CB-2454-37D5-A10C-B992A4E1D439> /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
0x13070000 - 0x130c4fff com.apple.AppleVAFramework (5.0.27 - 5.0.27) <68D53493-CC1E-3036-BF67-B2A0F6E1A905> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x130ce000 - 0x131d6ff7 com.apple.QuickTimeImporters.component (7.7.3 - 2826.19) <5E03E68C-F8BB-3637-8BF7-5D0DA371DB26> /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
0x13210000 - 0x132c4ff7 com.apple.QuickTimeMPEG4.component (7.7.3 - 2826.19) <4164D9D2-AAEA-3B01-8BD0-96C359E7E7E5> /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG 4
0x132e8000 - 0x132ffff4 com.apple.CoreMediaAuthoring (2.2 - 947) <958EE809-D21F-3C88-8D87-B3A5E4C3FCA6> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x13315000 - 0x13684fff com.apple.MediaToolbox (1.0 - 1273.54) <46C11BBD-7F31-3227-9441-6087FAA3B477> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x1371a000 - 0x13b3ffe3 com.apple.VideoToolbox (1.0 - 1273.54) <63E19724-B43E-3552-8D1F-87D0688DF593> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x13b8d000 - 0x13c9dfed com.apple.MediaControlSender (2.0 - 200.34.4) <48A88743-4EB7-364B-968F-43C17FFCEB97> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x13cd0000 - 0x13d02ffb com.apple.CoreAVCHD (5.7.0 - 5700.4.3) <30CF0E7B-3511-318F-AC31-06C29EDC111E> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x13d0c000 - 0x13d11fff com.apple.MediaAccessibility (1.0 - 43) <1CC2B661-146A-3FF3-B843-508F611F7B4B> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
0x13d1c000 - 0x13d3bff9 com.apple.framework.Apple80211 (9.4 - 940.60) <8CCF54EE-F3CA-38B3-BD61-DDBF99E37FCB> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x13d46000 - 0x13d4ffff com.apple.AppleSRP (5.0 - 1) <6B946F4B-7DC4-3E82-BF2C-BE0930E3CF47> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x13d56000 - 0x13dbcffb com.apple.CoreUtils (2.0 - 200.34.4) <F14AAB3C-1C8A-37D7-85BE-76646F9F6098> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x13de3000 - 0x13e4affc com.apple.framework.CoreWLAN (4.3.3 - 433.48) <223A367D-1ADE-3CEA-8FE6-ACF3C1FFAB94> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x13e79000 - 0x13ea4ff7 libpcap.A.dylib (42) <66FBEAD3-FE91-3A89-8706-FB95229068AC> /usr/lib/libpcap.A.dylib
0x13eb0000 - 0x13f1aff7 com.apple.framework.CoreWiFi (2.0 - 200.21.1) <13EE6C12-B981-3132-864A-D493B91AE37E> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x13f58000 - 0x13f71ff2 com.apple.applepixletvideo (1.2.31 - 1.2d31) <3691A649-1F8F-3C0A-89F4-5C2DD4E38EEC> /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
0x64b00000 - 0x64b05ff7 com.apple.print.framework.Print (9.0 - 260) <A6C465F6-C5D1-353A-9F33-19B9CEDBBC2A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x8fe0e000 - 0x8fe40417 dyld (239.4) <FF5ED937-CC28-3FEF-BCAF-750B1CDBAE36> /usr/lib/dyld
0xfa100000 - 0xfa15cffa com.apple.print.framework.PrintCore (9.0 - 428) <3E248391-2669-328B-B84F-8763FE8E92BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 752
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=164.6M resident=94.8M(58%) swapped_out_or_unallocated=69.8M(42%)
Writable regions: Total=116.7M written=6384K(5%) resident=29.0M(25%) swapped_out=0K(0%) unallocated=87.7M(75%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.9M
ATS (font support) (reserved) 4K reserved VM address space (unallocated)
CG backing stores 1108K
CG shared images 184K
CoreGraphics 4K
Kernel Alloc Once 4K
MALLOC 42.4M
MALLOC (admin) 48K
Memory Tag 242 12K
Memory Tag 249 156K
Stack 65.6M
VM_ALLOCATE 16.4M
__DATA 16.5M
__IMAGE 528K
__IMPORT 124K
__LINKEDIT 32.9M
__OBJC 1932K
__PAGEZERO 4K
__TEXT 131.8M
__UNICODE 544K
mapped file 50.6M
shared memory 4K
=========== =======
TOTAL 393.7M
TOTAL, minus reserved VM space 393.7M
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 3.1 GHz, 12 GB, SMC 1.72f1
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0000, 0x484D54333531533641465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0000, 0x484D54333531533641465238432D48392020
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
Bluetooth: Version 4.2.6f1 14216, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: Hub
USB Device: Internal Memory Card Reader
USB Device: IR Receiver
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: EPSON Scanner
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 22.1
I have Maverick OS 10.9.2 . I tried to re-install the software but it continues to crash anyway. I tried it on Mac Pro (Maverick as well) and it works fine on it. Any ideas what's wrong with it?I have an Epson photo scanner and have found the Image Capture app to work far better...go to Finder > Applications > Image Capture. Also see http://support.apple.com/kb/HT4505
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Epson scan crashes down perfection v500 photo
Hi
I just bought a new Epson perfection v500 photo scanner.
I installed the software. I can open Epson Scan, but when I want to scan it crashes immediately.
I made some research, I installed the new pilot from mac and epson.
I downloaded the lastest version available on Epson web page.
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid= 88368&prodoid=63070478&infoType=Downloads&platform=Macintosh
It is the same systematic problem every time even after several updates.
I know I can use image capture, but it doesn't let me use the ICE technology... which is frustrating.
So either there is a solution either image capture integrate ICE technology in the software.
Please help.
I got this message when Epson Scan closes:
Process: EPSON Scan [821]
Path: /Applications/EPSON Scan.app/Contents/MacOS/EPSON Scan
Identifier: com.epson.scan.standalone
Version: 3.7.1 (3.7.1)
Code Type: X86 (Native)
Parent Process: launchd [130]
Date/Time: 2011-10-03 15:09:20.437 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 311908 sec
Crashes Since Last Report: 12
Per-App Interval Since Last Report: 1101 sec
Per-App Crashes Since Last Report: 12
Anonymous UUID: 2416BBF8-2EBF-46B5-A287-F06EA8BC22D7
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x964d5e00 CFStringGetLength + 80
1 com.apple.CoreFoundation 0x964ea3bf CFStringCompareWithOptionsAndLocale + 47
2 com.apple.CoreFoundation 0x964ea385 CFStringCompareWithOptions + 53
3 com.apple.CoreFoundation 0x964ea340 CFStringCompare + 64
4 com.epson.scan.eptif 0x1528ac21 SearchProfileWithFilenameProc(CMProfileIterateData*, void*) + 137
5 ColorSyncDeprecated.dylib 0x9457f38b profileIterateCallback + 1144
6 com.apple.ColorSync 0x944c9f69 ColorSyncProfileCacheIterateProfiles + 2902
7 ColorSyncDeprecated.dylib 0x9457eeff CMIterateColorSyncFolder + 79
8 com.epson.scan.eptif 0x1528a694 GetFSSpecOfICCProfile(unsigned char*, FSSpec*) + 152
9 com.epson.scan.eptif 0x1528a859 CBase::GetColorProfile(char*) + 221
10 com.epson.scan.eptif 0x1528dfd9 CBaseMac::DoCheckLimit(FFmtType, FFMT_INFO*) + 103
11 com.epson.scan.eptif 0x15270f81 EPScanEntry + 637
12 com.epson.scan.ui 0x14fdd163 CFilePlugIn::DoCheckLimit(PLUGIN_INFO*, void*) + 701
13 com.epson.scan.ui 0x14fe03b7 CFilePlugIn::DoTWCheckLimit(unsigned long, unsigned long) + 495
14 com.epson.scan.ui 0x14fe0abe CFilePlugIn::SinglePgImgProc(unsigned long, unsigned long, unsigned long) + 356
15 com.epson.scan.ui 0x14fe0bb9 CFilePlugIn::cbImageProc(unsigned long, unsigned long, unsigned long) + 139
16 com.epson.scan.utwb 0x153ca131 CIF::CheckMltPgLimit(TW_IMAGEINFO*) + 121
17 com.epson.scan.utwb 0x153ca3fb CIF::DoMemTransfer() + 205
18 com.epson.scan.utwb 0x153cad0c CIF::StartScan() + 44
19 com.epson.scan.ui 0x14f47014 CScannerIF::StartScan() + 64
20 com.epson.scan.ui 0x14fb5277 CMainDialog::StartScanning() + 263
21 com.epson.scan.ui 0x14ed015b CUIControl::UIStartScanning() + 59
22 com.epson.scan.ui 0x14ecf37d CUI::IUIStartScanning() + 73
23 com.epson.scan.ui 0x14fc06b9 CMainDialog::ScanningProc() + 143
24 com.epson.scan.ui 0x14fb55fe CMainDialog::ProcessEvent(EventRecord*, bool*, short*) + 676
25 com.epson.scan.ui 0x14f019e2 CAdvancedDialog::ProcessEvent(EventRecord*, bool*, short*) + 242
26 com.epson.scan.ui 0x14ed03a8 CUIControl::UIProcessEvent(EventRecord*) + 234
27 com.epson.scan.ui 0x14ecf41a CUI::IUIProcessEvent(EventRecord*) + 82
28 com.epson.scan.standalone 0x00004e45 CStandAlone::EventLoop() + 495
29 com.epson.scan.standalone 0x0000517a CStandAlone::Run() + 782
30 com.epson.scan.standalone 0x0000551f main + 295
31 com.epson.scan.standalone 0x00001e6e _start + 228 (crt.c:272)
32 com.epson.scan.standalone 0x00001d89 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x99012382 kevent + 10
1 libSystem.B.dylib 0x99012a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x99011f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x99011cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x99011781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x990115c6 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xa06f18ac ebx: 0x964d5dc1 ecx: 0x00000000 edx: 0x00000007
edi: 0x001f86a0 esi: 0x00000000 ebp: 0xbfffca68 esp: 0xbfffca50
ss: 0x0000001f efl: 0x00010283 eip: 0x964d5e00 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x1000 - 0x46ff7 +com.epson.scan.standalone 3.7.1 (3.7.1) /Applications/EPSON Scan.app/Contents/MacOS/EPSON Scan
0x67000 - 0x6dff7 org.twain.dsm 1.9.4 (1.9.4) <1EF840DB-CB48-5207-7535-D82EBC0FCD5F> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x11edb000 - 0x11ef3ff3 +com.epson.scan.perfectionv500 3.7.4 (3.7.4) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/MacOS/EPSON Perfection V500
0x14ecd000 - 0x15066fe3 +com.epson.scan.ui 3.7.4 (3.7.4) /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V500.ds/Contents/PlugIns/UI.bundle/Contents/MacOS/UI
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Model: iMac6,1, BootROM IM61.0093.B07, 2 processors, Intel Core 2 Duo, 2.16 GHz, 2 GB, SMC 1.10f2
Graphics: NVIDIA GeForce 7600 GT, NVIDIA GeForce 7600 GT, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD2500JS-40TGB0, 232,89 GB
Parallel ATA Device: MATSHITADVD-R UJ-85J
USB Device: EPSON Scanner, 0x04b8 (Seiko Epson Corp.), 0x0130, 0xfd300000 / 3
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x7d100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x7d200000 / 3
USB Device: Hub in Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x1003, 0x1d100000 / 2
USB Device: USB-PS/2 Optical Mouse, 0x046d (Logitech Inc.), 0xc03d, 0x1d110000 / 4
USB Device: Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x020c, 0x1d130000 / 3
FireWire Device: OEM ATA Device 00, G-TECH, Up to 800 Mb/secThey are not tied in together. I can tell you that I am using Eposon Scan and the Copy Utility with no issues. You don't mention what Epson scanner model nor which OS you are using. What version of the scanner driver do you have? You have this?
http://support.apple.com/kb/DL1398 -
Need scanner App for Dock. I have Maverick 10.9.5 and Epson Perfection V500 photo. My present app 3.7.1 won't work. Otherwise I have to go into System Preferences every time I scan to Select to switch from the Printer. Thanks for help.
You might give VueScan a try. It should work with your scanner. There's a demo version that you can use initially.
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I installed the new Yosemite operating system even though I was afraid something bad would happen. Well. it did. I can no longer scan photos using my photo scanner. I have updated all the drivers and it is still not working. I have an Epson Perfection V500 photo scanner, as well as an Epson WorkForce 845 all-in-one scanner, printer, copier. The 845 is on the network. The V500 is connected to my computer. For some reason, I keep getting the error that my V500 is not connected and when I try to add it, my mac does not find it. I know it is there. It was working before I upgraded. Help
You may have already done so, but if not...
Try a different USB cable.
Reboot your computer
Launch Disk Utility (in the Utilities folder) and Repair Disk Permission
in the left pane, click once on the name of your hard disk
in the right pane, click on the First Aid tab near the top
under the blank window, click the button "Repair Disk Permissions."
Afterward, click the "verify disk" button and it will check your hard disk.
Now, try your scanner... -
After upgrading to mavericks my epson scanner v 600 does not work
After upgrading to Mavericks my scanner V600 epson does not work, I keep getting a message to re-install the software, but even then is does not work
I'm having the same issue. The scanning software doesn't launch, the scanner appears in system preferences after a few unplugs and plugins, and software update doesn't give me the recommended ICA update.
Also the Epson scan utilities aren't updated either and will be "released soon" according to here:
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid= 139863&prodoid=63084673&infoType=Downloads&detected=yes&platform=OSF_M_X9
They recommend to use image capture (which is a joke) in the mean time or you could buy vuescan but thats not much better for some things. -
After upgrading to mavericks my epson scanner in not usable
after upgrading to mavericks my epson scanner in not usable
Hi XinaK,
Is you Workforce 600 is online and connected ?
Infos from Epson :
Do one of the following:
USB
Connect your product to your Mac using a USB cable and make sure the product is turned on.
Wireless
Connect your product to your router wirelessly and make sure the product is turned on. Note: You'll need to use the product's control panel to establish the connection to your router.
Ethernet
Connect your product to your Mac using an Ethernet cable and make sure the product is turned on. -
BB Desktop Software 6.1 will not run on Windows 7 64-Bit
I wrote to the forum of my problem, and a nice person here told me that I may be having the same problem as others and to repost my question to this link
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/BB-Desktop-Software-6-1-will-not-run-...
I went there and cannot find a button to tick to post to that page, so I went one back and posted my problem in hopes of finding help. BB4matt even told me what my laptop is. A Genuine Windows 7 home Premium 64 bit Operating System, and that Desktop 6.1 will not run on this system, to copy my problen to the above link, (which I couldn't figure out how to do) or start a new one under the heading I used, that I MIGHT attract a guru of sorts, BB Tech Advisor, ViciousFerret. MR FERRET, please help!
Thank you all so much in advance once again! (Below is my original plea for help.)
P
Hi.
I have read in these forums and am still lost. I know my answer should be in hre somewhere, but if it is I am unable to understand it, so be patient as I may be reasking an already answered question.
I try to be a good lil girl and follow forum rules, but am lost here.
I bought a new laptop, a Dell 17R It runs Win 7 I think. Lots of ROM/RAM. I dowloaded the desktop program from bb dot com and cannot get it to work. First it asked me to trouble shoot, and reconfigured the DT prog for Win XP.
It then acknowledged my Torch and dld my photos. Then it decided I didn't have space and undid whatever it did.
NOW I cannot get the program, once it opens to recognise my phone at all! ACK!!
I need someone who understands this gobbltygook to explain to me what to do. I need to unload my photos, as I use my phone to take pix more than I would have thought.
I am a photog, and it's better than my first digital this Torch 9800 is, and video quality, OMG, but the vids are too big to upload from the phone..........(IDK why cuz it did at Christmas?)
Anyway, please help me here, as I can use a computer, e-mail, Facebook, Picassa, other than that, IDK too much about them. (It took my YEARS to spring for this laptop)
Thank you in advance for your patience.
P I have the same issue. It gets to a desktop manager picture and just freezes.
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Please help - when I insert a software disc into my mac it will not run, how do I get it to.
ThanksThen as Kenichi Watanabe has already advised...
The software disc should appear on the Desktop (or in the sidebar of a Finder window).
Double-click the disc icon (or select it in the sidebar).
On the disc, there should is often an Installer, or the application itself. -
Can I revert back to a previous operating system after upgrading to Mavericks? Since installing Mavericks I can't get my Adobe software to run properly.
Thanks, for your replies. I've got a late 2012 iMac (2.7 GHz Intel Core i5). I was previously running Snow Leopard - Not sure exactly what version but it was right up to date.
The Adobe software I'm using is the Creative Cloud. Specifically InDesign cc. Whenever I try to browse folders through the InDesign software the browser window closes before I can do what I need to do. So I cant place images into my InDesign document or save documents properly.
On the Adobe website it says that they worked with apple to fix any bugs before the Mavericks release but there's lots of complaints on the forums. I've left a bug notification with Adobe but I don't expect that they will be offering any solutions or software updates any time soon.
I really just want to revert back without too much trouble.
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